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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,189 reviews
930 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
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Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,189 unfiltered reviews

Starting on Page 11 of 15,507. Return to Page 1

5 out of 5 Stars

Fourth home purchase and this was the easiest process and great team to work with.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4.5 out of 5 Stars

Great Team!
This team was excellent from start to finish. They were responsive to questions, quick to provide any information I needed, and proactive in letting me know if I had missed anything. Their knowledge and attention to detail helped ensure every aspect of the process was covered, making for a smooth and stress-free experience. I would highly recommend working with them.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Every one on the team was very helpful even when I asked a million questions

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars

Bryce is extremely helpful and was able to expertly explain the process of buying a new home to a first time home buyer.

headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars

My loan team was ABSOLUTELY amazing!!! Their open communication and response times were fantastic! They seem to love their job and helping home buyers!!!

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

3.5 out of 5 Stars

I have mixed feelings about using Veteran's United. Loved the real estate agent they referred us to, the concierge was super nice, and the loan officer good. The insurance rep found us the lowest rate for home owner's insurance so no complaints there either. However, they use a middle-person called a loan coordinator who we did not like at all. Not sure what that individual's purpose other than pass along or ask for information for the loan officer or underwriter; seems like work the loan officer could do. Would not recommend using any lender who uses something like this. We found that part of the process frustrating because ours didn't seem to review any of the documents we submitted and ended up asking for duplicate information that had already been provided.They seem to struggle communication across the team. We provided detailed information to the representative when we initially inquired; income, employment status, ect. However some of the information never made it to the loan officer until right before closing, causing a lot of unneeded anxiety throughout the process. In the end it all worked out but I feel it could have gone a lot smoother.

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4 out of 5 Stars
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

4.5 out of 5 Stars

As first-time homebuyers, the process could have easily felt overwhelming, but Chris and the entire MyVU team made our dream of homeownership a reality.Their professionalism, patience, communication, and dedication throughout the process were outstanding. Chris was always willing to answer questions, return calls, and help us navigate every step with confidence. Even when challenges arose, the team remained committed to finding solutions and keeping us moving forward.We are incredibly grateful for the hard work and support that helped our family get into our new home. Thank you, Chris and the MyVU team, for going above and beyond. We highly recommend them to anyone looking for a knowledgeable and caring mortgage team.— Tusharm & Keri Chavis

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars

Second time using veterans united. They are the best team ever.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

The VA team was stupendous! I highly working with Evan

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

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5 out of 5 Stars
headshot image of Jacob Wolfe

Loan Officer: Jacob Wolfe

NMLS# 2774401

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

I worked with Matt R. during the purchase of our home, and I couldn’t have asked for a better lending experience.Matt was professional, knowledgeable, and consistently available to answer questions throughout the process. He did an excellent job explaining each step and making sure I understood my options.What stood out most was his availability and communication. Lenders told me the rates are the same everywhere, I don’t know if that’s always true, but the customer service isn’t always the same and that’s where Matt crushed it. He stayed in regular contact, provided timely updates, and never left me uninformed.
I can’t recommend Matt R. enough to provide your lending options for your next home purchase.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

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