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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,275 reviews
752 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,275 unfiltered reviews

Starting on Page 11 of 15,543. Return to Page 1

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

4.5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

3.5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
Photo submission from Kelly G.

Thank you so much for your determination to make my dream come true !

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars

Veterans United was outstanding!

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars

Very easy and transparent experience.

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

I had an outstanding experience working with Brian as my loan officer. From the very beginning, he was professional, knowledgeable, and always available to answer my questions. The loan process can often feel overwhelming, but Brian made everything simple and stress-free.He guided me through every step, kept me informed throughout the process, and worked hard to ensure everything stayed on track. His attention to detail, dedication, and commitment to providing excellent customer service gave me complete confidence from start to finish.Thanks to Brian's expertise and persistence, I was able to secure my home loan smoothly and successfully. I truly appreciate all of his hard work and would highly recommend Brian to anyone looking for a trustworthy, responsive, and experienced loan officer. Thank you, Brian, for making this important milestone possible!

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

4.5 out of 5 Stars

It sometimes took a day to receive a response, however, everyone We worked with was very helpful and professional

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

2.5 out of 5 Stars

Wanted to know where did I get my money that was in the bank, this was none of their business. Wanted to see my withdrawal slips which was none of their business. I had three legitimate monthly incomes... Social Security which I could have lived off of and pay my mortgage with no problem, pension plan from the state and my annuity account which I had six and a half more years of payments coming to me and show them legitimate proof of my monthly receipts and a paper from the company showing them what I make per year and what I still have coming to me and they still had trouble and figuring this out for some reason which held things up. I feel I was put through so much aggravation and trying to prove all my monthly incomes. I'm not pointing the finger at anyone but I had enough of this harassment which I thought was harassment and gave me some stress.

headshot image of Shaine Griggs

Loan Officer: Shaine Griggs

NMLS# 2801019

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

4.5 out of 5 Stars
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

3.5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars

Mallory was awesome, she really went all out all the time for me.
We had a bit of an unusual situation, but she said she could do it, and she DID!

headshot image of Mallory Mason

Loan Officer: Mallory Mason

NMLS# 2801193

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Veterans United was very convenient and hassle free for me. My team was prompt and responsive, answering any questions I had. As a first-time homebuyer purchasing remotely while stationed overseas, VU was able to work around my schedule. Their website and application was easy to use and always avaialable from application process to closing. An interactive checklist was available to keep me on track and included links for information and local recommended services. I couldn't be more satisfied with them.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

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Check My Eligibility
5 out of 5 Stars

Getting approved was fast and easy. The whole team is very supportive and responsive. Veterans United Veterans has a great network to get everything set up in your new house before you even move in. Not to mention the discounts you get using their affiliate partners.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

4 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

Joel Smith was absolutely the best i have ever worked with. His communication skills were absolutely perfect and he did not push us in anyway. He worked with us through the whole process, kept us informed proactively. He was so organized and personable. My realtor also thought he was fantastic to work with. He made a difficult process seem almost too easy for myself and my wife by his way of explaining everthing.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Timothy Hixon

Loan Officer: Timothy Hixon

NMLS# 2791931

5 out of 5 Stars

This is my second time working with Jake Hanson and he is amazing. Always willing to answer all my questions and always explains anything I don’t understand. I really love this company.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

This made the home buying process so smooth and easy.

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

4.5 out of 5 Stars
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

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