When I first heard about Veterans United Home Loan I admittedly was skeptical. I had never heard of the company before and the pushiness from my realitor (at that time) to change lenders made me nervous. I called and had an in-depth long conversation with my lender. Mike (my lender) near Scott Air Force Base, IL was very professional yet personable and extremely knowledgeable. I knew he was someone I could trust. I ended up changing realtor and trusting my gut filling... and now I’m writing this from our new house. The whole team had phenomenal, fast communication with not just myself but also (just as importantly) with each other. We also locked in a great competitive rate on our loan. My (new) realitor also exchanged information with Mike and spoke of how great he was to work with! I just received an American flag wood caving/ plaque in the mail today from VU, which was completely unexpected! Wow! Simply a great experience, could not have gone better. If you’re around Scott Air Force Base contact Mike at VU, you can see first hand what an amazing experience buying a home can be. :) Thanks!
No slack people here. They are always friendly and go out of their way to make sure you are satisfied with answer's to your questions.They are super great to work with.Wayne and Ann Selph
Will definitely recommend.
Cannot go wrong woth these people. They know their jobs
We enjoyed working with a friendly staff who looked out for us the customer. Thanks for all you do for veterans looking to become homeowners.
They are very through and very nice
I purchased my first home with Veterans United. They were not only professional and helpful, they were very active and quick to respond to any questions that I had. They worked well with my realtor and met all my needs with success. I would definitely recommend anyone who is looking to buy a house to use Veterans United.
Don't be afraid to reach out to Veterans United they do an awesome job that you won't be disappointed with.
If it feel wrong from the very beginning, you might be better off else where.
Response from Veterans United
Hi Juan. We appreciate all feedback, and would like to hear more from you. Please contact our Client Advocate team to share some more details of why you felt uncomfortable. Thank you.
I would recommend Veterans United to any Veteran looking to finance or refinance their mortgage.
Great customer service. Will do what they can to get you through the process as quickly as possible.
Every thing went as they said it would. All of my questions and concerns were addressed to my satisfaction
Ask for Cara. If you want the most simplistic and straight forward lender she is your go to. Day and night she was there for us and making our process the easiest possible. 10 out of 10.
Veterans United was extremely helpful in our home buying process we was able to give them a dead line for when we wanted to be closed and they met it with weeks left to spare. The loan team is extremely patient
Veterans United did a great job. They addressed every question and concern in a timely manner and kept me informed every step of the way.
Working with Veterans United has been a great painless process. Very organized and easy to communicate with my loan team. My family is now in our dream home thanks to VU!
Had a great experience and they all worked well together to get the job done... thanks
Exceptional experience! Second to none! I would use them again and again. You will not be disappointed. Initially I didn’t think I was ready or even close to buying a home. Their website had amazing, useful information that walked me through the process. The loan team was instrumental. Lastly, getting me in contact with my realtor was what really solidified the deal and kept me under my closing date. Thank you Veterans United, I will never think twice with working with anyone else.Thanks for making my first homeowners experience something I will never forget!You make dreams come true!Charles Flanagain, CMSgt, USAF (Defender)
