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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
470,312 reviews
725 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 470,312 unfiltered reviews

Starting on Page 7 of 15,678. Return to Page 1

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

1.5 out of 5 Stars

No, I would not recommend Veteran’s United. As a 30 year retired senior officer, I elected what I thought was an easy option. What I got was a complex, error-filled process that incurred numerous delays. Having borrowed just $122,000 for a 110 year old desert home appraised at just $153k, this home buying experience should have been easy. I opted for a conventional loan rather than a VA as I didn’t need the 100% option. Having been through 8 prior real estate transactions, this one takes the cake… excessive delays, missed closing dates on the part of the lender, excessive closing costs ($7,800) even though I chose a conventional loan to avoid up charges associated with VA loans, poor communication and not just with me but with the selected title company. I won’t be using VU again and I urge others to really take a hard look before they select them for their mortgage needs. Oh yeah, you local FCU will come through with a better APR assuming you have decent credit.

headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Tanner Baldwin

Loan Officer: Tanner Baldwin

NMLS# 2708114

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4.5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Photo submission from Jennifer K.

Thanks to the whole Veterans United team for helping to make the first home I’ve bought on my own such an easy process!

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

Our team was amazing, they were so supportive, kind and very knowledgeable. I would highly recommend. Thank you for everything
The Eisenbraun’s

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

4.5 out of 5 Stars

Everything was incredibly easy and smooth. The only thing we had an issue with was that sometimes the paperwork we needed to fill out in order to close needed to be filled out in a timeline that was too short like when my husband was in the field and couldn’t go in and get the paperwork needed. If there was a way to send out the paperwork earlier to give a little more wiggle room that would’ve been great.

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars
headshot image of Corey Bichel

Loan Officer: Corey Bichel

NMLS# 2768056

5 out of 5 Stars

I would say miss Andrew and his team worked very hard and very good together and I think everyone should really take a lesson of it and I will get all of them 10 all day long and I will let people know veteran that they can get a house and thank you very much for your time and your efforts and everybody’s patience

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

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5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Outstanding Experience with Veterans United!
My Veterans United team was absolutely phenomenal! They kept me informed every step of the home-buying process and made what could have been a stressful experience feel smooth and effortless.
They connected me with an outstanding realtor, helped me find reliable movers, and even made shopping for homeowners insurance simple and convenient. Every detail was handled with professionalism and care.
I highly recommend this exceptional team—Derek Russell, Courtney Black, and Realtor Telicia Wade Perry. They were professional, courteous, personable, and excellent listeners who truly cared about helping me find the right home and ensuring everything closed efficiently and on time.
The entire process was fast, seamless, and exceeded my expectations. If you’re looking for a knowledgeable, dedicated team that will guide you every step of the way, Veterans United is the way to go!

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

4.5 out of 5 Stars
headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars

Excellent Team!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4 out of 5 Stars
headshot image of Roderick Vales

Loan Officer: Roderick Vales

NMLS# 2758010

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

The whole process was extremely smooth and my team was so helpful and wonderful at communication.

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

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Experience first-hand why 375,183 homeowners give us a perfect score!

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5 out of 5 Stars

We have had a great experience with Veterans United Tyler Oakley is great

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

Lauren and the entire team were absolutely incredible! The app was extremely helpful as well! I couldn't imagine the process of buying a home going any smoother than it did!

headshot image of Lauren Smith

Loan Officer: Lauren Smith

NMLS# 2167073

5 out of 5 Stars

The entire team did an outstanding job from start to finish. Brooke Roberts(Senior Credit Consultant) started us with this proccess in January ensuring we knew what goals we needed to achieve in order to secure a credit score to get us qualified. Emmett Rogers(Senior Loan Officer) answered every single question, believe me there were alot, and answered the phone every single time I called to ask questions and to let me know where we stood with the proccess. Selina Culp( Senior Loan Coordinator) guided us through the underwriting and getting everything squared away to ensure the loan went through. Nathan Jett with Veterans United Insurance went through mutlitiple companies to ensure us the best rate droppedthe price of our insurance by almost $100 a month. Overall the Veterans United Team went ABOVE and BEYOND. They are phenomenal in every aspect and my family could not be more thankful we had them by our side during this proccess.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Photo submission from Esequiel A.

I had an amazing experience buying my new house with Aaron and his team. Thank you guys for making my dream come true.

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

I have never been treated better by a mortgage company in my life. I was helped from the beginning to the end and even after I signed my paperwork. I had someone communicating with me constantly, and nothing fell through the cracks. They even bought me coffee! I seriously cannot say enough about the amazing team that Rob Deleeuw headed, including Brayden who always helps with paperwork, and Sierra who just wanted to make sure that I had everything set up, including utilities and address change. Seriously top-notch service!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

The team of professionals that I had the pleasure to work with they were kind, honest and help me through process of finding a home. Thank you again you make my journey amazing.

headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

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