Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,415 reviews
733 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,415 unfiltered reviews

Starting on Page 9 of 15,814. Return to Page 1

4 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

I was really impressed with how smooth the entire process was everyone on my team was really helpful and friendly and made me feel comfortable and cared for. I was very happy with the outcome of the experience.

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

4.5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Jacob Pratt

Loan Officer: Jacob Pratt

NMLS# 2326010

5 out of 5 Stars

Michelle was absolutely amazing from beginning to end! She made what could have been a stressful process feel simple, smooth, and honestly almost effortless. She was incredibly professional, knowledgeable, and caring throughout the entire process.One of the things we appreciated most was how thoroughly she explained every step. We never felt confused or left wondering what was happening because she made sure we understood the process and kept us informed along the way.She truly put in the work for our family. She went above and beyond to make sure our financing was structured in the best possible way and worked hard to find every opportunity available to us. She knew her numbers, knew the VA loan process, and made sure we understood our options. Her attention to detail and dedication made a HUGE difference in our experience.What could have been an overwhelming process turned into an amazing experience because we knew we were in good hands. She genuinely cared about getting us to the finish line and making sure we were comfortable with the outcome.Michelle is truly a GEM! 💎 If you are looking for a loan officer who will advocate for you, explain the process, do the homework, and work hard to make the numbers work in your favor, I highly recommend her. We are incredibly grateful for everything she did for our family and couldn't be happier with our experience! 🏡❤️Thank you, Michelle, for working so hard for us and making our home-buying journey such an amazing one! ⭐⭐⭐⭐⭐

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

4.5 out of 5 Stars
headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

5 out of 5 Stars

I had a great experience with Veterans United throughout my home-buying journey! From beginning to end, the team was professional, responsive, knowledgeable, and supportive. They kept me informed throughout the process, answered my questions, and helped make what could have been a stressful experience much easier. I’m especially grateful for their patience and guidance through each step. Becoming a homeowner is a huge accomplishment for me, and I truly appreciate Veterans United for helping make it possible. I would definitely recommend them to any veteran or service member looking to purchase a home. Thank you for helping me get the keys to my new home!

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

Ready to see for yourself?

Experience first-hand why 378,704 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars

Went way past and above what a person would expect. Exceptional service, great attitude and would call after hours if I needed to talk to someone. Never went more than a couple minutes for a return call or message reply.

headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars

This team made it extremely easy, less stress and made time for answer all my questions. They were the best!! and my real estate agent loved them as well.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

4 out of 5 Stars

This is my 5th or 6th transaction with Veterans United. This was by far the pickiest and most drawn out the process has ever been. That being said, Mark and his team were still pleasant to work with and we crossed the finish line. Had this been my first experience, especially with underwriting, I probably would not have been a return customer.

headshot image of Mark Dischert

Loan Officer Team Lead: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Ryan Stiff

Loan Officer: Ryan Stiff

NMLS# 2734650

5 out of 5 Stars

Made home buying a lot less stressful

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

Ready to see for yourself?

Experience first-hand why 378,704 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars

My whole experience was great! Great customer service and communication with my loan officer and all the team that help me achieved the purchase of the house. I felt like I was never left with questions without and answer. Great job! They made me feel very comfortable and ready to go through with the process.

headshot image of Kaci Kauzlarich

Loan Officer: Kaci Kauzlarich

NMLS# 1878981

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Photo submission from Diane P.

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars

Zack was amazing, answered every question l, and was incredibly attentive. 10/10

headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

4.5 out of 5 Stars
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars

I appreciated working with Aaron Guinn and would work with him again. He was there every step of the way and made sure I understood the process from beginning to end. It was like having a knowledgeable friend helping some buy my first house. Aaron really cares and it shows in his work and work ethic.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.