Hands down, the best and friendliest group of people to work with! The whole team made it a super easy process!
The Team at Veterans United are absolutely the best group of business professionals. They all go above and beyond to ensure customers are taken care of and work in your best interest. I will without a doubt be returning to do business in the future.
I am so disappointed that I can only rate 10 out of 10 because this team deserve a 100 and beyond. I am so thankful and I mostly want to shout out to one specific person out of the whole team that help me through the end and that is Taylyn she was the most help and most amazing person out of the whole team she stuck with me in the beginning all the way to the end of My house closing date. Thank you so much for everything this whole team show up and show out from being professional, had wonderful personalities, help answer all my questions, and great communication and keeping me updated with the whole process.
Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!
It was a great experience even with my team having so many changes everything stayed on track up to the end. It was an overwhelming experience that they helped simplify and they were extremely responsive to emails and texts.
Jennifer was awesome! She made herself available to us no matter when we called and we really appreciated it.
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Everyone at VU was knowledgeable,
helpful, kind and professional. They were always happy to answer any questions we had. It was a real pleasure working with Ryan and Kyle.
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
I cannot recommend Veterans United highly enough! A special thank you to Sean Newcomb and Paige Thompson for their exceptional professionalism, dedication, and unwavering commitment throughout our homebuying journey. Sean's outstanding leadership, knowledge, and willingness to go above and beyond, combined with Paige's incredible responsiveness, attention to detail, and genuine care, made an otherwise stressful process feel manageable and rewarding. Their communication, patience, and determination to help our family achieve homeownership were truly second to none. It's rare to find a team so genuinely invested in the people they serve. Veterans United should be incredibly proud to have these two representing their organization. An absolutely phenomenal team that deserves far more than a simple 10/10 rating...
Working with Jordan and his team was an effortless experience from start to finish during our financing process. They responded to our questions with remarkable speed! Every step of the way, from obtaining our preapproval letter to the final closing, was thoroughly explained. The VU portal turned out to be an invaluable resource for us borrowers, as well; it was user-friendly and contained all the necessary information, from finding homeowner's insurance to details about moving services. Every member of Jordan's team was eager to help. We were pleasantly surprised to discover that we received a $200 reduction in our mortgage payment from the original quote, thanks to Jordan's skillful use of our excess seller’s credit to secure a better rate. My wife and I were truly impressed by their dedication throughout the entire process until we received our keys. Keep up the great work, VU! It's fantastic to see you hiring people who genuinely care about veterans. And to Jordan and his team, your exceptional efforts are greatly appreciated!
The people were nice and easy to work with and everything was easy to submit. The initial loan I was offered had several thousand dollars of fees that other companies wouldn’t have charged. I had to get a competing loan offer to get these waved. When the time came to close I was blindsided by costs far higher than what was given to me in earlier estimates. I expected the information given to me to be accurate but instead I almost couldn’t afford to close. I was given a credit by the seller to fix some of the issues with the townhome I bought but none of that money is left after closing. I expected my agent to give me accurate information to make informed decisions and plan my budget accordingly. This did not happen. I have already talked one of my friends into walking away from veterans United.
Veteran’s United paved the way for our growing family to finally find and support our home!
The team we worked with was truly amazing, and patient with us, helped us through the whole process with as less stress as possible.
My team was amazing if I ever decide to buy another house I'd request my same team thank you guys so much
The team at vu helped us to get the house we wanted with little to no stress at all on to us. They are very friendly and you can tell they are here to help.
Best decision ever made. I was scrolling FB and Veterans United popped up and I was passing time anyway however I thought I may consider relocating in the near future. So I was checking the site out and answered a few questions and that became the best experience of purchasing a house you cannot imagine. At the time I was curious how much I qualified for in case I decided to make the move, so about six months went by and I had a contact in an email Veterans United had sent when I had inquired when I was curious. I had kinda been looking at property and houses so I contacted Veterans United and they assigned a team to help walk me through the purchasing process and insured me if I need anything give them a call. When I called if they did not answer, within 15 minutes they would have called me back. The greatest part was the team they assigned to you is who dealt with you all the way through the process, so same contacts same person (not a different person) every call. The purchase, financing, insurance even the movers they had access to. I was so smooth and so effortless the felt more like friends than someone you was doing business with. Very personal and responsive in every way. I highly recommend and have shared my experince with numerous friends and family. They support everyone not only Veterans.
