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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,076

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 472,076 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

An outstanding team to work with! They made the mortgage process smooth, stress-free, and kept us informed every step of the way. Everyone was responsive, knowledgeable, and always willing to answer our questions. We truly appreciate their professionalism and dedication in helping us close on our new home. Highly recommend!

headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Honest review ive been looking for a house since late 2025 when i got an email from veterans united i truly can say i was blessed they help me through the whole process and made it easy to understand thank you to the staff at veterans united godbless you guys you keep the world pushing!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Very great communication, and availability to talk whenever I called.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
Would Recommend
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

Dorian did an amazing job helping me through the home loan and buying experience. He was able to guide me along the way and answer all the questions i had. Even when i called at a later time in the day he was still there to answer. He made my home buying experience easy and less stressful. Even when i had issues along the way on my side he presented different ways to resolve the issue

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

This is my second time purchasing a home with Veterans United. They are thorough professionals! Everyone is knowledgeable, quick to respond and courteous. They make the process simple and everything flows smoothly. I also love the videos and information provided that explains what happens during every stage of the home purchasing. My team moved at the speed of light and made me feel like I was their only customer.☺️

headshot image of Chris Hill

Loan Officer Team Lead: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Veterans United Home Loans are completely honest, and are here to help us Veterans. Buying a home or to refinance one .

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

My team, was so great and so responsive! 10/10 recommend

headshot image of Greg Heins

Loan Officer Team Lead: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Dustin, Kara and Erica were awesome and easy to work with. They made us feel at ease and we would 100% recommend them to family and friends!

headshot image of Dustin Floyd

Loan Officer: Dustin Floyd

NMLS# 2792198

4 out of 5 Stars
Would Recommend

The Veteran’s United team stayed in contact and kept me informed during every step.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Veterans United was fantastic through the entire process.
They explained everything in clear terms and answered every question I had. Their team was very proactive and professional. From the time I chose a house to closing only took about 3 weeks!

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

4.5 out of 5 Stars
Would Recommend

I have many good things to say about Veterans United. They were a pleasure to work with, very transparent and timely, as well as going above and beyond to ensure we were updated the second new information was put out. My only concern is mainly my fault, if you’re planning on getting married during the home buying process, put it off until a bit afterwards. If that’s not an option, tell them at the start of the process.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Derek was always available and responsive! Top notch professionalism and very helpful along the entire process!

headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

Yes I would absolutely recommend you guys to friends and family. Marty went above and beyond to get my family and I taken care of.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

This is our second time working with Scott and the VU home loan team to purchase property. Each time has been a great experience and we’re very happy with the support we received.

headshot image of Scott Davis

Senior Loan Officer Team Lead: Scott Davis

NMLS# 1725328

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5 out of 5 Stars
Would Recommend
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
Would Recommend
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Would Recommend

Even when things are quiet and you're wondering what's happening, they're working hard behind the scenes making things easy for you. Just know that the quieter things are, the more that's getting done. Great company to deal with and ready to work through any complicated issues for a great experience.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
Photo submission from Diane P.

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars
Would Recommend

Brittany and Christopher was amazing to work with. Brittany made the process clear and assisted with all documents needed for the process. She helped ensure that we had no delays on our end to close. Would highly recommend.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4.5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Nathan and Lisa were OUTSTANDING! made the buying process so easy and understandable. Every question was answered swiftly and efficiently! Definitely would want to work with them in the future!

headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

More Reviews

See all 472,076 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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