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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,252

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 472,252 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Theses people stick with you through the ebntire process and answer any questions you may have.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer Team Lead: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

4 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer Team Lead: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Enjoyed working with Chris Hill and his staff . Alex did a great job getting everything we needed and we were able to close a couple weeks earlier than expected as per our request .

headshot image of Chris Hill

Loan Officer Team Lead: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Great communication and made the process easy.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend

Angelica was so helpful and patient.

headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

5 out of 5 Stars
Would Recommend

Never expected a welcome package targeted to my hobbies. Very nice touch. Always attentive to needs and questions.

headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
Would Recommend
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars
Would Recommend

Communication and friendliness was superior. The entire process was relatively smooth. I honestly had a good experience with Veterans United.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Casey was wonderful. Very responsive and relatable.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer Team Lead: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Justin and his team were outstanding.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars
Would Recommend
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

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5 out of 5 Stars
Would Recommend

A few minor bumps and bruises along the way but a huge win overall. Very satisfied.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

Truly felt special. The whole entire process was essentially seamless. They really care about you all the way through each and every member has been wonderful to work with. I say 10+.
They even cared about our dogs and I sent them pictures of the dogs again just like Family. It really felt warm and inviting Abby and Sarah and anybody else that was filling in when those gals were out at work but I’m pretty special. They kept us on track and helped us feel confident about everything that was being done and we just could be happier. I just don’t know if there are enough words to describe how we feel standing here, writing this review in the middle of our beautiful home that’s full of boxes to unpack by the way, but that’s OK. The reward was being able to put the key in the door and open it up and call At Home thanks to the special Veterans United Team.

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend

Ta’Tianna Thomas did an amazing job throughout my entire home-buying experience. She was professional, knowledgeable, and always available to answer my questions. She made what could have been a stressful process feel easy and smooth. Her communication was excellent, and I always felt like she genuinely cared about helping me every step of the way. I truly appreciate all of her hard work and dedication. I highly recommend Ta’Tianna Thomas and Veterans United to any veteran looking to buy a home. Thank you for making this experience such a positive one!

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars
Would Recommend

Casey Martin and Markita Rosenberg are outstandingprofessionals who are responsive and pro-active.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

In the beginning I didn't think we were gonna make my it but our Team especially Karlie Clark she seen us threw the good and Bad especially the ugly. Karlie Trenton Stephanie were Firm but great it took work to get us threw closing makes you really appreciate the American Dream we are happy My Wife happy and that's what makes it special owing my own Home only was possible because of this team 10 stars to Karlie Clark

headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

5 out of 5 Stars
Would Recommend

Fantastic service by all involved. Enjoyed working with the entire team.

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

More Reviews

See all 472,252 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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