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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,949 reviews
793 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,949 unfiltered reviews

Starting on Page 11 of 15,832. Return to Page 1

5 out of 5 Stars

Heidi and the team were amazing throughout the entire process. They had answers to every question and were incredibly attentive. It truly felt like my only responsibility was finding the home, they took care of our family's needs, start to finish.
I cam back to Veteran's United for a new home loan for a reason, and Heidi and her team did not disappoint. Could not be happier with any part of the experience. If I could give them an 11 I would.

headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

Our whole load team was absolutely fantastic from start to finish. This was our first home purchase Billy, D.K., and Austin answered every question or concern I had.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

4 out of 5 Stars

Very easy to upload needed documentation. Any questions I had were quickly answered. Only issue I had was the overall timeframe everything took. I thought things would move along quicker. Overall a good experience.

headshot image of Greg Heins

Loan Officer Team Lead: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Photo submission from Esequiel A.

I had an amazing experience buying my new house with Aaron and his team. Thank you guys for making my dream come true.

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

I would like to thank Veterans United for giving me some of the fastest service in the industry and helping me complete my home purchase from beginning to end. The entire process took only 32 days to close. If I exclude the weekends, it took even less time than that. Unbelievable!Mr. Vanamala, your staff was amazing, especially with the communication and follow-up. Everyone was on the same page throughout the entire process.
I financed a home purchase in June 2021, and it took CrossCountry Mortgage two months to get me across the finish line. I am still shocked by how quickly Veterans United was able to get this done.Mr. Vanamala is a top-flight loan officer, hands down. Another advantage he had in his favor was that he knew about the area I wanted to purchase in.
I will always send you referrals to Veterans United because of their highly trained personnel, especially the two people who helped put me on the map. Senior Credit Counselor Ms. Darlene Miller helped me with my credit scores and Mr. Vanamala was my first point of contact regarding my mortgage.Both Mr. Vanamala and I have so much in common, and I really enjoyed working with this young man. His knowledge, top-flight customer service skills and follow-up were amazing and off the charts.
Veterans United has excellent people from top to bottom working for their company. They are all assets to the operation. With my experience in sales, credit, finance, marketing, and other fields, I can say that Mr. Vanamala and Ms. Darlene Miller are hard to find and tough to beat. They are both crown jewels. They are keepers.Thank you again for making my dreams come true. God sent me to your company.Have yourself a spiritual and productive year. I pray that your company stays number one and continues to increase its market share. I will do my part by sending referrals your way and helping you increase your market share in other parts of the country.Warm regards,
Bert E. Chapman
United States Air Force
Agent Orange Cancer Survivor, Two Times

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

Thank you for the fine work. The whole team were great.

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

Whitney was great and all your other associates were very helpful during this process.

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

4.5 out of 5 Stars
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer Team Lead: Dan Hopkins

NMLS# 1525090

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5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

5 out of 5 Stars

Karol and her team were valued, added to the home buying process for me and my wife. Many people call themselves experts because of focusing on one thing in one field. Let’s just say that’s the loan process and the loan officer is a so-called expert. What made Karol and her team expert was far more than just doing this as a profession you had to do with showing respect, respect, not just because of me being a veteran for the sacrifice that my spouse made. It’s respect, knowing that veterans don’t know the process in all the details of Home buying the team absolutely are experts and we thank them for showing us the respect during the process.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

The team I worked with were amazing the whole experience was great.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

This team at Veterans United is. Ore than a person could ever ask for. They kept me on task the entire way through the process. Their communication was outstanding. They had the patience to work with me and explain every detail to the fullest. Thank you to everyone on the team. I couldn’t do it without you.

headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars

Sheldon and his group were outstanding could not have asked for better support

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

Working with Veterans United Home Loans was an outstanding experience from start to finish. The team made the entire mortgage process straightforward, transparent, and hassle-free. Their clear communication and dedicated support made all the difference, ensuring every question was answered promptly. I highly recommend Veterans United to any fellow Veterans or family members looking for a smooth, reliable home-buying journey. They designated a team of experts for my buying experience. They send me this, (To-Do List) that keeps everything in order. Thank everyone of them.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

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5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

4 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

Team was absolutely awesome!

headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars
Photo submission from Brett B.

We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

They were really patient while it wasn’t an easy job for the officers. Jamie stuck with me all the way through the to-dos. And that was a chore for both of us. But he really made it WORK!

headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

This was a great experience, everything was quick, and smooth. Thanks to everyone!!!!

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

I would absolutely recommend veterans united to anyone, Tyler was the best and always willing to answer. Page was so helpful and kind. Holly was so helpful and kind. They all were always so attentive and willing to answer or find the answer to any questions I had. There is no greater team in my eyes.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

Great loan officer and even better person!

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

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