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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,379 reviews
494 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,379 unfiltered reviews

Starting on Page 9 of 15,846. Return to Page 1

5 out of 5 Stars
headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

4 out of 5 Stars

Victoria was diligent. I know she has a lot going on. I wished I had more contact with her, but her workload makes it understandable. Overall she was caring and patient.

headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars

Very smooth process, I knew very little about the home buying process and every department was very present, knowledgeable, and eager to help. The team really looks out for you. Kenny is the man!

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

They were very thorough and made everything easy.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Outstanding from beginning to end

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer Team Lead: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

I couldn't have asked for better service.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

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5 out of 5 Stars

From start to finish, I was guided and handheld and I greatly appreciate it. Five stars.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars

Veteran United showed an awesome team effort to help me purchase my home. There were no setbacks everything went smoothly. My real estate agent Saundra was so attentive to my wife and I needs and was upfront whether it was good news or bad news. I always felt in-the-know when it came to the status of my purchase. I'll be sure to pick that team again if I had to.

headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

5 out of 5 Stars

I like the dashboard. It was very easy to use, and the team was always very communicative with me about accomplishing what needed to be accomplished.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

I have recommended Donnie from Veterans United to friends. Donnie's team had a quick loan turn over time and the cash is already in my account.

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

Chance and his entire team were outstanding from start to finish, they went above and beyond to make this process as easy as possible for me. I cant say enough good things about them all!!!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

4 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars

David did a great job and yes I would recommend veterans united to other..!!.Thank David, smooth job well done..!.John Hamilton

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

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5 out of 5 Stars

I had the most amazing, patient, & professional team!
My team members were: Justin(loan officer), Kacey(security system rep) Kaylyn(underwriter), Rashad(realtor), Shaniece(home buying concierge), and Tommy(car & home insurance agent).
All of these individuals worked diligently to ensure that I understood this process, step by step. I am forever grateful that the Lord placed all of these individuals on my house buying journey 🙏🏽🏠🛣️💯

headshot image of Justin Feingold

Loan Officer: Justin Feingold

NMLS# 2801845

5 out of 5 Stars

I requested minimal contact with preference for text messaging/email, and Debbie and Jennifer obliged my preference without issue and were wonderful to deal with. The website was intuitive and helpful, and my wife and I very much appreciated the gift that the team sent us. I would absolutely recommend this team for simplicity.

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars

Veterans United made our first time home buying experience such a breeze. We could not be more pleased!

headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

4.5 out of 5 Stars

This was one of the easiest home loans that I have ever did. The team that we had was outstanding. Would recommend them to everyone.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Photo submission from Diane P.

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Everyone I worked with was A+

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars

My loan officer was excellent. He answered every question on the paperwork and terms. He was extremely knowledgeable, patient, and eager to help at any chance that he had. 10/10 I would recommend working with Veterans United.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

Our loan officer Hiedi and her team were amazing! Communicated well and frequently to make sure we weren’t feeling lost. Always answered questions without over explaining. We felt extremely well prepared and informed on every step of the process.

headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

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