The entire team at veterans united and the realtor were so amazing, quick, and made the whole process as smooth as humanly possible!
I would recommend this company to every veteran I come across. This was a great experience with very few hiccups and the communication was fantastic.
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This whole experience has been amazing and my team was the best. Made me excited for the next time I need to purchase a new house!
Zach was there for us every step of the way, he answered all of our questions, no matter how many we had and took the time to really explain everything and make sure we understood how everything worked. He was extremely patient, kind and caring and he treated us like family. He even sent us a little housewarming gift for our newborn baby.
Everything went as smooth as can be! The whole team was great! My wife and I was very pleased!!!
I think VU needs to do a better job at sifting through good and reliable realtors. My experience with my realtor was very stressful to say the least especially as a first time homebuyer / homeowner. Other than that my experience with members of veterans united was very good.
Response from Veterans United
Hi Tyler,
Thanks so much for taking the time to share this. I’m really glad to hear that most of your experience with the Veterans United team was a positive one—but I’m sorry to hear things felt stressful on the real estate side, especially during such a huge milestone like buying your first home.
The homebuying process can be overwhelming even under the best circumstances, and we count on our network of agents to help make it smoother, not harder. I’d really like to learn more about what happened with your realtor so we can take a closer look. Feedback like yours helps us be more intentional about who we partner with and how we support buyers going forward.
If you’re open to chatting more, you can reach my advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but please reach out anytime that works for you.
Second mortgage through VU. It has always been a great experience.
Easy and pleasant as always. Have worked with VU multiple times and will continue to do so every time.
Overall team was amazing. From the beginning, they were super helpful in creating a strategy to make this all possible. Even with a couple of bumps on the way, they were always there to come up with a solution. Would 100% recommend!!
My Veterans United team was so excellent, I did not expect them to be as great as they were. I would highly recommend them to anyone needing a home loan. I will certainly be recommending them to my friends, family, and fellow Veterans!
So Proud To Have Served
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