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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

386,197

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 386,197 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Another great experience with Veterans United. This was my 2nd mortgage with the same team and could not be happier. Thank you!Send me some goodies so I can be a walking advertisement!

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

I got a decent rate and I had a team that helped me through this experience!

headshot image of Samuel Schroeder

Loan Officer: Samuel Schroeder

NMLS# 2172178

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
headshot image of Samantha Walker

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend

Overall I had a great experience with the whole team. Thanks

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend

10/10

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend

I will recommend VU to each and every vet I know.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Veterans United did a really good job! They had the information to ease my mind. Thanks yall

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

5 out of 5 Stars
Would Recommend

back in march of 2023, i got on the veterans united website to only look for information about buying a home, i didnt think i would qualify for a home, now in august i am sitting in my new home, thank you to marlon, alexis, james, justin what an outstanding team they are, they helped me to my dream

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

4 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Too many call from ADT too soon in the process

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

I worked with Jodi, Holly, Levi, and, Kodi. I could not imagine a better team of people to work with in the home buying process. Every question I had, they were knowledgeable, professional, and compassionate. The seller did not make this process easy or enjoyable. In fact, he made it downright miserable. The ONLY bright spot was the team at Veterans United. I will definitely return if I need to refinance or purchase another home. I have already told my other veteran friends and family and provided contact information to them. This team is undeniably an asset to your organization. I cannot say enough about how incredible they were to work with throughout this incredibly protracted process.

headshot image of Holly Ragan

Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend

This was our second home loan with Veterans United, this time buying CONUS while PCSing from overseas and the process was even smoother than last time, closing in less than three weeks, earlier than expected thanks to Charles and his team! We appreciate the confidence and experience that Veterans United brings to our home buying experience. We couldn't be happier with our choice and have before and will continue to recommend Veterans United to other homebuyers we know.

headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
Would Recommend

VU is incredible. They made the entire home-buying experience painless and super-fast. Cannot recommend Veterans United enough!

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4.5 out of 5 Stars
Would Recommend

Everything went really smoothly but just for future reference make sure the buyer know to bring an official check for closing or something like that. We had to wire money and it costed us an extra $50 and didn’t complete the sell until the next day. Not a big deal just something to be aware of. Everyone did great and the whole process was smooth and quick. I think some personal things happened with the team so I am not faulting them. Thank you everyone.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

I am very pleased with Joseph and his team. My family and I were able to get our dream home and we could not be grateful for all of their hard work. Between my amazing realtor Amanda and Joseph they were even able to lower my interest rate. I highly recommend them.

headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

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5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

4.5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Very happy with our team.
Seamless process from start to finish.
We had great communications with team throughout.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

1 out of 5 Stars

It was a really rocky experience I don’t wish on anyone
My house was listed for foreclosure by mistake and that was when everything went south, I understand the bank is working for the information they get but while I was trying to clear this out I couldn’t get in contact with my loan officer for days just for him to call back days later saying he was on vacation, I don’t have a problem with that but at least I would have hoped for better communication or passing on my application to someone else
All around was a stressful experience that’s the least I would say
I provided everything to show this house was not foreclosed but I felt like I wasn’t even getting paid any attention

Response from Veterans United

Jaylen,

I appreciate you spending a moment talking with me. If there's anything more we can help with from here, I'm only a call or email away.

Always in your corner,
Dave, Client Advocate

5 out of 5 Stars
Would Recommend

I wanted to take a moment to express my deepest gratitude and heartfelt thanks to every one of you for your exceptional support throughout the process of buying my home.Your team's dedication, professionalism, and expertise made this journey smooth and stress-free. From the very beginning, you demonstrated a genuine commitment to assisting veterans like myself in achieving the dream of homeownership, and I am truly grateful for that.Your unwavering support, prompt responses to my queries, and willingness to go above and beyond to ensure all the necessary paperwork and details were taken care of did not go unnoticed. Your commitment to helping veterans (and their spouses) secure a place to call home is truly admirable.I also want to acknowledge the patience and kindness shown by everyone on the team. As a homebuyer, I had my share of questions and uncertainties, but you were always there to guide me through each step of the process, making it feel less overwhelming.Thanks to your hard work and dedication, I am now the proud owner of a home that I can build new memories and cherish for years to come. This wouldn't have been possible without your invaluable assistance, and for that, I am truly grateful. Thank you for guiding us through the process!

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend

Review question # 2 please my ending comment.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

More Reviews

See all 386,197 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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