Kyle was great. Helpful and understanding of the situation.
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
I work with Cal he was very fun to work with and communicated everything that I was not sure of.
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I have purchased real estate before but not with a VA loan that seem to have their own set of rules. Nate and his staff ensured that I had all documentation needed in a way that let me find the required information at my own pace.Loved their professionalism.
Veterans United and Mike Patzius makes a team that is unbeatable, will always trust them for all my home loan needs. I always feel very safe dealing with Michael and know he can always help me in any manner. Sincerely, Roy Peters
Thank you so much for your determination to make my dream come true !
This was easy and painless process. Great team to work with. Timely feedback from my team
My VU team was absolutely outstanding! This whole process was done online and I could not have asked for a more professional and accommodating team!
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First, the entire team was fantastic to work with. They were all so friendly and had excellent customer service. They were available and highly responsive to my questions. It was really great.Second, the process was seamless and integrated amazingly well with all of the DoW (DOD) systems I needed to log into to secure the loan and pre-approval. It was very easy to get set up.Shout out to Lindsey Doty, Jessica Erb and Michelle Dapkus. True professionals and really great at their jobs.
Everyone was fantastic throughout this entire experience. We were never left with an unanswered question - of which there were few since the Team kept us informed of everything we needed (and did not know we needed) almost daily.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
We couldn’t have asked for a better experience with Ross Pierson! From start to finish, he guided us through the VA home loan process with professionalism, patience, and genuine care. He took the time to explain every detail, answer our questions, and ensure we understood our options—making what can often feel like a complicated process smooth and stress-free.Thanks to Ross, we felt confident and supported throughout the entire journey. He and his team went above and beyond to ensure our loan was processed quickly and efficiently, and we always felt like a top priority.If you’re looking for someone knowledgeable, reliable, and truly committed to their clients, we highly recommend Ross. Our homeownership dream became a reality thanks to his outstanding guidance.
Blake and his team made the whole process easy. They were very responsive to e-mails and phone calls. The online portal is intuitive and easy to navigate. Everything went great, overall. I highly recommend Veterans United.
The entire loan team was a delight to work with. Thanks for all your efforts.
