Literally find anyone else. FUBAR
Response from Veterans United
Robert, thank you for sharing your valuable feedback. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service.
Awesome sauce
Above and beyond. We've all heard that. Have we experienced it? I hope some of us have. Otherwise Steve Kincheloe and his team will make you see what the saying means. Thanks for all you've done for us on more than one occasion now, VU!
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My experience with Veterans United was easy & smooth. The team was always one click away. When I had a question they didn’t make me wait for days nope their response was at least 24hrs or less. Thank you Veteran United for helping me refinance my home.
I just want to thank Veteran united and the whole team
We cannot thank you enough for expediting the processing of our VA Home loan so that we could meet the closing date that our sellers were requesting. Tim Alvis expertly maneuvered us through the process and kept the momentum going, allowing us to close on a house much sooner than it should have been possible.We also wanted to mention the outstanding work by our Loan Coordinator, Jill Birch. She called us a few times to walk us through some of the underwriting requirements. She was very professional, friendly, and efficient.We were absolutely impressed with Veterans United because of Tim Alvis and Jill Birch. I don't know if we just got really lucky drawing these two as our loan processing team, or if they exemplify the quality and professionalism of your employees as a whole. Either way, we're very happy with our decision to use Veterans United Home Loans and we'll recommend you to all of our friends.
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Thank you to Veterans United for helping us through our home buying process. When we had questions or concerns they were there to help us.
This was my first home loan and refinance home loan. If I knew buying a home was this easy I would have been a home owner a long time ago. I couldn't see myself dealing with another finance company even if they offered a better rate!!!! Outstanding customer service and knowledgeable team!!!!
Casey and his team took great care of me through this intense process! Not only did they answer all my question promptly they also would check in with me to make sure i understood the entire process!
The rest of the team (the underwriters)were also amazing; never had any complications with anyone. They were very quick to put out the to do’s and I tried my hardest to get it accomplished as quickly as possible for them.
