I am indeed happy with the end result. HOWEVER, I feel the process could have been smoother. I was asked to provide them with items that I had previously submitted..., items that was in their portal. My closing date had to be pushed back a day due to small issues that could have been avoided.
Response from Veterans United
Stephanie, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval. Thank you again for your service.
Always ask for Zack.
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Daniel and if team made us feel good about the process . Great bunch of pros . Never thought it could be this Smooth.
Great job performed by all! Many different employees helped me throughout the entire process! It was a pleasure working with them all! Big shout out to Kathleen Wangle!! ???????????????????? Reed too! ????
With previous lenders it were a nightmare. VUHL gave me an opportunity to have a piece of mind. They made me feel confidence that I've made the right choice, at no time I was in the dark about my loan, thanks Veteran United!
We used a VA loan before and I don't remember there being so many additional questions to get the underwriting completed. However I know circumstances with Covid probably affected the process in ways we weren't privy to.
I would recommend them to any veteran
Awesome
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Working with Veterans United has been such an amazing experience. The team of experts were exceptional
Everyone was very friendly, professional, and informative. They also answered questions promptly and with clarity.
I was very apprehensive a the process. My veteran United team were always profession, supportive, helpful and competent.
Best experience ever!
