Everything went extremely smooth and easy on the purchase of our retirement home.
The team was timely and responsive even putting their personal touch each step of the way. Very appreciated!
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
Superb and professional service from start to completion!
Travis was AWESOME! We referred our son to him.
Veterans United made the whole process easy! From the preapproval process right through the purchase. They connected us with an outstanding realtor and even helped with movers and utilities! Made the process a one stop shop!
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Both Matt and Julie were absolutely amazing, from the very start to the very end. Their communication and professionalism were top tier! I HIGHLY recommend using them if it's possible to request the team working for you! They far surpassed my expectations!
Working with veterans united was an incredible experience. As a first time home buyer and now a first time home owner the process was made very easy and fast. I am thankful to have worked with such an amazing team.
I think over all the service was really great it was easy and seamless my only thing to say would be more communication between officers and buyers I was left in the dark for the majority of this but besides that va united was amazing
Response from Veterans United
Hi Jay,
Thank you for sharing your experience. I'm glad to hear the process felt easy and seamless overall and that you had a great experience with Veterans United.
I also appreciate your feedback about communication. Buying a home is a big milestone, and I understand how important it is to stay informed throughout the process. Your comments help us identify opportunities to improve the experience for future borrowers.
Thank you again for choosing Veterans United, and congratulations on your new home!
Sincerely,
Claire S., Client Relations Manager
Thank you so much for your determination to make my dream come true !
Rachel Gruber and her team are amazing people. Their care and dedication is unmatched. I appreciate the way they guided me through this stressful process. Rachel explained in detail all procedures and provided outstanding customer service. I love their “can do” attitude
Hanna Mohesky and Madison Steinkamp were an absolute pleasure to work with. They both were very helpful throughout the process. Both were quick to respond with any questions I had and kept me updated on the progress. I would highly recommend Veterans United.
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It was a stressful process, nonetheless Corey got us on the right track and lower APR, he put in the work 🙏🏼🙏🏼
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
They were ahead of the game through the whole process.
Josie and her team were great! I’m a first-time buyer and the process was pretty smooth. They were communicative, quick to answer my questions and helped keep me at ease during a mildly stressful experience. The to-do list is an awesome feature! I was a little overwhelmed by how many people I was interacting with and unsure of who to contact for what at first. I maybe would have preferred a single contact, but more people also means more helping hands!
Steve was absolutely amazing and a pleasure to work with! Easily would recommend him and veterans united to friends and family for future home loans.
