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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
470,549 reviews
712 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 470,549 unfiltered reviews

Starting on Page 7 of 15,685. Return to Page 1

5 out of 5 Stars

Best people to handle a VA loan bar none

headshot image of Tansee Kramer

Loan Officer: Tansee Kramer

NMLS# 2736687

5 out of 5 Stars
headshot image of Aaron Mansfield

Loan Officer: Aaron Mansfield

NMLS# 2736749

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Tom, Amanda and Sarah were my main poc's for this process, and I can not say enough about their efficiency, attention to detail and kindness they showed throughout the process. I was amazed how quickly the team was able to execute all the documents and all the while walking me through the process with on point explanations and what to expect at every turn. The dashboard and UI on the website was top notch and left nothing to the imagination. I made the right choice by choosing VU and would do it again.Also, the welcome gift of a movie night is so thoughtful. It is not expected, but I is such a classy move.Thank you for everything,
Chris

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Mickey Mendoza

Loan Officer: Mickey Mendoza

NMLS# 2506409

5 out of 5 Stars
Photo submission from Jennifer K.

Thanks to the whole Veterans United team for helping to make the first home I’ve bought on my own such an easy process!

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars

10/10 customer service! This team was incredibly attentive, responded quickly, and kept me informed 24/7 while answering all my questions about the VA home loan process. Big shoutout to Paul Farnam for always picking up the phone making this process go smoothly.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Landon Washam

Loan Officer: Landon Washam

NMLS# 2774695

5 out of 5 Stars

Crystaline and the rest of the team were outstanding! Closed on my new home in 30 days from first contact with Veterans United. Highly recommended!

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars

Matt and desi made getting my home so simple that it put my mind at ease

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

4 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

0.5 out of 5 Stars

my loan team sucks ass. i was asked by my loan coordinator to change the dates on my lease and once i did my loan officer accused me of falsifying paperwork. He then up’d the points on my loan because of what his coordinator told me to do. They baited me this entire time and the closing cost sky rocked. Im not happy and i regret using them. They cant clarify things and they made me go in circles they also delayed my closing date. They also kept telling me i had a tax bill when it was in escrow they refused to call the tax office or look up the information online. I HAVE STEERED ALL OF MY FRIENDS FAR AWAY FROM THIS SCAMMY COMPANY. I SEE WHY THERES A LAWSUIT AGAINST VETERANS UNITED. THEY TAKE ADVANTAGE OF VETERANS. MY LOAN OFFICER BECAME RUDE AS WELL. LITERALLY COULDNT EVEN GET MY WATER UTILITIES RIGHT EITHER. I HATE THIS SHITTY ASS COMPANY AND I CANT WAIT UNTIL IT GETS SHUT DOWN. THEY EVEN SEND OUT CLOSING GIFTS PRIOR TO YOU CLOSING. I WAS NOT HAPPY ONCE I WAS UNDER CONTRACT.

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

I found myself unexpectedly a few weeks shy of being unhoused. The area offered virtually no immediate opportunities, and I didn't even know where to start navigating the system. The team at Vetran United guided me through the process step by step, provided me a list of actions I could take independently and quickly. They even explained some basic principles of economics I found perplexing- any knowledge gap can lead to terror when you are set a course for your future. There is no single thing I appreciate most, the experience has been a series of small but calculated acts of support and kindness which truly built my confidence daily.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

From the very first phone contact, all through the application process and closing, the team was there for us.

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars

Veterans United made buying a house way less stressful. They made it easy to give them the information they needed, my team was always available, and they will keep your best interest in mind.

headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

The VU is the please you need to go for buying a home or a refi. The folks are great and very helpful. They help you through the whole thing and are there to help in any way. I give these folks a big 10 +.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

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5 out of 5 Stars
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

4 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

4.5 out of 5 Stars
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars

Aaron and his team where outstanding. Thanks for all the help.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Photo submission from Esequiel A.

I had an amazing experience buying my new house with Aaron and his team. Thank you guys for making my dream come true.

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

4.5 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Working with veterans united for a home loan was a great experience. The app is great. As a first home buyer with traumatic brain injuries it was cool working with Adam. He’s a good guy you should put him in for a navy achievement medal. All people were very quick and professional as far as answering questions or explaining to me the process and making things make sense along the way with no delay at all. I asked Adam the same question 5 times because my memories bad but he never got annoyed or rude he was very professional insightful understanding and expert level, as were Sarah and Kylie and everyone else. The house is sweet and I like the area

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Outstanding team! Always available. It was my easiest house purchase to date.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

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