Kathy Monnig was the BOMB! I would recommend her to anyone. She was always professional, soft-spoken and patient. It did not matter how many times we called in a day, she was still the same understanding, willing to hear and answer our zillion and one questions. She comes highly recommended in our book. When she was going to be out of the office for a few days, she always let us know ahead of time. Now how often does that happen? Thank you, Kathy, your kindness and understand means more then you will ever know. God Bless.
Overall, it was a positive experience, but call/text often for updates, and coordinate with your realtor to work with them. The timeline from pre-approval to close wasn’t entirely clear, so stay on top of that, and always text or e-mail with questions, as that’s the fastest way to get a response.
Once again highly recommend
Veterans United made my first time home buying experience an easy and convenient process.
If your a first time buyer I would highly recommend you use veterans united 10 out of 10! I was a little intimidated about the whole process but veterans united made it absolutely pain free. As long as you listen to your team assigned to you and get the proper documents. You will be a very satisfied home owner at the end of the process.
Wonderful team! They made sure we were successful in buying our home. We are very happy.
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Very smooth process. The e-mails with the “to-do” items made it very simple
After my experience, I would not recommend VU. I hope they see this and make it right with me, and I hope they can fix things so that others don't have the same negative experience as I did.
Response from Veterans United
Thank you for sharing your experience, Dominic. Our commitment to providing excellent service means that your feedback is valuable. Our Client Advocate team will be looking into your file to further our ability to help every customer get to the closing table as quickly as possible. If you have any questions or concerns. please feel free to reach out to our Client Advocate desk. Thank you and thank you for your service.
VU made the stress of home buying so much easier.
Loved working with Ryan and Cooper. I am a detail person and they took great care of me.
I will never go through any other organization. Veterans United really set the bar very high. Their customer service skills, knowledge and availability made this home buying experience painless. I will and have already recommended Kris and Veterans Unites to everyone I know buying a house. Thank you
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Great job from start to finish!
Working with Veterans United was a real pleasure, they took care of us from start to finish. I would 100% recommend for any veteran that is even interested in owning their own home, to give them a call, that is all I did. I made a phone call with a question, then sat back and everyone else called me, it is one of the easiest things I have ever done. My only regret is I didn't call sooner.
Veterans United made this process very easy ! Everyone one that helped me went above & beyond ! I recommend every veteran to Veterans United !
