Initially started strong then lack of communication had some rough sledding for a while but in the end last minute you guys came through. Communication has to be better.
Easy to work with.
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
Blake was absolutely exceptional throughout the entire home-buying process. From our first conversation to closing day, he consistently went above and beyond to make sure everything stayed on track. His communication was outstanding—every call, email, and question was answered quickly, and he always took the time to explain things in a way that was easy to understand.What impressed me most was Blake’s professionalism, attention to detail, and genuine care for helping veterans succeed. He never made us feel like just another loan file. Instead, he treated our home purchase like it was personally important to him and worked tirelessly to ensure we had the best experience possible.There were several moments throughout the process where Blake’s knowledge, responsiveness, and problem-solving skills gave us peace of mind. Buying a home can be stressful, but having someone like Blake in your corner makes all the difference. He was proactive, trustworthy, and always one step ahead.Because of Blake and the Veterans United team, my family was able to purchase our dream home with confidence. I cannot say enough good things about the level of service we received. If you’re a veteran looking to buy a home, ask for Blake—you won’t find a better loan officer. Thank you for everything you did for our family and for making this experience such a positive and memorable one.
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The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
It cannot be understated how amazing and helpful Sam Brown and C.J. Snook are.I've been with Navy Federal for 13 years. My experience with with them, for some reason, was atrocious. I was pre-approved all the way up to a week before closing and I got a decline and had no communication with my loan officer there. At that point, I reached out to Veterans United and was connected with Sam and C.J. To say it was a night-and-day difference is an absolute understatement.Sam Brown absolutely changed my life and ensured I had the steps laid out in front of me to ensure that I was able to move into my dream home. With a kid on the way and moving states, the stress was high, but Sam kept me on track and was positive through the entire experience.I cannot recommend them enough, and if anyone has any questions about their experience, feel free to reach out to me personally, through any social media or any way you can get a hold of me personally and I'm more than happy to share my full experience.
Very knowledgeable and helpful. Buying a home is a complicated process, but the experts at VU made it seem easy.
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Kudos to Sarah M. And Mirza K. The awesome team that kept us informed every step of the way and made this whole process seamlessly successful!
I was under a lot of the stress with my move. It was a good thing I picked Veterans United, and I am glad I did. They made it easier and less to worry about,
Everyone was responsive and kept me informed. All forms were easy to access.
we had a very tight timeline to close and didn't even know if we would be eligible for VA loan since service was so long ago. the whole team did a great job in maintaining contact and getting the job done
I felt it was impossible to get a hold of people when I needed them the most..... I kept getting auto responses that my team was out of the office with out any sort of contact for someone to help while they were..... In the beginning it was great and I feel as soon as I told them I was happy they gave up and moved on to the next loan..... A lot of times I felt the lack of communication was very unprofessional and frustrating during a time I needed my team the most. Cedric was the only member of my team that I felt cared about my concerns and was willing to find me solutions..... I feel like everyone else only dealt with me to get me to leave them alone..... Almost felt abandoned at the end which is why I wouldn't recommend VU. At the beginning of making one of the biggest fancial decisions of my life I felt I was lead on and told I was going to experience the complete opposite of what I actually did experience. Very disappointed because a friend of mine did recommend VU and I believe we had very different experiences.
