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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
479,129 reviews
579 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 479,129 unfiltered reviews

Starting on Page 11 of 15,971. Return to Page 1

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

They made the process as stress free as possible. I would 100% recommend.

headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

4.5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer Team Lead: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Evan and Shannon, thank you so much for making my experience very enjoyable and easy. You both are very professional and knowledgeable and I greatly appreciate that. 🫡. Thank you for everything.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

All who work at Veterans United are very helpful. They are positive and professional. I would definitely recommend Veterans United.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

I spoke with 2 other companies before Veterans United. The first 2 companies couldn't care less if i was approved or not, but the team at Veterans United were invested in every step of the process. Their process makes it extremely clear on what you need to work through the buying process even if you are a first time buyer like we were. Veterans United is the reason I own a home now.

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

4.5 out of 5 Stars

ROB and staff were excellent.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars

I would highly recommend Veterans United! They 100% earn my highest recommendation! Eric, Shannon, and Joshua were absolutely amazing! They all made me feel like they sincerely cared about everything! This was my first time buying a house and its was 99% stress free!
Then the ay before I closed on my house it happened to be my birthday. I received a package from my team and I opened it and I was so surprised how thoughtful the house warming package was an it was a Starwars theme! They knew I'm a huge Starwars fan! Just very nice and professional people to work with
If I ever needed to buy another house I'll definitely choose Veterans United! THANK YOU ALL SO MUCH!

headshot image of Eric Stephens

Loan Officer: Eric Stephens

NMLS# 2006901

5 out of 5 Stars

Rob was great to work with!

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

1.5 out of 5 Stars

I can't really say if I would or wouldn't recommend to others. If you know what you're doing in the home buying process it's probably much more helpful and fine enough. As a first time buyer I largely felt unsure and then ridiculed any time I asked questions or had worries. It was very turbulent and uneasy on my end.

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars

Can’t speak highly enough of Kody and his entire service team. Everyone was extremely knowledgeable and accessible from pre approval through closing. Start to finish in 5 weeks! This is my 3rd time working with Veterans United and if needed will 100% use again.

headshot image of Kody Gilbow

Loan Officer Team Lead: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Shelby Carder

Loan Officer: Shelby Carder

NMLS# 2798724

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

1.5 out of 5 Stars

When I did my loan in Florida with Brad Tweedy it was a 10/10 experience. Couldn't wait to work with veterans United again. My loan experience with Ian Reed, my wife and I did all the leg work and Ian was always unavailable for questions or took days to get back to us. Thank God for his assistant Alyssa who worked her ass off. This was a horrible experience this time around.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

3.5 out of 5 Stars

Christopher answered any questions we had about the loan process. Just wish there was more time spent explaining everything item by item throughout the process so I wouldn’t even have to ask. Other than that great experience

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars

Shane and his team did a great job. The process wasn’t too painful

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

Kollin and Abby were wonderful! This has been my best experience by far when working with a mortgage company. They both went above and beyond normal expectations! I can’t say enough good things about both of them! I would highly recommend this company to anyone that’s looking for a VA loan or any other long-term fixed rate loan.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars

Arlo was exceptionally helpful and professional throughout the process

headshot image of Arlo Topping

Loan Officer: Arlo Topping

NMLS# 2798743

4.5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

Great working with united, great people

headshot image of Dan Davis

Loan Officer Team Lead: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer Team Lead: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

This team was amazing and very quick to respond to any questions we had.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

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