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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
457,988 reviews
930 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 457,988 unfiltered reviews

Starting on Page 7 of 15,267. Return to Page 1

5 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

So helpful in every way the entire team was there for me and made my first home buying experience so nice

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

Craig and the whole team made the home buying process extremely simple and straightforward. They were friendly, helpful, and knowledgeable from start to finish. We're extremely pleased with our experience and would highly recommend them to fellow Vets!

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

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3.5 out of 5 Stars

Experience with underwriter was rough.

headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

4.5 out of 5 Stars
headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Kris was responsive, super helpful, and made the home-buying process as streamlined as it could be. Highly recommend!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Brett is awesome to work with. He makes the process easy and the teams that work with us do the same!! Would recommend Brett and his team to any Vet looking to purchase or refinance. Thank you very much to all of you!!!

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

Shannon is outstanding

headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

4.5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

From start to finish Scott gave us not only the information we needed to make an informed purchasing decision, he also gave us the time and space to make those decisions to meet our families needs. He was always punctual, detailed, and informative. Our family cannot thank him enough for getting us to the finish line and into our new home.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

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Experience first-hand why 364,639 homeowners give us a perfect score!

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5 out of 5 Stars

I had a magnificent experience with Veterans United. Their communications were timely, complete and clear. The process was laid out for me from the start, and all my questions were answered. I received great service and rates, and feel like I was very well cared for!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

From start to finish, VU and John and his team were absolutely great! We never felt like our questions were a burden and we always felt like people, not a transaction. I would HIGHLY recommend them and I would use VU again!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

Absolutely flawless process on both ends, great communication, no last minute changes.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Steve Rose

Loan Officer: Steve Rose

NMLS# 949056

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

The Veterans United team was incredible to work with from start to finish. They were extremely quick, efficient, and consistently communicative, which made the entire process feel smooth and well-coordinated. I was impressed by how many team members were involved behind the scenes, all working together seamlessly to keep everything moving forward.They honored my tight timeline without hesitation and worked hard to secure me the best possible rates, which I truly appreciated. At every step, I felt supported and informed, never left guessing about what came next.What stood out the most was how personalized the experience felt. The thoughtful housewarming gift, complete with a heartfelt message and even something for my cats, was such a special touch and really showed how much they care about their clients beyond just the transaction. I highly recommend Wendy, Alex, Rachel, and Veterans United for all your home sale and purchase needs.

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

Under writer seemed excessive with certain requests that didn’t even end up being necessary. Other than that it was a good experience.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

4 out of 5 Stars

They communicate during the entire process and will ensure you have all of the necessary documentation to make it happen.

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

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