I would absolutely recommend Veterans United to anyone looking to buy a home with a VA loan, especially if it was their first time buying. My loan officer Jodi, always responded promptly when I had any questions. The layout of the app is very well streamlined and it was effortless keeping track of what I needed to do and what had already been done.
Working with Veterans United was an absolutely outstanding experience from start to finish. The entire team operated like a well-oiled machine every person I interacted with was knowledgeable, professional, and genuinely invested in making sure everything went smoothly. What really stood out was the communication. I was never left wondering what was happening next or where things stood in the process. They kept me informed every step of the way, answered my questions quickly, and made what could have been a stressful experience feel completely manageable.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
MY TEAM WAS VERY RESPONSIVE, ALWAYS REACHING OUT TO ME AND ANSWERING MY QUESTIONS.
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Evan Mehuys and his team were amazing from start to finish. My wife and I are first time home buyers, every question was answered no matter how many times it was asked. Buying a home is one of the biggest things you can do, Evan and his team made us feel comfortable and relaxed. It really didn’t feel like working with a business, it felt more like working with family. I will be recommending them and Veterans United to anyone looking to buy a home!
As a first time home buyer, my husband and I can truly say we had an awesome team helping in every process of the way. Dylan, Scott, and Amanda were very helpful, and easy to contact. They walked me through everything, to where I felt as if buying a home was something I’ve done before. Thank you, Veteran’s United Staff!
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
Extremely customer oriented, very responsive, and offered the best rates on the market for military members; I would enthusiastically recommend Brian, Kate, and the Veterans United Team.
This process was brand new to me and I trusted my team to have my back but now I wonder if everyone had my best interests at heart. My very 1st day in the home I discovered an Electrical problem and I paid a inspector to do his due diligence and he missed it. But it would be hard not for the seller to know that this problem didn't exist! I am indebted for life on a home that on day one I discover this problem, WHAT'S NEXT!? I'm so afraid right now!!!
Response from Veterans United
Hey Randall,
Thank you for sharing your experience. I'm sorry to hear about the stress and uncertainty you're feeling after discovering an electrical issue so soon after moving into your home. Purchasing a home is a major milestone, and I can understand how upsetting it would be to encounter an unexpected problem on your very first day.
While the VA appraisal helps assess a property's value and basic condition requirements, it is not as comprehensive as a home inspection. I understand that doesn't make this situation any less frustrating, especially when you trusted the professionals involved in the process and expected to move in with confidence.
I'd like the opportunity to learn more about your experience and discuss your concerns further. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. CST, and messages received outside those hours are typically responded to the next business day.
Sincerely,
Claire S., Client Relations Manager
Just purchased my second home in 7 years using Veterans United. Both times have been a great experience. Dava and her team are truly excellent and extremely helpful. So glad I have been able to use her both times! Great experience all around!
Tina and the whole team were a joy to work with!
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
Third loan with Nate Bitner and his team and all three have been smooth as glass.
Clayton and Donna are exceptional! As well as everyone else who worked with us! Definitely recommending Veteran’s United to our friends and family
