Shane is the MAN! Working with him and his high speed low drag team made me feel confident in acquiring my home! I practically did nothing and they took care of all the heavy lifting, they made my home buying experience a cake walk. I highly recommend Shane and his team to any veteran that's looking to buy a home!
I would definitely recommend them for you to get your loan through.
Veterans United has helped me refinance my home twice and each time they have managed to make the process easier. They are incredibly customer service oriented and made everything above board with simple and clear explanations without making me feel dumb. Thanks to you VA United for serving the community of veterans!
I would use veterans United again with continued positive experiences.
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This is my second time purchasing a home, but the experience was much smoother with the Veterans Unite Team. Each department made sure I had everything I needed prior to closing. I strongly recommend them to any veteran searching for a VA Home Loan Lender.
Be aware of your Realtor. If you notice something that doesn't feel right, RUN! Report that to your Loan Officer ASAP!
Painless and peofessional
It seems as if this company was so eager to push the loan through that what had been discussed initially was completely ignored. Do not tell people what you can do for them and then blow it off!
Response from Veterans United
Thank you for sharing this with us Dewey and feeling blown off is never the experience we would have wanted for you. It is our goal to provide expert and reliable communication and we would like to learn more about your journey with us. One of our Client Advocate team is available to you. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. Client Advocates are in office from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours will be answered on the next business day.
Underwriter was terrible at communication and waited until the last second to get whatever she needed
