Veterans united set themselves aside from the rest. I had been quoting different mortage companies, and was taking a day to decide. Then the mail came and veterans united sent me a pair of socks with my welcome packet. (I had not received a welcome packet from any other lender) there was a catchy line printed on them. I sold at that point. Not to mention it was the lowest interest rate among 5 other well known mortgage lenders. My loan officer worked with me on some very unique issues. She was very creative and helpful. We stuck together whenever we came across a bump in the road. In the end, my family has a beautiful home we are so thankful for. I would definitely recommend veterans united!
Great communication
Very helpful, understanding, sincere
The rate that i received was outstanding. The process was smooth and you really feel that you are being taken care of.
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It was so easy!!!
The people at Veterans United were very helpful and attentive to our home buying experience this was my first home and Carrie and their teem were outstanding!
Easy and fast process!
I have had several experiences buying homes while using the VA loan benefit. While they all ended with a home purchase, the complete start to finish process with Cooper at Veteran United was an immeasurably better experience.
Before contacting Veterans United I had several other lending companies try use “number judo” or the bait and switch. Cooper gave me the loan details up front. He told me what could be subject to change and what could not. What I got was exactly what Cooper told me from the beginning.
Faren Birthisel, The loan coordinator was aways quick to respond to any questions or concerns I had and promptly resolved any issues. Ensuring the process was smooth, painless and quick as possible.
I think any veteran eligible for a VA loan would be doing themselves a disservice to not at least talk to Cooper before making a decision on a home loan.
I really appreciate the opportunity on buying a home through Veterans United. But, however it needs to be a better way for reservists to obtain certain personal documents such their retirement points statement, it took a while to get the form it would have worked out better with more internal help from Veterans United. But, overall I would recommend financing through you to all veterans. Thanks have a blessed day.
The experience was very good. A lot had changed since the last time we purchased a home. VU made the application process much easier than we thought.
Everyone was very nice and they made the process very simple, taking the time to explain everything to us. It wasn’t as difficult of a process as some of our friends have gone through.
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Nice site for easy administration
Great experience front to back. VU was exceptionally professional, knowledgeable and helpful throughout our home buying process.
I had a great experience with VU.
This process was simple and straightforward with Mary and team. Throughout the process I felt supported which is impressive as it is entirely remote and online driven.
