Veterans United is the BEST choice for your home buying needs. In the process of looking for lenders, I probably was talking to 5 different institutions but VU was the only one who took the time to help get my family through the process. They helped raise our credit score and even took the extra steps to request documentations that I could not get due to COVID-19.My team consisted of:Kristen Riney, who dealt with my constant worrying and calling. She reassured me with every credit worry that came and took the extra mile to keep me updated on everything that she was working on. Our credit was shy of where it needed to be, but she did everything she could, and in the end got us to where we needed to be.Aaron Laxson, When Mitch was otherwise occupied, Aaron was our to go to guy. He as well as the rest of the team took our worries and turned it into hope and eventually a home. Aaron was knowledgeable, understanding of our confusion being first time home buyers, and answered our question without making us feel like idiots.Mitch Casteel, Can't say enough positive for this man and his team. Mitch was our lifeline when it came to correspondence and the general home buying process. Thoughtful, respectful, prompt, understanding, knowledgeable, patient. I could go on and on.Jessica Edwards, who is a GODSEND to every lost and confused first time home buyer. Jessica was there for every concern, and every hiccup. She found a solution for everything that came up and kept us updated on everything. Jessica took the extra mile and helped us get documentation that we otherwise would not have been able to get due to COVID-19. She would respond to calls within minutes, and sometimes even seconds of leaving her a voicemail.I'm sure there were more AMAZING individuals in the background making our dream home a reality, but these were the people that I personally had corresponded with. Thank you to everyone else that I did not get the chance to speak to. Thank you Mitch and his team. Thank you Veterans United for giving my children a home they could grow up in.
I have been a Veterans United customer now for over 10 years. I just re-financed for a third time with you guys. The entire process was painless from start to finish. Veterans United is the only company that I will use. They have always been very professional, friendly, patient with thoroughly answering all of our questions and or concerns. I recommend you guys to everyone and will continue to do so.
Very smooth and will be using again in the future on the next house.
The whole process from my first call to veterans United til close was so easy and quick. Every member of the team worked so hard and fast to make our home buying experience smooth. Thank you to the entire team.
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I would like to thank Corey, Ashley, and Ben for making my first time home buying experience as painless as possible. They were always quick to answer any questions I had, and I appreciated the periodic calls and emails to help keep everything on track. I would also advise other home buyers that staying on top of their to-do list helps everything to flow very easily.
We are on our third loan through Veterans United and every experience has been easy, painless and they truly work for you and what's best for you and your family. I would not go to any other loan specialist.
VU has been the best, smoothest and well thought out lender! Working weird shifts I had someone available at any time of day to answer any question I had. Never could have pictured buying a home would be this easy! Again, big shout out to DeAnne!! You were AMAZING!! Thank you all so much for making this a blissful exciting experience rather than it being stressful!
Veterans United truly cares about their customers/clients. The speed of communication, no matter if it is weekend or late at night, was impressive. This was our first time buying a home, and we couldn't have asked for a better team to partner with on this journey. This is one of those key times where we can look back and appreciate the service provided for Veterans and their families, so thank you for everything! We are moving into our dream home now because of Veterans United!
We loved working with Veterans United! Our loan team, Angelica and Josh, were an absolute dream to work with! We had a baby shortly before closing and expected the home buying process to get more complicated, but Angelica and Josh really looked out for us and kept everything as simple and easy for us as possible! They even went above and beyond and sent a gift for our newborn when they found out we had her. Thank you!
Awesome experience, closed exactly when I wanted to. The closing attorney said the people at Veteran’s United did a great job and was done early.
Veterans United made a process that I have always been apprehensive of an easy, painless, and ultimately rewarding experience.My Loan Specialist, Rob Hegstrom, was an absolute rockstar from start to finish. As a first time homebuyer I had plenty of questions. Rob took the time to explain the entire process to me and continued to keep me informed of any progress throughout the loan lifecycle.Veterans United also provided me with a realtor referral, Jason Todd. Jason Todd and his team were fantastic. I enjoyed working with them so much, I am referring my parents over to him to find their new home.In addition to all of the above, Veterans United provided a loan concierge of sorts that would frequently check in on me to make sure everything was moving along smoothly. They even provided me with links to all my utilities and services at the new house that I could choose from.Awesome experience.
My SECOND loan this decade with Veterans United. I came back for the service and ease of closing!
