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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,689 reviews
787 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,689 unfiltered reviews

Starting on Page 9 of 15,890. Return to Page 1

5 out of 5 Stars
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Julie Pieri

Loan Officer: Julie Pieri

NMLS# 2799007

5 out of 5 Stars

Crystaline had a great “can do” vision and was always on the lookout for our best interest and needs. Made this experience pleasant and fun.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

That young lady rocks like Lita Ford

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Photo submission from James S.

From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

To the team who help me!
I do all appreciate to all effort to make my dream come true!!!Thank you mr:Steve
Who help me from day 1 through the closing date you still there helping me to do what I will do
I appreciate your team bigtime!!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Mark and his team were fantastic. Answered all my questions. They responded quickly to my concerns and walked me through process steadily. Thank you!

headshot image of Mark Dischert

Loan Officer Team Lead: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Arlo Topping stuck with us through the whole process, he actually went overboard for us, many times, even when we thought we’d wore him out.
Thanks so much arlo!
Gerald and Joann Greene.

headshot image of Arlo Topping

Loan Officer: Arlo Topping

NMLS# 2798743

5 out of 5 Stars

Everyone was a great help and effective at guiding me towards my goal. Friendly and professional with the experience necessary to help answer any questions asked.

headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

The veterans united team was amazing. Montgomery was exceptional. Thanks for everything!

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

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5 out of 5 Stars

Eric, your team have been phenomenal and pleasant to work with. All the information you all gave made the buying experience go smoothly. Thank you for everything you all have helped us with. Even the realtor Nicole was so pleasant to work with and had a lot of patience with us. Thank you again to you and all your people.

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars

Everyone was very knowledgeable and always available to answer questions. They also responded very quickly.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Our loan office and staff were great and always kept us informed as the progress moved on.

headshot image of Christian Baker

Loan Officer: Christian Baker

NMLS# 2736683

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Smooth, quick and easy process. I must give a special Thanks to my loan officer Blake because he was patient with me even when I was indecisive. I literally contacted him randomly after starting the process about 1 year and 4 months ago and said hey I want a house now and he picked up right where we left off and got me my home in less than a month. I don’t think it could get any better than that. I would definitely recommend my team to my friends and family.

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

Everyone was fabulous. This was my first home purchase. As a female veteran I'm frequently not counted as worthy of my benefits. Absolutely no one at this company made me feel badly. The teamwork between your group and my realtor definitely met my Navy standards. Thank you all so much.

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer Team Lead: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars

Colin was fantastic from start to finish. I originally planned on going with another lender, but Colin’s responsiveness, availability for questions and communication between Colin and both myself and my realtor separated Veterans United as the lender that earned my business 10/10 would recommend Colin and Veterans United to any veteran looking to buy a home.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars

I had a great team

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

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5 out of 5 Stars

Justin Darr was fantastic to work with. He made this the easiest home buying experience I’ve had yet!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

4.5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer Team Lead: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

I had another great experience with veterans united. This was the second time I have gotten a loan from veterans united

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

I want to say that Aaron, Colleen, Marty, and Hope were AMAZING people to work with. As first time buyers, we were shocked how smooth the process was. They communicated really well with our agent, with us, and made things super easy to understand. Also, along with our agent, they did everything they could to make sure to have things within our monthly budget. By far the best group I have ever worked with. They are a stellar team! Would definitely have this team recommended for first time home buyers. 10 out of 10!

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

Great service and good communication at all times.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Julie is amazing. I was truly lucky to have her working with me.

headshot image of Julie Pieri

Loan Officer: Julie Pieri

NMLS# 2799007

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