Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,379 reviews
727 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,379 unfiltered reviews

Starting on Page 7 of 15,813. Return to Page 1

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars

Everyone we talked to was very helpful and friendly. We enjoyed the gift box they sent us after we closed on the house. You could really tell by the things they sent they listened to the things we enjoyed like traveling and our grandboys.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars

I didn't know where to start when buying a new home. I was scared not sure of anything . But John was great ,he made all so easy for us. We never thought we could have a new home like this. Thank you all so very much

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Photo submission from James S.

From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

4.5 out of 5 Stars

Billy & his team were amazing throughout the whole process. Communication toward the end became a little questionable, however, he & his team finished strong! I would highly recommend Veterans United & Billy A.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Thank you

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

Ready to see for yourself?

Experience first-hand why 378,678 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I couldn’t have asked for a better experience, being a first time home buyer I was extremely unfamiliar with the process and the entire team really just made every step so easy to understand and they was so supportive! I’m very thankful that I was able to work with every person on the team.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

4 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

Kenny and the team were absolutely fantastic and went above and beyond to make sure that we closed on our new home earlier than we even expected. When I say above and beyond, I mean it. We plan for this home to be our forever, but if that changes, we will definitely be using Kenny again!

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

Alex and his team Eric and Amy and others worked with me answering all kinds of questions with blunt honesty. I appreciated and respected it. This was very easy process working with them. They also gave me the best rates. Can’t ask for more when buying a home.

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Moya Brown

Loan Officer Team Lead: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4.5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer Team Lead: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

Amazing experience. I’m a first time home buyer and they made the process smooth and easy. They were ready and willing to answer any questions I had about anything to do with the process.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars

Veterans United is the best. Matt and his team are awesome. Thank you for everything. We just love, love our new home.

headshot image of Matt Fischer

Loan Officer: Matt Fischer

NMLS# 1862265

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

Ready to see for yourself?

Experience first-hand why 378,678 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Megan Geier

Loan Officer: Megan Geier

NMLS# 2082937

4 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

I was really impressed with how smooth the entire process was everyone on my team was really helpful and friendly and made me feel comfortable and cared for. I was very happy with the outcome of the experience.

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

4.5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Jacob Pratt

Loan Officer: Jacob Pratt

NMLS# 2326010

5 out of 5 Stars

Michelle was absolutely amazing from beginning to end! She made what could have been a stressful process feel simple, smooth, and honestly almost effortless. She was incredibly professional, knowledgeable, and caring throughout the entire process.One of the things we appreciated most was how thoroughly she explained every step. We never felt confused or left wondering what was happening because she made sure we understood the process and kept us informed along the way.She truly put in the work for our family. She went above and beyond to make sure our financing was structured in the best possible way and worked hard to find every opportunity available to us. She knew her numbers, knew the VA loan process, and made sure we understood our options. Her attention to detail and dedication made a HUGE difference in our experience.What could have been an overwhelming process turned into an amazing experience because we knew we were in good hands. She genuinely cared about getting us to the finish line and making sure we were comfortable with the outcome.Michelle is truly a GEM! 💎 If you are looking for a loan officer who will advocate for you, explain the process, do the homework, and work hard to make the numbers work in your favor, I highly recommend her. We are incredibly grateful for everything she did for our family and couldn't be happier with our experience! 🏡❤️Thank you, Michelle, for working so hard for us and making our home-buying journey such an amazing one! ⭐⭐⭐⭐⭐

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

4.5 out of 5 Stars
headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

5 out of 5 Stars

I had a great experience with Veterans United throughout my home-buying journey! From beginning to end, the team was professional, responsive, knowledgeable, and supportive. They kept me informed throughout the process, answered my questions, and helped make what could have been a stressful experience much easier. I’m especially grateful for their patience and guidance through each step. Becoming a homeowner is a huge accomplishment for me, and I truly appreciate Veterans United for helping make it possible. I would definitely recommend them to any veteran or service member looking to purchase a home. Thank you for helping me get the keys to my new home!

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.