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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,053 reviews
828 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,053 unfiltered reviews

Starting on Page 9398 of 15,136. Return to Page 1

4.5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

The rate that i received was outstanding. The process was smooth and you really feel that you are being taken care of.

headshot image of Ryan Ewing

Loan Officer: Ryan Ewing

NMLS# 1812014

4 out of 5 Stars

It was so easy!!!

headshot image of Angela Sanders

Loan Officer: Angela Sanders

NMLS# 796987

5 out of 5 Stars

The people at Veterans United were very helpful and attentive to our home buying experience this was my first home and Carrie and their teem were outstanding!

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars

Easy and fast process!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

I have had several experiences buying homes while using the VA loan benefit. While they all ended with a home purchase, the complete start to finish process with Cooper at Veteran United was an immeasurably better experience.
Before contacting Veterans United I had several other lending companies try use “number judo” or the bait and switch. Cooper gave me the loan details up front. He told me what could be subject to change and what could not. What I got was exactly what Cooper told me from the beginning.
Faren Birthisel, The loan coordinator was aways quick to respond to any questions or concerns I had and promptly resolved any issues. Ensuring the process was smooth, painless and quick as possible.
I think any veteran eligible for a VA loan would be doing themselves a disservice to not at least talk to Cooper before making a decision on a home loan.

headshot image of Cooper Allen

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

4 out of 5 Stars
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

4 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

4 out of 5 Stars

I really appreciate the opportunity on buying a home through Veterans United. But, however it needs to be a better way for reservists to obtain certain personal documents such their retirement points statement, it took a while to get the form it would have worked out better with more internal help from Veterans United. But, overall I would recommend financing through you to all veterans. Thanks have a blessed day.

headshot image of David Munns

Loan Officer: David Munns

NMLS# 859838

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4.5 out of 5 Stars

The experience was very good. A lot had changed since the last time we purchased a home. VU made the application process much easier than we thought.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

Everyone was very nice and they made the process very simple, taking the time to explain everything to us. It wasn’t as difficult of a process as some of our friends have gone through.

headshot image of Kirk Jones

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars

Nice site for easy administration

headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Benjamin Long

Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Great experience front to back. VU was exceptionally professional, knowledgeable and helpful throughout our home buying process.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

I had a great experience with VU.

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars

This process was simple and straightforward with Mary and team. Throughout the process I felt supported which is impressive as it is entirely remote and online driven.

headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

4 out of 5 Stars
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

4.5 out of 5 Stars
headshot image of Lenni Oh

Loan Officer: Lenni Oh

NMLS# 1378325

Ready to see for yourself?

Experience first-hand why 361,251 homeowners give us a perfect score!

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4 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Everyone on Andrew Beckett's team was very easy to work with and had a lot of patience
when things went haywire on the part of our buyer.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4.5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

Mike and his team at Veterans United are Awesone!!

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

2.5 out of 5 Stars

way to many STUPID issues when trying to buy a house..

Response from Veterans United

While the guidelines for the VA loan can seem cumbersome, they are designed to protect Veterans' best interests when it comes to a home investment. Our dedicated loan teams are here to help Veterans navigate these obstacles on the road to home ownership. We appreciate your feedback, and we are available to discuss your issues in detail if you would like to contact our Client Advocate team.

2 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

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