A better than average home buying experience.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
The only recommendation I would give would be to offer more incentives. There were multiple other lenders offering up to 4.5% down.
The stress of moving can cause a lot of unnecessary stress. My team was understanding and supportive through the process. Bill was realistic and whole heartily honest with the process. I was able to work with the team to find my home in NC, while getting all my personal property from NY and NC moved in within 21 days.This team took my situation from being homeless to finding a home where I was closer to a community I love and miss. I am glad Bill heard and listened and worked for me and my family. Thank you “Veterans First” for understanding my financial portfolio and digging deeper and finding the answers I needed.
Best experience ever, especially for a first-time home buyer! Amazing team, and my family and I are so grateful.
Professional team throughout the process and a pleasure to work with.
The whole team was great to work with. I was a first time buyer, and I can't believe how easy the team made this for me.
I will utilize you guys for loans in the future. Thanks!
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
You have a wonderful team with Hayden and his assistants. We first came across Hayden years ago because we were having a bunch of issues with the original lender we went with. Out of frustration, we decided to leave them and go with VU. We have since bought 3 houses with Hayden and will always come back to him.
Our loan process with Veterans United was by far the easiest and least stressful home buying experience we have had. Combined, this is our 6th home purchase. Chris Lunn was extremely helpful, and answered all questions completely. He presented all options available, which was helpful in making informed decisions. Greg Fallert was our loan coordinator, and kept everything on track and provided regular updates. He also sent regular status reports to the builder and our realtor to make sure required documents were submitted on time. This enabled us to meet the deadline and close on time.Everyone we dealt with was professional and personable, creating an awesome working relationship. I would recommend Veterans United to anyone looking to purchase a home.
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My team at Veterans United are just flat out amazing people. I am forever grateful to each one of them. Hayden Salmons is a solid man that says he has your back during this process. He means what he says he has your back all the way. Nicole was so helpful getting the loan on track with to do lists. Nicole is so nice and knowledgeable she makes the process smooth sailing! Alexandra helps with all the details about home ownership and her knowledge is second to none. I forever owe my gratitude to Veterans United and the amazing team I was assigned too who put me into home ownership. Many thanks, I salute you all!
Many argue that I could have done it all my own and that I didn’t need a team. While that may have been true, the knowledge gained and having fast moving motivated team on board made it much more simple for a first time buyer. If you are uncertain in anyway having a team for guidance will simplify any worry.
Thank you everyone for making my first time home buying experience fast and smooth. I appreciate everyone's prompt communication and knowledge throughout the whole process. I felt like I had the best team to work worth in helping me purchase my home.
Such a smooth process due to all the people helping together!
I’m super happy with my refinance
I recently had the pleasure of working with United Veterans to secure my home loan, and I cannot recommend them highly enough. The online portal was incredibly easy to navigate, making the process smooth and straightforward. The loan and home concierge team were not only professional and courteous but also warm and friendly, which made a significant difference in my experience. Their encouraging efforts truly showcased their commitment to helping veterans like myself.I want to extend my heartfelt thanks to everyone at United Veterans for their dedication and support. It’s clear that they genuinely care for those in the veteran community, and I felt valued every step of the way. I am grateful to have worked with such a wonderful company, and I look forward to sharing my positive experience with fellow veterans. Thank you for making this journey a memorable one!
