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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,458 reviews
763 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,458 unfiltered reviews

Starting on Page 11 of 15,616. Return to Page 1

3.5 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

I have used Veterans Untied several times and always contact Daniel Lowes. Daniel and his team are always available to answer questions I might have. While going through the process Daniel’s team would call to see if VU could help with anything including making address changes to offering resources for moving and getting setup at our new home. Buying a new home can be scary, but when a whole team reaches out to support and calm nerves it’s refreshing to let them take control. Trust is earned by actions and results. Veterans United earns that trust by the attention to detail they provide. Very happy to know I can call and they take it from there.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars

Trey was phenomenal to work with and so helpful for my first home buying process.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

I couldn’t recommend VU more, absolutely outstanding experience - best in the business!!

headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars

communicated every step and updated continuously!!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

1.5 out of 5 Stars

Getting started was fine, from selection of house forward limited to no info for me. Being told 3 separate times id get a call back which never happened. Was repeatedly told would come on 29 knowing I hade to have everything out of my old house by 29th. 2pm on the 28th no sorry it will be the 30th, this after asking repeatedly on Thursday and Friday if we were for sure closing 29th. Told yes. Now out 2nd set of movers at 1600$ and 3 days in a hotel for a family all with disabilities which is another 1000$ storage shed for days to store our house in outside shed at 226. So no this was the worst move I've had. Jennifer and her staff were repeatedly helping making calls and trying to get any information from Alex to no avail

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

4.5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

4 out of 5 Stars
headshot image of Kristofer Doran

Loan Officer: Kristofer Doran

NMLS# 2756903

5 out of 5 Stars

Lance and Evan were a delight to work with. Lance always keep me informed and was very kind keep me informed when market conditions/ interest rates changed. I highly recommend Veterans United and will always recommend them to my fellow veterans.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Photo submission from Kelly G.

Thank you so much for your determination to make my dream come true !

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

Kendall was excellent to work with from start to finish. He was professional, knowledgeable, and always took the time to answer my questions and keep me informed throughout the process. His communication was outstanding, and he made everything as smooth and stress-free as possible.As a Veteran, I truly appreciated the respect, care, and dedication he showed every step of the way. It's clear that he genuinely cares about his clients and goes above and beyond to provide exceptional service. I would absolutely recommend Kendall to other Veterans, as well as my friends and family. Thank you for making this such a positive experience!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

It was honestly easier and more relaxed then any other options ive heard anyone talk about!

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

4.5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

2 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars

Jon, Jason, Kyle and the entire team were incredibly helpful from start to finish. They made the process so straight forward and helped me throughout the journey from getting pre-approved for my home loan to supporting me to the closing day finish line!I got a very competitive interest rate that really helped me stay on budget, I cannot recommend Veterans United enough!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

2.5 out of 5 Stars
headshot image of Tyler Turner

Loan Officer: Tyler Turner

NMLS# 2764958

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars

The whole process from start to finish was very easy. I couldn't ask for a better team for buying my first home! Every member went above and beyond what they could to help me with questions I had and guiding me though the process.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

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