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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,477 reviews
882 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,477 unfiltered reviews

Starting on Page 9 of 15,516. Return to Page 1

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars

Charles and team were super helpful from the jump. Always responsive and gave us peace of mind when something seemed off. Couldn’t have asked for a better experience.

headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars

cannot say enough great things about Veterans United Home Loans and the incredible team that helped my family through the home-buying process. From start to finish, they made what could have been a stressful experience feel smooth, organized, and straightforward.I especially want to recognize Seth Bush, my Mortgage Coordinator, for his exceptional service. Seth went above and beyond every step of the way. He was always available to answer questions, explain the process, provide updates, and ensure everything stayed on track. No matter how big or small the concern, he treated it with urgency and professionalism.As a veteran, having someone who genuinely cares and takes the time to make sure you understand every aspect of the loan process means a lot. Seth’s dedication, attention to detail, and commitment to customer service were second to none. He consistently exceeded my expectations and made me feel like I was his top priority.Because of Seth and the Veterans United team, my family was able to achieve our goal of homeownership with confidence and peace of mind. If you’re a veteran or service member looking for a mortgage lender that truly puts its customers first, I highly recommend Veterans United Home Loans. Their professionalism, communication, and commitment to veterans are unmatched.Thank you, Seth, and thank you Veterans United, for making this such a positive experience!

headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars

Josh was so helpful in this process that I never had doubts from offering to close! Thanks so much for his help!

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars

Other than a few communication issues, they were awesome to us!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

I worked with the BEST... and only the best team ever assembled in Home Buying History. Straight Facts.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

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5 out of 5 Stars

Everything went as planned.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

4.5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

4.5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars

Micheal and Jordan were amazing people to work with, and would definitely be recommending Veterans United because of them

headshot image of Michael Matteson

Loan Officer: Michael Matteson

NMLS# 2756522

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

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Experience first-hand why 371,054 homeowners give us a perfect score!

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5 out of 5 Stars

This is my second time using Veterans United, and everything was done smoothly and with lots of communication. Rob, Cara, and the team are the best!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Jen was the most helpful and honest person when if it came time to my loan process

headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars

Mike experience with very smooth and easy and was a pleasure to work with them. I highly recommend Veterans United to anyone looking to purchase or refinance a home. Outstanding company.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4.5 out of 5 Stars

Mark is great! This is our third time closing on a home loan with him and the process is always smooth and he's easy to work with.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Very helpful, very quick and thorough. Everyone has phenomenal personalities and are always ready to help!!

headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

5 out of 5 Stars
Photo submission from Robert S.

Everyone was responsive and kept me informed. All forms were easy to access.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

4.5 out of 5 Stars
headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars

I would absolutely recommend Veterans United to anyone looking to buy a home with a VA loan, especially if it was their first time buying. My loan officer Jodi, always responded promptly when I had any questions. The layout of the app is very well streamlined and it was effortless keeping track of what I needed to do and what had already been done.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars

Working with Veterans United was an absolutely outstanding experience from start to finish. The entire team operated like a well-oiled machine every person I interacted with was knowledgeable, professional, and genuinely invested in making sure everything went smoothly. What really stood out was the communication. I was never left wondering what was happening next or where things stood in the process. They kept me informed every step of the way, answered my questions quickly, and made what could have been a stressful experience feel completely manageable.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

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