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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,487

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,487 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

I am definitely a customer for life.

headshot image of Jason Gibson

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

If you need anything Papers from the veterans administration it’s a pain in the butt to get them on time

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
Would Recommend
headshot image of Joseph Ferling

Loan Officer: Joseph Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend

Our Veterans loan experience was extraordinarily positive!Our purchase involved several unusual and challenging aspects, yet Carl Thomas and his team at Veterans United Home Loans valiantly accomplished quelling our fears and expertly guided us through every step.Much respect and appreciation,
Thank you very much,
Douglas

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Highly recommend VU! Thank you!

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
Would Recommend
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Did an outstanding job with helping you to understand the process as you go through buying a home

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Veterans United treated my wife and I very well throughout the process of buying our home. Thank you!

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend

This is a great team & I’m so Thankful for the team.. For me iris an Honor.. God Bless to all..

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Stay cam and they will be with you 100%

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of Meghan Kopka

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend

No surprises, everything happened like it should. I was a little nervous about doing a home refinance without having a conventional bank to walk into, but the way they accept paperwork is exceptionally easy.
Big thank you to Morgan Crane who was always there help with the required documentation.
Would definitely recommend.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

This is the third home that my wife and I have purchased using the VA Home Loan but the first time that we've used Veterans United. I can say, without a doubt, that the process and support from Ryan (Loan Specialist), his team, and Veterans United has been prodigiously better than our other two lending experiences.In late 2019, my wife and I heard that the VA was removing the home loan upper limit starting January 1st, 2020. This was great because we were looking to purchase a house that was priced over the upper limit. I reached out to my previous lender, USAA, to start the home loan process. Unfortunately, USAA had zero knowledge of the upcoming changes. They could not assure me that the new rule would apply to their loan, even though it had already been approved by the federal government under the "Blue Water Act".Disappointed with the response from USAA, I reached out to Veterans United and found an opposite level of knowledge and support. Ryan knew of the upcoming changes and assured me that the loan wouldn't have an upper cap. We then started the loan approval process using Veterans United's web and mobile platform. The online system was easy to use and made everything quick and seamless.Ryan and Jared (Loan Coordinator) were quick to answer any of our questions and they were always clear about what was needed to support the loan approval review. I'm pretty sure that my wife and I were one of the first people to use this uncapped loan since we closed in early February 2020. All parties involved in the home buying process, including the sellers, were impressed with how fast and smooth it was for my wife and I to obtain the home loan.I have nothing but positive things to say about Ryan, his team, and Veterans Untied. They will always have my recommendation to anyone looking to use the VA Home Loan. Buying a home can be very stressful so it was a big relief to not have the home loan portion add any additional stress.

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

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5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

4 out of 5 Stars
Would Recommend
headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Tiffany was also very helpful always there when I needed her.

headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

More Reviews

See all 430,487 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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