Very attentive and explained what was going on every step of the way which I really appreciated.
Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.
To say I happy with the service provided by Veterans United would be an understatement. I’m beyond happy at their great service and dedication to ensuring I made it through the loan process all the way to the closing on my home and the follow up after I closed on the home . My Loan officer Chance Hopper was great . His knowledge of the process and his expertise help me to get this far. Also his assistant Chance Schmollenger guided me through the steps when I had a few items with my credit to take care of. I came to Veterans United with a few road bumps with my credit . They didn’t deny my loan, instead they sent me over to their other team members to help me come up with a plan to fix the credit problems I had and a plan to pay the creditors I owed . I understand clearly why they helped me through the process. Because I’d I expected Veteran United to loan me a large sum of money . Then it is only right that I show I can pay the people I owe. To help me with that they have a tool that I feel is a great help. It’s a to do list , that updated with tasks for you to complete. And for me this made me feel like I was apart of the process and helped to reduce my stress of not knowing what was going on. I have told two of my friends about Veteran United and I’m actively trying to get them to experience how well Veteran United takes care of Veterans. All I can say now is thank you and it feels great to have a place to call home .
Josh, Christy and Dez have been absolutely fantastic from start to finish. Polite, professional, friendly, prompt and available. Additionally they have answered questions for things I would consider "not their problem" which to me is really going above and beyond. During the start of the process Josh did not make me feel rushed or pressured, which I greatly appreciate as that is something that would have made me look elsewhere. I could not ask for a better team or better service. I will absolutely be recommending Veterans United to other Veterans that I know, and This team in particular as well.
Note: At my closing the attorney remark on the efficiency of Veterans United Bank.I had the best team in the best Bank. Cheers Marie
The people were very helpful. I had issues with the website failing to load, fairly consistently.
I won't work with anyone else.
Veterans United had a clear process to help me purchase my home. I was recommended by a friend and loved working with them!
Ready to see for yourself?
Experience first-hand why 345,541 homeowners give us a perfect score!
Easiest to work with.
Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
The process was easy and streamlined. Very informative with a personal touch.
Veterans United will be the only mortgage company that I use.
