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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
470,726 reviews
742 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 470,726 unfiltered reviews

Starting on Page 11 of 15,691. Return to Page 1

4 out of 5 Stars
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Dalton made buying our home easy . The whole team was friendly and explained the process from start to finish. We are so grateful and absolutely love our new home.

headshot image of Dalton Reiter

Loan Officer: Dalton Reiter

NMLS# 2770599

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

Tim and Jordan did a superb job of getting us through the process. It was the underwriter that didn’t seem like they were not all that organized.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

Couldn't have asked for more. And this was the 2nd time around with securing a mortage with John.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

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5 out of 5 Stars

Before I say anything else… if you’re buying a home, CALL MATT!!I seriously cannot recommend Matt Rice enough. Buying a house is stressful, confusing, and honestly a little overwhelming, but Matt made the entire process so much easier. He is one of the kindest, most patient people I’ve met, and I genuinely don’t know how he put up with us sometimes 😂My husband had approximately 5,000 questions about every single little detail, and I was constantly thinking of random questions at the worst times. We’d call Matt out of nowhere, and somehow he ALWAYS picked up. I actually started feeling bad because I swear a couple of times it sounded like we interrupted him in the middle of eating! But not once did he make us feel like we were bothering him. He would stop what he was doing, answer every question, explain everything in a way that made sense, and never rushed us off the phone. That level of dedication is so hard to find these days.What really stood out to me wasn’t just how knowledgeable he is. It was how much he genuinely cared. We never felt like “just another client.” He wanted us to understand everything, make the right decisions for us, and feel confident every step of the way. You can tell he truly loves what he does and wants the best for the people he works with.By the end of the process, Matt didn’t even feel like our realtor anymore. He felt like a friend. That’s probably the biggest compliment I can give someone. Once we’re completely settled into our new home later this year, I would absolutely love to have him and his absolutely stunning wife over because they’re just genuinely wonderful people.Matt, thank you for answering every random phone call, every text, every “one more question” (which somehow turned into ten 😂), and for making one of the biggest milestones of our lives such a positive experience. We couldn’t have asked for anyone better. If you’re even considering working with Matt, do it!! You won’t regret it.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

We found a house we loved and veterans united made it super quick and easy to get an offer a close. Arlo was amazing and responded quickly to anything we had questions about or needed help with. Their communication through out was great.

headshot image of Arlo Topping

Loan Officer: Arlo Topping

NMLS# 2798743

5 out of 5 Stars
headshot image of Nate Bitner

Loan Officer Team Lead: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Andy was great, from our initial conversation to the final closing day, he answered all my questions and was transparent.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Photo submission from Robert S.

Everyone was responsive and kept me informed. All forms were easy to access.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

4 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars

Veterans United went above and beyond to help me get the house I wanted. They were very helpful during the whole process until closing. I would definitely recommend them for your home mortgage.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

Joshua and his team were really informative and all worked very well together to help me get a good deal and a great home.

headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

4.5 out of 5 Stars

Overall, the process of buying a home with Veterans United was fairly straightforward, and they made it easy to go from offer to closing. Most of my questions were answered adequately and in a timely manner. Remember though that you are your best advocate and you know your financial status best, so try not to feel intimidated or pressured to accept terms or conditions that you don’t fully understand.

headshot image of Tanner Baldwin

Loan Officer: Tanner Baldwin

NMLS# 2708114

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5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars

The epitome of professionalism, Trust, integrity, follow up decisions, again integrity with stern commitment.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

Awesome team that helped streamline my home buying experience. HUGE Thanks again...

headshot image of Keegan Haines

Loan Officer: Keegan Haines

NMLS# 1955200

5 out of 5 Stars

Keeping up to date on the process was great, always answering questions within reasonable time was huge plus so we could figure out things on our end

headshot image of Matt Colgin

Loan Officer Team Lead: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Dustin Floyd

Loan Officer: Dustin Floyd

NMLS# 2792198

5 out of 5 Stars
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

From the beginning to the very end, the crew that helped did a fantastic job. They replied quickly to any questions I had. They would reach out to me every step of the way, always letting me know that they were there if I needed them. I would absolutely recommend and use again!

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars

Your team was the best,I couldn't have done it with our the team Veterans United,Thank you so much.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

4 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars

You were always there when I had a question and I didn't have to wait forever for the answer

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

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