Made my home buying experience simple and easy. Charles kept in touch and was awesome to work with. I wouldn’t change the team I had if I had to do it all over again.
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
Buying a home can be stressful, but this team made the entire process feel smooth and reassuring from start to finish. Lindsey, my loan officer, was absolutely wonderful. She made me feel comfortable every step of the way, was incredibly knowledgeable, and always responded so quickly whenever I had questions or needed guidance.
Kelly, my loan coordinator, was amazing as well! She stayed on top of every detail, kept everything moving, and our closing ended up being moved up, which meant so much to our family.
Everyone I interacted with was kind, personable, and truly cared about making this a positive experience. I never felt like just another file, they treated us like people. I'm so grateful for all of their hard work and would highly recommend them to anyone looking for a mortgage team that genuinely goes above and beyond!
The back and forth of establishing a close date was frustrating. Kevin was doing his best but your title company failed you miserably and repeatedly. I like Levin and felt like he was working for us and I definitely felt like the VA rate was better than the market.
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3rd home we’ve purchased using Vetrans United love this company they make it easy on vets to get into a home of all kinds !
I felt well taken care of throughout the home-buying process. Though I was not impressed with the first agent I was paired with, Veterans United definitely redeemed themselves with the second one. The folks I worked with were always willing to answer my myriad questions and were so gracious with my ignorance with buying a home. I was given a good solid understanding of things so that I was confident and comfortable with my decision once it came to closing on a home! I am very grateful to the team I worked with!
My experience with Veterans United was great through the whole process. My Mortgage representative kept me informed and up to date on all requirements and helped me maintain a stress free process which was very inportant to me as a veteran! Thank you again for all your help and assistance!
Thank you so much for your determination to make my dream come true !
Matthew Reehl was the most amazing loan officer I could ever ask for. Cool, calm and collected. He knows exactly what to do like a 30 year pro. He made the process super simple and easy .
And his counter part Jared did his thing as well. These are the perfect due to work with when your looking for a new home. I can't say anything negative at all about these guys. To add to it they paired me with the greatest of all time realtor Mrs. Diana Jones . Man this woman is the exclamation mark. Amazing.. she knows her job and she is super committed to making your dreams come true. Literally working until 2am and sending documents over for me to sign. She is remarkable. I definitely would request this BIG 3. They are simply amazing. Thanks Matthew, Jared, Diana . Love
He was very patient and followed up with me unlike another home loan company that shall not be named.
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Very helpful in every aspect of getting the home. Thank you to the whole team.
Mike
JJ
And nick
Madison was very honest i.e. she didn't lead me on by saying I could get approved for more than my budget would allow just to get me to use them. She also answered every question in a very timely manner.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
The ENTIRE team was exceptional. My wife and i appreciate all that they have done to make our home buying experience a success.
