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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,268

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 472,268 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Torri Thomas my loan officer was professional and very thorough. I recommend this company 👌

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
Would Recommend

The agents and whole loan team are great. very professional and knowledgeable in helping any qualified veteran with the purchase of a home. Thank You Sincerely
Darby R. Long
new home owner

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend

Everyone from the top down, from the in's and out's were amazing. Amazing is an understatement honestly. They believed in us and we believed in them. Communcation was excellent. They made our first time home buying experience a walk in the park, even though we were really nervous. We would like to thank you for helping us achieve our dream. Sincerely, Halliburtons

headshot image of Jeffery O'Connor

Loan Officer: Jeffery O'Connor

NMLS# 2755210

5 out of 5 Stars
Would Recommend
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars
Would Recommend
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Nathan was awesome. Up front and consistent with everything.

headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

4.5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

My loan team was on point when it came to communication and transparency in all avenues of the loan and process.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

Kevin made everything as easy as possible and was a very good communicator.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

Danny K. And his team have always been outstanding, having bought multiple home with him at the Helm!

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

1.5 out of 5 Stars

The loan process was very confusing. What was the most frustrating part for me was your loan officer insisting that my debt be paid off through escrow. I wanted to pay it off immediately but not allowed. This cost me more than a month's interest charges on my substantial debt and then I find out that escrow doesn't payoff these debts electronically and uses paper checks! This adds at a minimum another week of interest charges! Escrow closed 5 days ago, and my debt still hasn't been paid. Also of consequence is the fact that my credit score will not be upgraded for another month! B>S>!

headshot image of Haley Denney

Loan Officer Team Lead: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend

The team made it a very simple and efficient process. I would recommend Veterans United to anyone that is retiring, transferring or simply just upgrading their home. 10/10 WOULD RECOMMEND!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer Team Lead: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

1.5 out of 5 Stars

I honestly was really disappointed. Poor communication, poor customer service, always waiting till the last minute to request additional information, in gerneral not knowing the specifics of my loan before calling or sending emails. Needless phone calls in the middle of the work day. 1st house deal fell through after a lot of fumbles and we still received a "Welcome to your New Home" gift. Made my wife really upset and in general was a really dumb mistake on their part. Just because it says veterans doesn't mean its the best place for veterans. Pick another company if you prefer not having additional stress with your home buying experience. All in all I still got a home, but it was mostly on the shoulders of my realtor.

headshot image of Greg Tartaglia

Loan Officer: Greg Tartaglia

NMLS# 738413

5 out of 5 Stars
Would Recommend

This crew was excellent to work with. They kept me informed throughout the entire process. Thanks so much.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

We have used Veterans United to buy more than one home and they are excellent. You can count on them to get the job done. Thanks again Denise

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
Photo submission from Diane P.

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Would Recommend

They were truthful, polite and got the job done!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
Would Recommend

It was my loan officer who made the experience easy and fun

headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

More Reviews

See all 472,268 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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