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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,337 reviews
811 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,337 unfiltered reviews

Starting on Page 11 of 15,445. Return to Page 1

5 out of 5 Stars

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Brice has been a great help to us through all the steps. We are thankful for his knowledge and expertise.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

I think this process was made easy process for the veteran. They’re trying to buy a home.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Photo submission from Katie G.

All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

The folks at Veterans United made the entire process extremely easy, and stress-free. They were extremely helpful, very patient with answering questions. All in all this was an excellent experience, and I'm awful glad I went with these guys!Joseph H Benson
US Army vet.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

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5 out of 5 Stars

I would recommend Veterans United in a heartbeat. They are professional, friendly and knowledgeable. We would never use anyone else and highly reccomend them. On a personal i think the team we had was awesome!

headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars

the entire team was amazing!!!

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
Photo submission from Phillip P.

I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4 out of 5 Stars

Veterans United ultimately helped us get our home closed despite a very challenging underwriting situation. Lucas and Brendan stayed responsive throughout the process and worked hard to find solutions when an unexpected lease issue almost delayed the transaction.The process definitely became stressful near closing because of underwriting delays and communication gaps, but once the issue was escalated, the team worked quickly to push everything through. They were able to coordinate with underwriting, review additional documentation, and get us to clear-to-close in time.I especially appreciated that they stayed engaged until funding was completed and continued helping with final conditions right up to closing day.Overall, I’m grateful we were able to close successfully and appreciate the effort the team put in to make it happen.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

The team was very helpful with the home buying process and I liked that dustin was able to help me compare loan offers so I har a better understanding of them!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Hunter Hukari is a 100% recommend!I'm extremely greatful that I had him working with me!

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

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Experience first-hand why 369,230 homeowners give us a perfect score!

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4 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

Veterans United. Jake Albers. Lionel Messi. LeBron James. “What do these things have in common?” you’re asking yourself. Excellence, industry leading stats, and a tenacious thirst to be the best. While he may not break any NBA records or be the idol to millions of children kicking a soccer ball, Jake Albers and Veterans United will provide the home buying equivalent.

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars

He usually responds to every single one of my messages in less than 5 minutes. He always knows what he's doing. Excellent service.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

The ladies that worked with me throughout the entire process and had plenty of patience with me and many horrible situations I was going through.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Photo submission from Christopher J.

I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

4.5 out of 5 Stars

Definitely use the service they help you get through it in spite of the problems that inevitably come up!

headshot image of Ann Faaborg

Loan Officer: Ann Faaborg

NMLS# 2767879

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

We hand picked Jake and specifically requested for him. He is amazing, patient and truly contributed to the easy of purchasing a home.

headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars

Brian Nelson is fantastic. He stayed in touch and made the process understandable. He was pleasant, patient, and approachable, and coordinated a lovelygreat team.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

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