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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,648 reviews
778 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,648 unfiltered reviews

Starting on Page 11 of 15,555. Return to Page 1

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Everyone on the team was amazing and extremely helpful at all times. Communication was excellent. My rep was Aaron McMahon and he was fantastic. I would never use another company.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

4 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

From the very start everyone was very professional and I would definitely recommend the team that assisted us in finding our home. Thank you all very much.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

4.5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

Jeremy and his team are absolute miracle workers. Other companies didn't want to work with us or led us lots of letdowns. Jeremy picked us up and got us approved and into our home seamlessly. Communication was great, the rates were better than anything else we could find and closing was a breeze thanks to his teams homework.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

Candy, Kayla, Delaney and the gang were absolutely awesome with us! They made sure every "T" was crossed and every "I" dotted. Because of every effort on their part we are going to live our dream in the beautiful Pocono mountains in PA! Thank you Candy and friends!

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Once again, VU took care of us + all the details of our home purchase journey. Thank you all so much for your support + patience! I would definitely recommend VU to veteran who is looking for a seamless home-buying experience.

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

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5 out of 5 Stars

The loan officer, Connor, was outstanding every step of the process as well as all adjacebt staff from the concierge to the loan coordinator it felt like we were all on the same team pushing toward the finish line.

headshot image of Connor Philgreen

Loan Officer: Connor Philgreen

NMLS# 2128060

5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

thankful for katie

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

This loan team (Anna, Cara, and Carter) is the best I’ve dealt with. In fact I’ve used them twice. They’re thorough, understanding, intelligent, and easy to work with.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Corey was incredible to work with as was his entire staff. They were exceptionally responsive and made the process as simple as possible. This was by far the easiest and most professional process I’ve ever experienced. You won’t find a better home buying experience in America!

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Photo submission from Kelly G.

Thank you so much for your determination to make my dream come true !

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Buying a home was not the best experience for us, but Vets United was there for us every step of the way. I probably would’ve giving up if it wasn’t for Shane and his team. Thanks for everything you did for our family.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

Amazing team! Very grateful to have them on our side! They made sure to go above and beyond to any even those middle of the night questions one gets when taking a big step of purchasing a home!!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

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5 out of 5 Stars

Adam and his team were amazing: helping get things done, offering solutions, as well as listening to me. They navigated a highly unconventional process, as there were obstacles arising almost weekly, yet instead of hearing that they couldn’t do it, they persisted, determined to get a successful outcome

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

4.5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

1.5 out of 5 Stars

Never reviews emails or understands them. Never passed on information. Demanded a different down payment than we agreed to. Did Not tell until 1 day before closing. Even the closing company and real estate agent said they had never had this many issues and problems. We ended up having to put down an additional $37,000. Or not have any place to live. Had movers scheduled and vactions scheduled. Talked to Christan at corporate, said she would remove the closing costs for our troubles. They did, but added it back in in other fees. FRAUD

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

They all worked as a team

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Aaron deserves a raise! He's absolutely awesome at what he does. The whole team did a great job and I couldn't be happier with my experience with them.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

Kyle and the Veterans United team has been fantastic to work with. This was my second home purchased with Veterans United and they made the process so easy for me and my wife.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

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