Kollin and his team really do care about veterans and they love their jobs! They were there every step of the way and accessible anytime. I would reccommend Veterans United to any vet looking to fully utilize their benefits.
It was difficult for us in our 70's to do everything online, but with Samantha and Jennifer's guidance we managed. Doing a loan long distance was hard but worth it in the long run.
First time that I was able to get what I wanted. In getting a place to live and enjoy my VA home loan benefits.
Alison Pharr was a very big help and patient with all the delays thank you all for your help.
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Service by everyone involved was a “ 10 “
VU is a wonderful company that I’d recommend and have strongly recommended to all of my veteran friends. They make buying a home with your VA benefits seem effortless!!!
Jaclyn Flanagan was a great help to me. Very knowledgeable and patient with my questions.
Very happy with speed of process, overall - to secure our new, much lower, interest rate. Everyone, especially Jeremy Truitt, our Loan Representative, was helpful, transparent and professional. We were refinancing with a VA IRRRL. Jeremy quickly responded to any questions or issues we had, and never left us wondering where we were in the process. Also, he clearly communicated what we needed to provide in regard to pertinent information in order to move our loan forward in a timely manner. The only thing that was a minor point was that there was a document we needed to review before our close, which caused our signing date to be pushed forward a few days. If it had come to it, they were going to extend our locked in rate so we could sign at the rate we had locked in. As you can see, they were willing to work with us, and made our refinancing with Veterans United a positive and worth while process. Our payments are considerably lower and I am happy with the outcome of our IRRRL refinancing.
My husband and I have bought many homes over our lifetime, but there is not a company that compares to Veterans United.On every level, and from the first day to the last, Veterans United is by far, the finest organization.We feel fortunate to have been able to work with them!
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