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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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Total Customer Reviews


Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown


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Showing all 372,246 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Thank you all so much for your time and efforts in getting everything done so quickly!! I cannot believe that this is all still real!

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend

To say my team at Veterans United made the home buying experience amazing would be an understatement. They really went above and beyond the call of duty by making a normally stressful situation of home buying seem like something much less to have to worry about. From the initial contact, to the phone and email updates there’s nothing that these guys overlook. Even the My Veterans United app made it all so much simpler, I’d like to give these guys a HUGE shoutout and round of applause. I will definitely be referring my military brothers and sisters and I am a customer for life. I can’t thank you guys enough!

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

2.5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Lance, Yoel, Skylar, and Tammy were super fantastic and guided us through this with white gloves all the way. Buying this house was a lot less stressful because of them..

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Great lenders to work with. Very thorough and easy to understand. Major kudos

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend

My wife says I have to be nice and not tell everyone how many crayons I have eaten while I was house hunting. ( Don't eat the brown ones. taste like liver) There are a lot of houses out there but not as many as you would think that could meet Veterans United standards. We got lucky when we got Kristen, Phillip, Adrianne and the rest of the team to help make a dream I have had for 15+ years come true. it's been a long 15 years in more ways than one or that I can explain here. Just know I am so so very grateful for the team I worked with. You were with me every millimeter of the way and I could not have done it without you.

headshot image of Phillip Bacon

Loan Officer: Phillip Bacon

NMLS# 2340159

4.5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

This is my third loan through Veteran’s United. I keep returning because of the outstanding service I’ve received.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

4.5 out of 5 Stars
Would Recommend
headshot image of Tanner Fennewald

Loan Officer: Tanner Fennewald

NMLS# 2252283

5 out of 5 Stars
Would Recommend

Loved working with VU! Thank you all so much! You all made sure our loan process was extremely smooth!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
James S. is Through the Roof!

From the bottom of my heart, thank you forever for making me a homeowner. Y'all are the G.O.A.T!

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

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5 out of 5 Stars
Would Recommend
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

As first time home buyers we were a bit skeptical about on how things could go, but after this experience we would do it again (minus the stress of finding a home) with the same team at the helm. We'd like to sincerely thank everyone involved in helping us through the process, our entire family couldn't be happier as we embark on our next chapter.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Thank you John for your professionalism and patience with me during my purchase process. I appreciate all of your behind the scenes work that you had to do to get this deal done for me. You’ve really streamlined this whole home purchasing processing … and being a single divorced mother with two jobs and very little down time I especially appreciate that! Thanks to you and your team I am now the very proud owner of my dream home … THANK YOUUUU !!! I really hope and wish that every hardworking veteran could enjoy such an awesome home buying experience ….. and I will definitely do my part to put the word out there ! My agents were Adam Noe and Zack. They were both outstanding. Adam listened to what I wanted and why, and then found me the home of my dreams. Zack was especially helpful with the walk through process because he had such an eye for details and helped me catch some flaws that I would have otherwise missed. I especially appreciate that because the more things he spotted, meant more things that wouldn’t later come out of my pocket when they can just be easily fixed by the builder. These two guys did above and beyond what most agents do behind the scenes. I am very grateful I was linked up with them through VU.
Awesome experience…. And an even more awesome outcome !! THANKS !

headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

4.5 out of 5 Stars
Would Recommend

The team approach is a unique quality in this industry and the commitment to customer service and satisfaction made the whole process smooth, easy, and less stressful than I had expected

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend

I have never had a better customer service experience. I had an entire team at my disposal that answered questions quickly after I asked them. I felt like I was part of VU's family and loved the support. Lastly, at closing, my title agency and agent both stated that I had the best interest rate they had seen in 8 months. Glad Aaron and his team were there for us in our first home buy.

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
headshot image of Emily Scoggins

Loan Officer: Emily Scoggins

NMLS# 2222373

5 out of 5 Stars
Would Recommend

Everyone was great. The one thing I feel need to be worked on is the response time of the underwriter just took so long for certain things to get done and for a response, but I understand the work that is needed.

headshot image of Doug Teadt

Loan Officer: Doug Teadt

NMLS# 1988906

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5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

4.5 out of 5 Stars
Would Recommend
headshot image of Robyn Powers

Loan Officer: Robyn Powers

NMLS# 2150709

5 out of 5 Stars
Would Recommend

From start to finish your team made the most stressful time of my life very easy. Never felt put off and you all always answered my million questions. Already have started to spread the word and would highly recommend.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Overall amazing home buying experience throughout all stages and no matter who I was talking to from the Vet’s United Team. I will be recommending Veteran’s United to my Veteran community any chance I get.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Extremely pleased. Entire team at Veterans United was quick, efficient, professional, easy to work with, courteous.We love our house and hope to never move again, but if we do there is no question who we'll use.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

More Reviews

See all 372,246 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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