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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,540 reviews
944 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,540 unfiltered reviews

Starting on Page 7 of 15,385. Return to Page 1

5 out of 5 Stars

Overall the experience was positive. There were only one or two hiccups with the entire process.

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

Great service and always available to answer any questions.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

4 out of 5 Stars

I which you would had offer me the better offer from the begging. I had to get a different bank to encourage the better offer from this organization, even after already being a customer.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

The process was very simple from the start. My agent explained everything in great detail from beginning to end.

headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars

I recently used Veterans United for the 2nd time! I won’t use anyone else. They are amazing and the people are extremely professional.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

The entire Veterans United team was wonderful from start to finish. Jamie made sure we had all the information we needed to feel secure about our decision and was “by our side” the whole time. Catherine, our agent, was truly a blessing. Very attentive and always there anytime we needed, day or night! She helped make our dream a reality. Buying our home could not have gone any smoother thanks to Veterans United. We appreciate you all so much!!

headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

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5 out of 5 Stars

Process was smooth and very easy. The team at Veterans United were there every step of the way to answer all questions and assist me when I needed help. Thank you Ryan, Chad, Kelly, Francie.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

Debbie was great locking in a great rate and keeping me informed with everything goin on

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars

Austin and the whole team were amazin! Always there to answer questions when needed, prompt response times, and very knowledgeable. Would use them again for every transaction.

headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Working with Veterans United on my mortgage was an outstanding experience from start to finish. The entire process was smooth, efficient, and far less stressful than I expected. Their system made each step clear and manageable, which took a lot of the guesswork out of buying a home.Marco, my Loan Officer, was incredibly attentive and responsive. He took the time to explain every detail and made sure I always felt confident in my decisions. Kate, the loan coordinator, kept everything organized and on track, ensuring nothing slipped through the cracks. Kohlie, the Home Buying Concierge, added another level of support by helping me navigate the broader home buying process, making it feel much more approachable.Together, this team created a seamless and genuinely positive experience. Veterans United clearly understands the unique needs of veterans and goes above and beyond to support them. Their dedication, communication, and professionalism made a significant difference, and I would highly recommend them to anyone looking to buy a home.

headshot image of Marco Rea

Loan Officer: Marco Rea

NMLS# 2734304

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

4 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

4.5 out of 5 Stars

Everyone on Katie’s team was easy to work with and was very communicative. Highly recommend to any Veteran seeking a home loan.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

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5 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

5 out of 5 Stars

This was my 2nd Loan with Veterans United and I could not be any happier with the service they provide. Professional, knowledgeable and communicates promptly. I highly recommend Veterans United to any Vet looking for a Mortgage Company that puts you 1st.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

SMOOTH COLLABORATION-GREAT TEAM!

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

I had a very easy time doing all of my home loan process with Brad and Brittany at Veterans United. It was all done online and by phone and not difficult at all. I was very surprised at how easy it was to be honest.

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

We are so grateful for Meghan and Veterans United. As first-time homebuyers, the financial aspect is the most daunting and intimidating part of the process. Meghan is knowledgeable and speaks from experience, which gave us peace of mind. We would definitely recommend her and Veterans United

headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars

Without a doubt, Veterans United is a class organization, at least from my vantage point as a return customer. As a veteran, there is no better team to turn to when you need to get a mortgage and purchase a home. They are guides who walk you through each step, and always have substantive answers to your questions or issues.I couldn't be happier. In fact, when I first reached out to the real estate agent about the property I wanted to buy, the agent thought the VA would not authorize a loan for it. It only took a call to Brian, who explained her fears were false, and we were on the way. It was a once-in-a-lifetime opportunity that I was able to realize thanks to my Veterans United family of Brian, Chris, Heather and Daniel. I will forever be a VU evangelist to all those eligible. Though I know this isn't easy, you make it so. I appreciate that. Yes, you are a great team and family. Mark D. Faram

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

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