Danielle and team did a great job and everything went smoothly. Very convenient doing it all online.
Working with our mortgage lender, Veterans United, and their entire team has been an outstanding experience from start to finish. Every step of the way, they made the process smooth, stress-free, and truly exceptional. Mike Wilson, our Loan Officer, consistently returned calls and emails, and he and his team kept us informed every step of the way. They guided us through each next step with clarity and patience. Their communication was excellent, their professionalism unwavering, and their dedication to keeping everything on track was evident throughout the loan process. We also want to mention that their Concierge team is absolutely wonderful and very helpful. Thanks to this team, we were able to purchase our home with peace of mind and confidence. We couldn't be more grateful for their hard work and expertise. Mike, Danny, Bri, Delaney, Dylan, and so many others! Highly recommended.
Working with Ben and his team has been a breath of fresh air. This is probably the 4th or 5th loan where I have used Ben, and I won't use another person as long as he is with Veteran's United.
Great service, kind caring and helpful professional staff!
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).
Andy and his team were wonderful to work with. From the moment that we submitted our application until the moment that we closed, they were on top of things, making sure that everything was being taken care of. I could not ask for a better team.
This is my second time using Veterans United for a home purchase, and I would use them again!
Very professional and walked with me every step of the way
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Great expert staff.
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
Brandon and his team were a complete pleasure to work with. Brandon was out-going throughout the whole process and persistent in a good comfortable way. I would have never been able to finish acquiring my home as smoothly without his help. I really appreciate everything he did for me.
I had a great experience working with Evan and Matthew. They made the whole process quick and easy. Everything went smoothly, and they were always professional and clear in their communication. I liked that they took the time to explain each step and made sure I understood what was happening. Even though another lender made a lot of promises, I chose to stay with Evan, Matthew, and Veterans United because their service was outstanding. I highly recommend them if you want excellent service.
Ryan and the team went above and beyond for me and my family. I cannot express my gratitude enough for them. Huge shout out to Ryan, Kurt, Nacim, Jamie, Adam!!!
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Quick answers to all my questions and follow through. By the team.
Outstanding experience from start to finish! The team at Veterans United (Daniel, Wendy and Trenton) made my home purchase incredibly smooth, fast, and practically stress-free. Their communication was fantastic throughout the entire process—they answered every question with patience and kept me updated at every single step. Highly professional, always on top of everything, and truly dedicated to helping me, specifically to acquire my mortgage, and serving veterans. I highly recommend them!
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Overall good experience with Veterans United. The process was very smooth and moved quickly. The portal made things simple to sign and navigate. Team was very easy to work with as well. When we had to change loan officers due to extenuating circumstances they worked quickly and got our loan back on time - even got it done early.
Everyone in the team was very knowledgeable, helpful and patient even when I was getting a little anxious about finding a home. The one-stop-shopping concept works wonderfully, as I am new to the state and are and would know even where to start, the team provided me with all the information I needed. The team was outstanding!
We had an excellent experience working with Burke Gardner, our Loan Officer at Veterans United. Burke was professional, knowledgeable and dedicated to helping our family secure the best possible mortgage rate. His communication was outstanding, and he consistently went above and beyond to ensure we were informed throughout every step of the process! We truly appreciate his responsiveness, guidance and commitment to making our home buying experience smooth and stress free. We highly recommend Burke and the Veterans United Team.
