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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,773 reviews
792 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,773 unfiltered reviews

Starting on Page 11 of 15,460. Return to Page 1

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

My experience was 10/10, would recommend! The whole team went above and beyond to make my first home buying experience a great one.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

4.5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

4.5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

I couldn’t have asked for a better experience. Joel, Blair, and the entire team really took care of me. You will be in good hands.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Photo submission from Katie G.

All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars

very professional I had a great team I recommend them to any qualified veteran.

headshot image of Christian Baker

Loan Officer: Christian Baker

NMLS# 2736683

5 out of 5 Stars

We have used Veterans United and Kendall Hahn and his team 3 times and each experience has been flawless. Would recommend 100%.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

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5 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

Bryant and his team (Shae, Sami and Briana) were great to work with on this loan. They were all available to help me when I didn’t understand something and took the time to assist in listening to me and all my questions. I would definitely recommend veterans united to others

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

This team made it incredibly easy and straightforward to own our dream home. We are first time homebuyers and didn’t know what to expect but were somewhat intimidated, but Marcus, Selina, and team made it smooth and easy.
I would recommend this to everyone that I know.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

I can't even begin to explain how awesome our team was! From Montgomery as our loan officer, to Erin as our underwriter. They walked us through the entire process and where incredibly diligent. We have experience purchasing a home with a different lender prior, and it was nowhere near as amazing and simple as VU made it. 100/10 recommend.

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

The whole team was very helpful with the purchase of our new home. Very knowledgeable and helpful. They even sent a package with some goodies for my whole family, pets included, to the new house! Amazing company!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Photo submission from Phillip P.

I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

Everything was great 👍

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars

I am a first-time home buyer, and my Veteran United team was Jennifer Heishaman and Shannon Brown, and they did an amazing job. They were there whenever I had questions or issues. There were a few concerns I had, as no business is perfect. A family member told me about Veterans United because of the ease of use of their services which is true. I did my research and they were rated very high with the help and knowledge that they provide to all veteran, so I was excited to work with them as I am a disabled veteran. With that, no one explained to me about the benefits my home state (Virginia) provides to disable veteran when buying and owning a house. When I brought this up from doing my own research that was able to redo my paperwork to get me a lower mortgage and paying a lower closing close. So, I think they should know all the benefits of the state where the veteran is buying the house. I also think they should do a post interview where they go everything and check on the veteran to make sure they know the next steps and how they are feeling about the purchase especially when it's a first-time home buyer. As I said these are minor issues, and overall, it was an amazing experience. I was able to get a good rate; they help me found saving wherever they could. The serve was fast and smooth. Yes, I would use Veteran United again. Thank you for helping me.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars

My whole team was amazing. In the spot. Immediate response to most inquiries. Fought for me on most items. Would 100% recommend to any veteran looking for a quick, smooth and amazing buyers experience!

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

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5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars

Sara and Danielle have become huge names in our NEW home. Unforgettable and personal in the best way possible. The endless phone calls, updates, requests, questions, etc and they were there with us every step of the way. Never made us feel like we were burdens or undeserving of a home. They really were our voices in getting this approval and I couldn’t have asked for a better team.

headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars

People were very friendly and helpful. They sent a welcome box to new home. By what was in it they remembered and paid attention to all conversations. Was highly impressed

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

4.5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

THANKS FOR EVERYTHING, I WAS LOST TO HOW TO DO ANYTHING. SUPPOSEDLY EVERYTHING WORKED OUT GOOD.

headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
Photo submission from Christopher J.

I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars

Working with Veterans United and Matt Landis was honestly one of the best experiences we’ve ever had throughout a major life process. Buying a home can be stressful, especially with a cross-country move, but Matt made everything feel organized, transparent, and manageable from start to finish.Communication was outstanding the entire way through. Matt was always available to answer questions, explain numbers clearly, and help us understand every step of the VA loan process without ever making us feel rushed or pressured. He was proactive, professional, and genuinely cared about helping our family get into the right home with the best possible outcome.Veterans United’s system was also incredibly smooth and easy to use. The to-do list, document uploads, updates, and coordination between everyone involved made the process much less overwhelming than we expected.As a veteran, I really appreciated working with a team that understands military families and the unique challenges that can come with relocating and financing a home. We ended up in a home we absolutely love, and a huge part of that is thanks to Matt and the Veterans United team.Could not recommend them more highly.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

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