Alex, Larry and Travis made the home buying process easy… I can not thank them enough for the guidance and support!
Thank you so much for your determination to make my dream come true !
Everybody Nathan Jordan Crosby your whole team was absolutely wonderful to work with. You guys have become like family. Love you all. Thank you so much, Jennifer.
Veteran United IS efficient communication, professional guidance, and smooth, fast closing process.
The overall experience was good. I just think a little more communication would have been helpful once the initial closing date passed. But I appreciate your patience with me while I was waiting on my employment verification. I am pleased with the experience and would definitely recommend you.
Drennan and Nico were great. Drennan helped me from start to finish, helping me the whole way. Nico also helped me once I found my house. Both were patient with me when I had mini freak outs during the process. Both of these guys handled everything like pros and handled everything that I asked of them.
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The people at veterans united made buying a home very simple. They are very punctual, they don’t play around with,they get it done!
Veterans United helped me and my wife get our first condo, and the whole experience was great. They were always checking on me, had fast response times, and it genuinely felt like they wanted the best for us every step of the way. Brandon was very friendly and helpful—he searched through different home insurance options, gave moving company recommendations and price matches, and helped with internet, electric, etc. Stephanie at VU went above and beyond when I had some trouble with my credit scores—she was always checking in, processing documents quickly, and it really felt like she was rooting for us to make it to closing. Matt Landis was our go-to guy and always explained things when I didn’t understand or had questions. He’s very knowledgeable and really set the tone for all the great people there. Overall, what stood out most was the customer service—always friendly, always there, and very helpful.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Communication and professionalism was great until the end. Our closing was delayed for a couple days, but we were not informed until the night before. I did not personally speak to Madeline, but Jay sent the following text to my client: “ it sounds like your two biggest issues are utilities starting & help moving. They will be able to easily update the effective date for your utilities if you call them. I regards to the move itself you are staying with family currently correct? So you will not be homeless or have no where to stay for the 2 extra days between Tuesday & Thursday right?”
Especially considering the number of homeless vets in the world today, this was extremely disrespectful and disappointing. I will not be recommending this lender to any of my future clients.
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
Second time using Veterans United, same great service as the first time. Feel free to ask them about anything related to the loan process or buying and selling a house. They are more than happy to help or direct you to someone who can.
My whole veterans united team was absolutely amazing!
Yes this process was very easy overall and Matt’s guidance made sure it never skipped a beat.
