Thanks Veterans United ! And for the all the staff who do their best on the behalf of veterans. Thank you!
Veterans United helped us find out home and made the experience wonderful. If I had to do it all over again I would have not changed a single decision I made. Thanks to VA we found our home.
Everyone was very friendly and professional. They answered all my questions and were easy to work with.
Thank you all for working with me through this process and working around my crazy work schedule. I received your gift today, a wooden American Flag, and it really made my day to come to my new home and find it waiting for me! You guys have a great team and I would recommend to any other veterans looking to become a homeowner!
Great job
Quick, easy and fast..Very reliable.
Marty Gaddie is an amazing loan officer!
Stay away ..mushroom Mortgage..
Response from Veterans United
Hi Richard, we appreciate each opportunity to improve the customer experience at Veterans United. Thank you for being willing to acknowledge that you had a negative experience. Our Client Advocate team has already begun to research your comments, and we invite you to contact us directly if you would like to share more information.
The Realtors they set me up with were outstanding
The Veterans United experience works. Submit the information that you are asked for on time and it will speed the process up. I was able to close on the home I chose a few days beforehand. Ryan Stoll and his team did a fantastic job with helping me.
Erin is amazing!! Very quick to respond. She asked for paperwork and I made sure she had it immediately. Makes the loan process much easier.
They were there in the beginning for all your needs. Towards the back of the closing terrible communication.
Response from Veterans United
Christopher, thank you for taking time out fo your day to share this valuable feedback. We regret that the level of customer service did not remain constant throughout your loan process. If you are willing to provide specific details with one of our Client Advocate team members, then you can help us prevent a similar experience for customers in the future. We encourage you to give us a call.
Being in transition from the military to civilian life was not only a challenge for me, it also posed a challenge to almost every loan officer who looked at my application except Josh Kaplan and his team.Josh promised to get me into a home and he did.Every time I waivered, Josh and his team kept steadfast and got me in my dream home when I thought it was impossible.Josh and his team rescued my contract and closed a VA loan in under 10 days. Don't let anyone tell you VA loans are difficult to get or not worth it when you have a dedicated loan officer.Thank you Folks
