Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!
Rob and team made the entire process easy for me. I know they were working hard behind the scenes to make my experience amazing. If I could give the team an 11 I would. Communication was great, I always knew what was going on all the way to closing. Highly recommend Veterans United.
Great loan officer, if we had to do it again we would choose Joey
I used Veterans United to finance my original mortgage on my house. They were so knowledgeable of all things veterans that I didn’t have to over-explain or take extra steps like I do with most organizations. They made the process so smooth that they were my first choice when it came time to refinance. Chris is awesome. He was my loan officer on my original loan. He is prompt and professional. He knows his stuff and answered EVERY question I had no matter how ridiculous it was. So when I applied to refinance and was notified that Chris was once again going to be my loan officer, I was beyond relieved. These guys are the real deal and I will recommend them to any veteran looking to finance or refinance their mortgage.
As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.
We were very impressed with the team approach offered by VU! From our initial phone call to their assistance in getting our credit scores in good shape to transferring us to our loan officer and eventually our closing specialist, VU’s approach to helping veterans was seamless! My wife and I would encourage any veteran shopping for a mortgage to reach out to the team at Veterans United Mortgage!
I was initially hesitant to use this lender after reading some mixed experiences, but I ultimately decided to move forward because of their strong expertise with VA loans. And I’m so glad I did. The Colorado Springs office completely exceeded my expectations. They were knowledgeable, incredibly responsive, and endlessly patient with my many questions throughout the process. Alice and the entire local team made what could have been a stressful experience feel smooth, clear, and supported from start to finish. Working with them was truly a dream come true, and I would absolutely recommend this lending team to anyone (especially fellow veterans) looking for a lender who genuinely cares and knows what they’re doing.
Ryley and the whole veterans united team were nothing short of exceptional, they made buying my first home hassle free and I’m very thankful I chose them for my home buying!
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VU has been solid to work with. I appreciate the ease of uploading documents and being approved without having to jump through hoops like some other lenders just to get a pre-approval. I have used VU more than once and will continue to do so in the future.
The entire loan process went smoothly. It was helpful that I am relatively computer literate.
We are truly grateful for the oustanding service. Both Nick and Beth were very pleasant, profesional, and expedient. They were always ready to answer questions, and the best part was that the VU app made the entire process seamlesly and fast.
Easy, staff was great
Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.
You guys made everything so easy. I appreciate the work you have done.
