Everything went so fast everyone were fantastic!!
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
Overall, a really great experience. I really appreciate the nuts-to-bolts effort put in by the entire team.
Ms. Nichole and her team were awesome! She made the process easy and were always so eager to help. Let’s me please let not forget the excellent communication , availability, and great customer service.
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The team was great, they stayed in contact with me all the time.
Jerry and his team were professional, friendly, attentive, and always prompt to respond to any questions or concerns I had. They navigated the VA appraisal process smoothly, communicated clearly through every Loan Estimate revision, and helped us close a full month ahead of schedule. They made the entire process easy to understand and follow. I highly recommend Jerry!
Rob and Olivia made this experience 10x better. They were very responsive, knowledgeable, and personable. There wasn’t anything I asked for that they did not see through. Based off my experience with them I would recommend VU 10x over! Thank you both for all of your hard-work and dedication on this road to home ownership!
Dane Frazier knew my situation. Dane and his team got me to an extremely fast closing. Like quicker than a lot of conventional loans and it was VA. This was my second time getting a loan through Veterans United with Dane. I just want to say wholeheartedly thank you!
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My team was very helpful. Randy Groner superseded the expectations I had. Always available ready to help. He was thorough in his assignment. He is a man of his Word. He was a God send. He really made this entire process alot easier to be accomplished. I would work with him again.
The help and timely emails and your working timely with my realtor made my house perches very much stress free, your team worked seamless the whole process and kept me informed through the full process.
Tim Wuest and Brandon Willis did a great job. I've worked with Tim from the very beginning of getting a mortgage with Veterans United. Years later Tim has taken care of me again. I always felt my best interest was the goal. As long as they're there, I know I'll be taken care of. Thank You, Tim and Brandon!
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
Brandon did great. Eric did great. Period. We had a FAST CTC window we needed to execute on. They helped it along excellently.
Helped speed up getting into my one and done home.
Above and beyond service, very personable and understanding. Alleviated a lot of home buying stress, each team member went above and beyond their part to make this process and my PCS as easy as possible. They get the right people for the job especially when it comes to the realtor team in the location you are going. Thank you again for making this process easy!


