Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,782 reviews
418 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,782 unfiltered reviews

Starting on Page 9 of 16,027. Return to Page 1

5 out of 5 Stars

Chris was outstanding from the beginning. The service he provides is top tier and professional. Any questions or concerns, he was prompt at getting back to us. It was an easy process and we would recommend Chris and the Veterans United team to anyone looking for a great lender!

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Photo submission from Gadaja W.

We have been feeling so at peace and blessed in our new home! We are finally apart of a neighborhood and get to have the freedom in our own space! Thank you to my team, everyone acted as great advocates for my purchase as a 1st time homeowner!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars

Jodi and her team were fantastic! This was my 2nd home purchase with Jodi and if I could afford it I'd do another with her.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars

My experience with working with Zack was he went above and beyond to ensure my goals and must-haves were found and we secured the keys this week!! Even if he needed time away his team stepped right up and made the process smooth and timely. So Thankful to work with Zack!!!

headshot image of Zach Kieffer

Loan Officer Team Lead: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

Ready to see for yourself?

Experience first-hand why 384,110 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

4.5 out of 5 Stars

The mean I worked with made the process extremely easy and painless

headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
Photo submission from Daniel W.

Thank you to our team for making this process smooth! We love our new home!

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Shaun Hanson

Loan Officer: Shaun Hanson

NMLS# 2799013

5 out of 5 Stars

⭐⭐⭐⭐⭐I had a great experience working with David Kohnle at Veterans United Home Loans throughout the process of purchasing our home.As an active-duty military member, I really appreciated having someone who was knowledgeable, responsive, and willing to take the time to explain each step of the VA loan process.David was always approachable and patient with my questions, especially when it came to understanding closing costs, seller credits, and changes to our loan estimates. Rather than simply giving me an answer, he took the time to explain what was happening and help us understand our options.Buying a home can be stressful, especially while balancing military responsibilities, but David's professionalism and communication made the financing side much easier to navigate.I genuinely appreciate the effort he put into helping my wife and me through this process. I would absolutely recommend David to other service members, veterans, and anyone looking for a reliable loan officer.Thank you again, David!

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

4 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

Phenomenal team and attention to detail. They saved me money where they could and were forthright about everything.

headshot image of Nick Holman

Loan Officer Team Lead: Nick Holman

NMLS# 1052289

Ready to see for yourself?

Experience first-hand why 384,110 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I had an absolutely awesome team throughout my homebuying experience with Veterans United! My loan officer, Kevin Reichert, loan coordinator, Thomas Warren, and concierge, Julia Lubbering, were simply a cut above the rest. From the initial preapproval process all the way through closing, each of them demonstrated an exceptional level of professionalism, dedication, and genuine commitment to making sure I was supported every step of the way.Buying a home can be an exciting but sometimes stressful experience, especially when navigating the various requirements, paperwork, and deadlines involved in securing a mortgage. What stood out to me most about this team was their communication, responsiveness, and willingness to take the time to explain each step of the process. I never felt like I was just another loan application or a number in the system. They made me feel like a valued customer, and that made a tremendous difference.Kevin, Thomas, and Julia were always available to answer my questions, address concerns, and provide updates whenever needed. Their responses were prompt, thorough, and professional. More importantly, they were proactive in making sure I understood what was happening and what to expect next. That level of communication gave me confidence and peace of mind throughout the entire process.What I appreciated most was how well they worked together as a team. Each person had a specific role, but their collective effort made the entire experience feel seamless. Their attention to detail, customer service, and commitment to getting things done the right way truly set them apart.As someone who places a high value on professionalism, accountability, and teamwork, I can confidently say that Kevin, Thomas, and Julia exemplified all three. They are consummate professionals and outstanding representatives of Veterans United.I cannot thank them enough for making such an important milestone in my life a positive and memorable experience. If I ever find myself purchasing another home, there is absolutely no question that I would want this exact same team handling my loan.Veterans United, you have three exceptional individuals representing your organization. Take care of them because they certainly took care of me!I highly recommend Veterans United, and especially Kevin, Thomas, and Julia, to anyone looking for a home loan team that genuinely puts its customers first. **Five stars across the board!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

Timely and important communications were resent throughout the 4 failed attemptsb be the sellers and the final success.

headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

The whole team worked very well and there was always somebody calling me or sending me a text message or an email. I was never left in the dark. I was actually very impressed that it took less than 30 days to close the escrow. I do appreciate that and I think all of them every one of them worked very hard.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Photo submission from Sumnima B.

Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

Always has the answers and always willing to take the time to explain them.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

This was the first time I every bought a home and they made it easy for me to there was no lack of communication and everything went as fast.

headshot image of Jacob Brewer

Loan Officer: Jacob Brewer

NMLS# 2795940

5 out of 5 Stars

I had an excellent experience working with Veterans United. Andrew and his team were extremely professional, knowledgeable, and helpful throughout the entire homebuying process. They kept me informed every step of the way, provided regular updates on paperwork and timelines, and made sure I understood what to expect. Andrew, in particular, went above and beyond to ensure everything went smoothly. His professionalism, communication, and attention to detail made the entire experience much easier. I highly recommend Veterans United, especially Andrew and his team, to anyone looking to purchase a home.

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

2 out of 5 Stars

Bad experience!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.