Overall the team did pretty good and got my wife and I into our new home which is all we can ask for. However, sometimes the process felt unorganized with the amount of different people we had to talk to and seemingly lack of communication between them. I understand that each member is working numerous cases and it can get jumbled up but it’s frustrating when something is said that has already been covered or isn’t relevant to our case.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Steve Brockman and his entire chain was very thoughtful and professional and helped me and my wife immensely. I would highly recommend him any day of the week. It was a true blessing to work with him and he taught me a lot and guided and directed our home purchase
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Jacob was was such a pleasure to work with he made me and my family feel comfortable with our new purchase and walked us through all the steps 10 out of 10 I would recommend anyone using their VA home loan to use veteran united !!!!!!
Made everything quick and simple. Answering any questions I had.
My team at Veterans United "held my hand" through the intire process. I knew very little about this whole process being a first time hime owner. At times, i needed to take things slow and go over some steps at a slow pace so I didnt miss anything. Being a vet with ptsd, this began to get overwhelming, but my team took extra time, talked slowly and clearly to ensure I was fully aware of every detail. I strongly believe, if i had gone with another mortgage company, i would have backed away from this whole process Rob was morenthan understanding and did all he could to insure I didnt let myself down by backing out. All of my questions and concerns where answered until I was satisfied. Now im sitting in my own livingroom as I type this note. Bravo Veterans United. Thank you Rob, Kayla, David, Brayden and Jason. You all have made one of my dreams become literal reality. Xoxo Paul
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
Seth, Lisa and the team were great to work with. They were so incredibly helpful throughout the entire process and we appreciate them so much.
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If I could give my team an 11 I would. They were absolutely incredible and made the entire home buying process such a breeze. I was never confused through the process and they all communicated efficiently.
Possibly open communication among peers. A few times I would hear something from someone and then another thing from someone else or being reach out about the same thing from different people. I believe open communication among peers upon reaching out to the client would eliminate this. But I really did enjoy my overall experience.
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
Ryley and the team at Veterans United did a fantastic job helping explain every step of the home buying process and made navigating getting approvals and inspections a breeze. Thank you all so much for your hard work and help in securing my family’s home.
Levi was fantastic. He was patient when I needed to slow things down, and was ready to kick it into high gear when that was what we needed. He allowed us to set the pace, and was always available for answers to any questions we had along the way, as well as providing incredibly helpful guidance, which was very important to my wife and I as first-time homebuyers. I cannot thank him enough, or provide a strong enough recommendation for my fellow veterans to give Veterans United a try. They will have your six and make sure that everything goes right with acquiring your mortgage. The entire team goes the extra mile to make sure that you have what you need, when you need it, and that you understand the process going in so that nothing will catch you off guard. Thank you Levi, and to the whole Veterans United team as well.
Steve & Pam Hawkins
Closed 06-05-2026
