Jordan and his crew were amazing.
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).
The process was straightforward and easy to complete any tasks. If I had any questions the team was happy to help explain things. They would give me updates along the way.
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Miles went above and beyond from start to finish. Whenever I had questions or concerns, he was readily available to assist and find a solution. I truly appreciate his professionalism and diligence—I have certainly found a lifetime lender. 20 out of 10!
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
Veterans United is a very good Company they were very helpful and attentive to details I would highly recommend them to future clients Nate Bitner was my Loan Representative he was very quick to call you back and answer any questions or concerns I was pleased with their service at Veterans United
Some of the most professional, hardworking people I have ever come across.
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Absolutely hands down, the best group of people to work with. Buying a house with Veterans United couldn’t have went better. Thank you team!!!!
Very proactive and accurate on their details. Wouldn’t go through anyone else for a home buying experience.
Charles and his team were Outstanding!! From start to finish they kept me informed and made this much less stressful. A Mighty Thanks to All!!!!!
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Tim was extremely helpful and knowledgeable. The entire team assisted me through this process and were all very personable and thorough.
Its always been great working with Jon McCarty and with Kyle Black.We
tWe realize there was many others involved in securing our mortgage, and our thanks and gratitude goes to them as well. We will definitely recommend Veterans United to others looking to purchase a new home.
Everyone was fantastic and truly a pleasure to deal with. Very prompt and attentive to any questions or concerns I had.
Had a few questions to begin the process of buying a home with VA home loan. Was givin the opportunity to work with Jen Huppert she was very kind and understanding to us right out the gate. Jen H. never pushed and gave great recommendations to begin our journey assuring us that she would be there for any questions and concerns we may have in which she was, after some time and consideration we decided to move forward. Jen H. made this process easy to navigate continued to answer our questions in a respectful and timely manner. Just signed closing documents and are very please with the entire team that helped us.
Amanda and Kayla has been the epitome of what a loan team should be organized kept me informed and are definitely subject matter experts at they job 10/10
