The loan specialist was polite and flexible. The app for submitting documents was easy to use and the interest rate was the best of all the companies we looked. Got the home we wanted instead of settling for second best.
Overall we had a great experience, we did have a few communication issues but most of that was do to our situation. Our loan team did their best with getting us all the information we needed as fast as they could.
Pre-qualifying makes the road a lot smoother and your dream an actual reality.
Veterans United came through for my first home purchase in over 20 years. The process was seamless and their electronic systems and file exchanges worked flawlessly. My Loan Specialist Kevin Gorsage really stood out in terms of kind professionalism and having our best interest in mind while getting the Home Loan we needed.
Great team , just call them they will be there for you ! Stressful process ! Our VA team got us though.
Efficient and smooth process. Andy is great.
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Thank you!
Very knowledgeable. Great customer service. Patient with customers when process is not understood. They take the time to explain and re-explain if needed. Would recommend to every one!
We were financing a non-traditional 10 acre property with multiple dwellings. After receiving multiple “no’s” from local lenders and supposed VA specialists. VU came through!We had recently refinanced with cash-out through VU, but the listing real estate agent wanted us to use a local bank. After pre-approval, the local bank claimed the property didn’t qualify and stayed I was unable to carry multiple VA guaranteed loans during the transition between homes.If you ever receive a no answer from a lender, I recommend contacting VU. In my experience, VU has an understanding of our veteran loan benefits surpassing that of any other lender I’ve consulted.
Very easy to use. Help with each step of the way. Buying a home is usually very stressful. Veterans United made it so easy and painless.
Initially I had a Great Experience working with Ashton and Lindsay. They were very responsive to my concerns and questions, and they kept me informed and updated. However, as we got closer to closing, the numbers kept changing, and when I got a 400+ credit the amount I had to pay went up, and some of the items were put into the wrong column. I am still not sure of the numbers, but I just tired of the constant changing numbers.
