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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,826 reviews
680 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,826 unfiltered reviews

Starting on Page 7 of 15,795. Return to Page 1

4.5 out of 5 Stars

David was extremely helpful and always available for any question we had through our entire home buying process. He jumped through every hoop throw at us to ensure we closed on time and were comfortable and happy with all aspects of our loan.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars

A couple of speed bumbs as everything neared the Closing, but the overall experience was like dealing with old friends!

headshot image of Scott Loux

Loan Officer: Scott Loux

NMLS# 2820444

3.5 out of 5 Stars

I think it would be good to inform customer of upfront cost to get lower interest rate

headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars

Collin was spectacular to work with. I was on PCS orders and he worked with me to ensure my reimbursements were protected. He also got me a rate that beat other lenders.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

4 out of 5 Stars
headshot image of Ann Faaborg

Loan Officer: Ann Faaborg

NMLS# 2767879

5 out of 5 Stars
Photo submission from James S.

From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Veterans united was readily available every time I needed them to be . They took away the confusion ,and clearly played out the process, in a way that was understandable. So if your a veteran like me, and your looking for help with getting into a home . VETERANS UNITED can make that happen .

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

My team was the team dreams are made of. They were always courteous even when I let my frustrations show. When I saw an issue and needed something done. Mike and Cecelia were always available even after hours to answer my questions and get it right even after closing on our new house. Whomever gets placed with them in the future will get whatever they need. When I get my grill ready yall most definitely are invited to the cookout.

headshot image of Michael Ewing

Loan Officer: Michael Ewing

NMLS# 2738218

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4.5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars

Great people! Great help

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

Great People too work with

headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Aaron and team were great during the whole process. They walked me through every thing, and followed up consistently.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

Tim and his team was great and really helped with us navigating this process for the first time.

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer Team Lead: Haley Denney

NMLS# 1501441

5 out of 5 Stars

I highly recommend

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

4.5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer Team Lead: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

4 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

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Experience first-hand why 378,194 homeowners give us a perfect score!

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5 out of 5 Stars

I really enjoyed how Steven and the team were flexible and stood by my side during this journey thank you

headshot image of Steven Devine

Loan Officer: Steven Devine

NMLS# 2771198

5 out of 5 Stars

Derek and his team were wonderful to work with. They were there for any questions we had, always quick to respond, and courteous. We would highly recommend them and would definitely use them again.

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars

My husband and I are both first time home buyers; Nick Bruno and his team at Veterans United has been extremely helpful and supportive throughout the entire process. They were always available every time my husband and I had questions and inquiries about our loan. Everyone has been knowledgeable which made the process quicker and smooth.

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars

Super helpful and very responsive! Great service!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

4.5 out of 5 Stars

Exceptional service from start to finish. Jeff’s and his staff are point on game. Thank you for a smooth start to closing experience
Ken LaCrone

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

Eli and his team were absolutely amazing and incredibly understanding of our situation. I really could not have asked for better personnel to work with! They were quick to respond, quelled any fears I had, and ensured I understood what was happening every step of the way! I could sing their praises forever, their team is amazing.

headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

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