Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,833 reviews
487 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,833 unfiltered reviews

5 out of 5 Stars

Veterans United exceeded our expectations. They did fantastic.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars

Joey Philpot is the reason I would/will be sending everyone I know to VU

headshot image of Joey Philpot

Senior Loan Officer : Joey Philpot

NMLS# 345832

5 out of 5 Stars

This is the second home we have purchased with Veteran's United. They provide the highest level of service and feedback for any question you might have. We had many, even having purchased before. If all of the loan officers are as nice and knowledgeable as Luke Thurman and his "Team" then you will be truly blessed to have them working on your home purchase. This was our second time working with Luke and he is phenomenal. Words cannot express our thanks and gratitude. This is a great company to work with.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Photo submission from Vyolette D.

Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Chris Tiongson

Loan Officer: Chris Tiongson

NMLS# 2732925

5 out of 5 Stars
headshot image of Burke Gardner

Loan Officer: Burke Gardner

NMLS# 2653283

5 out of 5 Stars

They were very helpful throughout the entire process of getting to the finish line

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

Sensational Team of professionals start to finish. They all were super helpful with everything, but what amaze me was how streamlined the process was. The application, the paperwork all of it being online was amazing. Anytime I needed something they were available, but they’re not robots they’re personable. To me that’s what really truly made it. Such a wonderful experience considering how stressful buying a home is. Thank you all for your help!

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

2.5 out of 5 Stars

I’ve purchased 6 homes in my life before this one, so I also sold those 6 homes. I honestly have to say, this one was more difficult than all 6 purchases and sales combined. I don’t know if it’s a Florida thing, a country thing or a VA loan thing or a combination of all of that. But if was a never ending struggle. I’m happy I’m here, thank you for that.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

3.5 out of 5 Stars
headshot image of Laura Wilson

Loan Officer : Laura Wilson

NMLS# 2416449

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

Amazing help, answered all questions

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

4.5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

Chase and Mark are a dream team! They both had great communication at all times and I really do feel like they advocated for my best interest. There were a lot of ups and downs in my home search, but my VU team was always ready to assist and very kind and helpful.

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Photo submission from Lindsay D.

Veterans United did an absolutely amazing job! They worked so hard to get us into our home and in such a timely manner. We couldn’t be more thankful for their help and hard work. Fantastic experience from beginning to end. Thank you!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

Jake and the entire team performed flawlessly. I was kept informed, and I always felt like Jake and his team were looking out for me.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars

My loan of Katy and my team was amazing. They helped so much and made the process so so easy. I’m very grateful!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Eric Perrigo and his team, Kate Keating and Kimberly Hurtado, were absolutely amazing! I sincerely appreciate Eric for taking the time to answer all of my questions and for providing the approval letters promptly, even during various hours of the day. Thanks to their assistance, I was able to find my new home, and I am extremely pleased with the outcome. Their professionalism, patience, dedication, and genuine care made me feel comfortable and confident throughout the entire process. Thank you, Eric, Kate, and Kimberly, for your outstanding service and support!

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars

Solid job easy to work with!

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars

Trent, Tim, and Rachel are a amazing team to work with.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

4.5 out of 5 Stars
headshot image of Dan Davis

Loan Officer Team Lead: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

The veterans united team was amazing and have already recommended them to multiple people.

headshot image of Matthew Brillhart

Loan Officer: Matthew Brillhart

NMLS# 2770542

5 out of 5 Stars
Photo submission from Ronald B.

The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars

Smooth process

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars

Amazing Service !! Timely and Reliable. Kelly And Suzann Did a Great Job Communicating and Documenting. I Recommend Everyone Give Them A Call.

headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

1 out of 5 Stars

Staff was friendly, and answered my questions. They failed to pay attention to details (asking for clarification when the provided email chain held the answers) and asked for documents, that had been sent. Additional costs were added at closing. They failed to act in a timely matter and our closing got pushed back over a week. That added around $1000 in additional cost between moving trucks and securing my interest rate, not to mention the added stress of extended stays with family. The added fees and

headshot image of Nicole Culbertson

Loan Officer Team Lead: Nicole Culbertson

NMLS# 1190796

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Start Here: 0% Down VA Home Loans
3,174 Veterans started their VA Loan today.