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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,812 reviews
785 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,812 unfiltered reviews

Starting on Page 11 of 15,528. Return to Page 1

5 out of 5 Stars

Excellent service throughout the loan process. Shannon was excellent, professional and cheerful. What impressed me the most was that she always returned my emails or texts usually within the hour. Shows true professionalism and client concerns.Have used V.U. in the past and will use them again in the future!!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

4 out of 5 Stars

It does have a “corporate” feel to it but with that being said, still super helpful and courteous

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars

Veterans United helped us with our VA refi loan at every step of the process. Josie and Julie were awesome to work with!!

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

Aaron and Danielle are fantastic. I’ve had them both now through buying a house and refinancing. Highly recommend. They’re knowledgeable, answer any question professionally and without judgement especially my first time when I wasn’t knowledge about on the process. They respond immediately I can’t recommend them more! They both made the process painless and so easy.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

I have worked with Veterans United over many years. Gwen Creel has been a tremendous help. She has always had my wellbeing in mind. I would definitely recommend anyone to do business with Veterans United. Ask for Gwen.

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

This was an amazing experience. As a first time home buyer, the process can be stressful and a great unknown. The entire team did a great job with communication and helpful information.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

This is my third home with Kaleb and his team, every time they have been amazing. The process is always so easy and it makes it enjoyable. I tell anyone I know who is doing a VA loan to use Veterans United.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4.5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars

Veterans United made the homebuying process smooth and easy to understand. Their team was responsive, professional, and always available to answer my questions. As a veteran, I appreciated their knowledge of VA loans and the support they provided throughout the process. I would definitely recommend Veterans United to other veterans and homebuyers looking for a great lending experience.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

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5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

From start to finish my team helped me understand the process of buying our first home. They kept me updated and communicated with me. Would highly recommend

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Very fast and easy process

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

4 out of 5 Stars

My entire team was great! Quick, easy, efficient, and friendly. Always there for me when I had questions. Emmett and Kabirah (realtor) were the absolute best.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

I had a whole team. Ryan, Cristy, and Mason are who I connected with most and wow the communication to get things done was amazing. If someone was out of the office there was another person there to pick it up. Great team!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

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5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

Phenomenal team! Jody is so patient and thorough. Kari was consistently checking in and on top of things. Sarah was so nice. Thank you Jody, Sarah, Adilenne, Kari, and everyone who had a hand in helping us finally close on this house!

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

4.5 out of 5 Stars

James Walrod and his team were outstanding! They were knowledgeable and conscientious. They took a potentially stressful process and made it smooth and efficient. The client portal was extremely helpful.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars

Rachel, Bailey, Tre, and the whole team made this a very easy and pleasurable home buying experience. They were always available and quick to get back when anything was needed. Everyone is very nice and show that they care.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

Exceptional Teamwork and Support for My VA Loan Journey!
I cannot say enough good things about my experience working with Jared and Rhiannon. Jared and Rhiannon were incredibly knowledgeable, guiding me through the VA loan process with total transparency. They answered every single question I had, kept me informed at every step, and truly made me feel like they had my back as a veteran. Thank you for your professionalism, dedication, and care. Also, thank you both for helping me achieve this milestone! - Indira

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

Mr.Eli Chiles & Mr. Evan Oswald were the 2 Loan Officers that help me with my VA loan. They are so professional that they assist you all the entire process. They are very skillful,knowledgeable and trustworthy. They were always there for me. Thank you Mr.Chiles & Mr. Oswald. Josegarza

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

I love working with Jeremy and his team. I have gotten a loan and refinance with him and his team. Doing the refinance was such an easy process and stress free. You guys are amazing. Thank you for all you do!

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

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