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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,353 reviews
916 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,353 unfiltered reviews

Starting on Page 7832 of 15,512. Return to Page 1

0.5 out of 5 Stars

Last minute commotion.
We started the loan in October and still had a lot of issues and restless nights for my veteran husband and me.

Response from Veterans United

Linh, thank you for taking the time to allow our team to have some insight into your recent loan experience. Our client advocate team is available to you if you wish to share more details. We understand the stress that can occur during the final steps in the loan process and want to share that frustration with you. Setting proper expectations and communication is a vital key. We thank you again for your service and for choosing Veterans United.

5 out of 5 Stars

Staci is super bubbily and nice, and Veterans United as a whole made my first time home buying as painless as possible. Will definetely recommend to all my vet friends.

headshot image of Staci Conley

Loan Officer: Staci Conley

NMLS# 1926930

5 out of 5 Stars
headshot image of Mike Harrison

Loan Officer: Mike Harrison

NMLS# 1406917

5 out of 5 Stars
headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars

I’m so happy with the overall process ! Would recommend to all I know in the market for a home!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

10 stars all around! Veterans united, jerry,courtney and earl made everything so simple for us! Thanks guys!

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars

I couldn't have done it without them.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

Glad I used Veteran's United. Thanks to all who helped me.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

2 out of 5 Stars

We bought our house in 2019 and our closing was messed up and it set us back about 6 hours from the expected move in date. Fast forward to 2020 and we refinanced and again they messed up the closing and it had to be postponed a few days. If you get Bill Abney as a loan officer ask for a different one.

Response from Veterans United

Mathew, We are curious as to what has caused such delays. Gathering information on loans and refinances like yours will assist our teams in preventing the same scenarios. Our client advocate team is available to you at any time to discuss. Thank you for choosing Veterans United.

5 out of 5 Stars

I would be glad to recommend Veterans United to all veterans.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

A great company, they made getting a loan as easy as it could be.

headshot image of Lindsey Whitt

Loan Officer: Lindsey Whitt

NMLS# 1944686

5 out of 5 Stars

I'm very happy with my refinance process and outcome. My agent, Jeff Magsamen was really great. He was readily available to answer my questions and helped me through the process despite my personal tech capabilities. He seemed personally committed to make my process go efficiently and as quickly as possible. I'm very glad I found Veterans United to refinance my mortgage!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

I am still in awe at how smoothly the whole process was, and I know it was due to the professionalism of my real estate agent as well as Veterans United. I couldn't be more pleased!

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars

Great process

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

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5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
headshot image of Felecia Z. Solomon

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

4.5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

My experience with VU and Cooper Allen and his team has been fantastic. This was my first home buying experience and everyone was quick and helpful to answer any questions that I had. They made this experience as stress-free and hassle-free as possible. Top notch service! Thank you all.

headshot image of Cooper Allen

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars

I would use them everytime

headshot image of Nicole Heislen

Loan Officer: Nicole Heislen

NMLS# 1469125

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