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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,749 reviews
640 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,749 unfiltered reviews

Starting on Page 7 of 15,759. Return to Page 1

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer Team Lead: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Spencer, Tiffani, and Diego were amazing!! So helpful and caring every step of the way especially with all the random bumps in the road they made sure we were taken care of!! We got the cutest package after we closed and they even gave us customized things for our kittens!! It was amazing!!

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars

Everyone was second to none I would recommend them to my mother

headshot image of Morgan Crawford

Loan Officer: Morgan Crawford

NMLS# 2806982

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

This has been my 3rd time using Veterans United, As always, Tommy Purk and his team went above and beyond. The level of customer service and attention to detail is simply amazing. Just a BIG Thank you again, You guys are the BEST!!William Sypolt

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Michelle Westbrook was amazing to work with and was me every step of the way. She made the experience very pleasant and answered all of my questions throughly!

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars

Very easy and straight forward process plentiful of help was offerd to my first home buying purchase

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

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5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer Team Lead: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Excellent experience from start to finish. Our loan officer, Nick Holman & his team, were very helpful, kind, and always quick to answer our questions. We really appreciate everything they did for us!

headshot image of Nick Holman

Loan Officer Team Lead: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Veterans United made buying my first home incredibly easy. As a 22 year old, I knew almost nothing about the home buying process, but their team made everything simple, straightforward, and stress free. They guided me through every step with clear recommendations and were always available to answer my questions.Melissa and her team were exceptionally responsive and went above and beyond whenever I needed help. Their professionalism and support gave me confidence throughout the entire process. I couldn't have asked for a better experience, and I would absolutely recommend Veterans United, especially Melissa and her team, to anyone looking to buy a home.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Shawn Stewart

Software Engineer: Shawn Stewart

NMLS# 1531270

4.5 out of 5 Stars

Hello,
Overall the whole team did exceptionally well. Kait was great, and I know that she was just doing her job, however, some of the personal stuff, I felt, was VERY unnecessary. All in all, I truly appreciate the fight she had to deal with, in order to make us, currently home owners!
Thank ALL of YOU for ALL of your HARD work. WE REALLY enjoy our NEW HOME. And yes, there are some kinks that we're having to resolve, however, WE LOVE OUR HOMR!
Thank you guys!
Be blessed,Tuluara "Tee" Etheridge :)

headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Photo submission from Douglas M.

Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars

Kris and his team were extremely communicative and supportive throughout this process. When my own agent was hard to reach and I was confused in the process, I knew I could reach out to Kris or Greg and get the clarification I needed. I knew we were in good hands throughout the entire experience.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

4.5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

Once the process got started. They didn't hesitate with working hard to get thebloan approved.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

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Experience first-hand why 377,267 homeowners give us a perfect score!

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5 out of 5 Stars

Mary and her team do did an amazing job getting us to close in 13 days. Very efficient and extremely great in communicating with us during the whole process. We could not have had a better experience. Thanks to all.

headshot image of Mary Teson

Loan Officer: Mary Teson

NMLS# 1974450

5 out of 5 Stars

Meghan was a great lender. Friendly, knowledgeable, and available almost 24/7 to answer our questions.Loved veterans united UI and how easy it made everything through the phone.

headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars

I actually did recommend someone during my process

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

Malachi was amazing , he was always able at any time to answer any questions.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

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