Super quick to respond with my concerns and very helpful! Walked me through the process and answer all questions!
Great company to work with. Employees made the process from Application to close very smooth. Only reason I didn’t give a 10 was how long my process took.
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).
The Loan officers are not truthful and more interested in self then helping you
Jeff was
Absolutely amazing. He was patient, informative prompt and honest!
I had the most pleasant home buying experience. I found the Vet United website user friendly. Tony, Tiffani, and Tandy were awesome. Thank you!
My team helped me get the loan, they did not seem happy when I needed to know how to or who to ask for help understanding things I wanted to know. I called, and usually ended up getting voicemail and waited for a response, I do know everyone was really busy with other clients, so I asked my Realtor
From start to finish, my experience was, like a journey down “A road less traveled” (personally)… The best part of this Journey was that It was as though “God himself” was directing the entire way; through my Veteran’s United team. “OWED TO A DREAM”!!!
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
My VU team made the entire buying process seamless and stress-free. VU was always responsive to any concerns or questions I had, and ensured a smooth closing.
Fast and on time
Kelsey Riggs was amazing with purchasing my home, she walked me through everything. Kelsey was extremely friendly and informative about the process and what was needed to do.
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Working with Kyle has been phenomenal! He was able to thoroughly explain every category and provide sufficient information. Every question we had, was answered immediately. Even when he was not available, the VU team was able to assist us. Closing day was perfect, being able to laugh and joke around with Kyle made the entirety of closing on our first home seamless. Even through the laughs, Kyle was able to answer the questions we had. Thank you for making everything easy, we plan to work with you again in the near future. We would also like to thank Alyssa for being exceptional during the time Kyle was out. Alyssa was prompt efficient, ans she was able to handle every task sent her way and we loved working with you. Thank you to everyone at VU!
Everyone has been super helpful throughout the whole process
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Jeff was outstanding from beginning to end. He made the entire process as smooth and stress-free as possible, kept us informed, answered our questions, and always made sure we understood what was happening and what to expect next.There were several moving parts throughout the process, and Jeff consistently worked behind the scenes to make everything come together. We always felt like he was looking out for us and doing everything he could to get us the best possible outcome.We couldn't be happier with how everything turned out. I would absolutely recommend Jeff and Veterans United to any Veteran looking to purchase a home. Thank you, Jeff, for helping us get into our new home!
