Everyone was above and beyond!! All were a pleasure to work with. 🙂
John, and his team are so on top of their game! I had so many questions and I feel like I was being annoying but they went above and beyond to make sure I was in the know AT ALL TIMES! That team rocks!
Great service, thoughtful and thorough guidance throughout the process. Excellent website that provides useful information and bite sized tasks to complete during the process.
Chris is awesome, we dealt with many loan officers and many institutions but Chris and Tiffany made all the difference! Absolutely incredible costumer service and care, also my agent previously had some bad experiences with VU in the past and Chris absolutely won her over too.
Overall, Veterans United has been great. Very helpful staff, in particularly Gage and Elyse.
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).
This whole experience has been amazing and life changing. I now own my dream home and it doesn’t even feel real. I got to work with Benjamin Schwalenberg for most of the process and he was the absolute best. 10/10 would recommend
The guidance and help all along the way was very helpful.
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Aimee was fantastic somebody get this woman a two week Vacation to the Bahamas - all expenses paid - she worked hard right dish to the wire! 5 stars
Jacob is absolutely awsome.
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
Ms. Tina provided us with valuable information throughout the loan process, which assisted us in making an informed decision. She was extremely professional, knowledgeable, and genuinely cared about ensuring that we understood every step of the process. Her patience, communication, and willingness to answer our questions made the entire experience much easier. We truly appreciate her assistance and highly recommend Ms. Tina to anyone looking for someone who is professional, caring, and committed to her clients.V/R,Dr. Connie J Rendleman
From helping to testore credit rating to today, this team is amazing and a true blessing. Thank you all.
Jake Hanson and his team made the home buying experience less stressful. They promptly handled everything. The team searched for the best homeowners and auto policy, so you don’t have too. Veterans United is the best!
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The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Everyone we talked to was very helpful and friendly. We enjoyed the gift box they sent us after we closed on the house. You could really tell by the things they sent they listened to the things we enjoyed like traveling and our grandboys.
I didn't know where to start when buying a new home. I was scared not sure of anything . But John was great ,he made all so easy for us. We never thought we could have a new home like this. Thank you all so very much
