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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,699 reviews
795 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,699 unfiltered reviews

Starting on Page 11 of 15,890. Return to Page 1

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

They where perfect. So very helpful, friendly, and did everything they could to help make it go smoothly.

headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

0.5 out of 5 Stars

We continually experienced emails being sent to incorrect parties, emails addressed to other potential loan clients, incorrect realtors, legal offices, etc. We kept asking that Veterans United be more careful with communications and these requests were ignored.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars

We were very pleased with the way Samantha and Hope walked us through the whole process of getting everything that was needed to get to closing.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

David was amazing. Very knowledgeable and always available to answer any of my questions.

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

4 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

4.5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer Team Lead: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
headshot image of Shawn Stewart

Senior Loan Officer Team Lead: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars

I can't thank Wyatt Robertson enough for helping us close on our home! He did an amazing job comparing rates to find us the best possible option and took all the stress out of the mortgage process. Wyatt patiently walked us through every piece of paperwork and ensured we fully understood all the numbers before signing. He was highly professional, incredibly responsive, and it was very clear he genuinely wanted the best for me. We appreciate every thing Wyatt did for us!

headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

4.5 out of 5 Stars

I expected and requested the final closing costs days before they were made available. I wanted to spend more time reviewing them and asking Garet Barry questions about them. I would suggest if possible that final closing costs be made available at least a week in advance of the closing date.Although, I wasn’t happy with the wait for the final closing costs, I was extremely happy with the speed of our closing!

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars

Loved how quick easy and painless the process was especially for being a first time home buyer. All questions answered in a timely manner.

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

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5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer Team Lead: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Photo submission from Diane P.

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars

Brittney White was very helful with the closing process. She even expedited the closing process so we could have an early closing. This was my third closing with Veterans United and Eric Hermann. He has always put together the right team to make the process smooth and the least amount of stress. I've always appreciated his knowledge as I've reached out to him many times for questions.

headshot image of Eric Hermann

Loan Officer Team Lead: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars

Keeping the buyer more in the loop, there was a couple small things that where asked about in the beginning, that weren't addressed causing a weeks delay and extra $1,300 investment fast to get the water to pass . If it would of been addressed in the beginning there wouldn't of been a delay and the extra $1,300 may of been substantially less, being able to do it myself...

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Dane was excellent and was more than helpful along the way. Would highly reccomend

headshot image of Dane Jackson

Loan Officer: Dane Jackson

NMLS# 2407552

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