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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,971 reviews
788 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
Army
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Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,971 unfiltered reviews

Starting on Page 8181 of 15,433. Return to Page 1

4.5 out of 5 Stars

Communication could have been better with Matt’s team but he was great to get me answers when I needed them.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Photo submission from Bernard H.

I had a great experience with Veterans United Home Loans and would recommend anyone to give them a try.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Only a small snag was around closing cost, there were 3 emails that said final closing costs. So it felt like they were the actual final closing cost, if it wasn't the final it felt like it should have said estimate or non-final closing cost. So future users don't have to go to the bank again to get another cashier check or do another wire transfer and may be possibly incur additional costs. This is the only issue we had in the entire process, otherwise we had stellar support and were kept greatly informed.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

My family's home buying process went outstanding. Everyone we worked with was absolutely fantastic. Would highly recommend to future veteran home buyers!Thank you Veteran United!!!!!

headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

4 out of 5 Stars

Great app! Easy to use and navigate to stay on track!

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

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5 out of 5 Stars
headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

Simply stated, if you’re considering applying for a home loan, do it! Veterans United will help you succeed. Extremely fast, easy to complete and in within minuets you could potentially be buying a home.

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars

I just closed on my house and it went flawlessly thanks to Alex Herbel and his team. Ask for him. He was awesome. The website was very good as well. It kept paperwork organized and fast. Good luck on your new home.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

Veterans United helped walked me through the entire process from the second I inquired about a home loan giveaway up to my closing date. Credit specialist, finance advisors, etc.. they are all great and have your best interest.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

2.5 out of 5 Stars

The underwriter was asking for irrelevant items. And additional items that were included in my escrow in which I explained to my loan officer that I was going to take care of these items before closing are now incurring late charges to my individual accounts due to wait time for delivery of the checks. When confronting loan officer with issues occurring through the process he always tried to push blame on the client. Failed to listen to explained disclosures early in the process.

Response from Veterans United

Ralph, The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into financial hardship. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home! We thank you again for your service and for choosing Veterans United.

5 out of 5 Stars
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

4.5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Thanks to the whole team for making the whole process easy, transparent and fun!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4.5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

4 out of 5 Stars

Be careful with terms. VU is the best to work with I have seen though. Just make sure you haver a good understanding of the terms of what you are doing

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

Highly recommend Veteran’s United. They are very professional, respectful and organized. They are with you every step of the way!

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars

Hello my name is Alpin Grant Marine Corp Veteran . When I decided that I wanted to buy a house I contacted Veterans United from the very first time I contacted them and started my home search I was able to find a house and was able to close in 45 days they have been great

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
headshot image of Jack Burris

Loan Officer: Jack Burris

NMLS# 1933973

5 out of 5 Stars

Krystal and the whole team at Veterans United did a great job. They communicated in a timely manner with relevant information. All of you made this home buying experience as easy as a evening walk in the park. I would definitely recommend your service.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

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