Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,232 reviews
674 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,232 unfiltered reviews

Starting on Page 7 of 15,808. Return to Page 1

5 out of 5 Stars

Now I'm sitting here in my home, because of all of you at Veterans United! I worked closely with Ida, Megan and Randee, very happy and impressed with your diligence! More so that I can fathom all the Veterans you've assisted already. I can't thank you enough. I did recommend your team to one of my neighbors yesterday. I'll be in touch time to time! 🫂😁

headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

4 out of 5 Stars
headshot image of Billy Wundrack

Loan Officer: Billy Wundrack

NMLS# 2736682

5 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars

Randy Groner was the #1 reason we went with VU over Navy Fed. We trusted we were in good hands and he came through with answers to every question. Our entire team (Levi, Tre and Randy) were on top of things and confirmed we made the right decision.

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Photo submission from James S.

From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer Team Lead: Haley Denney

NMLS# 1501441

5 out of 5 Stars

This is my second time working with Rachel Gruber as my loan officer. I am thankful for her patience and working with me to ensure I have the best home buying experience. Also her team was great and communicated well throughout the buying process.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

4.5 out of 5 Stars

Another deal closed without a lot of complications! The VU Portal is one of the best tools available. It kept the entire process organized by clearly showing my assigned tasks and tracking them as they were completed. Whenever an issue arose, I was notified immediately, which allowed me to respond quickly and keep everything moving forward efficiently. I would absolutely use VU again and highly recommend it! Ross and his team are amazing‼️

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Absolutely a smooth experience. The team was so informative and pleasant to deal with. My husband and I highly recommend!!!

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

Ready to see for yourself?

Experience first-hand why 378,554 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Corey Jackson was phenomenal and so easy to work with. His professionalism coupled with his astute manner made me feel as though this home buying experience was unforgettable. From the first day on the phone with Corey I knew that Veterans United would be our choice. We had several other competitors that wanted our business, but again Corey was the anomaly that set a standard that drew us to VU. He called me in each process and step of the venue to ensure we understood all the technical terms as well as ensuring there were no surprises when it came to cost. Corey deserves to be elevated to the next level and should get more recognition than I can give Thank you VU and especially Corey for a seamless process in buying our fabulous home. Top notch, exemplary, and profound service Corey and your team. I would most definitely recommend you guys as we have a first time buyer we know that will be purchasing a home in the next several months. He is already excited to work with you all. I have already informed him that we will request Corey to be his Loan Officer. I have went through many home buying processes and Corey has made this particular time the best I have encountered. What more can I say about Corey, a consummate professional, a Leader with exceptional customer service skills, and a true Hero who care about Vets and people. My Man, Corey Jackson, keep bethe blessing that you are!!!!!

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

From the moment I was paired with my loan officer and her team, I felt complete confidence. Tammy was exceptionally knowledgeable, quick to answer every question, and an absolute rockstar who made the entire home buying process seamless. I am forever grateful for her and her wonderful team, and I would gladly work with them again or recommend them to friends and family.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars

I thought everyone did a great job from explaining everything to me to guiding me through the process and keeping me informed every step of the way. Very professional and very good at what they do.

headshot image of Nick Kundert

Loan Officer Team Lead: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars

These guys really did great and communication was great

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

I thought the process went expediency and right on time as I needed it in my life

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars

In fact a relative did just use you in Boise as well, and closed a few weeks ago.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer Team Lead: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

Ready to see for yourself?

Experience first-hand why 378,554 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Veterans United made the process as stress free as possible. The team I had was very knowledgeable and were quick to respond to any questions or concerns that I had. Any time I needed clarification on anything someone from the team was available to make sure I understood.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Kyle and Tiffany were amazing to work with in the process.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

My team worked fast, answered all my questions, and made a hard situation a little bit easier. Thank you!

headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Tyler Turner

Loan Officer: Tyler Turner

NMLS# 2764958

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.