I would give them a higher than 10 out of 10 if it was available.
Thank you all!! I didn’t think this was possible, but the team I had made my dream come true!!
The process to refinance our VA loan (through another financial institution) was so easy. Everything was done digitally with just a few phone calls mixed in. We would also receive emails and texts whenever something needed handled so nothing would get missed or delay anything. The whole process ended up being so much simpler than we had anticipated. We wish we would have just used Veterans United from the start!
Brad and his team were extremely professional and always upfront and honest. I have heard many horror stories over the years about various home buying experiences, however my loan and interactions with veterans united has been the simplest process. I’ve had car loans that were more stressful than this. I would absolutely recommend veterans United and especially Brad Strubel and his team.
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I've attempted to refi before through other companies in the past and I am so happy I didn't. Veterans United made the process so easy and painless. Their staff is knowledgeable, friendly, and attentive. The site is well laid out with a ton of resources to learn from. Zero complaints.
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Everything went as planned and communication was excellent.
Thank you Veterans United for providing a support team that guided me through the process and truly made home buying easy. The frequent calls and emails from the team ensured that my home buying experience was enjoyable and successful.
My wife and I wanted to choose a mortgage company that could work with us with a home refinance with a cash out payment that we thought could get us to close within about two weeks. We choose Veterans United because of the prior experience we had working with Erich Arvidson. Erich and his assistant Alyssa went to work for us and in about two weeks we were very close to closing. The only part of the process that slowed us up was the title company. If you want a great team to work with you on a home refinance and a cash out payment please ask for Erich Arvidson and his assistant Alyssa Kroner.
Jerry Simons and his team always make the process effective and easy with superior communication each and every time. We have never had any negative experience with Veterans United!! Highly recommended
