Communication could have been better with Matt’s team but he was great to get me answers when I needed them.
Only a small snag was around closing cost, there were 3 emails that said final closing costs. So it felt like they were the actual final closing cost, if it wasn't the final it felt like it should have said estimate or non-final closing cost. So future users don't have to go to the bank again to get another cashier check or do another wire transfer and may be possibly incur additional costs. This is the only issue we had in the entire process, otherwise we had stellar support and were kept greatly informed.
My family's home buying process went outstanding. Everyone we worked with was absolutely fantastic. Would highly recommend to future veteran home buyers!Thank you Veteran United!!!!!
Great app! Easy to use and navigate to stay on track!
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Simply stated, if you’re considering applying for a home loan, do it! Veterans United will help you succeed. Extremely fast, easy to complete and in within minuets you could potentially be buying a home.
I just closed on my house and it went flawlessly thanks to Alex Herbel and his team. Ask for him. He was awesome. The website was very good as well. It kept paperwork organized and fast. Good luck on your new home.
Veterans United helped walked me through the entire process from the second I inquired about a home loan giveaway up to my closing date. Credit specialist, finance advisors, etc.. they are all great and have your best interest.
The underwriter was asking for irrelevant items. And additional items that were included in my escrow in which I explained to my loan officer that I was going to take care of these items before closing are now incurring late charges to my individual accounts due to wait time for delivery of the checks. When confronting loan officer with issues occurring through the process he always tried to push blame on the client. Failed to listen to explained disclosures early in the process.
Response from Veterans United
Ralph, The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into financial hardship. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home! We thank you again for your service and for choosing Veterans United.
Thanks to the whole team for making the whole process easy, transparent and fun!
Be careful with terms. VU is the best to work with I have seen though. Just make sure you haver a good understanding of the terms of what you are doing
Highly recommend Veteran’s United. They are very professional, respectful and organized. They are with you every step of the way!
Hello my name is Alpin Grant Marine Corp Veteran . When I decided that I wanted to buy a house I contacted Veterans United from the very first time I contacted them and started my home search I was able to find a house and was able to close in 45 days they have been great
Krystal and the whole team at Veterans United did a great job. They communicated in a timely manner with relevant information. All of you made this home buying experience as easy as a evening walk in the park. I would definitely recommend your service.
