I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
It cannot be understated how amazing and helpful Sam Brown and C.J. Snook are.I've been with Navy Federal for 13 years. My experience with with them, for some reason, was atrocious. I was pre-approved all the way up to a week before closing and I got a decline and had no communication with my loan officer there. At that point, I reached out to Veterans United and was connected with Sam and C.J. To say it was a night-and-day difference is an absolute understatement.Sam Brown absolutely changed my life and ensured I had the steps laid out in front of me to ensure that I was able to move into my dream home. With a kid on the way and moving states, the stress was high, but Sam kept me on track and was positive through the entire experience.I cannot recommend them enough, and if anyone has any questions about their experience, feel free to reach out to me personally, through any social media or any way you can get a hold of me personally and I'm more than happy to share my full experience.
Very knowledgeable and helpful. Buying a home is a complicated process, but the experts at VU made it seem easy.
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Kudos to Sarah M. And Mirza K. The awesome team that kept us informed every step of the way and made this whole process seamlessly successful!
I was under a lot of the stress with my move. It was a good thing I picked Veterans United, and I am glad I did. They made it easier and less to worry about,
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
we had a very tight timeline to close and didn't even know if we would be eligible for VA loan since service was so long ago. the whole team did a great job in maintaining contact and getting the job done
I felt it was impossible to get a hold of people when I needed them the most..... I kept getting auto responses that my team was out of the office with out any sort of contact for someone to help while they were..... In the beginning it was great and I feel as soon as I told them I was happy they gave up and moved on to the next loan..... A lot of times I felt the lack of communication was very unprofessional and frustrating during a time I needed my team the most. Cedric was the only member of my team that I felt cared about my concerns and was willing to find me solutions..... I feel like everyone else only dealt with me to get me to leave them alone..... Almost felt abandoned at the end which is why I wouldn't recommend VU. At the beginning of making one of the biggest fancial decisions of my life I felt I was lead on and told I was going to experience the complete opposite of what I actually did experience. Very disappointed because a friend of mine did recommend VU and I believe we had very different experiences.
Levi helped me ever step of the way and made my purchase seamless. The problems I ran into were talked about, offered solutions, and made it it happen. He offered a personal touch that made the experience like I was talking to friend rather than an employee. I would use veterans united just to work with him again
Easy to work with, intuitive. It is obvious customer service is a focus point for the team. 20/10.
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
Satey and Dennis are absolutely fantastic to work with. The process was surprisingly smooth compared to my previous loan. They answered all questions and assured me every step of the way. I would suggest Veterans United to every Veteran.
I keep using veterans united because I've always had a great experience Jerry's team was so great helpful everything was so easy 🙌
I was completely blown away about how helpful, friendly, courteous, and thoughtful Veterans United and Trey Barrows team has been throughout the entire home buying process My wife and I are completely Ecstatic and never thought we could buy a home and were so afraid when we first came into the prospect, but from the beginning, United veterans team came to the rescue with everything at their disposal to help my family, and I realize a dream come true.
Thank you, Trey, Riley, and everyone else who committed themselves and was involved in helping us Find and purchase our dream home.
I would definitely recommend Veterans United, Trey Barrow, and their very professional and knowledgeable staff to everyone I know.12 out of 10 y'all
