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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,134

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

4.5 out of 5 Stars
Would Recommend

I have many good things to say about Veterans United. They were a pleasure to work with, very transparent and timely, as well as going above and beyond to ensure we were updated the second new information was put out. My only concern is mainly my fault, if you’re planning on getting married during the home buying process, put it off until a bit afterwards. If that’s not an option, tell them at the start of the process.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Derek was always available and responsive! Top notch professionalism and very helpful along the entire process!

headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

Yes I would absolutely recommend you guys to friends and family. Marty went above and beyond to get my family and I taken care of.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
Photo submission from Esequiel A.

I had an amazing experience buying my new house with Aaron and his team. Thank you guys for making my dream come true.

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
Would Recommend

This is our second time working with Scott and the VU home loan team to purchase property. Each time has been a great experience and we’re very happy with the support we received.

headshot image of Scott Davis

Senior Loan Officer Team Lead: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
Would Recommend
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Would Recommend

Even when things are quiet and you're wondering what's happening, they're working hard behind the scenes making things easy for you. Just know that the quieter things are, the more that's getting done. Great company to deal with and ready to work through any complicated issues for a great experience.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars
Would Recommend

Brittany and Christopher was amazing to work with. Brittany made the process clear and assisted with all documents needed for the process. She helped ensure that we had no delays on our end to close. Would highly recommend.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4.5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Nathan and Lisa were OUTSTANDING! made the buying process so easy and understandable. Every question was answered swiftly and efficiently! Definitely would want to work with them in the future!

headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend
headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
Would Recommend

We had a great experience working with veterans United. Chance, Bryan, and the team were very kind, helpful, prompt working to help us get approved. Very grateful!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

My loan officer Tyler was absolutely outstanding and extremely knowledge throughout the entire process. Veterans United has really made my family’s dream come true.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

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5 out of 5 Stars
Would Recommend

This was the Best Mortgage process I have experienced.
Tyler and his staff guided me through every step with courtesy, knowledge, and professionalism. There were no surprises and they were always one step ahead from start to finish.

headshot image of Tyler Stump

Loan Officer: Tyler Stump

NMLS# 2734910

5 out of 5 Stars
Would Recommend

Cannot say enough about how well Kelly and her team made my home purchase so easy. From day one Kelly listened to our questions and never felt like we were "just another number". It was like talking to family. Home buying can be stressful. She always was there to answer our questions. Outstanding customer service Kelly! We are so glad we went with Veterans United opposed to other lenders I have used in the past. (NFCU)
THANKS AGAIN! I would highly recommend.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Excellent service

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend
Photo submission from Brett B.

We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

3.5 out of 5 Stars
Would Recommend

Depending on what the financial situation is and what your goals are this can be the way to go.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

I have nothing but praise for my Veterans United Dream team. From the initial contact to signing on the dotted line, everyone on our team was professional and very good at what they did in getting my family and I into our dream home. My loan officer Scott Finklang kept me on task with getting my credit where it needed to be for approval. Matt Hudson in underwriting made sure all my needed documentation was in order. Julia Lubbering my Concierge was always available if I had any questions or concerns. Last but not least my reality dynamic duo of Lisa and Sangty Mam helping us find the perfect house. The most important part of the process was even when we hit a setback (there were a few) the team kept us thinking positive. And that's something I can really appreciate now looking back. If any of my fellow veterans are thinking about a home purchase, this is the place to go to. Thank you so much everyone for your hard work. My family and I appreciate everything you did for us.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

4.5 out of 5 Stars
Would Recommend
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

More Reviews

See all 472,134 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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