Excellent team! Timely, professional, and excellent customer service.
It was not a good experience. Everything was late and constantly sending more and more online forms. When you call them you will not reach them. You have to wait for them to call you and many times are realtor would have to hunt them down.
Great people and service
Derek and Travis did a wonderful job and made it very easy to complete this loan.
Absolutely, the experience with Jen was above and beyond!! Never had a second thought about reaching out to Jen with questions, help filling out the To do list or anything else that came up I was not sure of. Her prompt response, via calling, email or text was such a comfort knowing I could always count on her!! Everyone from Veterans United gets 10!! Also checked in with me to see if I needed help with anything!!
Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU
Always on top of it. You can try other lenders, but nobody offers the transparency and protection that these guys do. Straight forward, high communicative and will help you get the best deal without any pressuring to make a decision. 10/10.
It was great! I have used VU a few times now. And working with Jake has always been awesoms and seamless!
2nd and last time using veterans united. Horrible experience. Closed late, terrible communication. The only person competent on the team was Ashley. If she was our loan officer we absolutely would have closed on time. She stepped in and got our home across the finish line. She’s great.
I’m very grateful for Veterans United.
We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!
It was quite a journey this time around but through the ups and downs, Veterans United was there to help out.
Consistently accurate information, this was crucial for our family while navigating the home buying process. Thank you so much for making the return to my home state possible.
Veterans United was amazing to work with. They guided us from beginning to end, and were helpful every step of the way!
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Aaron and Eric were great to work with. They made the process easy and painless. They were both always just a phone call away. I’d recommend them to anyone
Ryan was great and responsive. When I had questions, he would not only provide answers, but he would also reach out and talk to me to see how I was doing with everything and if I needed anything. I will definitely recommend my friends and family to work with Ryan when they are looking for a new home loan.
The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!
Ta'tianna was so so so wonderful. She always got back to me super quick and gave me every detail I needed. This was my first time buying a home and I felt confident and taken care of with my team.
The service, response rate, attentiveness, and knowledge of the loan team were phenomenal! I really felt valued throughout the entire home loan and purchase process.
