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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,777 reviews
824 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,777 unfiltered reviews

Starting on Page 11 of 15,560. Return to Page 1

3.5 out of 5 Stars

Ben was great to work with.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

4 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars

We had a great experience with VU!
We were kept up to date which made the process go so much smoother!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

Best mortgage company I've worked with and having a team that helped in so many ways was the icing on the cake.

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

Jason was always available and responded to my requests.
I am so glad I was able to contact him, easily, and alays responded.
5 Stars, Jason and Veterans United.Jim Champine

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Jody and his team were absolutely fantastic. He told me to trust the process in the beginning when I was worried about closing costs and as we got to the end he was right. They were all so helpful!

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars

Excellent team I enjoyed working with them! They answered all my questions.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

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4 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Paul answered every call ! He was amazing.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Photo submission from Kelly G.

Thank you so much for your determination to make my dream come true !

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Kaci Kauzlarich

Loan Officer: Kaci Kauzlarich

NMLS# 1878981

5 out of 5 Stars

As a first time home buyer and now owner, Veterans United made it incredibly easy and handled everything perfectly while I was stationed overseas. They were on top of it when the offer needed to get submitted within 2 days of working with me. From working with the sellers, maintenance, local companies for inspections, appraisals, and negotiation, I am beyond satisfied with their professionalism and commitment to excellence.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

Justin was super helpful and took time to explain each step. Justin and Jordan’s communication was great throughout the process. And the website was very easy to negative and user friendly. Great experience

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

Jake was amazing

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars

Katie Smith was an incredible help to my wife and me throughout our home-buying journey. I cannot stress enough how grateful we are for her and the rest of the team, including Sarah, who helped us navigate our credit goals and the entire loan process.As first-time homebuyers, we were completely new to all of this and honestly felt discouraged before meeting Katie. We had spoken with other loan officers outside of Veterans United. One got our hopes up and then disappeared without any explanation, while another used practices that made us uncomfortable and hesitant to continue pursuing homeownership.Thankfully, we decided to work with Veterans United, and from that point forward the process was smooth as butter. Katie was there every step of the way—answering questions, returning calls, providing guidance, and making sure we always understood what was happening.She genuinely cares about her clients and goes above and beyond to advocate for them. Her professionalism, sincerity, and dedication made all the difference during what could have been a very stressful experience.Katie also worked exceptionally well with our realtor, Stephany Aguilar. Even though Stephany was not part of Veterans United, the teamwork, communication, and coordination between them made the entire process feel seamless. Everyone involved worked together toward the same goal, and their combined efforts helped turn what once felt like a distant dream into a reality for our family.We truly cannot say enough good things about Katie. We are incredibly grateful for everything she, Greg, Sarah, and the entire Veterans United team did to help us achieve our goal of becoming homeowners. Their support, patience, and dedication never went unnoticed.Thank you all for helping make this dream a reality. We will always appreciate the time, effort, and care you put into helping our family purchase our first home.⭐⭐⭐⭐⭐ Highly recommended.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

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5 out of 5 Stars

Honestly such a great experience from the beginning to end! I couldn’t be more happy and Nick was so helpful and transparent throughout. Thank you all!

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

They were super helpful and made the process easy

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Joseph Sepulveda

Loan Officer: Joseph Sepulveda

NMLS# 1835955

4.5 out of 5 Stars
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars

Veterans United made the home buying process and experience as smooth as ever! They handled everything! They have my 2 thumbs up!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

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