My almost daily e-mail contact was with, Kathy Monning, Transaction Coordinator. She is one of the best Coordinator I have had the pleasure working with. She was very responsive and keep us up to date during the total loan process. Veterans United Home Loans is very fortunate to have excellent team members like Kathy and Kris.I must also mention that the overall loan process was excellent. Veterans United Home Loans process is developed around today’s latest internet process which makes the loan process flow with ease. Congratulations to the platform developers.
Overall, VU is a great company. Everyone has a different level of detail and communication but will possibly work with them again.
Response from Veterans United
Nickolas, We greatly appreciate your feedback on how our company assists veterans to attain a VA home loan. Return customers are not only satisfying but a testament to our key values. We thank you for your service and thank you for choosing Veterans United.
Would highly recommend Veterans United for any veteran needing a loan-the process went so smoothly! My Loan Specialist Kyle was a pleasure to work with. There were zero issues and the closing was completed on time!
The Veterans United team was very helpful and friendly. Also, the website is very easy to use and guides you through the whole process. Super easy and fast!!!
My entire home loan was done over the phone, emails, and an account on Veterans United's webpage with only 1 page I had to print and sign then scan back in. The agents I had the pleasure to work with on the phone were actual working people that seem to actually care about the customer. There were a few up's and down's, but in the end they managed to make the numbers work and I now have a beautiful big home for my family. If you are a Veteran, definitely look into using Veterans United. You can't get a lower rate anywhere else.
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My husband and I had one of the best experience on buying a home through,Veterans United Home loan,we could have close really quicker than 30 days but with all the business thats close and we had to call to get stuff sent to us that was requested.
This time was a refinance of our original loan. The process was painless, efficient and our Representative was informed and always available to us. This was a respectful and economically successful experience for us.
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Experience first-hand why 359,162 homeowners give us a perfect score!
They are very nice people to work and there to answer any guestions
Went beyond to get us the lowest rate and was in contact with us the whole way through it, very easy all the way up to closing.
Thank you Veterans United
We got the job done and I quickly time and manner everything was wonderful it's good I love it it's me
Veterans United provides the level of excellence and attention to detail that our veteran community has become accustomed to. I'm grateful for all the services and superior customer service I've experienced.
Thank you for helping me acquire my home and to get a rate i felt i deserved. You're all amazing!
