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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,558 reviews
536 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,558 unfiltered reviews

5 out of 5 Stars
headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

4.5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars

Veterans United assigned me with a team that has been nothing but efficient and compassionate towards my transition into civilian life. Carter and Andrew were great at matching me with all the external components of buying a home, like movers or an agent if needed (we def did). Craig Anderson was amazing at coming up with solutions to any problems that arose, and it was just an overall very smooth experience compared to what I was expecting initially with buying a home. Natalie was super efficient at reminding me of all the deadlines we had with underwriting and was also very kind and helpful with all the questions I had. Great people! I’d definitely recommend.

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

This is the second home I have purchased through Veterans United with the help of VU loan officer Kendall Haun. Both experiences were phenomenal. Kendall and his team walked me through the purchase process step-by-step and got me over every single potential hurdle that arose with flying colors. For the second purchase - which was a condo - Kendall was able to get condo approval from the VA on his end, and quickly enough to meet the contracted closing date. He and his team know their stuff and stay very tuned in from start to finish. I never felt alone in the process and never felt that my purchase through Veterans United was taken for granted. I give Veterans United my highest recommendation.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Veterans United made the home buying process very straightforward. This is the fourth home I've purchased and honestly, it felt like the most streamlined and stress-free experience so far. The team was helpful, communicative, and kept things moving.

headshot image of Chris Hill

Loan Officer Team Lead: Chris Hill

NMLS# 868934

5 out of 5 Stars

Very kind, patient, and helpful. Will recommend you to other veterans. 100 percent satisfied.

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

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5 out of 5 Stars

Tyler Brockman was absolutely amazing throughout our entire home-buying process. He was always available whenever we needed help or had questions, and he was incredibly responsive, caring, and attentive from start to finish. He consistently checked in on us throughout the process and even followed up afterward to make sure everything went smoothly.We had such a great experience working with Tyler that I’ve already recommended him to my sister, who is also getting ready to use a VA home loan. We truly can’t recommend him enough and are so grateful for everything he did to help our family get into our new home!— The Escobedo Family

headshot image of Tyler Brockman

Loan Officer: Tyler Brockman

NMLS# 2759869

5 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars
headshot image of Megan Martin

Loan Officer: Megan Martin

NMLS# 2741062

4.5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

4.5 out of 5 Stars

Jeff Gordon is great and very knowledgeable. Always the most helpful and works with a great team. I would highly recommend!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars

Trey has been amazing, extremely helpful in walking me through everything, give this man a raise

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
headshot image of Eric Stephens

Loan Officer: Eric Stephens

NMLS# 2006901

5 out of 5 Stars

Very professional, Jordan and his team made the whole complicated process of buying a house easier than my past experiences of house buying through banks, less stressful. Way to go team. Nancy and myself thank you very much.
Ted Mummery

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

Kyle Gardner and Sarah Johnson were extremely responsive and helpful throughout the process

headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer Team Lead: Douglas Lippmann

NMLS# 310771

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Experience first-hand why 379,683 homeowners give us a perfect score!

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5 out of 5 Stars

Jay and the team helped theough the complete process best experience I have had buying a home

headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Mr Kapil was outstanding throughout the entire home buying process!

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

I could not be happier with the amount of contact and fast response from this team!

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars

Every member of our team helped make our process so much easier! Down to answering the little stupid questions we had every other day! Ben & Katie were amazing.

headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars

Stephanie Buckridge - is amazing!!! She was always available to answer all my questions. She’s very friendly and easy to talk to and would make the time to go over things with me. Mackenzie McCarthy is super nice and very helpful. I truly appreciate all of their hard work and support throughout this process and for making it easy. I honestly felt they truly cared about us. We can’t thank them enough!!!

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

4 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

4 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

4 out of 5 Stars
headshot image of Sam Sibajene

Loan Officer: Sam Sibajene

NMLS# 2355968

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