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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
471,081 reviews
780 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 471,081 unfiltered reviews

Starting on Page 11 of 15,703. Return to Page 1

5 out of 5 Stars

I wouldn’t go anywhere else . Everyone from the top down was AMAZING. Can call or text at anytime and they are just a phone call away. If you’re recommend David is 10/10

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars

Josh & Mirza were excellent in their responsiveness, customer service, and knowledge. It was a pleasant experience, mostly because I could easily get in contact with Josh during the entire process.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

3 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars

Jeremy was an exceptional help in our home buying process.

headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars

Veterans United are fantastic! Easy to work and communicate with. Professional and patient.

headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars

Great experience! Staff was very responsive to all questions as we navigated this journey.

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer Team Lead: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer Team Lead: Scott Hutto

NMLS# 1957475

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5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

They whole team was very helpful and very fast.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

The whole process was as smooth as butter. They saved us tens of THOUSANDS in random fee’s that another lender tried to make us pay. Haley Denney is a god send, and we could not appreciate her more!

headshot image of Haley Denney

Loan Officer Team Lead: Haley Denney

NMLS# 1501441

2.5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

As a first-time homebuyer, I couldn’t have asked for a better loan officer than Julie Pieri. She made the entire home-buying process much easier to understand by walking me through every step and taking the time to answer all of my questions.Even when I became frustrated or sent multiple questions back to back, Julie remained patient, responsive, and knowledgeable. If she didn’t have an immediate answer, she always found one or offered different solutions for me to consider. Her professionalism, communication, and dedication made what could have been a stressful experience feel manageable.I am truly grateful that Julie was assigned as my loan officer. She made my first home purchase a positive experience, and I highly recommend her to anyone looking to buy a home.

headshot image of Julie Pieri

Loan Officer: Julie Pieri

NMLS# 2799007

5 out of 5 Stars

Jon and his team were very helpful and responsive throughout the process of purchasing my home. They each clearly explained their role and ensured I was informed of each significant item that arose. I have worked with Jon and his team on two real estate transactions now, and both experiences were excellent!

headshot image of Jon Abernathy

Loan Officer Team Lead: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

I recommend anyone who is buying a home to go with the VU. They are experts at what they do and they are very professional.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

The Smoothes Home Purchase Process you can ask for. Top notch customer service. Direct contact and constant follow up to ensure I was well taking care of and always available to clarify and assist.
God first! and Bret and the team made it happend!!!!#

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

1.5 out of 5 Stars

Working with a lender who told us the wrong number to bring to closing and then needing an additional 10k to close, after we had already moved out, horrible. If my parents wouldn’t have been able to gift us 10k- we would have been in a hotel.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

4 out of 5 Stars
headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

4.5 out of 5 Stars

User friendly app, people were always kind

headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

5 out of 5 Stars

Tyler is phenomenal to work with.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

No additional comments

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

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