Skip to Content

Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
479,230 reviews
547 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 479,230 unfiltered reviews

Starting on Page 11 of 15,975. Return to Page 1

5 out of 5 Stars

Everything went so fast everyone were fantastic!!

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

4.5 out of 5 Stars
headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

5 out of 5 Stars
headshot image of Neil Hansen

Senior Loan Officer: Neil Hansen

NMLS# 1766788

4.5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars

Overall, a really great experience. I really appreciate the nuts-to-bolts effort put in by the entire team.

headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Ms. Nichole and her team were awesome! She made the process easy and were always so eager to help. Let’s me please let not forget the excellent communication , availability, and great customer service.

headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

Ready to see for yourself?

Experience first-hand why 382,797 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars

The team was great, they stayed in contact with me all the time.

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars

Jerry and his team were professional, friendly, attentive, and always prompt to respond to any questions or concerns I had. They navigated the VA appraisal process smoothly, communicated clearly through every Loan Estimate revision, and helped us close a full month ahead of schedule. They made the entire process easy to understand and follow. I highly recommend Jerry!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Nick Heimericks

Loan Officer: Nick Heimericks

NMLS# 2452747

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars

Rob and Olivia made this experience 10x better. They were very responsive, knowledgeable, and personable. There wasn’t anything I asked for that they did not see through. Based off my experience with them I would recommend VU 10x over! Thank you both for all of your hard-work and dedication on this road to home ownership!

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

4 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

Dane Frazier knew my situation. Dane and his team got me to an extremely fast closing. Like quicker than a lot of conventional loans and it was VA. This was my second time getting a loan through Veterans United with Dane. I just want to say wholeheartedly thank you!

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

Ready to see for yourself?

Experience first-hand why 382,797 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

My team was very helpful. Randy Groner superseded the expectations I had. Always available ready to help. He was thorough in his assignment. He is a man of his Word. He was a God send. He really made this entire process alot easier to be accomplished. I would work with him again.

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars

The help and timely emails and your working timely with my realtor made my house perches very much stress free, your team worked seamless the whole process and kept me informed through the full process.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Tim Wuest and Brandon Willis did a great job. I've worked with Tim from the very beginning of getting a mortgage with Veterans United. Years later Tim has taken care of me again. I always felt my best interest was the goal. As long as they're there, I know I'll be taken care of. Thank You, Tim and Brandon!

headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

4.5 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

Brandon did great. Eric did great. Period. We had a FAST CTC window we needed to execute on. They helped it along excellently.

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars

Helped speed up getting into my one and done home.

headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

Above and beyond service, very personable and understanding. Alleviated a lot of home buying stress, each team member went above and beyond their part to make this process and my PCS as easy as possible. They get the right people for the job especially when it comes to the realtor team in the location you are going. Thank you again for making this process easy!

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.