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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
477,612 reviews
818 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 477,612 unfiltered reviews

Starting on Page 11 of 15,921. Return to Page 1

5 out of 5 Stars

My team was great, closed on my house in 11 days

headshot image of Tommy Heller

Loan Officer Team Lead: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars

the team is professional, knowledgeable and strives to provide the best service and respect that veterans deserve and expect. Team explains process and walks you through the purchase of your new home, immediately responds back to questions via email, texts or phone calls. Highly recommend and trust Veterans United to do the right thing.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4 out of 5 Stars
headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

4 out of 5 Stars
headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

5 out of 5 Stars
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Nate Bitner

Loan Officer Team Lead: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Tyler Salter was amazing!! Super informative and the bark box he sent us after closing was so thoughtful.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

4 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer Team Lead: Nick Kundert

NMLS# 1000911

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5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

4 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

4.5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars

mr jack was the highlight of my team very helpful and knowledgable and always got back to very grateful for him

headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

The entire process was easy and a much better experience from my last lender.

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

Ready to see for yourself?

Experience first-hand why 381,441 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I couldn't dare say enough nice things about Veteran's United and the team that helped me move into a new home. Whether it was the closing, or the insurance, or talking me through a stressful part of my life, this team reached out and helped me with EVERYTHING. Thank you so much to this team!

headshot image of Tommy Heller

Loan Officer Team Lead: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

Our loan officer, Harry Basnight, was excellent to work with! He was knowledgeable and helped us navigate the home buying process as first timers. He negotiated low rates on our behalf and was available and communicative throughout the experience. His commitment to his work and his clients is evident as he routinely went the extra mile for us. We leaned on his expertise through the process, and greatly appreciate his honesty. Highly recommend Harry and Veterans United!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

4.5 out of 5 Stars
headshot image of Moya Brown

Loan Officer Team Lead: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

The team I had (Chase, Andrew, Erica) was nothing short of amazing. I was a first time home buyer that felt absolutely no pressure during the process. The communication, speed, and knowledge of the job these individuals had spoke volumes. Thank you once again everyone.

headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
Photo submission from Diane P.

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Casey and his team were amazing. They helped and fought for me every step of the way! They always had answers to any questions I threw at them. I highly recommend them for your VA home loan!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

I truly cannot say enough good things about Harry Basnight and his team at Veterans United. From start to finish, Harry absolutely crushed it.He was professional, knowledgeable, responsive, and ALWAYS available when I had a question — or one of my routine home-buying meltdowns. 😂 He never made me feel like I was bothering him, always took the time to explain what was happening, and somehow managed to keep me calm throughout what can be an incredibly stressful process.Harry made me feel like he genuinely cared about getting my family to the finish line, not just closing another loan. Having someone I trusted completely throughout this process made all the difference.I would recommend Harry and his team 100x over. If you’re using Veterans United, ask for Harry. Seriously. ⭐️⭐️⭐️⭐️⭐️Thank you, Harry, for helping us get HOME! 🏡❤️

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

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