The beginning process with Veterans United was quick and easy. Once it went to the transaction coordinator and then underwriting, it became a tedious hassle with communication being, most times, unsatisfactory.
Response from Veterans United
Scott, communication is the foundation of the service we provide, and we're very sorry if we didn't meet your expectations. We continue to review and revise our training materials based on feedback like this. We appreciate your help making the home buying journey better for Veterans.
slow,miss communacation,right hand didnt know what the left hand was doing
Everyone I worked with at Veterans United was amazing. They would always reply quickly and all of them were very kind, and SUPER helpful.
Steve and Shan are just awesome in how they handle and care about the Veterans they take care of. Thank you for the Great service for the second home mortgage loan with Veterans United.
My loan buying process with Veterans United was the least painful experience I have ever had buying a home.
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The staff at Veterans Home Loans are truly dedicated to helping the Vet. They work hard on seeing that you get that dream home.
Overall experience was amazing. Great service for veterans amidst all the modern day problems with veteran services in other areas.
Very flexible and adaptable company that out preformed a mush larger mortgage company.
Very easy to work with! Made purchasing my first home a breeze!
Christina Douglas is a rockstar highly professional and efficient I have used Veterans United for 5 different loans now and will continue to do so in the future. I live almost 100 miles away and they handle everything with ease.
Overall transaction went very fast. The service is awesome they take care of their client. I did not feel any stress at all they require less documents not like other lenders they ask for all kinds of documents.Johnny is a very customer oriented. He takes care of you and always prompt for your question. If you call him and doesn't answer it means he is busy but he'll return your call ASAP.
Highly recommended and absolutely will deal business with them again
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Heads and shoulders above any mortgage experience
Veterans United was definitely the right call to make. They got my purchase going immediately and the closing was done very smoothly. Appreciate their experience and their assistance.
Exceptional network of talented professionals. But to prevent frustration with dealing with the bank itself, make sure you have all your documents in line way ahead of time and a firm understanding that what matters is your provable year to date earnings and not your pay rate or anything else.
This was a smooth and stress free experience!
Jeff and his staff was sincerely wonderful
He and I have been working to geather for over a year and a half, while was challenging at times but I'm great full that we stayed the course marathon crowns are given to the one who endures to the end and my wife and I will enjoy this victory for many years to come.
May God bless you all that took part in our Red Sea experience!
Thanks Again!
