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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

434,495

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend

My team was amazing from every little question to every big difficult question they helped me along the way I really loved how I was treated and made aware of stuff would highly recommend to everyone

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

4.5 out of 5 Stars
Would Recommend

This was by far the easiest mortage loan process I have ever encountered. The entire team at Veterans United was kind, cordial, and always kept me up to date each step of the way from the loan application to the closing. I HIGHLY recommend Veterans United for anyone looking to refinance or just looking for a new loan. Great job to everyone involved in my loan process!!

headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

So seamless and easy. The team was on top of everything and addressed my needs and concerns

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Veterans United is an amazing company.
Matt Marstall and his team were quick, efficient and always available to answer our questions. We got an offer on our home and had to be out within 4 weeks. This team worked so hard to get the loan and inspection etc… for our new home. We are so thankful for the great people that worked so hard to get us a new home near our children and grandkids. I have used this company twice now and would recommend them above all others. Thank you Matt Marstall and Veterans United ❤️
Kimberly Frymark
Maryland

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

The whole process was very smooth. I thought the layout of the website was wonderful. It made it so easy and clear how to log in and take of the current tasks that I had to complete next. The whole team took great care of us and we were very impressed with our Veterans United experience.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Buying a property is stressful and intimidating, especially for someone buying out-of-state, but the WHOLE VU staff were phenomenal! Not one complaint from me!! From the initial contact, getting a pre-approval m, realtor referral, all the way to closing- I was well-taken cared of, I felt spoiled! Communication was key and my VU team was always on top of everything! I cannot believe how easy VU made my condo purchase happen in record time, that I was almost thinking there must be a catch- but- the only catch I got was getting a great deal and closing on my condo earlier than expected. Best purchase I've ever made, very professional, courteous, and friendly mortgage loan team- and most of all- the whole transaction was stress-free! Thank you, VU for ensuring my purchase experience was positively unforgettable!!!

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend

Mirza was also very helpful in the home buying process. The whole team was so kind and knowledgeable. I could not imagine purchasing a home without them!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

I had such a great experience with the entire team at Veterans United. I would recommend them to anyone. Fantastic team.

headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars
Would Recommend
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

4.5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

4 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

I found VU the easiest company to do business with. It was the smoothest home buying experience of my life. I was very pleased. Everything was organized and seamless. Great customer service!

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

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4 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

I couldn't have made it through this process without the amazing team that worked with me. They offered me guidance and assistance with everything. I can't express the deep level of gratitude I have for each one of them.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

I was pre-approved with Rocket and all i needed to do was provide them with an approved contract on my next home and i would be done with it. But after talking to Ginny and the team at Veterans United I seamlessly changed course and found it to be one of my best home buying experiences. And believe me, after 24 years of active duty and another 13 years of civil service, I needed this break from the hassle. I hope this is the last mortgage i ever have to get, but i know when rates come down, Ginny and the team will be ready to help me with the no-cost re-fi.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

The Veterans United team rocked again! Thanks for everything you all did!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4 out of 5 Stars
Would Recommend
headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

4 out of 5 Stars
Would Recommend

My experience with Veterans United was unique and modern (precisely the way I prefer it). The online portal and mobile app resources made the process seamless and efficient. Being able to sign and review documents through DocuSign was incredibly convenient, allowing me to stay on top of everything without unnecessary delays. The instructional videos were beneficial, and I appreciated the proactive communication from the team to ensure I had everything I needed along the way.
I was referred by one of my Marine mentors, and I’ve already recommended Veterans United to my Marine family. The support, convenience, and efficiency provided a great homebuying experience.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

More Reviews

See all 434,495 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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