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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,642

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 383,642 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

I have used Veterans United on 4 houses. They are amazing to work with. John Parker is absolutely the best. I hope to never move again but if I do it will be John amd VU.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Everyone was absolutely awesome and answered every question we had. Made our first time home buying a breeze.

headshot image of Ryan Anderson

Loan Officer: Ryan Anderson

NMLS# 1393748

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Hands down amazing! I love you guys with all my heart and from my family you are appreciated and forever in our hearts! Thank you for making this experience pain free!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend

Highly recommend Veterans United you guy's made my home buying process almost flawless!

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend

My team did an amazing job with everything and kept me updated on everything that was needed, I would recommend them to anyone who is looking for a great team .

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Veterans United is the best in the business. Originally, I was working with another VA mortgage loan company (competitor). With this competitor, my wife and I were trying to purchase a home for 3 months and it was just one issue or another with this company. This competitor company was very unprofessional, could not answer basic questions, didn’t return calls or emails promptly, and overall, was very terrible. My wife and I got so frustrated; we just switched mortgage companies to Veterans United. This was one of the best decisions we ever made. Veterans United was able to get everything done so fast, in less than two weeks we were able to close on our new house. I will never again put my faith or trust in any other mortgage company other than Veterans United.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

The team was great they were there when I needed them from their expertise I would recommend veterans united anytime. Thank you!!

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

Working with my Veterans United team was an amazing experience! I would not trade my team for the world! I would recommend Mike, Jess, and Justin to anyone! I am so pleased and truly believe that this process was divinely guided!

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend

You need a question that asks about Noelle, our loan coordinator. She is fantastic at her job and very efficient! She answered questions and explained things and was incredible to work with! She really helped make the process go so smoothly and we can’t thank her enough! We are so grateful!!

headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

3 out of 5 Stars

I thought it was fine starting out and going through until we hit the end. There were more fees that what I've seen as standard and the VA fee at our closing was large even though it is supposed to be separate from the VA according to advertising.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Only thing I can say what wonderful dream team ❤️

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

It was a stressful as a first time home buyer. But the professionalism, knowledge base and carding staff helped us get through the process. I appreciate everything the VU team did for me as a U.S. Army veteran of 21 years. Thank you!

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

4 out of 5 Stars
Would Recommend

The decision to go with Veterans United was the best. Great people that made the process and the journey easy. Representatives were very helpful and knowledgeable. Highly recommended and appreciated.

headshot image of Douglas Brady

Loan Officer: Douglas Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

I've paid up to 1500 ia month in home rentals and what a waste! Hannah said " let's just give it a try it's the only way to know " She was right and here I am in a dream home. I'm happy and admit the only hang up on vu end was a hang up on linking to Navy Federal. That institution is old and Security Headstrong so the fact that transactions needed to be done manually to complete my closing should have been recognized sooner. If the only accepting to that is Navy Federal believe me make that concession. It is rare that one of their members go anywhere else for loans. In my case it didn't matter who holds my mortgage and VU advertising was everywhere peeking g my curiosity. So kudos to you too. Tango Yankee. Be blessed as am I.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

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5 out of 5 Stars
Would Recommend

I didn't know what to expect working with Veterans United. I was pleasantly surprised and the entire process was the best home buying experience I've had yet.

headshot image of Caleb Beebe

Loan Officer: Caleb Beebe

NMLS# 2070328

5 out of 5 Stars
Would Recommend

I liked the app to stay on top of what was going on and the ability to reach out to any member of the team

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend

Everyone was amazing, Stephanie and Nickie stood out as being exemplary at their jobs.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

Gwen and her team made this process, very smooth for me and made me feel confident throughout the entire process

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

4 out of 5 Stars
Would Recommend

Torie was great as well. The underwriter I have an issue with and your credit folks. They could not pull my wife's Transunion credit, credit freeze that was lifted, but provided NO alternative plan to deal with the issue. I could not communicate with them either. I guess they must be top secret folks. The underwriting process was drawn out. I put down $100,000 and I'm sure the underwriter knew exactly what was required but instead of, upfront telling me what to provide, they drew it out for about 2 weeks. Recommend you provide a list of required documents at the beginning instead of every 3 days requiring something....

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Thank you all for the amazing work! You were courteous and prompt with everything making this transaction go smoothly. Definitely recommend working with this team.Chad, Dustin, Ryan, Kelly, Sarah and Cory Thank you from the bottom of our hearts!Craig Wellener and Cristina Hawkins

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Would Recommend

From start to finish, I received courteous, professional, and friendly service. Information was provided quickly and responses to any questions were responded to promptly. My satisfaction was the top priority and I never felt dismissed or under valued at any time. My entire team went above and beyond to ensure everything was handled with attention and care. The team met and exceeded expectations.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

More Reviews

See all 383,642 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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