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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
477,019 reviews
1,016 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 477,019 unfiltered reviews

Starting on Page 7 of 15,901. Return to Page 1

5 out of 5 Stars

Great service

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Holly was great, friendly, informative, and such a dream for my Home buying process.

headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

5 out of 5 Stars

Great team overall, and they communicate well.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

5 out of 5 Stars

The entire team from Veterans United were absolutely exceptional throughout my home buying endeavors. They remained available anytime I had questions and always had the right answers. Not only did they set me up for a successful home buying experience but they also made sure I was prepared to succeed after closing day. I would recommend veterans United to any and all veterans looking to buy a home.

headshot image of Jake Hanson

Loan Officer Team Lead: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Photo submission from Sumnima B.

Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

Jacob and his team went above and beyond, this was my first time buying a house and I couldn’t have asked for a better team by my side. I never felt alone throughout this process, I had so many questions many that I felt were useless or pointless but asked anyways and they never made me feel like they weren’t important and always answered them quickly! They ensured I had everything I needed and provided me with so much information that I would need throughout every step of the process! I have absolutely no complaints with them and if I ever move down the road I know exactly who I will be using! Jacob even texted me on his day off to congratulate me on closing! That just shows that this isn’t just a job for him and he truly loves what he does and cares about each and every one of us! That spoke volumes to me and I will never forget that! I truly can’t thank them enough!

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

Process was easy and for my first time it was an amazing experience and I want to thank everyone that helped out with the loan process

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

4.5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars

While the whole team did a wonderful job Tansee Kramer deserves special recognition for her professionalism, expertise in walking us thru the process and for making herself available whenever we had a question whether that was a weekend, nights or even during her PTO.
Thanks!
Scott

headshot image of Tansee Kramer

Loan Officer: Tansee Kramer

NMLS# 2736687

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

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5 out of 5 Stars
headshot image of Mallory Mason

Loan Officer: Mallory Mason

NMLS# 2801193

5 out of 5 Stars

My escrow is still outstanding after two weeks. not acceptable, that money should have been refunded at closing!

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

5 out of 5 Stars

Ben and his group were great. Process of getting my new home was very streamlined and easy

headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

0.5 out of 5 Stars

To Management,I am writing to formally express my extreme dissatisfaction with the recent dealings I received from your company regarding my mortgage.
The correspondence I received was highly disorganized, unprofessional, and entirely unacceptable for a financial institution. This was the worst experience I have ever had with a lender. Due to this lack of professionalism, I will absolutely not be recommending your mortgage company to anyone in my network.Sincerely,
Daniel Jackman

headshot image of Zachary Debord

Loan Officer Team Lead: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Hands down the best house buying experience I have ever had! The team that was assembled for my purchase were always a step ahead of me. I didn't have to worry about anything. If I had a question, they were quick to find and give me the answer without hesitation. Awesome job Guys/Gals!

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

3.5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars

This was our first time stepping into the homeowners world, Brad and Julie were more than exceptional when helping us through the process. Throughout the entire process we felt supported and fully informed about every detail. They made this journey truly stress free!

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

4 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

Ready to see for yourself?

Experience first-hand why 380,943 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer Team Lead: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Eric Voss

Loan Officer: Eric Voss

NMLS# 2770519

4.5 out of 5 Stars

I am thankful for what the loan team did for me at every step. We worked together so that I can update my home and make it worth living in. They were very patient with explaining anything I did not know or understand. Very very grateful to have a team that was attentive. Thank you for all you did for me.

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Great Team, Excellent Service very family oriented

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars

Dave Michaud and his team at Veterans United are phenomenal, and exhibited strong business acumen throughout the entire loan process. I am completely satisfied with everything they have done for me. I will certainly refer them to other fellow veterans.

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars

By the grace of our Lord Jesus Christ it was a great experience.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

From the very beginning of the preapproval process all the way to closing, my lending team made this process the easiest, smoothest transaction of my life. I’ve often heard people say that buying a home is the most stressful experience of their lives but I 100% cannot relate. It was so easy and stress free I’d do it ten more times if I could. A HUGE thank you to Mike and Jeffery for all of their assistance in this process, for answering all of my incessant questions, for their understanding when I got impatient, and most importantly for seeing me across the finish line in the purchase of my very first home.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

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