Overall experience was good, and the mortgage team was very helpful and explanatory throughout the home-buying process. However, there were some documents that got missed/didn't get sent over to me in time, and our closing got pushed from a Friday to a Monday due to a 3-day waiting period pertaining to the final appraisal review. Aside from that, I would recommend.
The apps makes everything so convenient.
Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.
The entire process was rapid, taking about 35 days from the initial offer to closing. It was done entirely online without needing to visit anyone's office. I recommended Veterans United to two of my coworkers, who are relocating back to the United States this summer.
This process was made so simple, smooth and easy by my team and I cannot thank them enough for it!
Everyone was friendly, punctual, and made the process as smooth as possible!
I had a great experience with Tyler Oakley and his team. I would and will recommend.
I won't work with anyone else.
All involved were great helpful and very professional. I
Alex and his team were exceptional in their help finding and buying this house. The referral to Rob, the real estate agent was amazing. Both guys helped us every step of the way with the help of their teams and we would highly recommend this to anybody.
Devin Cott and his team were incredibly helpful in assisting us with everything we needed. This is our first house, and the process was long, but Devin never gave up on us. Thanks so much for y'all's help and support.
Jon and his team did an outstanding job. Right before closing, I could count on them with correct fast information. When I need them to respond- they did without hesitation.I appreciate the team and especially Beau.Thanks,
Brent
Ready to see for yourself?
Experience first-hand why 336,637 homeowners give us a perfect score!
Made the process easy.
The process was smooth and Brian and his team members were very helpful. This is a very professional, knowledgeable and hardworking team. They were always there for us and very responsive to our needs and concerns. One thing that could improve is the way the repairs (in our case - the septic distribution box repair) requiring permits with escrow holdback is dealt with. I would suggest that the holdback amount should be determined in light of the required repairs indicated on the permit issued by the appropriate authorities. The initials bids submitted by the buyer/seller could be based on what vendors are telling the buyer/seller and not based on what is required by the appropriate authority. Therefore, once the appropriate authority states the requirements in the permit, the buyer/seller should be allowed to withdraw the bids and submit new bids based on the permit. This prevents the buyer/seller from unnecessarily paying more into escrow than is really necessary. Requiring more of an escrow could also prevent the buyer/seller from closing in a timely fashion due to lack of resources that should not be required of the buyer/seller in the first place.
Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
Aaron was amazing and made the process so smooth and easy. He was our life saver!!! We appreciate him so much.
