Drew helped us so much! We had an amazing experience!! We love our house so much and wouldn’t have been able to do it without our team.
I retired from the Army last year and started searching for my forever home. Veterans United was my first choice, and they made the entire process smooth from start to finish. I had a great team that kept everything moving, communicated clearly, and helped me close in less than 30 days. Buying a home can be stressful, but they made the experience feel easy. I would recommend Veterans United to the military and veteran community any day of the week. Great experience all around.Chris T. and Alexis B. were absolutely AWESOME!
Extreemly well done. Haley was excellent! Always got back to us and calmed us..lol (She knows)
Enjoyed the home buying experience!
Great job@
Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!
The process was very organized and helpful to me.
Super helpful and patient. Very positive.
Rich and Rachel were very helpful with educating me on VA Loans (this was my first) and providing clear communication throughout the process.
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3 months ago. I never dreamed I'd be in my own home. These guys are the best. I was just a quarterback. I handed them the ball and they did the work.
Found out today that my Home insurance policy has not been paid. Not happy about that!! What happened after my refi??
Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!
We would be glad to use them again,
Steve, Codie and others were very helping us obtain our loan and always responded back promptly.
Much appreciatedKevin
Alice Schneider, Suzan R and their team at veterans united are amazing. They made what could have been a stressful process feel smooth and manageable every step of the way. We truly appreciate the guidance, communication, and care you showed us from start to finish.
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Toby is the man. Always super responsive and works to get you the best possible experience. Highly recommend!
David geier was my loan officer, him and his team did a great job. Thanks guys.
I am glad to be able to provide this feedback.Although this home buying experience has been met with challenges (at no fault of Veterans United) - there is one single person that made this experience as good as it could be and that is Randy Groner. I never had someone provide a level of customer service like he has done for me and my family throughout this process. Randy is truly an invaluable member of your organization. If I ever buy another house in the future I will specifically ask for him over all others.Some examples of how he has went truly above and beyond throughout this experience:
-Randy was available for me at a moments notice at all hours of the day. For example; I have reached out to him early at 5am and late as 11pm and he has responded to my questions. This level of customer service alone is unheard of. I truly felt that he was a part of my family and ensured he tried to do act in the best interest of my family.
- Randy stuck up for me when the sellers agent tried to act in an unethical manner. I felt he was truly more on my side than my own agent. When I say I probably would have just given up on this whole process without Randy - I truly mean it.
-Randy was extremely professional and a subject matter expert throughout this process. Even in the day of closing, which took almost 7 hours (due to the sellers), he remained available and ensured that he did whatever it took to make the process go as smooth as possible. He even spoke with the sellers attorney to ensure that I was protected. I felt he was there with me at the closing table.This sale would not have happened without Randy. Honestly, he was the sole reason it closed because he remained available and remained in mine and my family's corner.Randy from the bottom of the Lehman family's heart, thank you for all that you have done for us. We are truly grateful for you.
This is the second time I have worked with James Walrod and his team. It has been the best experience both times. They take very good care of you during a process that can be very stressful. Everyone went above and beyond; listening to me about and helping me with situations that were not even their responsibility. The biggest thing is I completely trust them. Ten stars is not enough.
Hunter Hukari is the epitome of a perfect loan officer, I truly dont think it could not have went any smoother on the lending end. Even when issues arose they were taken care of quickly and efficiently. We closed on time and I would give them 100 stars!!!
Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.
Exceptional experience! Never left with questions or concerns unanswered. Highly recommend
Yes, we had the best response experience and we didn’t feel pressured or rushed. The entire process was easy to with clear step by step instructions.
Suzie Sam and the team were amazing to work with. They kept everything upfront and they were very user-friendly. The house welcoming gift that they sent was the most emotional thing I’ve ever received in my life and I want them to know that I’m forever appreciative of them.
