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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,134 reviews
779 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,134 unfiltered reviews

Starting on Page 9 of 14,905. Return to Page 1

5 out of 5 Stars

Although you won't be pleased to know this, I accidentally stumbled upon you. My parents are in failing health, and so I thought I would look into buying a house to be nearer to them than I was at 805 miles away. I attempted to look up information on how to file for a VA loan, and somehow I ended up on your website. At first I was skeptical thinking that you might be a scam or something. But, as I soon discovered, you are a legitimate business built upon a core mission to help veterans become homeowners. Thank you for being there for me when I needed you. My parents thank you as well. Until I stumbled upon you, I had never heard of your organization. So, perhaps you can build up your advertising a little more to reach us out here in this busy world of ours.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

4 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
Photo submission from Donald J.

Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

The service and attention to detail was phenomenal. The app and communication via phone, email, & text worked great for my schedule. The entire process took less than 45 days from initial contact to finish. I would definitely recommend (and have already) MyVU team to others.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars

Yes it was great working with Shan Ward and his team couldn't have been anyone else better to work with

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars

Definitely recommend Veterans United as a stellar mortgage lender. Their customer service goes above and beyond! Such a wonderful home purchase experience!!

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

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Experience first-hand why 355,246 homeowners give us a perfect score!

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5 out of 5 Stars

My Husband and I are both Veterans and we moved to an area to be with family. We decided after renting for three months we needed a home. Searching through the Internet trying to find a Veterans loan providers. After researching reviews and backgrounds we called Veterans United. The first call the gentleman was very informative and made me feel welcomed. After we talked we decided to go forward. Next we were contacted by Lance our loan office. Lance was very professional and welcoming. We have not bought a home together and we knew nothing of the process. Lance guided us through everything and set up a team, including realtors in our area. Everything ran smoothly and we felt like the team was working for us at every turn. That was refreshing and a blessing. It helped us focus on our needs for our forever home. Lance Madi and Josh and all the team set up for us were professional and made you feel like family while buying a home. We would highly recommend Lance and Veteran United for paying a home. Thank you so much Lance we love our home and y'all made it possible.
Ray and Donna Lahti

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Jay and his whole team were phenomenal to work with! They truly made the process so smooth and seamless from start to finish.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Photo submission from Jonathan M.

As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

I found the Veterans United application very comprehensive and easy to follow the steps to purchasing my home. I’ve utilized VU twice now and wouldn’t hesitate to use their services in the future.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars

This is my 5th home and by far the best loan experience I’ve ever had! The team and yes team, make it easy for you as a customer! While ensuring I receive a competitive rate, they were able to assist with competitive insurance and home services. The app and dropbox are both user friendly and efficient. Sounds weird saying it but I’m pleased with my loan experience!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

Ready to see for yourself?

Experience first-hand why 355,246 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars

VU was a amazing experience! I loved how quick and organized this home buying process was!

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Alex and John are absolute rockstars. When my family and I PCS next he will be hearing from me again. I couldn’t ask for a more reliable and supportive team.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Photo submission from Jeremy L.

Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

I’ve worked with Veterans United before, and I know you do great work with integrity! You even remembered me from the last time, years ago. Thanks for making the process as smooth and efficient as possible, and for being so friendly and nice along the way!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars

The Team at Veterans United was very responsive to questions and proactive in providing updates throughout the process. It was a very organized and step by step process that put my wife and I at ease at every stage. I would recommend Veterans United for everyone looking to purchase a home.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

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