This was not my first home buying experience but it was ABSOLUTELY my BEST home buying experience. I am so blessed to have worked with such a GREAT TEAM OF PEOPLE. They really took care of me. First, they connected me with a Real Estate Agent who is utterly the BEST AGENT in my city. From house hunting to closing they were prompt in communicating with me, always responding with kindness and patience. My Loan Officer even made herself available to answer my questions on the weekend.I cannot express the easiness of this home buying experience. Using the Veterans United app to receive and upload documents made the entire process uncomplicated. The “To-Do” list within the myVU app was my own personal guide. With it I knew exactly what my VU team needed from me. The app also included short informative videos, which were optional to watch, to guide me through the steps from beginning to beyond closing.My VU Team shopped for the best Homeowners Insurance for me, home security providers, informed me of which internet providers I would have access to at my new address. In addition, I received discounts with these service providers because of their affiliation with Veterans United.To be absolutely honest, I don’t feel like I had a home buying experience. I feel like I was blessed with a family of knowledgeable friends who held my hand, went on this personal journey with me, and guided me through one of the biggest and most rewarding experiences of my life.I have heartfelt love and the deepest respect for some phenomenal people at Veterans United who are my Veterans United Team.
Michael Jones, Christin, and Bryan were super nice, patient, and caring people and they made this process smooth by being up front and honest about the whole and exceeded my expectations of this experience so I definitely will recommend them to any Veteran that’s looking to buy, sell, or refinance their home. 5 Star Service 🫡
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
Working with Philip Hojnowski at Veterans United was an outstanding experience from start to finish. Our journey of selling our home and buying a new one took a lot of patience and perseverance, but Philip stayed with us every step of the way. We are truly grateful for his dedication and support throughout the entire process.He was always available to answer our questions, and if he happened to miss our call, he always returned it promptly. Philip kept us informed every step of the way and genuinely cared about making sure everything went as smoothly as possible.His professionalism, extensive knowledge of VA home loans, and excellent communication gave us complete confidence throughout the process. Philip always treated us with respect and consistently had our best interests in mind.I will be highly recommending Philip to fellow veterans and anyone looking to purchase a home. Thank you for making our home-buying experience such a positive and memorable one!
If I could give more than a 10 I would. Jon and his team were on top of everything from the very beginning to the end. They even remind me if I need anything I can contact them at any time. I have mentioned Jon and his team to others so I hope whenever they are ready to make the step on buying a home they will contact them! Thank you guys!
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So easy to work with. Went out of their way to be sure we had understood the entire process. Now we own our home and from application to close was less than a month. Would highly recommend
Benjamin Schwalenberg's Loan Team was exceptional.
Thank you so much for your determination to make my dream come true !
Zachary Jessica Richard I'm so excited. thanks 😁
For all your hard work.
Trey Barrow and team are phenomenal
I have used Veterans Untied several times and always contact Daniel Lowes. Daniel and his team are always available to answer questions I might have. While going through the process Daniel’s team would call to see if VU could help with anything including making address changes to offering resources for moving and getting setup at our new home. Buying a new home can be scary, but when a whole team reaches out to support and calm nerves it’s refreshing to let them take control. Trust is earned by actions and results. Veterans United earns that trust by the attention to detail they provide. Very happy to know I can call and they take it from there.
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Experience first-hand why 373,618 homeowners give us a perfect score!
Trey was phenomenal to work with and so helpful for my first home buying process.
I couldn’t recommend VU more, absolutely outstanding experience - best in the business!!
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
communicated every step and updated continuously!!
Getting started was fine, from selection of house forward limited to no info for me. Being told 3 separate times id get a call back which never happened. Was repeatedly told would come on 29 knowing I hade to have everything out of my old house by 29th. 2pm on the 28th no sorry it will be the 30th, this after asking repeatedly on Thursday and Friday if we were for sure closing 29th. Told yes. Now out 2nd set of movers at 1600$ and 3 days in a hotel for a family all with disabilities which is another 1000$ storage shed for days to store our house in outside shed at 226. So no this was the worst move I've had. Jennifer and her staff were repeatedly helping making calls and trying to get any information from Alex to no avail
