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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469,421 reviews
743 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469,421 unfiltered reviews

Starting on Page 9 of 15,648. Return to Page 1

5 out of 5 Stars

Everyone did their job exceptionally well. They always kept in contact and made sure I got everything I needed to get my first home. They are a great team!!

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Veterans United Home Loans made the home-buying process smooth and stress-free from start to finish. Their team was professional, knowledgeable, and always available to answer my questions. They kept me informed throughout every step of the loan process and made sure I understood all of my options.As a veteran, I truly appreciated their dedication, attention to detail, and commitment to helping me achieve homeownership. Even when challenges came up, they worked hard to keep everything moving forward and provided excellent communication the entire way.I highly recommend Veterans United Home Loans to any veteran or military family looking to purchase a home. Thank you for your outstanding service and support throughout this important milestone in my life.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4.5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Brian was a amazing support during the homebuying process, especially since I arrived back from germany and was able to close in under 60 days.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars

Buying a house is stressful in its own right, but VU helped ease a lot of those stresses.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

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5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars

They were very helpful for me

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

3 out of 5 Stars
5 out of 5 Stars

I had an outstanding experience with the Homebound team from start to finish. They were always readily available, responsive, and willing to answer every question I had throughout the entire process. They took the time to understand exactly what I was looking for and provided honest, knowledgeable advice that helped me make the best decisions every step of the way.
Their professionalism, prompt communication, and attention to my needs made what could have been a stressful experience feel easy and seamless. The entire process was incredibly smooth, and I truly appreciated the support and guidance I received. I highly recommend Homebound to anyone looking for a team that genuinely cares about their clients and goes above and beyond to ensure a great experience.

headshot image of Jess Hoppe

Loan Officer: Jess Hoppe

NMLS# 2300769

5 out of 5 Stars

Tim, Jan, and Ethan we all wonderful, helping us threw our first time buying a home. I referred a friend even before finishing buying a home because of these three.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Carrie Maddox and Matthew were wonderful and responsive

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars

The entire team made buying our home super easy and efficient! We contacted them and closed 30 days later. They are quick to respond to all inquiries and we always felt supported. We would highly recommend using them!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

Veterans United and specifically Wesley and his team were great! They helped us purchase our dream home!! Throughout the process they were knowledgeable and supportive!

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4.5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

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5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

4.5 out of 5 Stars
headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

4 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
headshot image of Amanda Pitts

Loan Officer: Amanda Pitts

NMLS# 2774553

2.5 out of 5 Stars

For a first time home buyer, I definitely did not feel like I was getting all the help. I wish my loan officer never changed. Hayley was great she called and made sure I was good before we even started looking at houses. Then they changed my loan officer and we had no communication until I reached out to our new loan officer. Realtor also did not make it fun to buy a home. If anything, it was more stressful to look and buy a home. It felt like we did all the work for the loan officer and realtor. Everyone else on the team was great.
I was disappointed with how things, especially buying my first home. Wish I had a better experience.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars

My veterans united team was outstanding with any questions or help I needed, even at odd times of day as I work nights, we’ll be back!

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

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