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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
477,612 reviews
818 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 477,612 unfiltered reviews

Starting on Page 9 of 15,921. Return to Page 1

5 out of 5 Stars

They took care of pretty much everything. Very helpful in this busy world.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

everyone was on board. Helpfully friend . A special Thanks to Cooper, Thank you for being there with us. for the past 2 years. You have been there from day one .

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Everyone here did amazing, they were professional and answered everything quickly. The process was easy and straightforward.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Photo submission from James S.

From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

3.5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

The entire Loan Team were just fantastic. Horace, Adam, Alex, Missy and the entire team were always up and beyond their call. When things got tough they made sure to put the right people in place to help with any problems that might pop up. Thanks Team for a job well done.

headshot image of Horace Johnson

Loan Officer Team Lead: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

4.5 out of 5 Stars

I was sick so not so aware as I should have been making a important decision but I feel like the veterans united loan group had my back. Thanks

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

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5 out of 5 Stars

Very helpful team of people who made the process smooth for us!

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

Kelly Herigon was very helpful. She answered my questions thoroughly, even after business hours. She gave me good information to help me make the best decisions during the loan process.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

Ross and his team was highly professional, kind, and hard working. if it wasn’t for their timely responses and hard work, i wouldn’t have closed on my house in just only a month! thank you veterans united!!!!!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

4.5 out of 5 Stars

Sam, our loan officer, was really instrumental in helping us get connected with an amazing realtor and assisting with the loan side of things. He went above and beyond in even doing research for us and was always responsive.

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

3.5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Jolene Hatfield

Loan Officer: Jolene Hatfield

NMLS# 2771738

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars

Everything was smooth process and I treated very kindly.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

The whole entire team from the start of the process all the way to the closing were AMAZING!!! It took a while to get me where I needed to be. It took me a while to find the right place. I was, at times, a lunatic. Yet they stuck by me the whole way. And they genuinely care. I can not recommend them enough.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

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Experience first-hand why 381,441 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Very easy process and no waiting around

headshot image of Scott Hutto

Loan Officer Team Lead: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Landon Washam

Loan Officer: Landon Washam

NMLS# 2774695

4.5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer Team Lead: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

From day one, our team worked with us like a well oiled machine. It was awesome how one message or email would reach them all, and we would get answers from all of them. I’ve bought several homes in my life, and this experience and team was the best I’ve ever seen. We felt comfortable knowing we had answers and real people doing the best for us. I would recommend this group and company to any veterans who are looking to buy a home. 💯 a great experience.

headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars

Very quick and easy

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

4.5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

4 out of 5 Stars

Overall the experience was pleasant few things was little irritating, asking for paperwork already sent or vague information. Sometimes the communication wasn't the greatest but was still alright

headshot image of Arlo Topping

Loan Officer: Arlo Topping

NMLS# 2798743

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