Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,361 reviews
887 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,361 unfiltered reviews

Starting on Page 9 of 15,379. Return to Page 1

5 out of 5 Stars

The entire team is amazing to work with. We truly felt that you were in our corner watching out for us. This is the sixth time my husband and I buy and sell a home, and this team has been the absolute best. Veterans are truly blessed to have this team behind us during the challenging buying/selling process.Again, thank you for everything. We are excited to move into our new condo and sell our home. Thank you for making our dream come true.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Nathaniel Fulkerson

Loan Officer: Nathaniel Fulkerson

NMLS# 2767910

5 out of 5 Stars

Rob and his team were so easy to work with and were very helpful throughout the process. I would highly recommend Rob to anyone!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Photo submission from Kelly G.

Thank you so much for your determination to make my dream come true !

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

3.5 out of 5 Stars

Lots of repeated submissions.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

4.5 out of 5 Stars
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars

Matt L is the best! Always attentive and helpful!

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

The ENTIRE TEAM IS AMAZING!! Rob was so quick responding to questions and changes. Aaron was great too, always helpful! And Audrey was a complete helpful JOY to work with. I truly couldn't put together a better team if I had to.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

Ready to see for yourself?

Experience first-hand why 367,538 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Although the process was unexpectedly lengthy, VU ensured that my rights as a buyer were protected, secured the best interest rate possible, and got me a great deal on insurance to boot! Better than I could find elsewhere, which was quite a surprise for me.
From start to finish, I was taken care of. Highly recommend Veterans United for any vets using their VA benefits to purchase their home. They are the REAL DEAL!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

very simple process, excellent communication, closed in less than 30 days! Robert and Evan were on top of everything start to finish. Expert for V.A. loan process, convenience of closing at our own table, no runaround!. You guys knocked it out of the park, you did everything you said you would do, and beyond. and the interest rate of 4.99, nobody was even close in comparison or willing to even try. keep doing what you're doing!

headshot image of Robert Mathews

Loan Officer: Robert Mathews

NMLS# 2741054

5 out of 5 Stars
headshot image of Greg Tartaglia

Loan Officer: Greg Tartaglia

NMLS# 738413

4.5 out of 5 Stars

Over all the experience was really good. I did find it frustrating that most of time I called with a question , I had to leave a message and wait till the next day for a call back. I have to say Amanda F. was always helpful and if she could not answer my questions she would get me in touch with someone that could. The entire team work together to keep the process moving forward. I would definitely recommend Veterans United. Thank you all for your dedication to helping Lily and I great Job to: Vidal Patel and Mason Radcliff.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars

The VU team assigned to me made my first home buying experience a breeze. The team was incredibly responsive and provided prompt answers to any questions I had. I felt at all times I was in good care with VU and that their transparency through the to the purchase made it a simply step by step process. I would be happy to work with my VU team again.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

Ready to see for yourself?

Experience first-hand why 367,538 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

4.5 out of 5 Stars

This agency made my transition so much more understandable and easier to navigate.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

As a first-time home buyer, I was overwhelmed with the information and paperwork, but I received proper help every time I called one of the agents. They were patient and understanding, not rushing me to make any decisions but providing all the facts I needed to make an informed choice.

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

4.5 out of 5 Stars

I have used Veterans United for two home loans and one refi over twenty years, all three were exceptional in both value and ease of completion.The primary representative for all three was Kyle Baker, a senior Veterans United agent, who through sharing his knowledge by answering questions, and offering suggestions to improve my home buyer experience was exceptional.Working with Kyle was VU load coordinator Abigail Sturmer, who made all phases of applying for, and finalizing my new home loan a breeze. Thanks to her and Kyle, application to approval took less than a month.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

2 out of 5 Stars

As a first time homebuyer who was completing the process from a remote location due to work, I had a lot of questions. There were several issues that arose during the closing process that were not necessarily at the fault of Veterans United, however, I had the most difficult time obtaining information from anyone on the VU loan team during those moments. I called multiple people on several occasions, and left voicemails when they didn’t answer, but was frequently met with zero response. The day of closing, my realtor was under the impression that I could lose the house because he was apparently told that VU would not fund the mortgage until physical copies of the closing documentation were received. I then called Brandon (loan officer) who immediately began to condemn my realtor and sounded annoyed that I was calling for reassurance. He said there was nothing to worry about, that they were working on funding the mortgage, and he would reach back with an update. I literally never heard back from him. Thankfully everything seems to have turned out alright and I have a home on the other end of this interstate move. Due to the lack of communication during this process, I would not currently recommend Veterans United.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

5 out of 5 Stars

Working with Reed Murray and Veterans United was an absolute pleasure. We I go to refi I know exactly who I am going to. From start to finish, Reed was and is an absolute pro. I couldn't be more pleased on how he took care of us.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.