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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

433,753

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Excellent team.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

This process was much smoother than my previous home purchase with a different lender three years ago. The team ensured that the transition was seamless and our needs were met. They made a solid first impression with a phone call during what I thought was after hours on a Sunday evening. They remained engaged throughout the process and worked to achieve closing requirements within our timeline.

headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

We loved working with Veterns United and Katie. They answered all our questions and made the process easy and fast. Thank you so much!

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Between Jimmy and his team and Ricki Lynn Cook our realtor, it was made easy and we had a great experience for our first time buying.Thank you again,Andrew Ellis

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend

It is a no brainer to choose Veterans United to finance your VA loan purchase. The website has tons of information and our specialist Nate Reeves made the experience less stressful. There was no question too big or small, Nate answered them all quickly and professionally. Thank you Veterans United!

headshot image of Nate Reeves

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

VU is awesome! They will support you through your home buying journey and they uphold all the values that we as veterans hold close. They back you up and stay with you all the way through.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Jean and I would just want to thank everyone for their HARD WORK it was a PLEASURE to be with an OUTSTANDING GROUP OF PEOPLE THAT REALLY CARE ABOUT YOUR WELL BEING. MAY GOD CONTINUE TO SHINE HIS BLESSINGS ON EACH AND EVERY ONE OF YOU

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

As a first time home buyer, I was a little nervous about the whole process. Working with Veterans United was the easiest part of our experience. I would highly recommend Veterans United and our representative Heather Damer. Their whole team was attentive, patient, and professional. I couldn’t have asked for a better loan company to work with us in getting our first home.

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

As first time home buyers, purchasing long distance, this should’ve been a stressful experience. But it was the exact opposite and we could not be more satisfied. We would give Matt an 11/10 rating if we could!

headshot image of Matt Thill

Loan Officer: Matt Thill

NMLS# 1504452

0.5 out of 5 Stars

I will not stop talking about how bad Kevin Reichert, not only was 2 phone calls over a 4 day period "a lot" for him to deal with in closing my loan, but he left my wife in tears over what should have been a simple question. Would not recommend until they get some better trained employees to deal with customers.

Response from Veterans United

Hi Michael, thank you for providing more information about your home loan experience. Delivering exceptional customer service is important to all of us at Veterans United and we care a great deal about learning more from you on this matter. One of our Client Advocate team members has spoken with you to determine ways that we might improve for future customers.

5 out of 5 Stars
Would Recommend

I have used Veterans United twice now and both times have been an amazing experience. I could not have asked for a better team of specialists

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

We recommend Veterans United Home Loan to any one looking to purchase a home through VA. We received great service with them with no hiccups along the way. We had a great experience and they help lessen the stress of buying a home.. Great job!!

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Veterans United and our loan officers, Mike Patzius and Sara Price, were outstanding in every way.They made the whole experience so much easier by always being there to listen and answer any questions we had. Thanks, Veterans United, Mike and Sara. T. and W. Baker

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

4.5 out of 5 Stars
Would Recommend
headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

I'M VERY PLEASED THE WAY THIS HOME PURCHASE WAS DONE. ABBY AND BILL WERE GREAT PEOPLE TO WORK WITH. I WILL RECOMMEND THEM TO MY FRIENDS AND FAMILY. THANK YOU AGAIN!!

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

3.5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

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5 out of 5 Stars
Would Recommend

Thank you for helping us reach this important goal!

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Veteran United, and there awesome team will make your experience so easy. They take the hard work out of Home Loans. My wife and I were extremely happy with everything. They truly make your experience smooth and easy.Mario and Stephani Brown

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

I have never done business with anyone but USAA my entire adult life and you guys far passed them. Excellent customer service and great product. I can't say enough good about VU. Thanks for everything.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

4.5 out of 5 Stars
Would Recommend
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

More Reviews

See all 433,753 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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