I would not ever use Veterans United again after this experience. No one communicated properly with us and our closing was pushed back 2 times with little notice. It is incredibly hard to plan your life as a active military family with how Veteran United communicates.
Response from Veterans United
Hi James, thank you for sharing this feedback with our Client Advocate team. We appreciate your point of view and understand how it can be frustrating when unexpected delays occur. Our commitment to serving you is ongoing and we are glad that parts of the experience were positive. It is our goal to improve, so please do not hesitate to contact us if you wish to discuss things further.
I highly recommend Veterans United for your home loan needs.
Got me the best rate and cash out available.
Extremely Happy with Veterans United and their services. Not happy with notary services provided by BankServ.
In the future if I desire another Veteran refi or purchase I would definately go to Veterans United
Awesome company to do business with
Buying my first home was an amazing experience. Nothing at all how I imagined. The team is very knowledgeable and concise friendly and most of all helpful. No surprises! Thanks Tyler and closing team. Most of all it was nice to have a recommended realtor to work as part of the team. You will not be disappointed.
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Our experience with Veterans United has been wonderful so far. They were quick to get us pre-approved and we were already looking for a house in no time.
Nothing but 5 star service I would definitely recommend Vetrans United Awesome awesome awesome
Before purchasing our home, my wife and I had heard a lot of positive things about Veterans United.It turned out to be really true. Veterans United, will work hard doing everything possible to insure that you become a homeowner. But that means that you must also do you part.Chester
I am a well known surgeon in the Hampton Roads community and in the military and will make it my mission that everyone I speak will know how poorly was treated by Veterans United.
Response from Veterans United
Francis, we take your feedback seriously and appreciate your point of view. Please consider touching base with one of our Client Advocate team members to explore this experience further. Our teams go to great lengths to prevent experiences like yours, and we want to understand what caused you to feel this way. Thank you for being honest with your review.
