Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,181 reviews
802 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,181 unfiltered reviews

Starting on Page 9 of 15,407. Return to Page 1

5 out of 5 Stars

Everyone with Veterans United was so absolutely amazing to work with. They made things so painless and answered any questions that we had and were right there every step of the way to help with our first home purchase. Ryan, thank you so much for an outstanding job as our loan officer and thank you to the entire team at veterans united. We are so excited about our new dream home!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

This entire team has made buying home feel enjoyable.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

3.5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

I am very pleased and happy that Veterans United Home loan help me get home. I feel very blessed! Thank you so much Veterans United Home loan for being there for me.

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Photo submission from Kelly G.

Thank you so much for your determination to make my dream come true !

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

4.5 out of 5 Stars
headshot image of Amanda Pitts

Loan Officer: Amanda Pitts

NMLS# 2774553

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

Ready to see for yourself?

Experience first-hand why 368,246 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

It was a very easy, to the point process. They streamlined everything and connected us to everybody we needed to be in touch with to get the sale done.

headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars

I appreciated all the support from the entire team both before my purchase and after as well.

headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

Wonderful service - best loan team we’ve worked with!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

We had an absolutely outstanding experience with Veterans United Home Loans from start to finish. As first-time homebuyers, we expected the process to be stressful and confusing, but they made everything smooth, fast, and incredibly organized.The communication was top-notch the entire way through. We always had someone available to answer questions, explain the next steps, and keep us updated. It never felt like we were left wondering what was going on. Every person we worked with was professional, responsive, and genuinely cared about helping us succeed.What impressed us most was how efficiently they handled everything. Not only did they keep the process moving, they actually got us to closing THREE WEEKS EARLY. That kind of dedication and teamwork is hard to find.If you’re looking for a lender that communicates well, works quickly, and truly supports veterans and homebuyers throughout the entire process, we cannot recommend Veterans United highly enough. They exceeded every expectation we had.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

Ready to see for yourself?

Experience first-hand why 368,246 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

Made process easier than any service member or vet would have thought off.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

The process could not been any easier

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

2.5 out of 5 Stars

Vince was great. He single-handedly kept this deal alive.

Response from Veterans United

Hey Jerri,

Thank you for sharing this. I’m so glad to hear Vince made such a positive impact throughout your homebuying experience. Having someone dependable, responsive, and committed to helping you through the process can make all the difference, and I’ll be sure your kind words are shared with him and the team.

If there was anything we could have done to make your experience better, I’d appreciate the chance to learn more. You can reach me directly at 1-800-212-5200 or ClientAdvocate@vu.com. Our Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received after hours are typically returned the next business day.

Congratulations on your home, and thank you again for choosing Veterans United.

Sincerely,
Claire S., Client Relations Manager

4.5 out of 5 Stars

For documents you request please add examples. In our case the required document was the original note. We were unsure of what this looked like.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.