Lance, Jake, Shanice, and Taylor did an outstanding job throughout my homebuying journey! They were thorough, detail-oriented, and very responsive every step of the way. Their professionalism and dedication made the entire experience smooth and enjoyable. I’m truly grateful for their support and highly recommend Veterans United to anyone looking to purchase a home!
Every step went smooth and seamless!
I am still displeased with the information I received concerning interest rates and believe I was made to pay a higher rate then I should have. The I am your military buddy and I am here to help you through all this became lip service as soon as I realized you didn't fix my rate when I started on the path to purchase. Considering the increase It cost me over 33000 dollars over the course of my loan. I would never recommend someone I cannot trust...
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
Extremely helpful, knowledgeable, respectful, and timely assistance from all involved. Time zone and work schedule differences were respected making everything pleasant!
My loan team was very helpful the entire step of the way from pre-approval all the way to closing . They answered any questions I had, and I had a lot. I know I probably was irritating at some point. Definitely recommend to other Veterans. They are the real deal you will not be disappointed.
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The process was simple and the people was knowledgeable.
Ievi was great and easy to work with. Any concerns were addressed promptly.
Austin, Tayla, and the entire Veterans United team were amazing throughout my homebuying process! They kept me informed, answered my questions, and made everything feel easy from start to finish. Their professionalism, communication, and support helped take so much stress off my shoulders. We closed in just 22 days, and I couldn’t be happier. Highly recommend this team!
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Cal Thompson made the process very transparent and always keep us in the loop and helped us along the way. The process was pretty easy and streamlined, compared to my last refinance with another lender/home loan company. Cal and his team are great, I couldn’t recommend them enough!
They made the process as stress free as possible. I would 100% recommend.
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Evan and Shannon, thank you so much for making my experience very enjoyable and easy. You both are very professional and knowledgeable and I greatly appreciate that. 🫡. Thank you for everything.
All who work at Veterans United are very helpful. They are positive and professional. I would definitely recommend Veterans United.
I spoke with 2 other companies before Veterans United. The first 2 companies couldn't care less if i was approved or not, but the team at Veterans United were invested in every step of the process. Their process makes it extremely clear on what you need to work through the buying process even if you are a first time buyer like we were. Veterans United is the reason I own a home now.
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
ROB and staff were excellent.
I would highly recommend Veterans United! They 100% earn my highest recommendation! Eric, Shannon, and Joshua were absolutely amazing! They all made me feel like they sincerely cared about everything! This was my first time buying a house and its was 99% stress free!
Then the ay before I closed on my house it happened to be my birthday. I received a package from my team and I opened it and I was so surprised how thoughtful the house warming package was an it was a Starwars theme! They knew I'm a huge Starwars fan! Just very nice and professional people to work with
If I ever needed to buy another house I'll definitely choose Veterans United! THANK YOU ALL SO MUCH!
Rob was great to work with!
I can't really say if I would or wouldn't recommend to others. If you know what you're doing in the home buying process it's probably much more helpful and fine enough. As a first time buyer I largely felt unsure and then ridiculed any time I asked questions or had worries. It was very turbulent and uneasy on my end.
