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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,287 reviews
906 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,287 unfiltered reviews

Starting on Page 11 of 15,277. Return to Page 1

5 out of 5 Stars

Jake Force and his team were absolutely amazing. I will use Jake and Veterans United from here on out.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars

Wonderful to work with the crew. Thank you for everything you do.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars

Exceptional service, Incredibly knowledgeable and kind. Will always recommend Veterans United.

headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars

As a first time homebuyer in this manner, I had many questions that Zach eagerly and thoroughly answered in a very timely manner. He guided us through the seemless process from start to finish with just the right amount of communication. I'd definetly use him again!

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

4.5 out of 5 Stars

None

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

4 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

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5 out of 5 Stars

The app is very user-friendly and made it simple to stay organized during the mortgage process. But what really stood out was the people at Veterans United—their support and responsiveness made all the difference. Thank you so much!

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

I have zero complaints. Rich specifically was an invaluable asset to purchasing this home but the team as a whole really made it feel like I had people on my side. Very happy with my experience.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

Collin and Kristine were very easy to work with cannot say enough good things about them.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars

Absolutely loved my team! They were amazing and if/ I buy another house I’d choose them over and over again hands down love them

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

We had a great experience working with Veterans United Home Loans. Our journey started back in November 2025 when our first contract with a seller fell through. It was definitely frustrating, but their team stayed with us, kept us motivated, and helped us keep pushing forward.Thanks to them, we were able to secure our home in Virginia Beach on March 29, 2026 and we couldn’t be happier.Billy and his team were awesome throughout the whole process. They were always on top of things, easy to reach, and made everything feel a lot less stressful. And Spencer, honestly, some of the best customer service we’ve ever had. Super helpful, responsive, and just great to work with.Overall, they made a stressful process feel smooth and manageable. We really appreciated how they treated us and would definitely recommend them to anyone, especially fellow veterans looking to buy a home.

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

4 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

Cameron Whitaker was amazing and handled all of our issues that popped up with no issues!! Because of him alone, I’d recommend this company.

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars

The whole team was amazing from start to finish

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Amazing experience. Never in my life did I I think I would ever be a home owner. Philip and the team are absolutely amazing and made me feel like I was their only priority. Honestly going to miss them now that we closed. Thanks for all the hard work and dedication to helping me.

headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

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4.5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

Veterans United has always been the go to company for me over three moves. The team is always professional, helpful, and quick to provide information during the home buying process.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

Great experience. They made my home search easy and stress-free.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars

The whole team was very attentive and responsive to our needs. Such a great service, this is not my first time buying, but they made it easy. First-timers need this service because it can be stressful.

headshot image of Laura Wilson

Loan Officer : Laura Wilson

NMLS# 2416449

5 out of 5 Stars

If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars

I thank God for you 😂🙏

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

5 out of 5 Stars

Everyone on the United Veterans team was professional,courteous,acccurate, and above all polite.The entire loan application process was conducted flawlessly.The team regularly called just to see if things were going well and that they had exceeded my expectations.
Especially-Paul Farnam.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

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