They were prompt in response time, patient with all my questions and eager to be a part of my process every step of the way. The thoughtful touch of the gift was appreciated alongside all the check ins and reminders as well. The app was easy to use and helped keep me organized and on track. Great job Veterans United....all the way around I'm very satisfied with the entire process.
We spoke with other lenders but decided on Veterans United because they were so communicative-they were prompt, professional and readily available for all our questions. Everything was done efficiently using available technologies making it all the easier.
The Veterans United team really worked closely together and with me to keep me informed every step of the way. Everything was clearly explained which made my loan process feel seamless and quick. I have already recommended them and real estate agent Matthew Cowie to a friend 👍
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Veteran United and their associates made my home buying experience wonderful. This is my first home and them made the buying experience very easy. We closed very fast and they were there anytime I needed them. They even sent my cat Luna a present after we closed. That touched my heart and they made me feel like I was working with family.
Our overall experience with veterans united was great, the entire process was very smooth and stress free. We did not know buying a home was so easy, well our experience was very easy we had an amazing team it was like working with family. I wish we can give a higher rating.
I would like to shout out to all the team members that reached out to us. As I said before I would highly recommend Veterans United to all our family, friends and any other veteran in the market to purchase a home. Again, keep up the good work and thanks to all of you...
Haley, Lauren, and Amy were all very knowledgeable and friendly. We were able to ask any questions that came to mind and were never treated less for asking simple questions. They were quick to respond and clarify any information. Ken helped ensure that we got the house we wanted before anyone else could snatch it up. Definitely a great experience and we would use anyone in this team again.
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He was phenomenal from start to finish. Always touched base and kept me informed. Very good interpersonal communication to assure that I understood literally every part of the process. He was always available for questions and prompt I his response. The amount of time, effort, and attention he put into helping me get where I needed was above and beyond. He was true to helping me meet the goals I laid out without influencing me I other directions. Rather he provided all possibilities and helped me streamline my plans. Amazing experience all around. His team was just as wonderful.
All together our experience with veterans united home loan was very much worth the call we highly recommend the team we worked with because they were the best team players we had the pleasure conversating with and getting the job done in a timely manner for us,again we send lots of thanks to team Jason and Salena
We are throughly pleased with the outstanding service we received from Veterans United Home Loans! As first time home buyers, we didn't know all of the things that we didn't know, but every question and concern was answered quickly by experts. Elizabeth was so sweet and professional, she was alway a text or email away, and she actually made the process pleasant. We will recommend Veterans United to our friends and family, and when we are ready to find our forever home, we wouldn't go anywhere else!
We would trust John and Annie with a home loan 100 times over!! They were able to make our loan work for us, and the process was so quick and easy. Both of them were always available to help with anything I needed, and they were always proactive in figuring things out for our loan. 100% recommend!
Kevin Reichert and Lindsay Modglin were incredible to work with. I reached out to them after experiencing issues with my initial lender, and they quickly provided assistance and facilitated my home purchase within a tight timeline. They were proactive in addressing any concerns, ensuring a smooth and stress-free experience. Their professionalism and dedication is exceptional and impressive. I would absolutely work with them again in the future!
The only downside I can think of would be the time difference from my team on the west coast and me on the east coast. I know it's not feasible right now but maybe consider inthe future opening a branch office in the east somewhere.
