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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,484 reviews
811 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,484 unfiltered reviews

Starting on Page 7 of 15,450. Return to Page 1

5 out of 5 Stars

VU has a great team with dedicated professional who worked day and night to get our loan approved and funded within 10 days.

headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

5 out of 5 Stars

Veterans United does a really great job navigating the VA loan home buying process.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars

Professional, personable and knowledgeable

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

The team at Veteran’s United were a pleasure to work with. They were always there when I had a question; always returned a phone call in a timely manner. The team explained the process and made the home buying experience easier than what others had experienced. I will recommend them to everyone.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

Kellen and his team were fantastic throughout our entire homebuying process! If you are a veteran on the market for a new place, absolutely reach out to VeteransUnited and see how they can help!

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

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4 out of 5 Stars
headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars
headshot image of Mallory Mason

Loan Officer: Mallory Mason

NMLS# 2801193

5 out of 5 Stars
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Jackson and his team were amazing throughout the complete process. From day one, Jackson explained everything in detail and set the expectations. He would reach out and update me during the process and he was easily reachable for any questions or concerns. Phoebe reached out day one as well and went over the resources available and stayed in contact with me and repeatedly checked in with me to make sure I didn't need any additional resources or support. Amanda made sure to quickly update me if there were any additional paperwork I needed to submit. It was a pleasure to have them assist me during the homebuying process. I would definitely recommend to others in a heartbeat and hope to work with them in the future.

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

4.5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars

Everybody I worked with was AMAZING!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

3.5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

4.5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

3.5 out of 5 Stars

More expensive then competition and the fees that stack up are kind of annoying. JOSH AND THE TEAM ARE GREAT. But all in all my response is not a reflection of thier efforts.

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars

Greg and the team were awesome. It took two tries because of my HOA but he helped me all the way through it. Thank you again

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

4 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars

They’re helpful and friendly

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

First of all Tiffany did what 3 others before I called Veterans United didn’t do to help us get to the point of being able to make a purchase.
The process with her was easy and well organized.Then when we got to work with Katie and team everything fell into place quickly.
Katie and her team are very engaged and experienced in what they do.
The home buying experience with everyone at Veterans United was amazing!!

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars

Always attentive, always matched any banks rate, smooth process, overall great team and kender. Will use again!!!!

headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars

Ta'Tianna Thomas and Matt were absolutely amazing during our home buying process. They kept us informed and helped us through the rough parts! I would absolutely work with them again.

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

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