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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,669 reviews
967 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,669 unfiltered reviews

Starting on Page 7 of 15,389. Return to Page 1

5 out of 5 Stars

Amazing service and attention to detail. Customer never wondered what step of the process we were in.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

4.5 out of 5 Stars

Jason Bals and Team are devoted to providing exceptional customer service as well as in depth knowledge on all matters regarding home buying.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

Molly Meis made the whole process easier for us as first time home buyers. She took time to answer all of our questions, she was personable and a pleasure to work with. I will recommend her and her team to all our friends.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

4.5 out of 5 Stars

I appreciated the fact that I was able to connect to everything i needed for the purchase. Insurance, security system, realtor. Great experience.

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Jodi and her team were amazing! Top-notch and professional!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

My whole team did an excellent job, Especially Marc Johnson.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

My husband and I are so thankful for Veterans United. We were able to find our forever home, and our team at Veterans United helped us every step of the way. Our team was patient with us, and didn't hesitate to answer any questions we had. I highly recommend Veterans United to any veteran looking for their home. It's comforting to know there is a reliable home loan company out there that veterans can trust to find them their home.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

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5 out of 5 Stars
headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

3 out of 5 Stars
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars

Schandler worked with us through the entire lending process and was always available when we had questions or needed clarification about the lending process.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars

The team I had was absolutely phenomenal! Very happy with my first home buying experience.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars

Very responsive. Fully engaged. Treat the home buying experience as if they are helping a family member.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

A great experience from start to finish with the entire team.

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

I would absolutely recommend Veterans United!!
Mrs Beasock
And the entire team did such an amazing job helping my wife and I get into our new home!
I was worried that being on a deployment would’ve made this process nearly impossible but Mrs Beasock and the whole went above and beyond for us!!

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

2.5 out of 5 Stars

Very friendly and hard working team. However they seemed slightly inexperienced due to a few mistakes made along the way. They might succeed with a more experienced team lead. But overall we made it to closing.

Response from Veterans United

Hey Clark,

Thank you for the feedback. I’m glad to hear the team was friendly and hardworking throughout the process. I’m sorry there were mistakes along the way that made the experience feel less smooth than it should have. We appreciate your honest feedback, and I’m happy to hear you still made it to closing.

If you’d like to share more about your experience, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

They made the process for buying a house quick and easy.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

4.5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars

I can not stress enough how effective and smooth the process was with you guys. Thank you so much for being a part of this very important milestone for us. Thank you for everything.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

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