Satisfied
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).
Great team when ever there was an issue that came up the team bent over backwards to get it resolved
I just want to say thank you Jennifer and Dana for your outstanding customer service , your knowledge, and encouragement and the way you both went out your way to make me feel important. I thank you for your patience and kindness toward me. Just seeing you Jennifer at the closing was such a joy providing me with detail answers to my questions. Thanks again and if the Lord Jesus will that I move again, I will remember your kindness
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I honestly don’t even know how to put into words what this lending team has done for me. They worked miracles I genuinely didn’t think were possible.I’m a single woman with two daughters, and somehow they took everything I needed, everything I could afford, and everything I dreamed of, and turned it into a HOME. Not just any home, but the perfect home for my family and the perfect size for where we are right now. They somehow abracadabra’d me into my dream home. 🪄🏡It can be stressful enough, and I am a little bit dramatic, and I like to overshare 😂 I have a lot of quirks, a lot of questions, and probably more emotions than the average homebuyer. This team never made me feel like I was too much. 👩🎨 They listened, communicated, reassured me, and figured out exactly how to work with me.And then, as if getting me into my dream home wasn’t enough, they sent me a CUSTOMIZED GIFT BOX after getting to know all my little quirks. That level of thoughtfulness absolutely blew me away. It wasn’t just a transaction to them. They genuinely got to know me as a person.I will forever be grateful for the patience, creativity, kindness, and sheer determination this team showed throughout the process. They made something I thought might be completely out of reach become my reality.For me and my two girls, this isn’t just a house. It’s stability. It’s a fresh start. It’s our place.And I truly cannot thank the people who made it happen enough. ❤️🏡✨
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
I’ve worked with Aaron Foster and his team twice now and would recommend not only Aaron as an agent, but Veterans United as a company for Veteran's looking to purchase a home with their benefits.
Very prompt, quick to rep,y and always very kind and considerate.
Jeff and the entire team were extremely helpful. They stayed in constant communication and ensured we understood every step. Jeff even answered his phone on his day off to answer a question while my wife and I were house hunting. Definitely service above and beyond.
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Alex did a tremendous job with getting our loan done in an expedited timeframe. 10 Star for Service and knowledge. 👍😁
Cara Music is the loan officer you want. She is thorough with her work and will make sure everything gets done right. Thank you on behalf of the Marquez family.
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
The closing took twice as long as I was told. My banker was on vacation at my closing and didn’t tell anyone he was leaving. And the closing needed a first month’s payment in my account prior to closing and nobody told me this until I was supposed to close.
Great and quick experience.
Everything was great.just thought the closing costs were high.
Helped my family greatly no complaints.
Alec and his team did a fantastic job communicating with us throughout the process. Natasha was prompt and detailed on all of her communications to us. The entire loan process went about a smooth as we could’ve expected.
