Very easy and straight forward process. Everyone on the team was terrific . Adam and Amanda did an amazing job .
Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU
This is my second mortgage with Veterans United and they are the best. I love their work ethics and professionalism. They will always be my first choice when purchasing a home, any future home.
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Ben and the VU team made the process easier than I could've imagined. Only regret is I waited so long!
The entire team at Veteran United was A+ from day one to post-closing. Couldn't be happier with the experience as the team was responsive, professional and delivered everything ahead of schedule.
The team assigned to us was superb, they kept us informed on all the things we need to do.
We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!
Shane is the greatest!!!
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The best part was at each stage it was a one stop shop for providing documentation and getting my questions answered which reduced the stress of home buying.
Everything was great until the day before closing. The clear to close was not given in time for whatever reason. So closing was pushed two days. We arrived at the closing office at 10am as we were signing the paperwork we noticed one of the forms had a misspelled name. The title company reached out to Veterans United and they stated all documents had to be resigned. Knowing this you would think we would be prioritized but no. After resigning they uploaded the documents to you guys and it took entirely too long. I reached out and was told the title company sent the paperwork to the wrong bank, which I do not believe. Then I had no choice but to leave for other obligations I had. I left without my keys or anything to the house. For whatever reason feet were being dragged on the paperwork. I received the paperwork and keys by the end of the day.
The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!
Every person I had contact with was very nice a professional. They explained every question I had very quickly. They made the experience very good. I would recommend them anytime.
Great to work with! Super smooth and closed on time!
