Terrible experience is all i will say
Response from Veterans United
Hi Steven, This is certainly not the experience we would want for your journey with us. We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. Thank you and thank you for your service.
Find someone that's available 24/7 not only on the weekdays.
Response from Veterans United
We appreciate this information Corey and it is our hope that every client has a positive experience working with us. Veterans United conducts business during standard business hours and we understand there may have been an opportunity to utilize email to better serve you. It is our goal to learn how we can best serve every customer, and we thank you for letting us know. A member of our Client Advocate team is available to speak with you further to discuss other aspects of your experience and ways we might improve our service.
I never give “10s” as I feel there is always room for improvement in any industry.
Veterans United is the way to go.
Just completed a refi of my house and saved several hundred dollars a month. VU made the entire process very smooth and trouble free. Great people and a great company.
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Have worked with Veterans United twice. Both times service has been excellent. They are the best.
Asias refinancing possible
