We recently closed on our new home with the assistance of Veteran Homebuyers. We highly recommend using their services for expert knowledge and their many additional services. We were guided step by step the entire way and also received emails on the many tasks sometimes overlooked when moving. Setting up utilities, forwarding mail, changing DMV information, getting home owners insurance were just some of the many reminders we received. Not one thing was overlooked, we were guided through everything. They were amazing.
The entire process was less complicated than I thought it would be and Mitch and Desi were great to work with.
Other than a last minute glitch with paperwork, which caused a cancellation in our initial closing date, the process was simple and easy. Phil kept us up-to-date on the progress of our refinance and we're glad we used Veteran's United!
Everyone was awesome to work with and they went the extra mile.
Sydney both in 2015, and now has gone above and beyond in helping my wife and I work through and finalize the process of first buying our current home. And now in the refinancing of our home. I highly recommend her and her team to any veteran who is looking to buy using the VA loan program.
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The whole team assigned to my loan was outstanding. Easiest home buying process I've ever been through
VU has been good to us. The VU team works hard for the veterans.
Easy process. Knowledgeable, polite agents who kept the entire process stress free.
Every member of the team made being a first time home buyer one of the easiest things I've ever done
Plan on a lengthy process with today's low rates and COVID delays.
Response from Veterans United
Carlos, yes this is very sound advice. Our normal turnaround to close is 45 days, but the delays with covid have made this a bit more lengthy. We try to set proper expectations, especially with closings. Third-party delays may happen though and we share that stress. We want to thank you for your service and for choosing Veterans United.
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Overall Veterans United was pretty good. Tori, the assistant I was assigned to was not very professional or knowledgeable so she had to pass me off to James for questions.
Response from Veterans United
Robin, thank you for your honest feedback and we are pleased to hear that our service went well. Our loan teams are set up to answer as many questions as possible, but most questions will need to be sent to the licensed loan officer. Legally some questions can only be answered by the loan officer. We apologize for any confusion there may have been. We want to invite you to share more if you choose to. Our client advocate team will be available to you. Thank you again for your service.
Very Good !
Please copy and post my comments above! You do a great job ! I would recommend Veterans United and Bill Musick to anyone looking for a mortgage loan or refinance!
Highly recommend VU to any home buyer that wants a great financing product, expert professionals, a great end-user interface! I chose VU over many other lenders because their process works and just makes sense.
