No complaints at all they did a great job
Overall it was extremely easy. I would recommend VU with the note to have money even though a down payment isn't required. To cover any fees along the way.
My first home buying experience was one i will always remember with Veterans United. You guys made this so easy for me. I look very forward to purchasing a home with you guys again. Your hard work was greatly appreciated.
Tracy D Brewer
Make sure to keep in contact with your lender. We thought they were going to cover half of our closing costs until the day of closing we found out that they would only cover a few hundred dollars. Apparently our lender failed to mention that we had to close on a house within a certain amount of time in order to get that closing costs; even though we had already signed a contract on a home but wouldn't close for a few months since it needed to be built we no longer qualified because the offer expired. But he never told us that, we were completely blindsided and had to come up with some money in order to pay closing costs. He failed to tell us and put us in a bind, he didn't even call after closing to tell us congratulations or anything. Will never ever refer him to anyone ever again. If I would have known he lied to us and didn't cover his part of the closing I would have chosen the builders lender. He had someone helping him with our paperwork and every time she ask me for something and I gave it to her he would ask me and I would have to tell him that I had already given it to her. Communication was not there.
Very positive experience. Would recommend Veterans United use to others.
Very helpful, had a problem with USAA, veterans united helped me after that process my loan, they were able to close in less than 40 days, would highly recommend this lender,because they always answer emails and phone in a timely manner.
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VU was very prompt and professional helping with all of our needs. We moved from TX to AZ and the realtor that they recommended to us was not professional and did not do his job properly never returning calls or sending new listings so we got our own realtor.
The whole process went very well except for the underwriters. But then underwriters are always hard to deal with no matter who you deal with.
Again, the staff was excellent! I could not had a better experiance. I was completly informed of the process and all that was excpeted of me. Never did I have to guess or wonder if my loan was being porocessed in a timly manner.
For many years we watched friends and family struggle through their home buying experiences. When we were beginning to consider our options, a friend recommended Veteran's United to us. What a blessing! Everyone at VU was fantastic. They helped us through every aspect, from application through closing, and treated us like family. They seemed to truly care about us, and we never felt the cold, impersonal feeling that so many others had talked about experiencing from other companies. I cannot thank you all enough for making buying our home a stress free, simple process. We are so thankful to have had the chance to work with such a great group of people. Thank you so much!
Devon was the first person to tell me I had "great credit" and approve me for a large loan in over 20 yrs. I was overjoyed.
Mr. Devon expeditiously replaced a realtor who did not maintain contact with me and was holding up the process.
He referred Wendy Lewis as my new realtor. Devon and Wendy became my DREAM TEAM. Individually and as a team these two people made it happen. Not only did I get a great loan, I have a fantastic piece of property I call HOME.
Devon was able to have an error corrected on my Credit Report using Equifax Mortgage resource that I haven't been able to resolve in over a year on my own. This correction allowed my credit score to increase and finally read accurately. This correction also allows for the remaining 2 credit bureaus to make corrections and updates.
Devon answered all calls, questions and emails even if I was being a pain in the butt and anxious about the whole process.
Devon kept the process moving when I encountered computer failure and was unable to exchange emails and documents needed.
Mr. Devon exhibited extreme patience and resourcefulness while I experienced issues with anxiety and periods of doubt. He kept up with me through my entire move and transition to my new location even after closing on my home.
I could not have asked for a more painless process buying a home. I am forever grateful to finally be a homeowner. I am a homeowner because of Mr. Devon and Wendy Lewis.
We could not be more pleased with Veteran United. For us being first time home buyers, their guidance and communication was outstanding. We were told by many realitors, friend and family, that Veterans United was the very best when it comes to VA loans. We found that all the recommendations where absolutely true.
My real estate agent went above and beyond and was a wealth of information for a first time buyer.
She always steered me in the right direction.
VU was outstanding to work with
This was our first time buying a home. We were very nervous about the process. Everyone at VU was there to help us. They never made us feel like we were just a dollar sign to them. They were were with us every step of the way, holding our hands and helping us throughout this entire process. I will gladly recommend the entire team to any friend that needs a VA loan. We are so thankful for them for making our dreams come true.
To all prospective Veterans I highly recommend Veterans United. My wonderful experience began with my first call and ended with a mortgage, and the purchase of my new home. From the person who answers the phone when you call in to everyone that helped, they were so caring, they all had a smile in there voice, you could tell they loved their jobs. They are truly committed to helping the Veteran achieve the purchase of their home. Thank God for Veterans United and my first call to them. As I told Eric Herman, when I was presented my Husband's Flag I was told, Thank You from a Grateful Nation for my husband's service, I say Thank You to Veterans United from a Grated Widow for my loan.
Ellen Markoski, widow of a VietNam Veteran who loved his Country.
Veterans United was so helpful and professional with the whole pocess. Will Lewis and his team were very attentive and detailed with any questions or concerns we had. I highly recommend them for anyone looking to purchase a home.
Awesome smooth experience. I will definitely recommend to friends. B