Working with Malachi at VA United Home Loans was a truly positive experience, especially as a veteran using a VA loan. From the very beginning, Malachi was consistently responsive, knowledgeable, and proactive. He took the time to explain the VA loan process clearly, made sure I understood each step, and stayed engaged throughout—even during delays that were outside of anyone’s control.
What stood out most about Malachi was his steady communication and follow-through. He was always accessible, transparent, and reassuring, which made a complex and high-pressure process feel manageable. I never felt like I had to chase information or wonder where things stood.
Jake was also a great support throughout the process, assisting behind the scenes and helping ensure everything stayed on track. Together, they worked as a solid team, but Malachi truly led the experience with professionalism, patience, and care.
I would confidently recommend Malachi and the VA United Home Loans team to any veteran looking for a lender who understands VA loans and genuinely advocates for their clients.
Was super easy to work with. Very helpful.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
Excellent teamwork to refinance my mortgage.
Evan provided EXCEPTIONAL service from day 1 through closing. His communication was outstanding and he was always available for questions. He is the reason that we will use Veterans United for future financing needs.
The staff was excellent and work well with the wife and I !
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Everything worked smoothly from the initial inquiry to the final signature during closing. The entire team works hard for their clients both independently and in unison. Thank you to all the team members for your attention and dedication.
This is the second time I have worked with Veterans United and Amanda D. She and her team are professional & make the entire process as simple as I have ever experienced. I absolutely recommend Amanda when I find out anyone is interested in buying a home.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
The whole process went phenomenal and very easy. The employees were so helpful through the whole process as well. They kept us updated frequently and answered any questions promptly.They were very kind and caring!
This was my first time buying a house and they made it look easy. They were there with me every step of the way to ensure I got everything done in a timely manner. They were very professional and incredibly helpful. I’m very glad I got to work with them.
Everyone that I interacted with from beginning to end was very helpful and professional in all respects.
In particular, I would like to thank Collin, Julie and Chris as the dedicated and friendly staff representing your company.
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Everyone was helpful and it felt like they really wanted to get you to the finish line.
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
Great team to work with. They were responsive, knowledgeable, and always available whenever I had questions.
My VA team was great and made the process super easy. Aaron was always there to answer questions and ensure i understand fully the process. My team was great.
