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56,095
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8,286
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1,274
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558
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398

Page 954 of Unfiltered Reviews from Our Homeowners:

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5 / 5
Would Recommend
5 / 5
Would Recommend

The staff, especially Missy Spain was so wonderful and always kept me abreast of the paper work that I needed.
If your a Veteran I would only go to Ross and his staff at Veterans United. They really made it so rewarding to be a veteran. I'm so glad that I dumped the other finance and made the switch to Veterans United.

4 / 5
Would Recommend

The process was very simple and the personnel involved were very nice and flexible with my schedule.

4.5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

Veterans United came through for me and my family in our time of crisis. Jeff Gordon and his team were absolutely outstanding to work with and always kept a great open line of communication.

5 / 5
Would Recommend

If you use Veterans United be ready with all your paper work because they are very through. By being
through, your application will be processed at a more expeditious time frame.

5 / 5
Would Recommend
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5 / 5
Would Recommend
4.5 / 5
Would Recommend
5 / 5
Would Recommend
4.5 / 5
Would Recommend

never before was getting a home loan very easy and fast. everyone was vary professional and helpful throughout process but showed a lot of concern for the customer. I would send anybody your way when they are about to get a home loan. thany oyu for being there for me.

5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

My experience was stress-free.. I had so many questions because the paperwork can be intimidating.. but Matt made it easy. I'm really thankful for Matt and his team..

5 / 5
Would Recommend

We first discovered Veterans United on the Internet while looking up general questions about a VA mortgage we were trying to obtain at another bank. It was the most helpful source of ready information but We didn't know Veterans United was a loan provider. Once we discovered their services, we started working with VU and it was a positive experience from the start. Our loan specialist was very professional, polite, informative, and honest. Excellent Service.

Make sure you understand the VA Funding Fee and the fee for using VU as a loan provider. Some banks don't charge an origination fee but they also weren't as helpful; so you get what you pay for.

All in all, an excellent experience.

5 / 5
Would Recommend

My experience was excellent. They were on top of everything and ensured my process was smooth.

5 / 5
Would Recommend
5 / 5
Would Recommend

Eric Soete and Jackie O'Brien were super. If I could I would give them a 12 out of 10. They were both extremely helpful, professional, and courteous.

5 / 5
Would Recommend

I don't usually leave reviews on these things, but even my own realtor made a comment on how quickly Veterans United was able to get things accomplished. Alberto and Aaron's response times were superb. Alberto made this process as smooth as could be, and he pulled some strings to get me a great interest rate. While shopping with several other lenders I could immediately see the difference in quality lenders, like Veterans United, and others... Shop around - you'll see...

5 / 5
Would Recommend

If your a veteran and in the market for a house this is the way to go. They treat you like family and walk you through the entire process.

5 / 5
Would Recommend
4.5 / 5
Would Recommend
5 / 5
Would Recommend

5 stars out of 5!

5 / 5
Would Recommend

The overall process from pre-approval to closing went off without a hitch. We actually closed 1 week earlier than expected. Everything required and presented was straight forward, easy to understand, and any questions asked were answered with expediency. When I go to purchase my retirement home I will definitely give Veterans United a call again.

4.5 / 5
Would Recommend

Everything when well but took longer than we thought.

5 / 5
Would Recommend
5 / 5
Would Recommend
3.5 / 5
Would Recommend

The process started very slowly. I imagine she were working with a ton of other veterans. I did not deal with the loan specialist all that much but I did deal with her assistant. His name is Mike Patzius. He answered every question I had and explained the process to me. This was my first home purchase. I would recommend using Veterans United and Rachel Bruce if only to deal with Mike Patzius. When I decide to purchase another home, I would consider using Veterans United again. I imagine that Mike will become his own loan specialist very soon. If he doesn't, something is wrong!

See all 66,611 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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