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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
477,684 reviews
659 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 477,684 unfiltered reviews

4.5 out of 5 Stars

The whole team was great 👍 kept me informed on everything going on, very satisfied.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

This is my 4th loan with VU, Wendy and her team is great. I have made two purchases overseas also, they can handle any situation you can throw at them. Highly recommend!

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Photo submission from Vyolette D.

Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

The team that helped me throughout the process were very supportive and consistently checked in and kept me updated.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

Very responsive, very friendly, always willing to help. Mikel, Drew, and Team were great. Made me feel like more than just a number. Thank you VU!

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

4.5 out of 5 Stars
headshot image of Kyle Barrett

Loan Officer: Kyle Barrett

NMLS# 2801205

5 out of 5 Stars

Veteran United was extremely helpful from beginning to the end. After closing they are still reaching out to see if I need anything.Joseph Lee Jr

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

I would definitely recommend Veterans United to another veteran..

headshot image of Nate Bitner

Loan Officer Team Lead: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars

The team I had was very helpful and courteous. Matt R absolutely helped me with any questions I had.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars
Photo submission from Cassandra G.

Ashley and team: Thank you SO much for making this experience go as smoothly as possible! Being able to purchase my great grandmother’s house and get it back in the family is just incredible. I can’t wait for all the memories me and my children will make here. Thank you for making it possible!

headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Have returned for services because Veterans United is very thorough and professional, and personal and responsive in communications
Thank you V.U.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars

Sheldon and his team went above and beyond to help us secure our forever home! This is the second time we’ve worked with Sheldon and our third time using Veterans United, and we truly can’t recommend them enough.They made the entire process as smooth and stress-free as possible, and we’re incredibly grateful for all their hard work and dedication.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

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4.5 out of 5 Stars
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars

This is our second time using the VU team in Lawton. They aren't just our favorite brokers they people who care deeply about veterans in our community. Get the best terms and the best service around. Veterans United thanks you for your service and can help give you the freedom to chose your next home.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars

Melissa was amazing! She had plenty of patience with us. I went through a health scare during this process over the past 9 months and she was very empathetic and understanding. She also took most of the weight off of me, so I wasn’t too overwhelmed. Karie was also a great support to her through the underwriting process at the end. I had a great overall experience with Veterans United and have recommended them to my adult children as well!The only thing I would change about Veteran’s United is that if you send a homeowner a gift that is specific to their race of being Hispanic, you should ask which “culture” they are. We all eat different foods. and speak different dialects of Spanish as well. We received tacos as our gift, which we appreciate but we are not Mexican. I am Puerto Rican, Black & Italian. My husband is black and white. So we really don’t eat tacos, honestly. So you’re screening process should be a little more thorough. None of this had to do with Melissa or Karie, they were great! I think it’s because you’re screening process says Hispanic on the application, and it was based on an assumption that we all eat the same things when we don’t. Just “food for thought”.Thank you and we appreciate you giving us this opportunity!

headshot image of Melissa Velasquez

Loan Officer : Melissa Velasquez

NMLS# 2673576

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
Photo submission from Shalonda D.

As a first time home buyer, I needed so much assistance and they were there every step of the way. They assisted with everything and just helped me understand the process and answered all my questions.

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars

The team made it really easy to understand the process which helped with the stress level that comes with buying a home. The checklist was also very easy to operate and take care of what was needed to ensure a smooth closing.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

2 out of 5 Stars
headshot image of Justin Hudson

Loan Officer Team Lead: Justin Hudson

NMLS# 1823997

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