I had a wonderful experience with veterans home loan. the wonderful team of Clayton my loan officer and Jordan and her crew took excellent care of me answering all my questions and getting me through the process I thought it would be very tedious but it went very quick and nice and I would recommend any veteran do United home loans you guys are awesome thanks for making us a proud homeowners from franklin & Carolyn
Reps were very responsive and always willing to discuss options to fit our situation.
It took a lot longer than expected. As other local lenders have completed their business in an appropriate time line
Response from Veterans United
Aaron, thank you for choosing Veterans Home loan and congratulations on closing. We take pride in making sure that the process is followed thoroughly and without mistakes. We apologize for any delayed timing this may cause. Please feel free to reach out to us for any future concerns you may have.
Wonderful experience
I greatly appreciate working with the Veterans United Home Loan Origination and Underwriting staff throughout this process! Thank you!
VUHL PROVIDED US WITH A LOAN IN A TIMELY, COURTEOUS, DEFINED HOME LOAN PROCESS.
Very professional and helpful staff made the home buying experience fun and easy
Katy was exceptional throughout the entire process from start to end, and we coul dnot be any happier with her and her team.
I'm very happy that I chose Veterans United Home Loans to handle my VA Loan. My great experience started the moment Andy made contact with me. The professional handling of my loan continued when Donna emailed me and giving me my "To Do" list. She stayed in contact me throughout the whole process politely reminding me to complete my items. Andy also periodically checking on me. They made the process a pleasant one. It was like 5 weeks from start to finish. I find that amazing. People have already been asking me about the process and I just give them the number of Veterans United Home Loans. I hear a lot of horror story about the home buying experience and I feel very blessed that my home buying experience was Great! The you Andy, Donna and staff of Veterans Home Loans.
Very easy and pain free process.
The VU team is OUTSTANDING! Their professionalism and sheer drive makes the home buying process literally seamless. They make you want to buy a house everyday!
Ready to see for yourself?
Experience first-hand why 369,869 homeowners give us a perfect score!
We were a little frustrated with how the numbers on our loan documents kept fluctuating with no explanations so we were constantly doing math to ensure they added up, which they didn’t at first. Thankfully our loan officer was amazing and everything got taken care of. I think our biggest frustration was the constant delays of the refinance process. At first it was just 6mos and we were eligible for the IRRRL refi, then there was allegedly another delay bc of a VU policy. Just made no sense. But our loan officer was great even when we were not the most pleasant. No matter who you use, the numbers game will always be frustrating. If you have a great team it’s a lot easier. We were fortunate.
From the beginning with the officers that help me fix credit where it needs to be done all the way through the purchase and closing oh, there were a lot of details and things that I would have never known about but work navigated with the staff of veterans United that I would not have ever been able to do by myself. I greatly thank everybody that started on this journey with me over a year ago till I found the right place. And I was looking into different states 3 to be exact. And each time I was accommodated what's good personnel that spoke to me and broke down all my concerns very accurately. I thank them all greatly once again.
The whole team was always ready to assist and guide me through the process. Everyone was very professional and personable. I highly recommend Veteran’s United!
Excellent customer service. The whole team made us feel like more than just a number. The website was super easy to use, especially when it came to providing documents. Overall awesome experience!
