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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
464,730 reviews
939 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 464,730 unfiltered reviews

4.5 out of 5 Stars

Haley did great! Answered lots of questions for me and always called to explain things in detail

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

4.5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

JB, Andrew and the team were phenomenal in making my dream of being a homeowner come true. I was previously denied a VA loan through Navy Federal Credit Union, despite earning 6 figures a year and being a member of over 18 years, and was feeling lost in the process. Veteran's United took care of me and I couldn't be happier that I made the decision to use VU.- Chris

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

4.5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Travis Knierim

Loan Officer: Travis Knierim

NMLS# 2741873

5 out of 5 Stars

My Veterans United team was beyond stellar. It was our first time buying a home, and Stephen and his team made it seamless and took what can be a stressful process and made it simple, allowing my family to attain a lifelong dream of home ownership. My son was born during the home buying process, and my Veterans United team was so supportive and understanding, they really made us feel looked after and we knew they wanted the best for us. I could not have been better cared for.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

Justin, David and the whole the whole team were fabulous! Quick replies and on top of every detail from day one to the close! Thanks!

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars

Incredible—the best word to describe Jeremy and his team. My house hunting journey was a long four months. Lost so many homes trying to use a family friend realtor. But, Jeremy was supportive and responsive even after work hours to keep me moving forward. Multiple approval letters within minutes of requesting them; phone calls with advice and guidance; and finally, an aggressive realtor to get the job done! Veterans United has perfected the app and saved me time and money by providing thorough instructions for each step. I just can’t be happier with the results. They are truly veteran friendly and dedicated to success. After 23 years of service and more than 20 houses, I am finally home.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

MVU was wonderful, very communicative, always available, and fast to respond.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

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5 out of 5 Stars

I like the fact that the lines of communication was always open and any question I ahd was always answered . The process was also quick and relatively effortless

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars

Honestly, incredible experience! Even better than the last time! I feel like a truly valued client, fantastic experience. Everyone treats me like family, I genuinely feel like I can count on them and that they’re working for me.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

Good people trying to help close the deal

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
Photo submission from Orlando H.

Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars

Joe and Abby were wonderful. I wish we used Veteran’s United before. Great company, great people. Thank you.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
headshot image of Mark Manos

Senior Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars

Outstanding team game me constant updates and home options and made it easier than I thought

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars

Veterans United kept me informed every step of the way and got me into the home of my dreams! Thank you!

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Photo submission from Coby A.

Buying a home can be incredibly stressful, but the entire team at Veterans United made the experience feel easy and supported from start to finish. Their communication was excellent, and the additional resources and guidance they provided truly helped take so much of the stress off our shoulders. We’re incredibly thankful to everyone involved for helping our family through such an important milestone.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars

easy refinance, almost no busy work or finding old paperwork I probably threw away anyway. Will do it again.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Connor Philgreen

Loan Officer: Connor Philgreen

NMLS# 2128060

4 out of 5 Stars
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

4 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

0.5 out of 5 Stars

Philip is very unprofessional her only quells via text after normal 9-5 business hours and only at his convenience, NOT the buyer and NOT the seller and will not communicate effectively with the agents in regards to urgent timelines. Clearly demonstrated lack of regulatory knowledge resulting in delays, confusion about funding, and missed settlement dates, yes more than one missed settlement date on the same property. Do not go with Philip and his team, I would be hesitant to recommend veterans united again because even colleagues do not communicate effectively.

headshot image of Phillip Kast

Loan Officer: Phillip Kast

NMLS# 2738304

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