Both experiences buying a home through veterans united have been low stress and loan officer has been helpful!
Working with Jay was one of the smoothest home buying process I've ever experience! I would highly recommend him! Thanks Jay.
I’m a very proud emotional home owner. God bless and thank you
They are the kindest most reliable people to have help you
Helped me with everything.
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This is my second time using Veterans United, and I can’t express how great my experience was the first time—and even more so the second time. Their team is thorough, quick, and accurate, making the entire process smooth and stress-free. I rarely had to wait for responses regarding paperwork or information, and they were extremely informative and transparent about what was happening every step of the way. Their professionalism, attention to detail, and genuine commitment to helping veterans truly set them apart. I have suggested, and will continue to suggest, Veterans United to anyone looking for a superior lender that delivers exceptional service and results.
As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.
The process was as easy as the market allowed, and the resources provided were exactly what I needed to go forward smoothly.
Cost to much and takes wayyyy to long
Horrible experience 😪
Response from Veterans United
Hi Brian,
I’m really sorry this was your experience. Feeling like the process took too long and cost more than expected is incredibly frustrating, and that’s not how it should feel. I appreciate you being honest about what you went through.
Sincerely,
Claire S.
Client Relations Manager
Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.
It was kinda rough road but everything went well as planned excellent communication between all parties


