Skip to Content

Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
479,283 reviews
545 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 479,283 unfiltered reviews

Starting on Page 11 of 15,977. Return to Page 1

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

3 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Cory Stipp

Loan Officer: Cory Stipp

NMLS# 2736695

5 out of 5 Stars
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars

The team at Veterans United is not than amazing. They worked even smile they weren't working; they were determined to get me clear to close in r0 days and they did it! I'm so pleased to have found them! Highly recommend..

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer Team Lead: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

My whole Team of Colin Vaughan, Ayden Boss and Briana were wonderful. They walked me through the process and put my mind at ease. They answered all my questions. I couldn't have asked for a better team!

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

Ready to see for yourself?

Experience first-hand why 382,844 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

Polite easy to work with always had good Solutions to problems

headshot image of Matt Landis

Loan Officer Team Lead: Matt Landis

NMLS# 910611

5 out of 5 Stars

Veterans United has always been amazing especially Ross he has always went above and beyond to make sure we were taken care of in the best way possible

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Melissa Kunkel was fantastic in all aspects from start to finish. She was very open to questions and if she didn’t know something, she’d get back to me when she’d figured it out. She even helped answer some questions and concerns while she was sick, so she was a real trooper! If I find myself back in the housing market, I’d want to work with her again for sure.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

I appreciate how the team worked together and communicated every step. Thank Veterans United!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

I already started recommending my colleagues to VU. Everyone took care of me and kept me up to date. Great staff. Eric, Bailey, and the rest of Eric’s team are very professional and kept me at ease throughout the process.

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

3.5 out of 5 Stars

As a veteran myself, I would love to help any and all veterans moving in and around Berks County in Pennsylvania. Veterans United got everything in on time and were responsive when answers were needed.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

4 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

Ready to see for yourself?

Experience first-hand why 382,844 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars

I have worked with Ali 2 different times now in buying a home, and she truly goes above and beyond! She's professional, helpful, easy to talk to, and extremely knowledgeable. I'd absolutely work with her again, and recommend her to my family members and friends!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Nathaniel Fulkerson

Loan Officer: Nathaniel Fulkerson

NMLS# 2767910

5 out of 5 Stars

This is my second home purchase with VU and yet again it was an easy and stress free process. VU is knowledgeable and professional, and is always one step ahead of my best interests!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

They made the experience super easy. They were very accommodating and understanding! Everyone I worked with was so kind and I felt like they had my best interest in mind

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Communication can laps a bit through the process, but if you’re diligent on your end, it’s a simple process.

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Evan Campbell

Loan Officer: Evan Campbell

NMLS# 2732305

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.