Mark Dischert is amazing!!!!! Give that man a huge raise please thank you!!!!
This company is not veteran owned, conversations between the lender and title was not very fluid causing delays. There were a few people that where really good Jasin, and marina but I was moved from person to person it became confusing.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
Collin and his team did a great job from start to finish at meeting my individual needs in addition to adjusting and accomplishing my aggressive timeline
The Katie Rose team was awesome. Good communication and efficiency
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Very helpful and understanding, overall great experience.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
Ali and her team were very responsive, informative and kind. They made what could be a very stressful process seem easy, helping us have a smooth transition. We really appreciate all of their help...which is why this is our second time using Veteran's United. We would absolutely use them again! Thank you!
Brett and Dennis and the team could not have been more helpful. Never hesitated to answer any questions I had and was there every step of the way! 11/10!
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I cannot say enough great things about Crystaline and her entire team at Veterans United! This was my second time using Veterans United for a home loan, and once again they exceeded every expectation.
From start to finish, Crystaline and her team provided exceptional customer service. They were knowledgeable, responsive, professional, and always took the time to answer my questions and keep me informed throughout the entire mortgage process. Buying a home can be stressful, but they made everything feel organized, smooth, and manageable.
What impressed me most was how genuinely they cared about making sure everything went as planned. Their communication was outstanding, and I always felt like a valued customer rather than just another loan file.
This is exactly why I chose Veterans United a second time, and I won't hesitate to use them again in the future. They consistently deliver an outstanding experience and truly do not disappoint.
Thank you, Crystaline and the entire Veterans United team, for making my home-buying journey such a positive one. I highly recommend them to any veteran or homebuyer looking for a lender they can trust!
Janeanne Stephens was great to work with throughout my home-buying process.She was always responsive, answered my questions promptly, and took the time to explain the VA loan process whenever I needed clarification. As I searched for a home, she encouraged me to send her listings so she could help determine whether they would qualify for VA financing. That guidance saved me time and gave me confidence as I narrowed down my options.Whenever I had a question or needed information, Janeanne got back to me quickly and made the process much less stressful. She was knowledgeable, professional, and easy to work with from start to finish.I appreciate everything she did to help me through the financing process, and I would definitely recommend Janeanne Stephens and Veterans United to anyone using a VA home loan.
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
Dorian and his team really came through for us. He not only successfully convinced the seller to shift from only accepting a conventional loan to allowing us to go VA, but he was really responsive and personally stayed on our loan closing all the way until the end, something that was helpful because the title agency dropped the ball on the day of closing. Dorian is friendly, knowledgeable, and willing to work after hours. Can’t recommend more highly.
