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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,725 reviews
830 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,725 unfiltered reviews

Starting on Page 7 of 15,825. Return to Page 1

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

The whole team was on top of everything and clearly communicated issues with me. Excellent service.

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

Veterans United was great they took a lot of stress out of the entire process and were very good at what they do. I thank Mr. Riggs and his entire team they made the house buying experience extremely stress free. Thank you all.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Photo submission from James S.

From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

4 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Schandler and the rest of our team at Veterans United was great! They went above and beyond to help us achieve our home-buying goal. Schandler was available day or night, even on the weekends, for our questions and concerns. We presented them with some challenges and they were there to exceed all expectations.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

4.5 out of 5 Stars

Real appreciate the time and effort given to me by the entire team. Most of all Tyson who was very easy to deal with clear communication and thorough understanding of what needed to be done.

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars

Phil is amazing, he was always on top of our search. When we finally found the house, Phil was like a typhoon of getting things done. Keep this guy around!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

We had such a great experience working with the Veterans United team throughout our home-buying process! From beginning to end, they were incredibly helpful, responsive, and patient with us. They took the time to answer all of our questions, explain each step of the process, and make sure we always knew what to expect.Buying a home can be stressful, but their communication, professionalism, and willingness to go above and beyond made the entire experience so much easier. We truly felt like we had a team in our corner that cared about helping our family get into our new home.We are extremely grateful for all of their hard work and support and would absolutely recommend Veterans United to any veteran or military family looking to purchase a home. Thank you for helping us reach such an important milestone for our family!

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

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5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Ken and his team were absolutely amazing our home buying process was as painless as could be

headshot image of Kenneth Carson

Loan Officer: Kenneth Carson

NMLS# 2772170

5 out of 5 Stars

I would certainly recommend VU to anyone seeking an easy, straightforward mortgage process with professionals who genuinely care.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

4 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

Jerry and the whole team was amazing. They made the buying process easily understood and answered all my questions.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Veterans United and Shawnee made this so easy!! Would absolutely recommend!

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4 out of 5 Stars
headshot image of Ann Faaborg

Loan Officer: Ann Faaborg

NMLS# 2767879

5 out of 5 Stars

The Veterans United team treated us like family. It was a pleasure working with Mr. Noonan, Mrs. Steinkamp and the rest of the team. Thank all for taking care of us.Sincerely,The Gholsons

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars

I would honestly rate my experience with Veterans United a 10/10. From the beginning of the process, I felt like I wasn’t just another customer. The team took the time to listen, explain everything clearly, answer my questions, and make sure I felt comfortable every step of the way.As a veteran transitioning into a new chapter of my life, having people who were patient, understanding, and genuinely supportive meant a lot to me. The home buying process can feel overwhelming, but Veterans United made me feel confident and supported throughout the journey.I’m truly grateful for the professionalism, kindness, and dedication everyone showed me. I would absolutely recommend Veterans United to my friends, family, and especially fellow veterans. My experience was more than just a transaction, it felt like having a team in my corner, and I really appreciate that.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

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5 out of 5 Stars

I had an excellent experience with Veterans United from start to finish. Buying a home can be stressful, especially navigating the VA loan process, but the team was responsive, patient, and consistently helped me understand what was happening and what needed to happen next. Even when there were challenges along the way, I always felt like I had people working with me toward the finish line. Today I’m walking away with the keys to my new home, and I’m genuinely grateful for everyone who helped make that possible. I would absolutely recommend Veterans United to other Veterans and their families.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

My entire team including were exceptional, very knowledgeable, and accessible!!!

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars

It was the best experience we could have ever hoped for. Seth, and his team were amazing. Always there when I needed them, helping with my questions or concerns.

headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars

I had a great experience and I love working with the team. Everyone did a great job thank you.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

kris’s team was absolutely amazing! highly recommend everyone eligible to go through veterans united! outstanding service and i can tell they care. closed and everything seamlessly, any difficultly that came up got sorted out right away. super statisified.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

4.5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

Great team to work with.

headshot image of Garrett McGowan

Loan Officer: Garrett McGowan

NMLS# 2795100

4 out of 5 Stars
headshot image of Josh Walter

Loan Officer: Josh Walter

NMLS# 1392882

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