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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,465

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 421,465 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
Would Recommend

I highly recommend this lender the process was fast and prompt i will definitely buy again from this lender

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

Best experience yet in buying a home. Nick Bruno was great and was very familiar with the VA. Can say thank you enough!

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
Photo submission from Kevin J.

I appreciate the time and effort of the Ross Deeken team. Drew Deutschman I have no words for his hard work and dedication I am indebted and grateful to Veterans United you guys and gals are a blessing. Thank you so much.

headshot image of Ross Deeken

Loan Officer: Ross Deeken

NMLS# 1954658

4.5 out of 5 Stars
Would Recommend
headshot image of Nolan Huot

Loan Officer: Nolan Huot

NMLS# 1944197

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

It was a great experience. The entire team was wonderful.

headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
Would Recommend

The Veterans United team has been first class in professionalism, knowledge, and helpfulness through out my first home buying experience. Cannot recommend the team I've got to work with enough.

headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
Would Recommend

Veteransunited is a great company.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Excellent stress free from start to finish. They handled everything, and were always a phone call away for questions. Couldnt of made it any easier.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

3 out of 5 Stars
Would Recommend

While I felt underwriting was a bit nit picky at times. (I know they probably get that a lot, but really just doing their job) My overall experience was still good. I love the dashboard that gives updates and opportunity to see where things stand in real time. I also appreciate Brett for taking the opportunity to answer my calls and my questions at anytime. Everyone did their part to get me to the closing table and for that I'm appreciative.

Response from Veterans United

Hi Terricita,

Thanks so much for your thoughtful review. I know underwriting can feel a bit intense sometimes, and I really appreciate you recognizing that they’re just trying to do their part to protect everyone involved. I'm so glad to hear your overall experience was a good one!

It’s awesome that the dashboard helped you stay in the loop, and I’ll make sure Brett sees your kind words. Picking up the phone and being available when it counts really makes a difference, and I’m glad he was there for you.

Thanks again for choosing Veterans United, and congrats on reaching the closing table — that’s no small thing!

5 out of 5 Stars
Would Recommend

We have used Veterans United for many transactions and will continue for any future needs. We have recommended you guys to everyone!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Thank you all so much. We are excited to get into our new home so we can get started on this next chapter of our lives. We couldn’t have done it without you and your highly knowledgeable team. You are all superstars of the highest order, and both Catherine and I are very grateful for all of your help. Thanks again!

headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend
Photo submission from Janice A.

Jake is an exceptional treasure. He worked hard to get us qualified, when other loan officers would have given up. He spent time understanding our unique situation, which is travel nursing, and found ways to work around the inconsistencies of the profession.Jake and Kaitlyn are the dynamic duo!Kaitlyn made sure every inch of our paperwork was correct!

headshot image of Jake Wood

Loan Officer: Jake Wood

NMLS# 2286607

5 out of 5 Stars
Would Recommend

Both David and Alyssa were amazing. Couldn’t ask for better. They answered all my questions well and quickly. They performed above and beyond. Easy to connect with and talk to. I will 100% try to use them specifically again for my next home purchase. I’m a VU customer for life and they are a large part of the reason why.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend

The ability to communicate with everyone made.the process easy. All questions could be answered and any potential issues always had great answers or resources to use for any decisions.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend

Everyone has been wonderful, so helpful, and amazing many thanks!!

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend

Kaleb and his team worked really hard for my wife and I to be able to move into the home of our dreams! We are so thankful for all that they did for us! I would highly recommend Kaleb and his team at Veterans United!

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars
Would Recommend
headshot image of Colin Vaughan

Loan Officer: Colin Vaughan

NMLS# 2291856

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5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

4 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend
Photo submission from Dennis M.

I'd like to give thanks to Sarah Stoll for her assistance as the loan coordinator. Her quick response to the various hiccups in home buying was pivotal in the success of our purchase.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

4.5 out of 5 Stars
Would Recommend
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

More Reviews

See all 421,465 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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