This has been the easiest thing I’ve ever had to do! The entire company is beyond all expectations! They cover literally every aspect of the home buying process, they’ll even help change your address for you! Every step was carefully explained, and made as easy as it could be.
Veterans United staff was couteous, kind, efficient and very diligent about all they did. We greatly appreciate their service and would highly recommend Veterans United, especially Phil Smyser, Loan Officer and Tyler Meyer, Loan Coordinator. TY you all!
You really kept me up to date on what documents were needed and what inspections and insurance was needed. Thank you for helping me purchase a new home.
They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.
Process was very easy and staff was very friendly and professional at all stages of the loan.
Wonderful Experience. I never expected things to ever go this smoothly as a first time home buyer. The team that handled my closing and underwritting was amazing.
A+++ Justin and his team at Veterans United communicated very well every step of the way, answered all of our questions promptly, and did a phenomenal job to ensure we met the closing date in a very short time frame. I would definitely trust Veterans United again if I was making another home purchase.
My experience with VU was horrible!
My veteran experience, unfortunately, fell through but VeteransUnited found me a loan that was compatible and kept my payments where I wanted them and helped every step of the way I would not go anywhere else. It was the best experience I’ve ever had. There team members helped us every step of the way. and communicated with me best experience I’ve ever had highly recommend VeteransUnited. if you would like a company to stand beside you and help you every the step of the way, this is the best company made our dreams come true.
More communication is needed within VU. During my refinancing process I received a call another department about my late payment that was not to be paid.
Best experience (4th time buying a house).....the team moved like a well trained military unit. I sincerely appreciate the professionalism, competence and level of integrity exemplified by each team member I worked with in this process. Also impressed with the diversity of the team and how well they worked with each other. I really don't have the words to express my gratitude as I have had many issues in the past with professionals in the home buying process....Big Thank you to Blake and Katie sincerely appreciate all of there efforts and patience in answering my many questions.
Quickest most professional process always responded when I had extra questions
Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!
Great service! Madi and Jeff were simply amazing to work with throughout the entire process!
- Incredible Experience!!!- Jason, Megan, Crosby, Katie, Garrett- were there every step of the way; if I had a ?, and there were many- Jason- more than most, would get back to me, if not, then Megan would be next to back up, Jason....Went Beyond means to assist/help myself with my dumb and reoccurring same questions...(lol)- Crosby- Wow, Crazy, Wow, would keep checking, and sending info to help with move with her leading the charge of conceige...- Katie n Garrett- were the Introductary stage, if I remember and they assisted.. I don't remember much influences,but definitely reached out, if needed..- The VA United Team got to know me and sent a Home Welcome Package- to the Family, even down to the dog cat, and tortorise....
Luke Thurman got me an awesome rate and was very helpful explaining the process but didn’t make me feel patronized. He is the real deal.
My team helped in so many of ways and I am truly grateful to have used veterans united again. Thank you for everything.
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Aaron, Dennis, Ashley, Michelle, Lindsey, Tere’sa - the full team were amazing from beginning to end! After so many horror stories from friends about the home-buying process had us anxious but between the task lists, continuous follow-ups, and communication - this was one of the easiest processes my wife and I have experienced! No words describe how grateful we are for the team that helped us find our dream forever home! Thank you!
Veterans United goes above and beyond in every aspect. Andrea and Jeffery are absolute rock stars and I couldn’t have asked for better people to help us. They are the kind of people you need in leadership roles setting the example!
Everyone on our team did a fantastic job!
Any questions we had were answered completely and promptly.
I look forward to the next opportunity to work with them!
Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!
Id like to thank Corey,Amy and Nichole and all the folks behind the scenes that made the entire process seamless and very fast. Id 10/10 recommend Veterans United.
Great and easy services, communications were good, but I felt left out on many hard appointments and deadline status updates such as VA appraisal date, the status of the appraisal, the termite/pest inspection date, and some other hard appointments. The concierge service they have was actually nothing more than a bother and a distraction; it seems to be nothing more than an assistant/secretarial position making a call that annoyed me. They knew nothing when they called to do checks, and when asked on statuses, they had no clue. The Loan Coordinator, and the Loan Officer were great, but there could have had more accurate information and updates on progress from the seller tasks, because i and my agent knew nothing about what the seller side was doing or had completed.
I had a real great experience with Veterans United they assisted me with the purchase of a home in a little over a month time we were closing my team helped me all the way till the end I was very impressed with them, and strongly recommend them.
The only issue I had was with communicating with Shelbi during the process. Fortunately Colin was able to respond to my questions and answer them or let Shelbi know that I tried to contact her.
