Jessica you are amazing thank you so much. Melody thank you for your detailed explanations. Rene thank you for it giving up and fighting with and for me including your help on vacation Rebecca. This was hard fought but working with you guys as my team made it worth it. Thank you guys very much.
Rev. Anthony Brittingham Sr
All is have to say is great job all around things went smooth and stress free.
Overall I was very pleased with the service provided!
This was one of the worst experiences of my life should have been a happy experience but lack of communication made it very stressful. I will never use Veterans United again.
Response from Veterans United
Benjamin,
Reading that this was one of the worst experiences of your life really hit me. That’s not something anyone should feel after buying a home—and I’m so sorry we were part of making such a meaningful milestone feel that way for you.
I can’t undo the stress or frustration you went through, but I do want to understand how things got to this point. Clear communication is a basic expectation, especially in a process as personal and important as this one. It’s disappointing to know we didn’t provide that for you.
If you're open to sharing more, I’d truly appreciate my advocate team to have the chance to listen and learn from your experience. You can reach us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re here Monday through Friday, 9 a.m. to 5 p.m. CST—but feel free to reach out anytime that works for you.
alls want to say is that you guys fond solutions to make a hard warking America and a retired veteran and his family very very happy. we love our new home. thank you all sp very much.
Connor was wonderful to work with. A couple of hiccups along the way but it all went well. We made it through and couldn’t thank everyone enough
Wish I had known about Veterans United before now but will continue to spread the word of how easy you make the process of buying a new home.The website is wonderful! So easy! And completely less stressful than buying a house years ago.
Phenomenal all around. Couldn't ask for a better Team to walk me through my first home buying experience
As someone doing this for the first time I can say that the team responded when needed, answered any questions, and we finished all of this in what feels like record time with little issue overall.
Amazing to work with it was easy process no stress great communication we would 100 % recomend them
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got the job done
Fantastic group! Thank you so much for all your help getting us into our forever home! Fahad & his whole team were amazing at doing everything so quickly!!! You guys are the best!!
Very Impressed and I will always keep your phone #
