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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,363 reviews
1,033 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,363 unfiltered reviews

Starting on Page 11 of 15,613. Return to Page 1

5 out of 5 Stars

Tim, Melanie and Gabby were great to work with. Best lender team ever.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars

Thanks

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars

The most smooth experience! And everyone communicates so well and quickly

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

Nick, Ellen and everyone else on the team was a huge help during my home buying experience. From start to finish it was a very smooth process. I would recommend them to anyone and I will be using them again in the future for my next home.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4 out of 5 Stars

I believe stuff could have gone more smoothly and quicker, but the team assigned to me did a great job helping me throughout the process

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

Jeff has been absolutely wonderful to work with. This was our second refinance with him, and he also helped us purchase our home originally. If we ever need mortgage services again, he’ll be the first person we call.
He makes what can be a stressful process feel easy and smooth from start to finish. He’s always quick to follow up, keeps us informed every step of the way, and is incredibly personable and down-to-earth. He’s easy to talk to, genuinely cares about us, and always looks out for our best interests and our finances.
We couldn’t recommend Jeff more highly and are grateful for everything he’s done for our family.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

I thought everyone was very professional. Brad did an amazing job. Thank you all very much.
One suggestion I have to bring up. Thank you for the gift that you sent. I really do appreciate it. I would recommend making sure that if you do send gifts to anybody moving forward then you should definitely make sure those gifts are made in America. The gifts that you sent were made in China. That was disappointing to see. Again thank you for all of your help

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

Cory Stipp and team were amazing. He worked with us and answered all of our questions. Cory made sure we got the best loan possible and made sure we understood every aspect of our loan and process. Veteran United, Cory and Team made this whole process smooth and easy to understand.

headshot image of Cory Stipp

Loan Officer: Cory Stipp

NMLS# 2736695

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5 out of 5 Stars

It was a great experience, and I want to thank Katie and her team.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars

Everyone on the VU team did an outstanding job.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Photo submission from Kelly G.

Thank you so much for your determination to make my dream come true !

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

Awesome experience, these guys and girls made the process super easy!

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

Craig and Erin made the process easy and smooth.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

4.5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

Dene Lorenzen is the best! Her dedication and passion to truly help veterans get into their homes is inspiring! Dene was always quick to answer any questions we had, always made clear what was needed!I have purchased a handful of homes throughout the years and never have I came across anyone with more dedication than Dene!

headshot image of Kimberly Held

Loan Officer: Kimberly Held

NMLS# 2770521

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Experience first-hand why 373,511 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

In every aspect of my journey in purchasing my new home, Veteran's United was by my side to make it a very smooth and exciting process. I haven't purchased a home for 35 years and Jerry Landrey, Loan Officer with Veteran's United was instrumental in keeping my loan processing on track and constantly informed me of all changes. Grace Walther, Senior Loan Coordinator with Veteran's United was instrumental in keeping my loan process on track meeting all requirement to secure the loan. I highly recommend their Team in your homebuying needs! Thank You, (retired CMSgt) Joe K.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

Jordan and the VU team guided us seamlessly through the home buying process and were always there to answer any questions we had. I would recommend VU 100% of the time and will use them in the future.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

Tyler made the process easy and painless! I can’t thank him enough for his help and guidance through the process.

headshot image of Tyler Stump

Loan Officer: Tyler Stump

NMLS# 2734910

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

The loan team has been amazing. The were very patient with me and walked me through every step. They were very professional and presented options that I was not even aware of that greatly affected my loan and saving me thousands over my first few years of the loan.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

The ease of doing business and communication throughout was top notch! Any time I had a question, I received a response within 24 hours. Shawn, Caitlin, and Amy were amazing to work with!

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

4.5 out of 5 Stars
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

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