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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,870

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 383,870 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

Thank you to Jason, Rachel, Melanie and the rest of the team at Vetrans United. They made the home buying process a breeze. We can not thank everyone enough. I would recommend VU to anyone looking to use their VA home loan. Jason knows his stuff!! Thanks again!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

1.5 out of 5 Stars

Response from Veterans United

Nolan,

I'm sorry to see this. Our Client Advocates are here if you’d like to tell us anything more about how things went. We’ll listen and help however we can.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

Thank you for assisting Veterans.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend

Thank you guys for everything, to my dream come true. Really! I appreciate the hours everyone put in and it means a lot.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Overall the team did an outstanding job. Gabe is definitely a numbers guy to me, which at times can confuse one if they don't understand the process and how the numbers works, especially being their first time doing that whole process, aside from that, he was cool. Michelle, I wish I'd met her face to face to ask more questions and put a face to the voice on the one time we spoke over the phone. As for Ms Maureen, she was recommended to me by someone that absolutely trust her abilities and helped them go through their home purchase, and it was all worth it, she's awesome, she made the process feels very easy and unstressful, if that's a word! So thank you all for helping out with everything, I feel like I just became part of another family that will be there for me if I have any questions about this whole home buying stuff. I will make sure I send all referrals your way.

headshot image of Maureen McDermott

Loan Officer: Maureen McDermott

NMLS# 1213854

5 out of 5 Stars
Would Recommend

I have purchased 2 hones through Veterans United. Both times, Travis Ward and his team made the process easier than anyone could imagine.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

I would absolutely recommend Veterans United. As a Veteran and a first time home buyer they were by far the best people to deal with.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

happy

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

We couldn’t be more satisfied with the process and the people we were able to work with! Everybody was so welcoming and answered every question we had. Thank you all so much for helping us buy our new home!!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Once again, thank you so much. I really appreciate everything that was given to me and my family we are very appreciative!

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

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5 out of 5 Stars
Would Recommend

The whole team at VU and Vylla Homes

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

I have understood for all these many years (54 years) that my Active Duty For Training, US Army Reserve, and Connecticut National Guard service would NEVER qualify me for a VA home loan. On a “what have I got to loose” fishing expedition June 2020, I set up a Veterans United account. In discussions I was told the rules had changed. I found that hard to believe! Well the rules may have changed, but with COVID and whatever else my full service records could not be found. After two years I gave up, but Taylyn on Rachel Bruce’s team did not. When Taylyn told me in February 2023 that my VA Certificate Of Eligibility (COE) was just issued- I could not believe it.
Yesterday my wife and I signed a million papers and the Attorney moved multiple thousands of dollars in multiple directions. Today Erika, our Realtor handed us the key to our home. Because of the dogged persistence of Taylyn there is a new key on my key ring today. I praise and thank (GOD - יְהוָה) for VU - Taylyn, Rachel, Stephanie, Jason, and our Realtor Erika, and I thank you ALL.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Veterans United made my process easy and helped me with everything/anything. I will be using them for any home purchase throughout my life!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Buying this house was so easy and I still can’t believe it was possible. The entire team that worked on our loan was amazing. I truly believe communication is the key to great customer service and we had great communication with everyone. I want to thank everyone who helped me and my family make this move possible. I will highly recommend the team we worked with to any veteran looking to buy a house. Again, thank you so much.

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

The team at Veterans United made our home processing smooth and painless. Being over seas while purchasing our first home I thought will be difficult, but thanks to Billy and his professionalism it was an awesome experience. Thank you for service!

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

More Reviews

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