This is our second time using VU and as always, they did a great job considering the circumstances we were in. We did a remote buy, which basically was buying a home from one location while the home is in another state. The process was almost seamless, I think there were just communication issues that became muddled and with 3 different people calling us from the company, it became confusing. So really, it was great overall, just some room for improvement is always needed.
Eric was the best! Made the process as quick and easy as possible!
I had the pleasure of working with Brian Jahnsen. He was super open and up front about everything that was going on. He went above and beyond anytime I had a question. 10/10!
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
My entire team was absolutely amazing! They walked me through every step of the process and they were super kind. They truly care about the people they are helping!
Amy has been the most exceptional mortgage loan officer I've ever worked with. She put her blood and sweat into what she does and ensures that she takes care of the customer. I don't know what her trajectory is at the Company, but she should absolutely be advanced as she understands the intricacies surrounding financing. She is a true expert. 10/10 recommend
I had a complex move/ short time table. Collin and his team were fantastic
Appreciate the help and assistance from both my realtor and the whole team. Especially thanks to Travis for guiding us through the process and answering all of my questions. Again, thank you.
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This is the second home I have purchased through VU and the team over there is great. Jason C. And his team got me taken care of from 10 states away with no hassle! Thank you
Jimmy and Derick were a great team to work with — very knowledgeable and professional.
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
Steph was easy to work with and always willing to answer our questions.
Jake Hanson did such an amazing job working with me, as a repeat client, to make sure I got the best loan terms available. He was quick to answer all my questions and made me feel I was in capable hands. The follow through with Shawna was wonderful and was very helpful. Tammy (?) worked hard to try to get me covered with insurance too. I had a dream team and from start to finish, the process was smooth. There was never a time I had a question when there wasn't a prompt reply. I honestly couldn’t have asked for a better experience. Thank you all!
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Made everything smooth and easy! So easy, I forgot I was buying a house! ZERO stress, always available and great communication amongst the whole team.
Our experience with Veterans United was outstanding from start to finish. The entire team was professional, responsive, knowledgeable, and genuinely supportive throughout the home-buying process.What stood out most was the level of communication and the access to resources provided along the way. Buying a home can be stressful, especially during a PCS move, but Veterans United made the process feel organized, manageable, and far less overwhelming. Whenever we had questions, someone was available to provide clear answers and guidance.The online tools, educational resources, and coordination among the loan team helped simplify what could have been a very complicated process. We always felt informed, supported, and confident that our best interests were being considered.We are grateful for the dedication and customer service demonstrated by the entire team and would gladly recommend Veterans United to other homebuyers, especially military families navigating a move or relocation.
VU did a great job! Excellent communication and did everything they said they would do. Highly recommend!
Where's my appraisal that you used to deny my refinance?
Thank you so much for your determination to make my dream come true !
The team was amazing! Great communication throughout the process and not being treated like just another home buyer.
It was easy and painless. They held my hand through the whole thing! I couldn't have asked for an easier process.
