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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469,971 reviews
763 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469,971 unfiltered reviews

Starting on Page 7 of 15,666. Return to Page 1

5 out of 5 Stars

Devon saved the day when NFCU completely dropped the ball. I would have lost the cabin as financing would not have been acquired in time if I stayed with NfCU. So glad I jumped ship…pun intended

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

From start to finish, my VU team was by my side and guiding me through the home buying process, expertly coordinating across state lines with the local realtor. All of my questions were answered in a timely manner, in terms I could understand, and I was kept informed of all changes or adjustments along the way. 10/10 recommend!

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars

100% there was many benefits as a veteran I was unaware of that I learned using veterans united. It also made home buying extremely easy.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

I started the process and had no clue on buying a house. Lance,Landon and jacklyn was so helpful, patient and believe in me after I had some past life things I didnt know I had to get cleared up first. I really appreciate the whole team!! Any vet who has been hesitant about buying a house like i was please reach out to veterans united there amazing 👏 🤩

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

I’m so grateful I worked with Veterans United, Tansee, Sean and Brianna all of them help me, guide me and made the process of buying a house so easy.

headshot image of Tansee Kramer

Loan Officer: Tansee Kramer

NMLS# 2736687

4.5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

This was my first home buying experience, so I really would not know any better. However, I didn't have any headaches, worries or misunderstandings at all. If I asked a question, it was answered, if it didn't makes sense to me, it was properly explained. So I'd Veterans United has been great with my experience.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

4.5 out of 5 Stars

Shannon and Mason were amazing to work with and despite all the issues with working with the VA both kept me and my family focused on getting the house and working all avenues while having multiple backup plans.

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

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5 out of 5 Stars

Very easy to buy a house, the Veterans United team handled everything in a timely manner

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

4.5 out of 5 Stars
headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
Photo submission from Brett B.

We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Extremely helpful, walked me through every step of the way

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

4.5 out of 5 Stars

A few communications issues toward the end that were pretty stressful on our end but overall excellent

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4.5 out of 5 Stars

Was not always kept informed

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

3.5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

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Experience first-hand why 374,886 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Thank you all !

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

Luke, Lauren, Kate and Caitlin were all very knowledgeable and was able to communicate this is effectively. As someone who has never been through this process I had full confidence that I was being informed at every step. Highly professional group of people. I am grateful to all of them. Please thank them for their support, and the gift I received.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Photo submission from Garrett H.

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

3.5 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars

From the very first phone conversation to moving in to our new home about 35-40 days later, this team did an amazing job of calming all of my concerns and comforting me with their confidence of knowing the process.The entire team: Aaron, Patrick, Kurt, and Amy, were all on the ball! They were quick to answer my calls and texts. They always took the time to explain things more than once and they also had genuine care for us as a family.So happy to have them ALL on our side! The whole process was a breeze and they were wonderful!!

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

Veterans, James Waldrod (Loan Officer) and his TEAM were terrific!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

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