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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
470,634 reviews
720 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 470,634 unfiltered reviews

Starting on Page 7 of 15,688. Return to Page 1

5 out of 5 Stars

Jordan was great! He was on top of everything and felt like you were talking to a friend more than doing business. He was a true pleasure! You’re lucky to have such an employee.

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

Amber was very professional and got our loan quickly. I highly recommend working with her.

headshot image of Amber Brown

Loan Officer Team Lead: Amber Brown

NMLS# 1137822

4.5 out of 5 Stars
headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Photo submission from Jennifer K.

Thanks to the whole Veterans United team for helping to make the first home I’ve bought on my own such an easy process!

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

4 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Buying my first home with Veterans United was a great experience from start to finish. Everyone I worked with was friendly, helpful, and always quick to answer my questions. They kept me updated every step of the way and explained everything in a way that was easy to understand, which made the whole process a lot less stressful.I never felt like I was figuring things out on my own. Anytime I needed help, someone was there to point me in the right direction. You can tell they genuinely care about their clients and want to make the experience as smooth as possible.I’m really grateful for everything the team did to help me become a homeowner. I wouldn’t hesitate to recommend Veterans United to any veteran or service member looking to buy a home. They made what seemed like a complicated process feel simple, and I couldn’t be happier with how everything turned out.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

My whole team was top tier!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

For a first time home buyer, my Veterans United team was truly amazing. They left no stone unturned and made this process seamless and stress free. You guys are truly amazing!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

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4.5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

4 out of 5 Stars
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Dalton made buying our home easy . The whole team was friendly and explained the process from start to finish. We are so grateful and absolutely love our new home.

headshot image of Dalton Reiter

Loan Officer: Dalton Reiter

NMLS# 2770599

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars

Tim and Jordan did a superb job of getting us through the process. It was the underwriter that didn’t seem like they were not all that organized.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

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5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

Couldn't have asked for more. And this was the 2nd time around with securing a mortage with John.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Before I say anything else… if you’re buying a home, CALL MATT!!I seriously cannot recommend Matt Rice enough. Buying a house is stressful, confusing, and honestly a little overwhelming, but Matt made the entire process so much easier. He is one of the kindest, most patient people I’ve met, and I genuinely don’t know how he put up with us sometimes 😂My husband had approximately 5,000 questions about every single little detail, and I was constantly thinking of random questions at the worst times. We’d call Matt out of nowhere, and somehow he ALWAYS picked up. I actually started feeling bad because I swear a couple of times it sounded like we interrupted him in the middle of eating! But not once did he make us feel like we were bothering him. He would stop what he was doing, answer every question, explain everything in a way that made sense, and never rushed us off the phone. That level of dedication is so hard to find these days.What really stood out to me wasn’t just how knowledgeable he is. It was how much he genuinely cared. We never felt like “just another client.” He wanted us to understand everything, make the right decisions for us, and feel confident every step of the way. You can tell he truly loves what he does and wants the best for the people he works with.By the end of the process, Matt didn’t even feel like our realtor anymore. He felt like a friend. That’s probably the biggest compliment I can give someone. Once we’re completely settled into our new home later this year, I would absolutely love to have him and his absolutely stunning wife over because they’re just genuinely wonderful people.Matt, thank you for answering every random phone call, every text, every “one more question” (which somehow turned into ten 😂), and for making one of the biggest milestones of our lives such a positive experience. We couldn’t have asked for anyone better. If you’re even considering working with Matt, do it!! You won’t regret it.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
Photo submission from Esequiel A.

I had an amazing experience buying my new house with Aaron and his team. Thank you guys for making my dream come true.

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

We found a house we loved and veterans united made it super quick and easy to get an offer a close. Arlo was amazing and responded quickly to anything we had questions about or needed help with. Their communication through out was great.

headshot image of Arlo Topping

Loan Officer: Arlo Topping

NMLS# 2798743

5 out of 5 Stars
headshot image of Nate Bitner

Loan Officer Team Lead: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Andy was great, from our initial conversation to the final closing day, he answered all my questions and was transparent.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

4 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

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