Working with Evan M. and his Team was an amazing experience. Everyone was very supportive and the response time was awesome. I found the to do list user friendly and not overwhelming. Jennifer was extremely helpful and was always available when I had questions. I highly recommend Veterans United everyone in my home buying process was phenomenal!
Exceptional communication, my Loan officer Brad was very quick to respond to any questions or concerns I might have, the app was very handy and easy to use notified me immediately and allow me to upload document securely all in all would definitely do business with again
Amy and her team were outstanding!
They went above and beyond - they were patient, professional and informative.
Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!
We absolutely loved how seamlessly our loan process went, we loved every part of our loan! Even our kids!
I always use veterans united as my go-to lender. Derek Harmon and his team have always helped to make the process as smooth as possible. They see obstacles not walls and are great at problem solving. This is the second time I’ve worked with them and hold onto this specific team’s contact information for the future. If you’re going to use veterans united I recommend contacting Derek Harmon and his team.
Just unbelievable excellent over the top service
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My team did exceptionally well getting my loan together and getting me to closing. Would highly recommend.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
The loan process was made fairly simple.
The whole team was amazing to work with. They made my first home buying experience a breeze!
Very easy to work with. Greg and his team are with you every step of the way .
It was a horrible experience. I felt like everything was left to the last minute. Our loan was delayed by 12 days, I feel this was all on VU. I called the VA the day prior to our closing and they never even received the package to review. It was a very stressful experience. Our family was moving across country, and I felt like VU could care less. Overall, the worst experience I have ever had. I should also add, they added a customer care person to our loan because of the issues, but all she wanted to do was act as another loan coordinator. I asked her to figure out what happened to our loan and conduct training so it doesn’t happen again. Never heard from her again. I would not recommend VU to a friend. I hope to IRRRL out of VU as fast as possible.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
Great communicators. Seemed to anticipate any problems.
Everyone made the process as streamlined as possible
Wonderful process with the whole team.
