I felt like I had to do too much of the leg work during the home buying process. I thought that one of the largest mortgage companies in America would have been of more assistance to a first-time home buyer with no experience. When I expressed the need for assistance to Brandon Willis, he just googled services in my area and sent me a link which was not helpful at all. I also received many remarks that were rude, in my opinion, from Rachel Gruber and Brandon Willis, such as asking me if I was still going to purchase my home when I was days from closing and had been working on my loan for months. Overall, I would not recommend Veterans United to friends or family and I intend to work with a different company, that has better customer service, when I purchase my next home.
Erik and the team that was in charge of helping my wife and I find our first home together was absolutely top notch and made the process alot more digestible and smooth. They treated us like family and did everything they could to get our house for us. Forever grateful to the Veterans Untied teams for what they do. Thank you so much!
My team of Wesley, Bradley, and Jake absolutely crush it!!! Everyone I talk to says they have never seen a home buying process go so smoothly.Thank you guys
Dominick Green
We have been feeling so at peace and blessed in our new home! We are finally apart of a neighborhood and get to have the freedom in our own space! Thank you to my team, everyone acted as great advocates for my purchase as a 1st time homeowner!
This is good for all veterans young and Senior they do basically all the work and guide you through what you need thank you very much and they're with you in the long run
My loan team was beyond awesome! From Jamie, to Landon, to Rachel everyone took great care of me! Landon is such a jewel and if I could thank him 10 times more it wouldn't be enough! Same goes for Rachel!
VU covered all the bases and answered all the questions.
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Made this stressful move a pleasant one!
Joseph and his team made our home buying process through Veterans United as seamless and smooth as possible. I truly appreciate the care and consideration we were given as well as excellent communication. Thank you!
Thank you to our team for making this process smooth! We love our new home!
Darin has been the best. Second time he helped me close on a house. Very professional, kind and amazing at his job. Always responding in a timely manner. Whole team was amazing. Thank you guys!
Too many mistakes
Everything was great from start to finish. Always kept me informed.
I cannot say enough great things about my experience with Veterans United Home Loans, especially the exceptional service I received from Christy!Refinancing a home can sometimes be stressful, overwhelming, and filled with uncertainty, but Christy made the entire experience feel effortless. From beginning to end, she demonstrated an incredible level of professionalism, dedication, patience, and genuine care. She went above and beyond to ensure that every question was answered, every concern was addressed, and every step of the refinancing process was clearly explained.What truly sets Christy apart is that she doesn't make you feel like just another customer or loan number. She makes you feel like a priority. Her communication was outstanding, her attention to detail was impressive, and her willingness to go the extra mile made all the difference. It was obvious that she genuinely cared about helping my family achieve the best possible outcome.As someone who has served 20 years in the military, I especially appreciate working with people who understand the importance of trust, integrity, accountability, and taking care of others. Christy exemplified every one of those qualities. Her commitment to providing exceptional customer service is something that deserves to be recognized.Veterans United should be extremely proud to have someone like Christy representing their organization. Employees like her are what turn a good company into an exceptional one. She didn't just help us refinance our home; she made the entire experience positive, comfortable, and memorable.If you're a veteran considering purchasing or refinancing a home, I wholeheartedly recommend Veterans United Home Loans. And if you're fortunate enough to work with Christy, you're in excellent hands!Thank you, Christy, for your hard work, dedication, and truly outstanding service. You have earned my trust, my appreciation, and my highest recommendation!Five stars simply aren't enough! ⭐⭐⭐⭐⭐
Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!
We could not be any happier with the way our loan process went! James did an amazing job. We thank you for everything you guys have done!!
The entire team was amazing, rate a 10/10. Team worked quickly to get me into my new home at an earlier than expected date. Communication was great. I have nothing but good things to say.
