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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,646

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 401,646 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Miranda Phillippe

Loan Officer: Miranda Phillippe

NMLS# 2486151

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

4.5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
Would Recommend

It was a very fulfilling experience. I always had access to everyone. I felt everyone truly wanted to help me. It was also relatively painless. I can’t thank my team enough! Thanks veterans united!

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend
headshot image of Ryan Feller

Loan Officer: Ryan Feller

NMLS# 2364913

5 out of 5 Stars
Would Recommend

Veterans United is by far the best. They go above and beyond my expectation!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

4 out of 5 Stars
Would Recommend

My team for buying a home was outstanding, so much so that I am planning on joining the VU team once i retire from active duty.

headshot image of Greg Pell

Loan Officer: Greg Pell

NMLS# 1985720

4.5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

I wish I could fit in to this comment box how hard this team worked to help me get this house without writing an essay. There was not only consistent communication about our closing costs, but also updates about our loan as a whole, various links to ensure a smooth move in, and they worked around my schedule as an active duty member with a mother who was a full time mother, I would recommend anyone I come across to them. As a first time home buyer this was not only made understandable to me but they were willing to teach me when there was a lack of understanding on my part. Even when I thought this house would not be a possibility for me they jumped through hoops and fought hard to get me to this point, now I’m a proud home owner and I’m able to give my family the life they should have and there will never be a point when I regret saying so, I will be happy and willing to work with this team again or even just this company as a whole and I hope you tell them this, everyone involved deserves a raise and praise

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

I will definitely recommend your company to friends that are looking to purchase a home. Thank you for all your help.

headshot image of Marissa Nichols

Loan Officer: Marissa Nichols

NMLS# 902827

5 out of 5 Stars
Would Recommend
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

1 out of 5 Stars

Response from Veterans United

Austin, it is important for us to incorporate customer feedback whenever possible to improve our service. If you are willing to share more information, please contact a member of our Client Advocate team for continued support. We value your input, and we are disappointed we were unable to meet your expectations.

5 out of 5 Stars
Would Recommend
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend
headshot image of Devin Perkins

Loan Officer: Devin Perkins

NMLS# 1737394

5 out of 5 Stars
Would Recommend

10 out of 10
I will 100% recommend to others and I would/will use again. Thank you Bradon!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Professional Team, we were amazed how quickly the process was.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

I just felt taken care of. This being my first home it can be a little daunting and very stressful. I felt like most of the stress was taken off my shoulders. The paperwork was easy and fairly transparent. I had a wonderful team.

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

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5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

My Team at VA United was absolutely stellar! From day one speaking to Julie all the way to my day of closing with Ashton, Kyle and Sam! Amazing team and people. I wouldn’t have had my first home buying experience another way! The gift box as well, to remember my dogs name!! Y’all are absolutely fantastic!!! Thank you!

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

From the day I was told i can be preapproved to the day I signed for my house it has been an amazing journey. I would definitely recommend Veterans United to my fellow brothers and sisters in arms

headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

5 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Everyone made it all a smooth transition thanks to all

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

If you are a veteran and you need help remember god put people were they are to help you I no why my husband was so happy to be in the military for 20 years it made him happy he love it and want to be happy god bles all military people may god with you my prayer will alway be the military

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend

I can't forget Erin, her and the underwriting team drove this deal accross the finish line for my family. Veterans United put us in our 1st home, and hopefully our next one too!!!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

More Reviews

See all 401,646 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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