The process was so smooth and everyone on my team worked really hard to make my experience easy and to save me money. I appreciate their guidance and their efforts. They all were available and communicating throughout all hours of the day to get me on track for closing even though i had difficult working hours.
Very patient and helpful.
Very flexible, service was top notch. It took 34 days from loan request to closing on a house. Thank you VU!
Nate, Jake, and Colby were all outstanding.
Matt was awesome all the way around. Answered every time I called even weekends. He’s dedicated!
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).
Thank you all so much you are awesome :)
It makes the process of buying a home so much easier. The team works together to keep you on track and informed of where you are in the process and what is next.
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Just took too long
Such a fast and stress-free process with veterans united. We were able to close in less than 2 weeks. I would recommend them to everyone.
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
Wish Jake was more reachable over the phone, but thankfully Neisha was! All in all, solid service. Would recommend.
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From the first step to the last Veterans United has taken care of my family and I to the fullest. we are first time home buyers and this process can be overwhelming for anybody. Veterans United we're extremely communicative the portal was very user friendly and they followed up every single time multiple times to get exactly what they need so that I can get my house on the date that they promised almost a year prior to highly recommend them especially because they take care of veterans the way that they should
Fast easy communication. The process couldn't have been any better.
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
My entire loan team did an exceptional job! Communication was great and service was perfect. I truly appreciate all of the work my loan team did. Thank you so much.
Very professional. My VU team kept me informed every step of the way. Def would recommend and use again in the future.
From the start, I was informed what I needed to do. VU kept in touch with me and stay the course with improvements needed. VU is very supportive and awesome team.
