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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,388 reviews
639 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,388 unfiltered reviews

5 out of 5 Stars

My experience with Veterans United was outstanding! Cal went above and beyond to make sure the process was exceptional! He listened to what I wanted and was quick to respond to any of my concerns.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

4.5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

Great service and great people. They walked us through every step and made the process easy.

headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars

Very smooth process with knowledge people to help with every step along the way

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

Best possible person to work with. Very patient with old people

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

Josh and Carrie were amazing to work with! I would recommend Veterans United to any of my friends and family!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

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5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

Charles was very upfront about the amount of documents that would be requested and to not get discouraged. He constantly kept in contact with me throughout the whole process. And outstanding agent.

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

We had an excellent experience with our refi. Dava Turk was incredibly hard-working and wonderful to work with. Always quick to reply and so kind, friendly and helpful. We highly recommend this skilled and experienced professional.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

4.5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars

SO IMPRESSED with Veterans United Team, They always kept me updated on the the process, responded fast to any questions I had and very professional. I was worried the process would be stressful but Veterans United made it easy. I would HIGHLY RECOMMEND Veterans United to anyone.

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Im not very good on computer, casey and team made it painless

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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Experience first-hand why 358,927 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The VU team did an outstanding job with supporting me through the loan process. They provided all the details or answered any questions or concerns that I had during the process. I highly recommend Veterans United for veterans looking to purchase a home. Such a great group of professionals!

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars

Kyle and his team went above and beyond to help my wife and I get into two houses and refinance both of them for much lower interest rates. Putting your trust into him and his team will be the best decision you will make in your home buying journey!

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

They are wonderful people to work with. 10/10. Very helpful

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars

I love working with Chance Mullins and Veterans United. It is always an honest and straightforward experience. I would highly recommend Chance Mullins and his team to anyone.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

The whole process of our loan through Veterans United was well communicated and organized. We were connected from day 1 to a team of experienced coordinators to get our loan funded and completed in time for our close of escrow. We are very satisfied with the VU team and would recommend them to all of our veteran friends.

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

Professional operation!Josh and Hannah I cannot say enough good things to convey the appreciation from me and my son!! I cannot believe it!
~ Thank you, dearly. 🙏💯🙂🫶Despite the multi-layered complexity of this home buying experience i.e. Short sale, VA home-loan formalities, seller surprises, property unknowns, and just the overall frustrations that come up with all major purchases.....My team always made sure to communicate with me every step of the way which really helped mitigate any insecurities I may have had during this process!
I really appreciate the integrity and was pleasantly surprised with everyone's professionalism!!My son and have our very own place to and every ingredient to make this now.......
Our Home! 🙏🏡🫶🙂💯

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Always a great experience working with Schandler, and when we decide to move or purchase another property in the very near future we'll want to work with him and the team as the last two experiences have been amazing. Can't recommend the service enough.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

Veterans United made everything easy for us throughout the loan process. The communication was excellent and they were always quick to get back to us. After we finished closing on our first home, they even continued to help us with figuring out our mover process and utilities. They went above and beyond, and we couldn't be more grateful to them. I'd recommend them to anyone!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

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