Emmett and Landon were the greatest to work with. I felt as if we became family for 7 months. I thought our house was beyond fixing but Emmett made the process very easy and talk me through a lot of tough days. Emmett and Landon saved our lives and I will never forget it. Veterans united made the process of refinancing a breeze and everyone in the process was very nice and helpful. Everyone got back to us in a timely matter. I can’t thank everyone of you enough.
Ashley was the greatest she moves fast answer all the questions that I had
The process was pretty simple at the start. Apply for a loan, get pre-approved, find your home, and complete the tasks in your VU app. Where it gets complicated is underwriting, finances, appraisals, and paperwork processing. There is a lot of uploading documents and filling out paperwork as expected. Every application is different of course but my experience was good overall with some absurd hiccups. The longest part of my process was the appraisal which I thought was funny and frustrating. After reaching out to my loan officer and contacting the VA about the appraisal everything went smoothly. Expect to answer lots of phone calls, but leave lots of voicemails and emails. While it is annoying, they will get back to you as soon as they can. Overall, it wasn’t amazing but it was a good experience.
I wish the process was a little more smoother. Particularly the to-do checklist, on countless times I completed my tasks to find new tasks afterwards. If all tasks, regardless if it is relevant or not the applicant, were to be placed up front for the applicant to complete. Instead of waiting to be told what was next, I think this would speed the process up a little. Tasks that do not pertain to the applicant could be marked Not Applicable.
Very intense experience. So much paperwork! But worth it in the end.
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
This is the 3rd time I have used Veterans United and as always they are exceptional at what they do.
Tori Hill and her team made the home buying process very good for me.
Ready to see for yourself?
Experience first-hand why 375,577 homeowners give us a perfect score!
Jordan was great! He was on top of everything and felt like you were talking to a friend more than doing business. He was a true pleasure! You’re lucky to have such an employee.
Amber was very professional and got our loan quickly. I highly recommend working with her.
Everyone was responsive and kept me informed. All forms were easy to access.
Buying my first home with Veterans United was a great experience from start to finish. Everyone I worked with was friendly, helpful, and always quick to answer my questions. They kept me updated every step of the way and explained everything in a way that was easy to understand, which made the whole process a lot less stressful.I never felt like I was figuring things out on my own. Anytime I needed help, someone was there to point me in the right direction. You can tell they genuinely care about their clients and want to make the experience as smooth as possible.I’m really grateful for everything the team did to help me become a homeowner. I wouldn’t hesitate to recommend Veterans United to any veteran or service member looking to buy a home. They made what seemed like a complicated process feel simple, and I couldn’t be happier with how everything turned out.
My whole team was top tier!
Ready to see for yourself?
Experience first-hand why 375,577 homeowners give us a perfect score!
For a first time home buyer, my Veterans United team was truly amazing. They left no stone unturned and made this process seamless and stress free. You guys are truly amazing!
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
Dalton made buying our home easy . The whole team was friendly and explained the process from start to finish. We are so grateful and absolutely love our new home.
