Provided excellent service every question was answered and everything happened fast!
Easy and efficient processes.
Great folks thanks!
Veterans United is the way to go when buying or refinancing a home. I really do appreciate how they help me to refinance for better rates.
I think there are less expensive loan companies with less closing costs that accept previous and recent appraisals. Also the depth Of disclosure required to prove my job was legit had more to do with the underwriters ignorance of Telemedicine. Also you sent a copy of my financial disclosure to the closing agent to SIGN AGAIN THUS DESTROYING MY PRIVACY TO THE WHOLE GOD DAMN COMMUNITY I AM MOVING TO!!!!!! DO YOU KNOW WHAT ITS LIKE TO HAVE EVERYONE IN TOWN KNOW YOU ARE A PHYSICIAN, PSYCHIATRIST AND HOW MUCH YOU EARN IN A SMALL TOWN? YOU ARE STUPID!!!!!! SO MUCH FOR PEACEFUL ANONIMITY. I am now forced to keep all my financial dealings in another state because of this TOTALLY UNNECESSARY DUPLICATION OF DISCLOSURE!!!!!! THIS WAS SO WRONG IN SO MANY WAYS. THE GOD DAMN LAWYER HAD TO KEEP CALLING ME DOC IN FRONT OF EVERY DAMN PERSON COMING AND GOING IN THEIR PODUNCT COUNTRY OFFICE. I WILL HAVE TO PAY DOUBLE FOR ANY SERVICES NEEDED AT THE HOUSE. I SHOULD SUE YOU FOR THE LONG TERM CONSEQUENCES I WILL ENDURE BECAUSE IF YOUR STUPIDITY who ever you are that sent the financial disclosure with the closing material. If this us your policy it is just wrong. Thus should not have happened. I had already signed it for uour underwriting purposes. Totally just wrong. I would have insisted an out of town firm handle it if I had any idea you were going to disclose this. I am very frustrated. We hoped to have a quiet place where people treated us normally. It will not happen now.
.My wife was in tears afterwards.
Doing everything online and no face to face contact was challenging.
Great job, you guys came through, it was a few times I thought about giving up, but you guys got the job done,,,,,, Thank you so much!!!!
Leanna was amazing and deserves a raise/promotion!
Quick, to the point. Everything that was needed was explained.
Aaron has the patience and fortitude of a saint!
This was my first time buying a house so the process, although it took a while (not on our side or VU), it went by smoothly! Will use again and will highly recommend.
From the very beginning VA Untied had made buying our home super easy. Our loan office and assistant Aaron and Mallory were the best. I would recommend this company to everyone. Thanks a million times over. We love our new home.
Bill and Deb Paiva
Communication was frequent and I felt informed throughout the process.
Fast. Very thorough. Friendly and always available to help and answer any questions
I would recommend Veterans United because from the beginning the Senior home loan consultant was attentive and helpful. Our credit was in severe need of a boost. Brittney walked us through how to make the appropriate moves in order to get the improvement we were after. After about a year of hard work we just wanted an update of where we fell. Brittney and me, spoke late August/Early September of 2019, for an update, we still didn't achieve our credit goal. A few short weeks later, our home loan consultant called to report the good news that we achieved that magical number. We were partnered with the loan officer and real estate agent. Early in the process, all were attentive and helpful. The last 2 weeks of our process, there seemed to be a major source of breakdown in communication. When expressed to VU, I did not feel heard, I felt patronized. All of a sudden I felt like me buying a home just became a thing to get done, instead of the personalization that I had felt earlier in the process. It was sad and unfortunate. I would use them again for all of the good that came of it. However, I would voice my concerns sooner and to someone who may have been able to help. So, if you feel like you aren't getting that attention, don't hesitate to speak with someone.
I would definitely recommend veterans United to any vet looking to buy a house
