We've purchased multiple properties in the past and financed through commercial lenders only. After working with Veterans United, I will have to say Veterans United offered best service and only time I felt like someone really cared and getting more than a home loan.
Thank you for excellent service!
Veterans United did an outstanding job working with me every step of the way through my home purchase. I highly recommend them! 😊
I want to extend a special thank you to everyone at VU. Nick, Sean and specially Rebecca she was awesome.
Celina and her team were wonderful and most of all patient! Their knowledge, professionalism and financial guidance made our experience extremely pleasant. Home buying or selling can be very stressful and they made it easy. Thank you!
Nathan and his team are awesome and make home buying or refinancing so easy!
Wonderful experience with caring people who always provided great service and who made refinancing our home a very simple process! Veterans United is the best! Thank you for all you did for us!
Great experience with our VA refinance.
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Jamie and her crew were very easy to work with. They always returned my phone calls in a timely manner.
Highly recommended. Veterans United streamlines the process with DocuSign and very quick turnaround. Prompt, professional, courteous and above all straightforward.
Philip and Charlie are the dynamic duo. As a first time buyer the task seemed so daunting. However they made it a smooth and rather enjoyable process. Both gentlemen were a pleasure to have in my corner. 11 out of 10!
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Every did an amazing job making the home buying experience smooth and easy.
Experiance with Veternas United was flawless. The client protal was eay to use to upload and view documents and keep me in schedule. Everything is explaing and plus using the videos tutorials to answer question on the loan process. Great team of experts to help every step of the way. Great communication on call and text was a plus, and always answered my questions. Thank you!!
Mason, Cassie and the team at Veterans United had my back the whole time. I couldn’t be happier, and every veteran out there looking for a home, give these guys a call!!
First time buying a home, and by the grace of God, it certainly won’t be the last. I just want to share my experience working with Veterans United, the whole process from application date to closing took a month and 3 weeks, it went by pretty fast! It has been a great outstanding experience so far! I can’t thank my Loan Officer and his team enough, if you’re looking for the very best team that will provide you with a first class customer service experience, highly experienced, motivated, dedicated that has a great sense of humor, look no further, please allow me to introduce you to my Loan Officer and his Phenomenal Team, with a standing ovation, a round of applause, and with a grateful heart, I present unto you:Brian Bradley,
Mary Papa,
Lee Ann Jestis, and
Parker McDougal.Thank you so much, you have been of great help in every aspect, no doubt you’re the best! Fantastic Team! Number one in the world!!!They ensured I provided every required documents with detailed instructions on what was needed and provided tremendous help throughout the whole process.Thank you once again for your service to our Veterans across the States, thank you for everything you do, thank you for putting a smile on our faces, we really do appreciate it.May God bless you, bless your home and uphold you to the very end. Thank you so much.
I was very surprised with the experience I had. I reached out to veteran groups on Facebook to find a good lender and VU came with pretty high marks. Unfortunately I did not have that experience. I made sure to follow up with those groups and advised them of my piss poor experience I had. I would advise the next person not to fall for the sales pitch at first and if you do go with them. The first mistake they make or question they don't answer, leave!
Response from Veterans United
Calvin thank you for sharing your feedback and for letting us know about your experience. One of our Client Advocate team members has begun to research your comments, and will be working hard to learn as much as possible about what caused miscommunication along your home buying journey. While we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
I highly recommend Britney McMurry and her team. They made the whole experience easy Peezy.
