Amanda and Alyssa provided a great experience. It was simple, they water patient and explained everything very well.
Kim and Jake were very easy to work with and quite professional.
The whole team that helped us during our buying process was amazing. This is my second time using them to buy a property and I have to say the people truly care about the process and make it as easy as possible.
The team I worked with kept in constant contact advising me on what was to come in each step of the purchasing process. They advised me of what I needed to do and what they would do. This made things so smooth for me.
To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing
Blake was present thru every step of the house buying process.
Response from Veterans United
Hi Linda,
I appreciate you taking the time to share your feedback. I'm glad to hear Blake was there to support you throughout the homebuying process, but I noticed your rating suggests there may have been parts of your experience that fell short of expectations. I'd welcome the opportunity to learn more about your concerns. Please feel free to reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Wonderful team! Allie is the best! She answered every question we had and more. She even went to our closing with us to make it easier. The portal is super simple to use and makes the process easier and quicker. Paige worked with us on our time and was very helpful. LOVE this team!
Zach is the best. Knowledgeable, patient, intelligent and, I feel, honest. He explained everything. Some things over and over. I enjoyed just talking with him and normal things like our dogs, families and life in general. He is so helpful during all the stress of buying a home while we are across the country from that home.
Bryant Chambly, and his team really worked hard to make things work by guiding us in every step of this process. We really felt more comfortable sharing our information, it’s easy when you have someone who can be trusted and understanding. They went above and beyond to make sure we were taking care of. Thank you so much for everything you did to make this happen. Bryant is an exceptionally professional and knowledgeable Loan Officer, with the best customer service skills, he is for sure all about giving the best service possible.
I have to say for being a first time home buyer, the experience I had with veterans united was exceptional. The help from the entire team made this quick and painless. A big thanks to Keith Simon and Taylor Kelly for putting up with me with all the questions and nervousness I had. You guys were great
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Overall I had a positive experience with Jonathan and Lora, they were able to help me get into the house I chose on schedule and I’m happy with the results. I would recommend working with them both.
We have been feeling so at peace and blessed in our new home! We are finally apart of a neighborhood and get to have the freedom in our own space! Thank you to my team, everyone acted as great advocates for my purchase as a 1st time homeowner!
From beginning to end, the experience was exceptional. My team knew exactly what they were doing at all times and everything went smoothly. Any questions I had, they took care of quickly and efficiently. They were always available for consultation. Exceptionally professional.
Working with Trevor was great he helped me along the whole process of my home buying journey, and kept me inform with anything I had a question about. If there was ever any issues with documents he would contact me right away and let me know what exactly was missing or what the documents I was signing meant. This was our first home and it was a great experience working with Trevor and his team!
What a great experience working with Mr. Ross and his team, they made the whole process seem easy!
