Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,943

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 424,943 unfiltered, unedited reviews

Starting on Page 8397 of 14093. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Phil is simply the BEST! Pleasant, Professional and made this process although arduous very easy! He took the time and explained things (sometimes multiple times) and had to field some crazy questions. When things got scary for us, he was the voice of calm. I honestly would have never gotten through this if it wasn't for Phil.When Phil passed us over to Leigh Ann, I was a bit hesitant but her understanding and transparency were very helpful! She helped us deal with a seller and a realtor who were being less than truthful at times. THANK YOU for getting us to our new home! The Thorsen Family

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

4.5 out of 5 Stars
Would Recommend

Eric Hermann and Jessica Pratt make a great team! They were very responsive, and they made the whole process so easy! I would absolutely use them again.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Kendra Ford

Loan Officer: Kendra Ford

NMLS# 1145504

5 out of 5 Stars
Would Recommend
headshot image of Stuart Timmerman Waters

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

They really worked hard and every aspect they make sure everything was done right they left no Rock Unturned they were fantastic people to work with and Erica can't thank you enough

headshot image of Eric Almazan

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend
headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Kiara Hughes

Loan Officer: Kiara Hughes

NMLS# 1585661

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Quick and easy. They walk you through everything. First time buyer and it felt so easy. Glad to have used them

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Stay away from any other company that claims they only there to help vets this company is the real deal

headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Purchasing or selling a home can be a stressful and demanding experience. I will tell everybody after my experience that communication is KEY. Lack of communication can break the whole system and cause all sorts of issues as can not returning paperwork or answering questions fully and completely when asked by the underwriter or lending team. I do have some issues I would like to address. Do NOT give estimated dates for closing until you are absolutely SURE that the underwriter is finished doing what they need to do. This caused all kinds of issues with the seller and realty team. My realty team that I was working with and the seller's realty team all worked within the same company and the closing date got moved 4 times and ended up being 2 days prior to the original close date. Not a huge deal as we still closed early, but the seller and I were bucking for 2 weeks prior as the seller wanted the sale complete and I wanted out of my rental property so I did not have to pay another months rent. Everything that the lending team needed was provided immediately by me the buyer, so there were no hitches or drawbacks on my part. Please be patient with the buyer and be aware that they may not know everything about the home buying process. I will say that time does need to be taken in explaining the process such as wire transfers and when they need to be completed. On closing day, the wire transfer had not been completed as I was not told when to request it which in turn required a cashier's check to finish the sale. Got that final part done and we were good.The best advice I will give any perspective buyer is be prepared, ready to buy a home, and be ruthless in your pursuit of the home you want to buy. I did NOT hesitate on the house I wanted and ended up purchasing and the seller was great to work with.

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

We were very pleased to work with this group of peole. They are genuinely concerned about helping the Veterans in their quest for a place to live. Any Veteran who is thinking about purchasing a home should contact this group of Lenders. You will be amazed at how easy they are to speak with and helpful in their journey on being a homeowner. .

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

Due to the service we received from Damien and Alen, I would recommend VU to any veteran looking for a VA loan. They were awesome.

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

3.5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

I cannot thank Veterans United enough for the service they have provided me and my family. We were very nervous about purchasing a home because of our financial situation. As soon as we contacted Veterans United, our loan officer Kevin reached out to us and reassured us that we would be able to purchase a home. Kevin, Abbey and his entire team were very helpful throughout the process. They were always prompt with returning calls and their patience never wavered. Veterans United has given me and my family the home of our dreams. I will be forever grateful for the service they have provided me and all who have served this great country.Thank you, Jeremy Roth, USMC 1992-1998

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

I would not look anywhere else in the future for a home loan!

headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend

Great professional team that easy to work with.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

Ready to see for yourself?

Experience first-hand why 336,108 homeowners give us a perfect score!

Check My Eligibility →
4 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Veterans United is absolutely wonderful. My experience with them was the best. They were very professional and also very down to earth. Everyone that I came in contact with treated me like family. I wouldn't trade the experience I had with Veterans United for anything. Laurel Crawford

headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

All veterans who want to buy a home should use Veterans United. I have absolutely nothing bad to say about my experience with them. I am constantly singing their praises to all of my friends. I have already referred two people. The Veteran's United team is awesome!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

I have purchased three homes and refinanced two. This has been the easiest, most professional experience I've had.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

4.5 out of 5 Stars
Would Recommend
headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

4 out of 5 Stars
Would Recommend

Overall positive experience.

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

4.5 out of 5 Stars
Would Recommend
headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

More Reviews

See all 424,943 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
2,891 Veterans started their online quote today.