Skip to Content

Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
478,761 reviews
622 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 478,761 unfiltered reviews

5 out of 5 Stars

The Veteran's United Team were great to work with throughout my home buying experience. They made sure I understood each step of the process, kept reminders in front of me, so I stayed On-Task (Very Important!). The Team was professional, quick to respond to questions, and I truly felt they had my best interest in mind. I definitely recommend them, for the first-time OR seasoned Buyer!

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars

VU made the entire experience as easy as possible. Their credit support team was amazing and helped me a great deal.

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars

I couldn't be happier with my experience working with the team at Veterans United! From the very beginning, they made the entire home-buying process unbelievably smooth and stress-free. They helped connect me with an amazing real estate agent, walked me through all the mortgage details, and handled everything behind the scenes to keep things moving along.The entire team was extremely helpful, responsive, and always willing to answer my questions throughout the process. Thanks to their hard work and dedication, I was able to find, purchase, and move into my new home much faster than I ever expected. I couldn't have asked for a better experience and would highly recommend Veterans United to any veteran looking to purchase a home!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

This is the second home that we've purchased with VU, and specifically with Ali Schellenberg. Both experiences were stress-free and we would recommend Ali's services to anyone.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Photo submission from Fermis H.

The folks at Veterans United from the start to the finish were there working with me to find my home . Recommending a Realtor and keeping me apprised of each step . I was amazed at closing in 30 days was even possible. I would recommend them 100%.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Arlo Topping

Loan Officer: Arlo Topping

NMLS# 2798743

5 out of 5 Stars

Brittney and her team did amazing. Very responsive and quick to find solutions.

headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars

Jake took the stress out of the stressful home buying experience. Always kept me informed of any changes, signings that were needed and basically everything else that was part of the process. If I could give him a score higher the 10 I definitely would. Recommending a thousand times over!

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

I can’t say enough great things about Katie and Caroline! From start to finish, they were absolutely phenomenal to work with. Both were incredibly proactive, staying on top of every detail, keeping me on track with requirements, and making sure I understood exactly what was happening at every stage of the process.Their communication was outstanding. They checked in regularly, answered every question I had, and took the time to explain everything clearly. I never felt like I was left wondering what came next or where things stood.I’ve been through the home buying process before, and I can confidently say this was the easiest and smoothest experience I’ve ever had. That is a direct reflection of Katie and Caroline’s professionalism, dedication, and genuine commitment to their clients.Buying a home can be stressful, but these two made the entire process feel effortless. I couldn’t have asked for a better lending team, and I would absolutely recommend them to anyone looking to purchase a home. Thank you both for making this such a fantastic experience!

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars

We appreciate every one that helped us in this process. They were professional and kind.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

Ready to see for yourself?

Experience first-hand why 382,395 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Noah worked day and night, literally… to solve any hiccup. I struggled to get my COE from the VA and during the period Noah consistently worked after hours on it; sometimes even as late as 9PM or 10PM I’d be getting follow up emails trying to solve this issue. His manners and customer service were amazing and I was beyond grateful for that during this stressful period in my life. He also sorted out an issue that saved me from paying another VA Appraisal fee… I am so beyond happy with him and Rachel. Rachel was EXTREMELY warming and helped me through everything she was a part of. Extremely sweet lady.

headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

4.5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer Team Lead: Joseph Choi

NMLS# 34787

5 out of 5 Stars

The process was very easy and all the staff members were very helpful.

headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer Team Lead: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

Jerry and his Team (Bri & Gavin) were exceptional. They were friendly and helpful from day one to the final closing of our new home. If we had questions they quickly responded to them and guided us through the entire process.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Photo submission from Anthony S.

As a first time home buyer there was a lot of nervousness, but everyone involved from helping me build credit, and keeping me on track thru that phase was great.
The real estate agency, Brianna Crenshaw, did a phenomenal job, communicating, bringing a plethora of knowledge and understanding.
Craig has been there since the beginning, and we want to pass on our thanks for escorting us thru it all.
All the parts worked together and we are looking forward to the next chapter. Thank you all!

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

4.5 out of 5 Stars

I am very grateful for the team that I had assisting me through my homeownership journey. Sheldon & Dustin made the process smooth & were very reliable. The communication between the entire team was amazing & I was kept in the loop every step of the way. I purchased my home while deployed during combat & they still made me feel at ease & educated/assured me throughout the entire ordeal. I used an online notary to appoint my power of attorney due to the lack of mailing capabilities at my location. My only reason for not making this a 10 out of 10 was due to my interest rate increase once I received my final closing disclosure. I was under the impression that my quoted rate was locked when it, in fact, was not. Either way, Sheldon reassured me that you "marry the home & date the rate" & that I can access the VA IRRRL in the future. I got preapproved early to gauge what I would be approved for & I was able to increase my preapproval amount after I paid some debt off. All in all, I am very pleased with being able to purchase my first home through Veterans United & I hope to work with Sheldon again in the future!

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

Bennet was excellent with the whole process . Kept us informed throughout. Couldn't have had a better loan officer . We would recommend him to other people interested in a loan from Vetrans united .

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

4.5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

1.5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

I honestly had a phenomenal experience with Veterans United. They made the buying process extremely easy, answered any questions I had immediately via phone or quick replies in email. It only took 30 days to close from the moment we found our new home. My wife and I were very impressed!

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

4.5 out of 5 Stars

The VU team was great! There were some communication challenges with the loan coordinator. However, both the Loan Officer and Loan Coordinator worked with me to ensure the loan was closed successfully!!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
Photo submission from Tanja H.

Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

4.5 out of 5 Stars

I appreciated Steve Brock man, Dan, Jessica, Nick H, and Nick O for their patience and support in facilitating my cosno purchase. Thank you.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars

My entire team Justin, Chloe, Stephanie and Dawn. They were all outstanding to work with. They helped me tremendously with everything. They were all very knowledgeable and helped me to understand exactly what needed to be done to close on our home. I couldn't have done it without them. Thank you all!!

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars

Excellent handling of my entire home loan process!! No question was ever raised that was not immediately addressed. Thank you very much for the excellent service

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.