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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,053 reviews
952 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,053 unfiltered reviews

Starting on Page 9308 of 15,269. Return to Page 1

5 out of 5 Stars

This was one of the Easiest transactions I’ve ever made Erin made it so simple !

headshot image of Erin Craig

Loan Officer: Erin Craig

NMLS# 963957

5 out of 5 Stars
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Very helpful team, and a pleasure to work with!

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars

Katie, Kim and my entire loan team were extremely helpful to me along the way. There was never a moment that I was in the dark about what was happening. They were honest and very informative. I can not thank them enough for helping me get my first home!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

The Killeen Texas Branch exceeded my expectations. Kenny processed my application within minutes. Danny and Ryan took care of the rest. This was the fastest closing I ever experienced even with delays on the seller's side of the process. Job well done!

headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars

The process was very easy! If I ever decide to purchase again I will use Veterans United! I love the pre approval process! Thank you for making this Vet happy!

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Overall process was smooth but since closing in short time frame, the appraisal process could have been processed better. Seems like long time to get results and provide certificate of value. Funding Fee not cleared explained early in process, or I may have missed the explanation prior to Closing Disclosure.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

1.5 out of 5 Stars

I don't feel comfortable telling the truth via this platform.

Response from Veterans United

Thank you for your honesty Heidi. Please feel free to contact our Client Advocate team directly. They can provide a secure outlet for you to share your feedback.

5 out of 5 Stars

Even my realtor said your loan team was very helpful and efficient with communication and exchanging documents and she will be giving your name to new home buyers!!

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

4.5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

Veterans United had a representative accommodate my tight schedule. I'm in the process of mobilizing and do not have any means of transportation. They made it happen.

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
headshot image of Ryan Ewing

Loan Officer: Ryan Ewing

NMLS# 1812014

5 out of 5 Stars
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

4.5 out of 5 Stars
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars

My team was awesome to work with! They kept in touched always had my best interest.

headshot image of Logan Kadolph

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

I would recommend anyone to Matte and Kat.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars

Zack has been wonderful with our experiences of buying our home he has bent over backwards for us I rate his help a 10 thank you for his help shirley juare

headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

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5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

Veterans United is a great loan company and has handled multiple new purchases and refinances for us. Always professional and offers quick responses and closings.

headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

4.5 out of 5 Stars
headshot image of Benjamin Long

Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Mr. Brumfield and his team were very respectful throughout the whole process. True Professionals!!

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

I was impressed with How simple this loan was. Was really quick as well.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

This is the 2nd time I've used this company, I have worked with Scott Houin both times, he is a exceptional Loan Officer, je has everything in order and is on top of every situation that could come about in the home purchase or refinance process. I recommend Scott for a raise & promotion, that's how valuable he is to your company in my eyes!

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

4.5 out of 5 Stars
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

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