Great service, easy process.
Mason and Christy were amazing to work with. The whole team is so nice and professional. I feel like they went above and beyond to get everything completed. I would highly recommend VU and Mason and his team to a friend.
Shane has been such a reliable friend during our challenging contract talks, always looking out for what’s best for us and making sure we get the best deal possible. My husband and I are so happy with how things turned out, and we’d definitely suggest Shane to anyone we know.
The team made the entire home purchase easy from start to close and followed up to ensure everything went as planned.
Jon and his team are awesome.
Nacim, Suzanne, my real estate agent, and my POC with the title company were all great, but my loan officer was not in office during my closing period. Nobody effectively replaced him, which resulted in several instances of contract values changing without my approval or awareness. Almost everyone on my team was amazing, and I did end up happy and with everything in order, but there was a mistake by the lenders. And there was subsequent difficulty communicating with them, causing frustration, headache, and missed work. I would have liked to have been informed about the numbers changing, and the mistake in arithmetic by the loan team is inexcusable. Sam Brown was my loan officer, and I would not recommend him, even though I doubt this is a common occurrence. It was extremely unprofessional.
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From the very beginning, Mike and Richard made what could have been an overwhelming process feel simple and manageable. They took the time to walk me through every single step, answered every question I had, and always made sure I understood what was happening. I never once felt like I was just another customer—they genuinely cared about helping my family achieve our dream of homeownership.Their professionalism, patience, honesty, and dedication went far beyond my expectations. They were always available when I needed them, kept me informed throughout the entire process, and truly went above and beyond in every way possible. It’s rare to find people who care this much about the people they’re helping, and it made all the difference.I can’t thank Mike and Richard enough for everything they did. If I could give them a 100 out of 10, I absolutely would. They are a huge asset to Veterans United, and I will gladly recommend them to every veteran, service member, and family member I know. Thank you both for making this experience such a positive one. I’ll always be grateful.


