Communication and professionalism was great until the end. Our closing was delayed for a couple days, but we were not informed until the night before. I did not personally speak to Madeline, but Jay sent the following text to my client: “ it sounds like your two biggest issues are utilities starting & help moving. They will be able to easily update the effective date for your utilities if you call them. I regards to the move itself you are staying with family currently correct? So you will not be homeless or have no where to stay for the 2 extra days between Tuesday & Thursday right?”
Especially considering the number of homeless vets in the world today, this was extremely disrespectful and disappointing. I will not be recommending this lender to any of my future clients.
Thank you so much for your determination to make my dream come true !
Second time using Veterans United, same great service as the first time. Feel free to ask them about anything related to the loan process or buying and selling a house. They are more than happy to help or direct you to someone who can.
My whole veterans united team was absolutely amazing!
Yes this process was very easy overall and Matt’s guidance made sure it never skipped a beat.
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Absolutely best team! They were all very friendly helpful and made the whole process quick and easy, helped me anytime I had any issues or question regarding anything will be using them later on in the future and will recommend anyone to use them!! Thank you guys so much for everything you’ve done!!
Nick is the absolute best. This is the second home purchase he has assisted us with and made the process easy for both. Although we have never met in person he has always treated us as a friend not a client. His efforts have allowed us to finally purchase our forever home and for that we are extremely grateful to him.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Zach was amazing. He went above and beyond ensured all documents were ready
Scott and the team, Anthony, Amy and Julie were excellent!
Outstanding team that helped guide me through my first home buying experience. They were always available to answer any of my questions and kept me updated through the whole process. 100% recommend
Evan And Micheal were awesome. I had no clue on what I was doing and the whole team helped me. Purchasing a home is extremely stressful and they took that stress away. Outstanding service is an understatement. I am very grateful.
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Very outstanding assistance through the whole process!
They are very helpful in all areas of home buying and in all aspects of moving long distance and the importance of coordination between selling and buying.
The team led by Travis Ward made our home buying experience move forward with ease. There was complete attention to all aspects of the process. We were fully informed of each step and the team was always available for any questions that arose. This is the second time we have worked with this team and we recommend Travis wholeheartedly to anyone who is in the home buying process.
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
The support was very good and services was very professional. The team was very knowledgeable and every step was clearly explained.
Paul Grise was our home loan officer, and he was outstanding throughout the entire process. He was very personable, easy to work with, and extremely helpful in every aspect of the loan. His communication was excellent and he kept us informed and made sure we understood each step along the way. I would highly recommend Paul to family and friends without hesitation.
They teally cate about their clients. They go the extra mile or ten if needed
