Now that the dust has settled, we've closed and are slowly moving into our new home. I wanted to take a moment to tell you my thoughts on the support I received from VU throughout the process.I am a retired Marine, and in my lifetime I have written fewer than half a dozen reviews of any kind. I felt compelled to write this one because of the exceptional support I received from Charlie Holsten.I am the first to admit I wasn't an easy customer. Our home search stretched over roughly five months. We pursued multiple properties, had offers fall through for various reasons, and faced more frustration than I’ve experienced in any previous home search.Through it all, Charlie was outstanding. He prepared every loan estimate promptly - likely 15 or more over those five months - and clearly explained each one. No matter when I emailed him, day or night, he responded quickly.Even when my emails were less than ideal, unprofessional, and/or borderline disrespectful, he replied with consistent courtesy, respect, and professionalism. When I grew frustrated, he remained calm and reassuring. Whenever I considered leaving Veterans United, he stayed with me, kept the process moving, and ultimately helped me close with VU.Charlie is an absolute A-team professional. His knowledge, responsiveness, patience, and commitment made a difficult process manageable and successful.YES - I would use VU again, and YES, I would specifically request Charlie!
Eric Perrigo did an EXCELLENT job by keeping all parties informed of loan steps from preapproval to closing! I highly recommend him!! I could NOT have asked for better communication. Thank you Eric!!
Hannah from Veterans united is absolutely amazing, she's very helpful and always willing to help you get threw the home buy process i am very pleased with the outcome
I already started telling folk about how easy it is if they just make the call.
I was struggling with another lender and Tim asked if he could take a look. This team stepped in and processed a loan in an amazingly short time frame! Worked so hard to get passed every hickup. Listened so well to what was going on and listened to my suggestions and made excellent ones of their own to get everything done. Stellar to work with!
Ready to see for yourself?
Experience first-hand why 383,287 homeowners give us a perfect score!
Working with Veterans United was a great experience. Their Team was very friendly and knowledgeable and were with us 100% of the way. Thanks so much for making my family’s dream of buying a home come true! Thanks again to Zach Ward, Raj Kataria, Nichole Batson and Dawn Williams-Heckman.
Nate and his team have helped me buy and refi my old house! Outstanding service and professional, I came back to him personally because he took great care of me.
Darren Campbell, MSgt, USA Retired
100% disabled combat EOD Veteran
In every aspect of my journey in purchasing my new home, Veteran's United was by my side to make it a very smooth and exciting process. I haven't purchased a home for 35 years and Jerry Landrey, Loan Officer with Veteran's United was instrumental in keeping my loan processing on track and constantly informed me of all changes. Grace Walther, Senior Loan Coordinator with Veteran's United was instrumental in keeping my loan process on track meeting all requirement to secure the loan. I highly recommend their Team in your homebuying needs! Thank You, (retired CMSgt) Joe K.
Wow wow wow! This was truly the best and most important experience of my 58years. I did not get disappointed or lead astray at any time during this ordeal. The team was there for me truly an Bill Musick, what a truly special guy, he was and is. I'm so happy my wife and son are so happy and I truly believe the guys at Veterans United are a Godsend for vets. Thank you , Thank you, Thank you,
Tansee and Annie were AMAZING! Tansee was so prompt and reached out to me right away. We worked great as a team; I provided paperwork and she made sure everything got submitted on time.I also loved the online portal. It showed exactly what tasks needed to be completed and you could see when it was reviewed so I always knew where we were in the process. I am so thankful for their team their knowledge and their communication throughout. Thanks for helping me get to the finish line!I am so thankful for their team, their knowledge, and their constant communication.
Always available when needed and very resourceful.
The team of professionals that got me thru this experience were kind, easy to talk to and always had a better suggestion. nori Rotting Haus, Billy Jones are gentleman I would recommend to my own family. Thank you fellas.Billy
Ready to see for yourself?
Experience first-hand why 383,287 homeowners give us a perfect score!
Everyone was approachable and always available. The team did a fantastic job of directing me through the entire process. Great job folks!!!!
John was kind and knowledgeable. He really wanted to assist us. Great guy!
To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing
Jon Tempelmeir was the laziest, disingenuous , downright immoral person I have encountered in years. His laziness almost cost me a VA loan, but old sleazy Jon conveniently offered another loan an entire 1% higher which would have netted VU about $50K more in profit. I had to make phone calls myself and get lazy Jon’s screwup fixed. Stay away from Jon Tempelmeir and his equally lazy sidekick Madon Kane.
Austanding
