Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,999 reviews
738 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,999 unfiltered reviews

Starting on Page 9 of 15,834. Return to Page 1

5 out of 5 Stars

I made a home mortgage mistake and Veterans United Staff came in clutch to put me back where I wanted to be. They answered all my questions and gave me options and not one-way solutions. I will definitely be spreading this company's name around. Thank you for all your time and support!

headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

4.5 out of 5 Stars
headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

4.5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars

Brad and Zach were amazing and very knowledgeable. Highly recommend

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

Ready to see for yourself?

Experience first-hand why 379,200 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars

Kyle was very responsive and helpful. This was our first home and we started by talking to multiple lenders and it became very clear very early on that we were going to go with veterans united because of how easy it was to work with them. Kyle was amazing and I would highly recommend working with him.

headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Working with Nicholas Starkel at Veterans United was truly one of the best parts of our home-buying journey. His incredible work ethic, superb communication, and attention to every little detail made us feel informed, supported, and confident every step of the way. His genuine touch of Aloha made buying a home in our homeland an experience we’ll never forget. Mahalo, Nicholas, for making this one for the books!

headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Holly my loan officer was the best!! She made everything so easy and smooth sailing. I love Veterans United and the team I have. They are beyond awesome!!

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars

Jamie, Richard and the rest of the VU team worked great for us. I sometimes had serious doubts that we would be able to complete the process, just from my own circumstances and fears. Jamie tried to reassure that there will be a way forward!

headshot image of Jaimie Geiger

Loan Officer Team Lead: Jaimie Geiger

NMLS# 842497

4 out of 5 Stars

The only reason why I’m saying yes to this recommendation is because I worked with Josh after the previous mortgage agent had almost ruined. The transaction and Josh was absolutely amazing and communicative.

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

Alex, Carly and Howard (the realtor Veterans United gave us to help in Hawaii was super amazing) . Alex was right there from the beginning and would answer any question and even questions about over issues, he helped in every aspect of the process. Carly was amazing as well, we had some trouble with e-siging and she worked for 2 days to fix the problem. Again another person who would do anything for her clients. Howard the realtor was just as amazing, up front with everything, ran all over the Big Island for us helping us find the perfect house. His words were " I'm not here to sell you a house but to help you find your house". He is truthful, honest, and humble. He did so much for us, I don't think there's enough space to write it all.
The only problems we had were Missy she wasn't so helpful with finding movers, insurance, security systems, electricity, ect... ( we had to do that ) she was supposed to be our helper in doing all that but she didn't either call us back or write us back, it wouldbe days to weeks before she would reach out. So Alex and Howard stepped up to fill those rolls. The realtor Veterans United gave us to sell our house here in Upstate NY was not helpful. We ended up using someone else, they were willing to help us and guide us through this process while we were taking care of things for the house in Hawaii. Over all I'd give Alex, Carly and Howard 5 stars but the other 2 I'd wouldn't recommend to my worse enemy.
Over all Veterans United was amazing and I'd recommend it to everyone.

headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars

I had a very unique and tough situation. I had 3 ish weeks to get out from where I was renting and into a home. After explaing to Tim my situation he told me straight up its going to be a tough road but I believe my team and I can make it happen. Long story short after 21 days of starting the process Tim and his team was able to help me close on my new home. Im very grateful for his team and their dedication to my situation. Slaton was a HUGE help when we came across a situation towards the end. He meant he was gonna make sure we were able to meet the deadline I had. The best part though my vet united team sent me a care package for my family including my fur babies and my snakes. A BIG thank you to my vet united team!

headshot image of Tim Saylor

Loan Officer: Tim Saylor

NMLS# 2820454

Ready to see for yourself?

Experience first-hand why 379,200 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

This process was so easy and Charlie and Sarah were both extremely helpful with any questions I had.

headshot image of Charlie Holsten

Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Jacob Wolfe

Loan Officer: Jacob Wolfe

NMLS# 2774401

5 out of 5 Stars
Photo submission from Diane P.

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer Team Lead: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

The guys that helped us were great and very knowledgeable!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Matt and his entire loan team was always available and quick to respond to any questions at anytime. Really kept the anxiety down!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.