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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,043 reviews
524 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,043 unfiltered reviews

Starting on Page 9 of 14,935. Return to Page 1

4.5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

Great service, easy to communicate and to complete process. A whole team of people on your side to help get you into your home!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars

The pinnacle of professional. Can’t say enough good things about our team. These people truly care about the clients’ best interests in all situations! Thank you again for everything, Lily and Brittany!

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Photo submission from Donald J.

Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

Outstanding Job!!! Made my first home buying experience nothing but stress free!!!

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

The entire team at Veterans United has been so great to work with. Quick to answer questions and went above and beyond with all the leg work they could do so I didn’t have to figure it out. This is my 3rd loan through Veterans United and I’ll be using them again soon.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars

Awesome!!! Communication was excellent! Advisement was excellent! Customer Service was/is excellent. Haley's team is great. I'm very pleased with everything. Thank you!

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

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5 out of 5 Stars
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars

Tim and my Veterans United team were fantastic to work with. They helped me every step of the way and ensured we were able to secure our dream house. Thanks to these fantastic people my Family and I our moving into the house of our dreams. Tim took time out of his off day to call me and congratulate me once we closed on the house. Thank you so much Tim for all your help. If you have Tim on your side, you should feel confident, and know you are being taken care of.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars

Carl and his team are amazing at what they do. These guys truly made this buying process a pleasant experience once again.

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars

They were real great helping me and dealing with my psst

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Excellent

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Photo submission from Jonathan M.

As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

There are literally not enough words, or enough ways to praise Ellis, Dene, Cedric, and the other team members who helped get me and my family into our new home. They went through Hell dealing with the Sales Rep that I had to work with. Ellis and his team were the shining light in a process that was made horrible by this one Sales Rep. All of them were ready and able to answer questions any day and at any time of day. I could go on and on about how amazing they are and it would never be enough. Thank you guys!

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

5 out of 5 Stars

Great team to work with! They seem to be working 7 days a week, always available. Thank you guys for your patience and support Always felt like there were no be roadblocks no stress Have a great holiday season

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

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Experience first-hand why 356,031 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars

Great service!!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

Matt and his team were absolutely amazing. This being the third home I have bought was truly the easiest because of Matt and his team assisting us every step of the way and being available at all hours. There are not enough good things I could say about them.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

I've bought 3 homes using Veterans United, each experience was great, good working teams. They pull all the mysteries and unknowns out of home buying.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars
Photo submission from Jeremy L.

Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars

Loan depot 5th 3rd bank and Navy Federal credit union turned me down after PROMISING me a 20 year Army retired veteran a home loan and DIDN'T

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

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