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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

423,365

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 423,365 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans United is GREAT! Being a first time home buyer, the process and ease of doing everything online made it convenient with my work schedule. Thank you Veterans United!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Veterans United, made it easy for me to refinance my home.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

This was too easy. No stress and hassle free. Quick and easy!

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Veterans United made the home-buying process as easy and stress free. They explained the entire process and were prompt in answering any questions that I had.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

0.5 out of 5 Stars

I have called to complain many, many times about my loan officer's unprofessional mistakes which cost me time, and most importantly, made me have to take drastic actions within a few days of closing. Nothing come of my complaints as I am sure nothing will come of this survey.

Response from Veterans United

Thank you for your comments and for taking our call today. Our Client Advocate team remains available to assist you if needed.

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

4 out of 5 Stars
Would Recommend
headshot image of Jeannette Klein

Loan Officer: Jeannette Klein

NMLS# 492912

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

The entire experience was wonderful. It began with my call with Kody Flagg. He was helpful and very professional explaining what was needed and when it was needed in order for us to get prequalified within our short time frame.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

4 out of 5 Stars
Would Recommend

Quick and helpful, only people who would give me a chance.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend
headshot image of Eric Raw

Loan Officer: Eric Raw

NMLS# 1530285

5 out of 5 Stars
Would Recommend
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

I just want to say thanks to the whole team for everything and really a special thanks to sueaan she is the greatest she worked so hard to get this property to finally get to closing

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

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5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

The team made the whole process so move so smoothly. Whenever we would get stressed about something, all we had to do was reach out to one of the team members and they would put our mind at ease. They were a blessing for me and my wife.

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

The entire process through the WEB interface to the Loan Officer was quick and accurate.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

Veterans United worked very hard to get us in to the house that we had chosen.We greatly appreciate all of their hard work and are extremely happy with our new home thank you everyone.We also Enjoyed the personalized glasses to celebrate our new home.We were living in tent while we were looking for a home . And veterans United worked very quickly to get us out of the tent And into our new home before Christmas we thank everyone so very much for all of their hard work.

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

3.5 out of 5 Stars
Would Recommend

I didn’t rate a 10 because of the issue with the notary and me taking off work and being stood up.

headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

More Reviews

See all 423,365 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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