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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,972 reviews
656 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,972 unfiltered reviews

Starting on Page 11 of 15,766. Return to Page 1

5 out of 5 Stars

10/10! The Absolute Best Team to have in your Corner!
Even with all the Bumps we ran into they still made my Dream Come True of being a Home Owner, They are Amazing People to work with and Always have your Best Interest in mind, I highly recommend them!

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Timothy Hixon

Loan Officer: Timothy Hixon

NMLS# 2791931

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Photo submission from Garrett H.

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

2 out of 5 Stars

Alan and his team were great; communicative, quick to respond, fantastic to work with. I would work with him and his team again in a heartbeat.Underwriting and the backend turned what should have been a 4-6 week simple refinance in to a 3 month drawn out affair. Paperwork was wrong on multiple occasions and it took 3 signing attempts to get it done, because names were wrong on official paperwork.I was happy with our overall price and where we ended up, but the fees were considerably higher than competing companies.

headshot image of Alan Thomas

Loan Officer: Alan Thomas

NMLS# 2796656

4.5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

4.5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

Man I can't stop thanking Mr. Joshua Hughes and the Veterans United team for bringing joy into the lives of me and my family members. This dude is the real deal. Honest and on point with every step of the home buying process. He truly is a 5 star General in my book. I'll go to war again and again to secure this gents freedom, and you can take that to the bank. Thanks again brother for your support and expertise. Dammit Man you ROCK. 🙏🏾

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars

The team was excellent and very helpful.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Chris and his team did an amazing job with our home loan. They worked diligently to ensure we were taken care of. There were hurdles along the way, but they navigated them professionally and with honesty. Being transparent through the whole process. We appreciate all the hard work, hours spent and effort invested into helping us close on our first home in a very short time frame. Thank you all again, and god bless! 🇺🇸

headshot image of Chris Hill

Loan Officer Team Lead: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

The team that I worked with did an amazing job and helped me every step of the way!

headshot image of Michael Peters

Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Photo submission from Jesus G.

They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

Our loan officers, Marlon and Tori were very helpful to my wife and I throughout the process. They let us know whenever we needed to submit any documents and kept us up to date when there were delays due to underwriting. Marlon and Tori worked extremely hard to make sure we were able to get the loan approved and clear to close.

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars

I can't thank the great team that was assembled to help me with our new home.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer Team Lead: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

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5 out of 5 Stars
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Chris, Matt and the team were great and really helped out alot.

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars

Taylor and Jordan were great. They got me out of a horrible situation into a new home in under 10 business days. It was a time sensation situation and they worked very hard for me. I couldn’t speak more highly of this team and this organization. They really care about us veterans. I would highly recommend them to anyone and will be using them in the future.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Photo submission from Donavon P.

Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars

Nate and everyone else at Veterans United was very & helpful.

headshot image of Nate Bitner

Loan Officer Team Lead: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

I cannot say enough good things about Tommy Parks and Veterans United. This is my second time working with them, and somehow the experience was even better than the first.
I started my refinance less than a month ago, closed last week, and the cash from my refinance was in my account today. The speed and efficiency of the entire process were honestly incredible.
But what really sets Tommy apart is how he treats people. He is kind, responsive, patient, and completely nonjudgmental. Refinancing and dealing with finances can be stressful and vulnerable, and at no point did I feel embarrassed, pressured, or judged. I always felt like Tommy was genuinely there to help me get to the finish line.
This is now my second mortgage experience with Tommy and Veterans United, and I would use them again without hesitation. Fast, straightforward, compassionate, and genuinely excellent at what they do.
Tommy and Veterans United are simply the best. 10/10.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

0.5 out of 5 Stars

Katie Smith did not do her job period my realtor did her job by following up with me and keeping me posted throughout my process of purchasing a home along with estimates and closing costs…If I was Katie Smith boss I fired her that’s just my opinion…I definitely wouldn’t recommend anyone to Katie Smith especially if she’s the only loan officer that licensed for Pennsylvania…

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

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