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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,904 reviews
937 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,904 unfiltered reviews

Starting on Page 9 of 15,897. Return to Page 1

5 out of 5 Stars

Veterans United helped make the process easy, especially with troubles resulted from houses not being adequate for appraisal or in need of repairs, and being a first-time homebuyer with Veterans United’s the only way to go.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

From start to finish VU did a great job. Very easy to work with. Willing to answer questions. Competitive rates and if you do find a lower rate in the process , let them know!

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer Team Lead: Samuel Yoo

NMLS# 149705

4.5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Overall, I had a great experience with Veterans United. The process was smooth and well organized from beginning to end. The team was professional, responsive, and kept me informed throughout each step of the loan process. Whenever I had questions, they were available and provided clear answers. I appreciated their knowledge of the VA loan process and the support they provided all the way through closing. I would definitely recommend Veterans United to other Veterans looking to purchase a home.

headshot image of Jess Hoppe

Loan Officer: Jess Hoppe

NMLS# 2300769

5 out of 5 Stars
Photo submission from James S.

From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

I had a great experience with Veterans United. Miguel and Alyssa walked me through every step and made it a very easy process. I would definitely recommend Veterans United. Thank you very much.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

3.5 out of 5 Stars
headshot image of Justin Cupp

Loan Officer: Justin Cupp

NMLS# 2103776

5 out of 5 Stars

We actually used Veterans United from Germany relocating back to United States, and it was given the time difference, it was a little tricky, but they made it pretty painless. And we were able to close on time. They answered our very fast.

headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

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5 out of 5 Stars

My Husband and I were first time home buyers and did not have a clue about anything. Chris guided us with every step of the way. He made the process easy and stress free. There where times I would call him and ask if there was anything I needed to do and he was always say "nope we are taking care of it and will reach out if anything is needed." Any questions ,Chris and his team would answer them right away. Best experience ever!!!!! Now we are in our dream home thanks to Chris and his amazing team

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars

5 Gold Star Veterans Customer Service. Veterans United made it simple for me to achieve closing on a house.

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars

Trevor is the best!

headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

This was a seamless and easy process
I highly recommend Veterans United

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Eric,Kimmy,Jason & Trent are the best. They were on top of everything. I highly recommend This team to anyone. I hope Veteran United keeps this team together for a very long time. You will not regret it.

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars

This is the second time I have used Veterans United. As always they took care of me. Matthew and the rest of the team is outstanding!

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

4.5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Mallory Mason

Loan Officer: Mallory Mason

NMLS# 2801193

4.5 out of 5 Stars

There are no words to express how grateful we are for India. We were nervous about purchasing a home from Pennsylvania to Tennessee and not being able to do an actual walk through. She was so patient and looked out for us. I will highly recommend India

headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

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Experience first-hand why 380,841 homeowners give us a perfect score!

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5 out of 5 Stars

Jacob was awesome ,could always reach him.He never rushed me , made sure I understood everything.

headshot image of Jacob Brewer

Loan Officer: Jacob Brewer

NMLS# 2795940

4.5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

They made the process easy abd fun!

headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

ALL THE STAFF THAT I WORKED WITH IN BUYING MY HOME WERE OUTSTANDING AND VERY HELPFUL AND PLEASENT TO DEAL WITH , I FEEL THEY WENT ABOVE AND BEYONE TO HELP ME. I WOULD DIFFENTLY RECOMMEND THEM TO ANY VETERANS. GOOD JOB TEAM. THANK YOY SO VERY MUCH.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

I think the process was very thorough & everyone that I had the privilege of working with was more than helpful!

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars

Eric was great to work with.

headshot image of Eric Voss

Loan Officer: Eric Voss

NMLS# 2770519

5 out of 5 Stars

Jake & Brooke are the absolute best agents to work with
They assist you with all questions & are always available
They make home buying or refinancing easy
VU is the best

headshot image of Jake Hanson

Loan Officer Team Lead: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

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