Thank you do very much!!!!
The best company ever!!! We got our loan from such hardworking loan officers. They bent over backwards to help us and end result was wonderful. We recommend veterans united to anyone who is trying to purchase a home!
The speed at which VU began processing information regarding the home-buying was appreciated, initially. But that speed gave way to erratic communication late in the process, with documentation having to be sent multiple times for the loan team to receive it, placing the burden on us the buyers and our realtor to ensure they were receiving documentation that had already been sent to them. While the junior loan officers weren't unpleasant to speak with, the struggle to help them find info that they had already been sent was frustrating and unnecessary.
Response from Veterans United
Christopher, your honest feedback is valuable and we thank you for sharing your voice with us. A member of our Client Advocate team has attempted to reach you directly. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
My experience with Veterans United was delightful.
If you don't Let Aimee take care of you, you might not get it done.... Or worse yet get hammered on a rate....
We really appreciated the website. We could keep close tabs on the process, upload and view documents as needed, and and stay informed. One of the best things is that we did the whole mortgage process from home... from the initial application, to closing.
The website and the assistance getting the loan were great.
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I’ve closed on my first home! Kody Gilbow helped me lock in an incredibly low rate and I love our home! It’s in the school district I wanted for my kids to grow up in and I’m close to family. I’m the perfect distance between Lincoln and Omaha, Nebraska. Kody and Holly were always very upfront and honest with me. I never felt like I was being led on. Even with a couple hiccups in our journey, the Veterans United team was always right there to explain all of the possible avenues. They left no stone unturned which truly helped me with getting the most bang for my buck with a home that we love! (Through the process I even wound up with an incredibly lower interest rate on my vehicle!) I would recommend Kody and his team from Veterans United to anyone searching for the perfect home!
Nick is a great guy! He works hard for his clients and gets back to within minutes! He made this proccess much more comfortable for me and made me feel at Ease! Thank you nick!
I would definitely use Veterans United again, specifically Matt Istwan. Matt was efficient, knowledgeable and professional during the loan process. Always quick to communicate.
As first time home buyers veterans united made our home buying a wonderful experience, we will definitely recommend veterans united to friends and family members.
