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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,183 reviews
653 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,183 unfiltered reviews

Starting on Page 11 of 15,773. Return to Page 1

5 out of 5 Stars

The Veterans United team was absolutely amazing! They took great care of me, answered all my questions, and guided me through every step of my first home-buying experience. They made the process smooth, stress-free, and easy!
A heartfelt THANK YOU to Alan Thomas, Cierra Halbirt, and the entire team for working so diligently to make this experience a success. I truly couldn’t have done it without you!
I’m so grateful for my team and would definitely recommend Veterans United to anyone looking to buy a home!

headshot image of Alan Thomas

Loan Officer: Alan Thomas

NMLS# 2796656

5 out of 5 Stars

Everything was great. At times the paperwork requests were numerous, but we survived and got it all in on time.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

3.5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars

Great team effort in following me through the entire process

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Photo submission from Brett B.

We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

Sheldon and his team were always available to guide us through the process. Most important I wasn’t treated like a customer. The treated me like part of the team and I found that quite impressive!

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

4.5 out of 5 Stars

Clear to close was far too close (the night before) to the scheduled closing causing us to almost not have the proper funding before closing.

headshot image of Kevin Weatherspoon Jr

Loan Officer: Kevin Weatherspoon Jr

NMLS# 2709273

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars

Kollin, and his team did an incredible job. He guided two complete newbies through the sometimes painful process of buying a home, and he never missed a beat. From start to finish, VU was responsive, professional, and true to your word—you got us across the finish line exactly as promised.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

4 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

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4.5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Photo submission from Garrett H.

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

1.5 out of 5 Stars

I was surprised at the disorganization we encountered with Veterans United during this home buying process. Our first home purchase was pretty painless, but this one was consistently plagued with things not being completed in a timely manner.

headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars

Jeremy Arnold & Paige Thompson provided exceptional service to an aging military veteran who had not purchased an older home with his VA entailment in over twenty years. Patient, responsive, professional & empathized with many loan issues. What they provide is not as easy to find in today’s home buying market.

headshot image of Jeremy Arnold

Loan Officer Team Lead: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

This was the second home I bought with Veterans United and, again, went through without a hitch! The portal is great to keep track of everything and the team is always knowledgeable and quick to respond!

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

excellent experience.

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

4 out of 5 Stars

I had an outstanding experience working with Jason Hughes and the team at Veterans United during the purchase of my new home. From beginning to end, Jason was professional, knowledgeable, responsive, and genuinely committed to making the homebuying process as smooth as possible.He took the time to explain each step of the VA loan process, answered my questions, kept me informed throughout the entire journey, and made sure I always understood what was happening next. Buying a home can be stressful, but having a loan officer who communicates well and stays on top of everything makes a huge difference.

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer Team Lead: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Photo submission from Jesus G.

They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

We are happy, but for my wife it was a process working third shift but she communicated when she could even at odd hours and veterans United worked with her and the hours she worked. She done most all of it where my hands are so cripple with Rheumatoid Arthritis. We are thankful for Chris and Patrick, and the rest of our team we had to go through the home buying process. We both found the home we wanted and Veterans United helped us make it happen! Thank you everyone, We recommend Veterans United to any veteran and or their family to reach out to them if they are looking g to buy a home.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

The team was simply outstanding it’s like we got our own personal band rockstars. Awesome work from everyone involved in making our dream a reality.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

4.5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars

Kurt was amazing and when I was frustrated he talked me through the situation. They made everything happen quickly and it was a great experience!

headshot image of Kurt Rinehart

Loan Officer: Kurt Rinehart

NMLS# 2767882

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