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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,795 reviews
582 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,795 unfiltered reviews

Starting on Page 7 of 15,860. Return to Page 1

5 out of 5 Stars

Jake was professional and I was comfortable with him. He made the process understandable with timely facts and information. He provide statements with complicated information which was explained clearly. I was informed at every stage of the loan process. The loan went smoothly. I gave a 10 which I hardly ever do because I always find fault. NO fault.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

4 out of 5 Stars
headshot image of Evan Campbell

Loan Officer: Evan Campbell

NMLS# 2732305

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

OMG, I cannot say enough good things about Veterans United. Eric Wetz & Adam Nelson and the whole team were on point and very professional. Walked me through the process and was very patient when explaining things when I called a thousand times. I would definitely recommend this company and I pray you get someone as helpful as I did.

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
Photo submission from Jeffrey A.

Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars

We had a great experience working with Veterans United! As first time homebuyers, we anticipated feeling overwhelmed with the home buying process. However, Danielle made everything run smoothly and stress free. She was always responsive and extremely knowledgeable, and we appreciated the time she took to explain things to us so we felt confident in our decisions moving forward. Thanks to their efficiency and hard work we were able to close on our home right on time, and in much less time than we thought possible! We would highly recommend the Veterans United team to anyone!

headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars

Excellent communication and outstanding service.

headshot image of Todd Keicher

Loan Officer Team Lead: Todd Keicher

NMLS# 447595

5 out of 5 Stars

I want to give a very special thanks to my loan team, Jake and Natascha!From the very beginning, Jake always came across as someone who was honest, trustworthy, and genuinely committed to helping us. He was always willing to make time to answer my questions and explain things along the way. As a first-time homebuyer, there was so much I didn’t understand about the process, but Jake took the time to break everything down in a way that was easy for me to understand. His patience, knowledge, and guidance gave me confidence throughout the entire process.Natascha was equally amazing and was always there to make sure we stayed on track for closing. She went above and beyond to find solutions and help process documents that were challenging for us to obtain. Thank you, Natascha, for your patience, persistence, and dedication in helping us get across the finish line!I truly cannot say enough about these two incredible professionals. Jake and Natascha played such an important role in helping us achieve one of my proudest moments—becoming a homeowner.Thank you, Jake and Natascha, for everything you did for us. We are incredibly grateful to have had you both on our team!

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

0.5 out of 5 Stars

I would not recommend Veterans United to support Veterans with a home loan. The underwriter took the longest and I do have regrets going through Veterans United who was recommended to me from another Veteran.

headshot image of Jackson Franklin

Loan Officer: Jackson Franklin

NMLS# 2773820

4.5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

4.5 out of 5 Stars

L

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Photo submission from Orlando H.

Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

Veterans United has now helped me through two home purchases — one in 2017 and one in 2026 — and both experiences were exceptional. I specifically returned to Veterans United because of the positive impression Garet made the first time around. He is one of the few loan officers who truly understands the complexities of Air National Guard employment, especially when dealing with multiple or unconventional duty statuses.On both occasions, Garet worked closely with me to navigate the VA’s income and employment verification requirements, which can be a difficult scenario for reserve component homebuyers. He explained exactly what was needed, helped me organize the documentation, and ensured everything was submitted cleanly and correctly. Income verification is one of the most pivotal parts of VA underwriting, and Garet handled it with precision and reliability.This time around, Garet also guided me through the process of buying down my VA interest rate. The way he structured it was extremely helpful — clear explanations, accurate cost breakdowns, and a smooth execution. The buydown was applied correctly, and the long‑term benefit was immediately noticeable. On top of that, my cash‑to‑close number became more and more optimized as we moved through the final stages. We ended up overestimating the amount needed to close, which is the best possible outcome. Walking into closing with more than enough funds — instead of scrambling — was a great feeling and a testament to how well the loan was structured.The entire Veterans United team was responsive, professional, and proactive throughout the process. Communication was clear, expectations were set properly, and every step moved forward without friction. ShaNiece was outstanding as well — always ahead of the curve, always keeping me informed, and always making sure things stayed on track.This was one of the smoothest, most organized homebuying experiences I’ve had, and I would absolutely recommend Veterans United to anyone looking to buy a home.

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

Dan and the whole team were great and helped me navigate the financial side of home purchasing. They were great with communication as well!

headshot image of Dan Davis

Loan Officer Team Lead: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

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5 out of 5 Stars

Thomas, Tommy, and Maggie were fantastic to work with. Each question I had they had an answer for and helped my wife and I get into our first house within a month! With our short timeline, these folks went above and beyond.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer Team Lead: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

4 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars

Mallory walked me through everything. She was calling me before I could call her with a question. She explained everything to easily understand the process. I would recommend her to anyone to go through her.

headshot image of Mallory Mason

Loan Officer: Mallory Mason

NMLS# 2801193

5 out of 5 Stars
Photo submission from Coby A.

Buying a home can be incredibly stressful, but the entire team at Veterans United made the experience feel easy and supported from start to finish. Their communication was excellent, and the additional resources and guidance they provided truly helped take so much of the stress off our shoulders. We’re incredibly thankful to everyone involved for helping our family through such an important milestone.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars

My team was very responsive and helped every time I asked or needed it. Very helpful and would definitely use again!

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars

Everything went fast, smooth, and the communication was awesome

headshot image of Garrett McGowan

Loan Officer: Garrett McGowan

NMLS# 2795100

4.5 out of 5 Stars
headshot image of Ashley Palmer

Loan Officer: Ashley Palmer

NMLS# 2774419

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

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