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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,480 reviews
735 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,480 unfiltered reviews

Starting on Page 7 of 15,616. Return to Page 1

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars

The process of buying a home was very overwhelming however Drew was always available and happy to help. He went above and beyond to put us at ease and kept very well informed.

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars

The VU team made this process extremely easy for me when several life hiccups occurred during the home buying process. From start to finish, this has been the easiest and most painless home purchase I have ever made.

headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars

From start to finish, the entire mortgage process was smooth and professional. The team kept me informed every step of the way, answered all of my questions quickly, and made buying my home much less stressful. Their communication, knowledge, and dedication gave me confidence throughout the process. I truly appreciate all of their hard work and would highly recommend them to anyone looking for a mortgage. Thank you for helping make my dream of homeownership a reality!

headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

Muy exelente y muy buena comunicaci

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

4.5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

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5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars

Torie Hill has been one of THE best professionals we have ever worked with. Seriously! We always felt like she had our backs and kept everything moving forward. And she was absolutely so wonderful to work with. I will be sharing her name and Veterans United to everyone we know and anyone else willing to listen. Thank you so much, again, Torie!!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

We are incredibly grateful for the support the VA provides to veterans and their families. The VA home loan program has made the dream of owning our first home a reality, opening the door to a new chapter in our lives. Knowing there are programs designed to help those who have served our country achieve homeownership is truly a blessing. Thank you to the VA for helping make our family’s dream come true. We can’t wait to create lasting memories in our very first home!

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Photo submission from Brett B.

We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

1.5 out of 5 Stars

Right up to the end our refi went fine. But since the web site wouldn't let me access the existing loan, I was unable to cancel the autopay and a July payment was taken for the loan that had already been replaced. I sent an email asking how to get this fixed and was given 2 numbers to call, after 20 min on the first number they couldn't even find my loan. The second number resolved my issues after one referral. Very poor and uncoordinated customer service, right hand doesn't know what the left is doing.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

Smooth and easy process. Veterans United team made sure I was always an informed and set me up with everything I needed for the new house and land. Would highly recommend. The team treats you like family. 10/10 experience and would highly recommend. Jeff Gordon was a pleasure to work with. Outstanding guy!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

Great team, excellent communication and prompt and courteous customer service. Our team checked all the boxes and made our mortgage process from start to finish a breeze. We would highly recommend Veteran’s United.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

My experience with Veterans United was top tier. I had the absolute best people working on my behalf. I am a first time home buyer and Veterans United made the process easy and stress free. Thank you all so much. I love my home, if ever you're in Mobile, Alabama I invite you to stop by.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars

Mason M. and the team did an outstanding job once again. We were able to close in less than 20 days. The team is consistently checking in and making sure things are moving along, always willing to help or answer questions, and they genuinely care. The team even went the extra mile and put a personalized package together for me. That was just Icing on the cake!!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

4.5 out of 5 Stars
headshot image of Seth Crain

Loan Officer: Seth Crain

NMLS# 2771716

5 out of 5 Stars
Photo submission from Garrett H.

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Already have

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Spencer and his team were beyond helpful. Every step of thw way, I was informed, directed and guided on what needed to be completed. He was always availibe to answer my calls and ensure I was on track.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

4.5 out of 5 Stars
headshot image of Annie Salazar

Loan Officer: Annie Salazar

NMLS# 1099836

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