We have been extremely impressed with everything to do with Veterans United. They were extremely friendly, courteous, and professional throughout the entire process.
Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.
Very kind and communicative. They took the time to know me and my realtor.
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Always prompt when returning calls and laid out in detail what I needed to do on my end. Great experience for me!!
Everyone was wonderful! Our whole team was great! Great communication. Easy, smooth process! They listened to our concerns and answered all questions! They truly made us feel like they care!
At first getting my home was definetly an obstacle but the team made it possible for me to own my first home. Would definetely recommend Veteran's United to Veterans and future homeowners. -Noah
I won't work with anyone else.
Our team consisted of multiple people including but not limited to Logan Nicole Mike Eric and Veronica. Their teamwork together was impeccable on getting things done. Eric was the first person I spoke to, he put me in touch with Nicole. Nicole called me within 10 minutes of talking to Eric. I spoke with Nicole and informed her what my wife and I we're looking for. In short after 3 months of diligence she gave us exactly what we were looking for and in our price range. She was patient and accommodating. Veronica touched base multiple times ensuring that we were satisfied with the entire process that had to with Veterans United. Logan was always calm cool and collected when speaking with him. He never stressed about anything and was always on point with the information he provided. When I met Mike over the phone he played the perfect accent to Logan. He was also always calm cool and collected when requesting information. We thoroughly enjoyed our home buying experience with their
this organization. We have done this a few times over the past 20 years and this was by far our best experience. We will recommend Veterans United to all of our friends and family if given the chance. In my opinion whoever does the hiring and the team building should get a bonus.
Very helpful. They definitely make sure all your documents are correct and in order.
Great
Doug and his team made the process smooth and worry free for me from the beginning to the end. Any questions that I had were answered quickly and so that I could understand what was happening. I would definitely recommend Veterans United and specifically Doug and his team.
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I would highly recommend Veterans United. They are a great company to do business with. This is my 3rd loan with them and if I move again, I would definitely use them. All the employees are very professional, friendly and helpful.
Overall, the whole team was absolutely AMAZING!!! We would not have been in our new home before Christmas if it wasn't for them. Rich and Jenny went above and beyond to make the finance part of it go smoothly and have us in within 15 days of going under contract. It is possible!
Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
I will definitely recommend VU! After Rocket failed us, the professionals at Veterans United took over and completed our mortgage at light speed! Thank you Veterans United!
Cierra was amazing and really went above and beyond for us. The concierge was not really needed and my loan officer decided that a week before closing it was a good idea to leave and got on holiday. Again Cierra was awesome, but our loan officer, Joe, was disrespectful and dishonest to both of us.
