Alex, Carly and Howard (the realtor Veterans United gave us to help in Hawaii was super amazing) . Alex was right there from the beginning and would answer any question and even questions about over issues, he helped in every aspect of the process. Carly was amazing as well, we had some trouble with e-siging and she worked for 2 days to fix the problem. Again another person who would do anything for her clients. Howard the realtor was just as amazing, up front with everything, ran all over the Big Island for us helping us find the perfect house. His words were " I'm not here to sell you a house but to help you find your house". He is truthful, honest, and humble. He did so much for us, I don't think there's enough space to write it all.
The only problems we had were Missy she wasn't so helpful with finding movers, insurance, security systems, electricity, ect... ( we had to do that ) she was supposed to be our helper in doing all that but she didn't either call us back or write us back, it wouldbe days to weeks before she would reach out. So Alex and Howard stepped up to fill those rolls. The realtor Veterans United gave us to sell our house here in Upstate NY was not helpful. We ended up using someone else, they were willing to help us and guide us through this process while we were taking care of things for the house in Hawaii. Over all I'd give Alex, Carly and Howard 5 stars but the other 2 I'd wouldn't recommend to my worse enemy.
Over all Veterans United was amazing and I'd recommend it to everyone.
I had a very unique and tough situation. I had 3 ish weeks to get out from where I was renting and into a home. After explaing to Tim my situation he told me straight up its going to be a tough road but I believe my team and I can make it happen. Long story short after 21 days of starting the process Tim and his team was able to help me close on my new home. Im very grateful for his team and their dedication to my situation. Slaton was a HUGE help when we came across a situation towards the end. He meant he was gonna make sure we were able to meet the deadline I had. The best part though my vet united team sent me a care package for my family including my fur babies and my snakes. A BIG thank you to my vet united team!
This process was so easy and Charlie and Sarah were both extremely helpful with any questions I had.
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).
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The guys that helped us were great and very knowledgeable!
Matt and his entire loan team was always available and quick to respond to any questions at anytime. Really kept the anxiety down!
This is the my second time using the VA home loan process and like before Krystal Palmer and her team knocked it out of the park.
They were a huge help, and were always on top of everything, very prompt and easy to work woth. They are amazing at what they all do.
They made the process of buying our first home feel so easy and were available to answer all of our questions and help us through the whole process step by step!
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
They were great to work with. Everyone on the team was fantastic. Communication was great, follow ups were always met and they stayed on top of my entire journey.
The communication is outstanding! They assist you every step of the way and keep you informed of signatures required, paperwork, etc. This was quite fast and as painless as refinancing can be. I was dreading doing this, but I would do it again if I could work with Veterans United.
Our 2nd loan with Veterans United. both transactions smooth and simple. Would highly recommend.
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United Veterans home loans was awesome..the organization of things streamlined. And Diana seaman was a very awesome and great realator.
Thank all of you at united Vetrans home loans for the great job done. I was so happy to deal with your organization. If I could give a 100 for the job done I would. But a 10 will have to do. Again, thank you all so much.Rickey Furtado.
Corey Jackson and his entire team are tremedous, with unmatched professionalism. Their energy, patience and enthusiasm to get me through this madness standsout. I thank each one of them.
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
The entire team was absolutely perfect in every aspect. From keeping it professional to also personal, these guys made it as close to stress free as I think buying a home can be. Will definitely always recommend them!
