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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,671 reviews
806 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,671 unfiltered reviews

Starting on Page 8142 of 15,523. Return to Page 1

4.5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

4 out of 5 Stars

I appreciate you keeping me informed along the way, but it was a very long frustrating wait to get closed. It was have been better to communicate with realtor what documentation was needed for the escrow sooner. Also, changing your mind from requiring repairs to done to allowing escrow due to COVID-19 delays, likely contributed to more delays. But I’m glad everything worked out in the end. Thank you allowing me to be a homeowner!

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

4.5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

I appreciate the patience EACH of the personnel at Veterans United afforded my wife and me during this process. The overall experience was as pleasant as it could be and I have ZERO complaint.

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars

Veterans United made an exceptional moving, saling and buying option.Only negative experience was the moving company (Allied / Coleman), which constantly told me they started with military only moves. The movers and unpackers were awesome and did their job perfectly. The office staff were rude and kept changing the pickup time from morning to afternoon which made it difficult to schedule around for closing on old home. They gave me an estimate which included packing my home but told me I would save a certain amount if I did it myself so I did. I have not heard from them since my unpacking about a money back return. When I called them I was told they would call me back the next day but still waiting.

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
headshot image of David Munns

Loan Officer: David Munns

NMLS# 859838

5 out of 5 Stars

Overall, me experience wit Veterans United was very good. The staff and relator team were very attentive and supportive through the process, which were very much appreciated by wife and me. I would recommend Veterans United to those that are seeking a good Team to work with.

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars

GO WITH VERTANS UNITED!!!
We have bought and sold 7 houses and this home loan experience has been the best yet.

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

4 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

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5 out of 5 Stars

I would use Veterans United again!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

3.5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

4.5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars

While yes you have to pay an origination fee, which another companies claim to exempt, Veterans United was quick and the people did everything possible to ensure I got my loan.

headshot image of Eric Soete

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
headshot image of Mike Harrison

Loan Officer: Mike Harrison

NMLS# 1406917

5 out of 5 Stars

The home buying process was easier than I thought it would be. Each member of the team was available and responsive to all of my questions.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

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5 out of 5 Stars

My team, Blake Cruthfield and Meredith Alley did an extraordinary job. Everything went smoothly, they kept me informed throughout the entire process. There were no surprises. Talking to both of them was like talking to trusted friend. I have never been through a loan process that ran so seamlessly. As a veteran I felt that they really cared about me, and respected by sacrifice.

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

Great communication. Easily accessible. Kelly Foote is clearly an expert in her field. This was the best experience I’ve ever had in buying a home. I highly recommend Veteran’s United.

headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

3.5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

Trevor guided me through the process and we were allowed to close ahead of time

headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

Phil and Jenifer were great in providing a smooth, easy, and organized refinance process. The online portal makes it all simple. I know what they need from me and I always know where we are in the process. I have closed on many properties over the years and this was hands down the easiest. Thanks

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

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