Our Veterans United team provided us with "EXCELLENT" service! Primarily for their efficient online application process. For example, we were able to upload many varied loan supporting documents for our application. Secondly, this portal has an easy to-do check list, with features to review our loan documents which enabled us to move forward in a very timely matter. The staff (Tanya Au, Hawaii - Jenny Love, Missouri - Tere'sa Miguel, Missouri) were all fully & professionally engaged in assisting us throughout our loan process efficiently and successfully!
We're filled with gratitude & Aloha!...Shirley & Randal - Big Island, Hawaii.
Easiest process ever. I was updated on every step, and told what to expect next. An extremely smooth flow from start to finish.
Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!
Everyone I dealt with was fantastic! Amy was so awesome and would answer any question I had no matter the time. My whole team was great!!!
If we could give Aimee and Kat a score of 20 instead of 10 we would in a heartbeat. They cheerfully walked us through all of the steps needed to refinance our mortgage, always patient with our questions and always being sure we understood our options. Phone calls, emails or texts were always answered quickly. each time there was an item on the Veterans United check list of things we needed to respond to they made sure we saw it and followed through. As we were looking for our new home for a long time, they worked with us to keep our pre approval status current with a minimum amount of effort needed on our part. We’re very happy and very lucky we got to work with such a wonderful team from Veteran’s United.
Adam and Landon did an outstanding job staying on top of everything throughout the process and provide provided excellent communication! We were able to close my VA loan in 18 days. The portal, pre-approval and overall process was phenomenal. Thank you for all your help!
I had the best experience with everyone involved, from the Loan officers to the credit specialist and the home concierge! The professionalism was impeccable! The communication between them and my realtor was exceptionally impressive! It made everything run smooth, and I would definitely recommend them to Everybody!!!
As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.
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Great company and outstanding employees. Willing to help you with anything, anytime.
Attentive and professional when required ......congenial when appropriate
Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.
Veteran's United has the best employees with SUPER CUSTOMER SERVICE. THEY CARE ABD WORK WITH YOU. GIVES QUICK RESPONSES.
Professional and quick close,
