This company is not veteran owned, conversations between the lender and title was not very fluid causing delays. There were a few people that where really good Jasin, and marina but I was moved from person to person it became confusing.
Collin and his team did a great job from start to finish at meeting my individual needs in addition to adjusting and accomplishing my aggressive timeline
The Katie Rose team was awesome. Good communication and efficiency
Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU
Very helpful and understanding, overall great experience.
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Ali and her team were very responsive, informative and kind. They made what could be a very stressful process seem easy, helping us have a smooth transition. We really appreciate all of their help...which is why this is our second time using Veteran's United. We would absolutely use them again! Thank you!
We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!
Brett and Dennis and the team could not have been more helpful. Never hesitated to answer any questions I had and was there every step of the way! 11/10!
I cannot say enough great things about Crystaline and her entire team at Veterans United! This was my second time using Veterans United for a home loan, and once again they exceeded every expectation.
From start to finish, Crystaline and her team provided exceptional customer service. They were knowledgeable, responsive, professional, and always took the time to answer my questions and keep me informed throughout the entire mortgage process. Buying a home can be stressful, but they made everything feel organized, smooth, and manageable.
What impressed me most was how genuinely they cared about making sure everything went as planned. Their communication was outstanding, and I always felt like a valued customer rather than just another loan file.
This is exactly why I chose Veterans United a second time, and I won't hesitate to use them again in the future. They consistently deliver an outstanding experience and truly do not disappoint.
Thank you, Crystaline and the entire Veterans United team, for making my home-buying journey such a positive one. I highly recommend them to any veteran or homebuyer looking for a lender they can trust!
Janeanne Stephens was great to work with throughout my home-buying process.She was always responsive, answered my questions promptly, and took the time to explain the VA loan process whenever I needed clarification. As I searched for a home, she encouraged me to send her listings so she could help determine whether they would qualify for VA financing. That guidance saved me time and gave me confidence as I narrowed down my options.Whenever I had a question or needed information, Janeanne got back to me quickly and made the process much less stressful. She was knowledgeable, professional, and easy to work with from start to finish.I appreciate everything she did to help me through the financing process, and I would definitely recommend Janeanne Stephens and Veterans United to anyone using a VA home loan.
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Dorian and his team really came through for us. He not only successfully convinced the seller to shift from only accepting a conventional loan to allowing us to go VA, but he was really responsive and personally stayed on our loan closing all the way until the end, something that was helpful because the title agency dropped the ball on the day of closing. Dorian is friendly, knowledgeable, and willing to work after hours. Can’t recommend more highly.
The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!
Seamless experience working with Ken Carson, our loan officer. He and his team did an excellent job helping everything to run smoothly and stress free as well as helping us understand the full process as first time buyers.
The process was exceptional and smooth .I had cherished every single moment of it .
