Working with Veterans United was a great experience, and we have to give a big shoutout to Nathan Jackson specifically. From the first point of contact on day 1, he was readily available, friendly, and incredibly helpful. He answered every question had (and we had a lot!) and never made us feel rushed or pressured. We really appreciated the easy communication with the whole team.
Everyone was terrific. From helping me get to my credited credit score goal to getting me lined up with utilities. And keeping me on the ball with reading and completing my "To Do List". Thank you Don, Tara, and to the entire team.
Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!
I had an easy going experience with VU. I have had everyone I worked with looking out for me since day 1. It was great to have such a wonderful and knowledgeable team working to help with one of the most important important purchases of my life. From getting calls on updates to letting me know steps and processes makes it’s just a little bit more stressful. Everyone has a part in this process and they all did it great.
Robert and his team have been amazing. He’s answered all my questions and kept superb rate tracking which made buying our home extremely smooth. The app is very nice completing task but could use adjustments with viewing documents. At least on my IPhone, the mobile view was weird and you can’t zoom in on the regular view. All in all great app!
It was a very thorough process, and everyone involved was very professional and patient.
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We appreciate all the work Dorian, Sam and Chasity, as well as the entire team, did for us at VU!
Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!
Is was a little difficult at times getting through to talk to somebody. But I know everybody was pretty busy with other projects too. Who is a little confusing for us being first time homebuyers like that but we got through it and they helped a lot on everything I do appreciate them and would recommend them to anybody.
Nick and the team were very helpful and quick to respond. Nick and heather were very good at communicating and guiding me through any questions and concerns, an outstanding team.
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⭐⭐⭐⭐⭐I honestly cannot say enough amazing things about Drew Tillman! My wife and I were going through a military PCS move, and with such a limited amount of time to get everything figured out, buying a home could have easily been one of the most stressful experiences we've faced. Thankfully, having Drew as our mortgage loan officer made the entire process so much easier than we ever could have imagined.From the very beginning, Drew was incredibly professional, knowledgeable, patient, and dedicated to helping us. He took the time to answer our questions, explain everything clearly, and make sure we understood each step of the process. We never felt like we were just another loan application. He genuinely made us feel like helping our family was a priority.What impressed us the most was how quickly everything came together, especially considering the tight timeline we were working with because of my military relocation. Having someone who understands the importance of getting things done efficiently while still making sure everything is handled correctly made an incredible difference.Buying a home is a huge milestone, especially for my wife and me as we begin this new chapter of our lives, and we couldn't be more grateful for the role Drew played in making it happen.If you're looking for a mortgage loan officer who is dependable, hardworking, communicates well, and genuinely cares about the people he's helping, I cannot recommend Drew Tillman enough!Thank you again, Drew, for everything you did for my wife and me. We truly appreciate all your hard work and dedication. You helped turn what could have been an overwhelming experience into an exciting and memorable one, and we couldn't have asked for anyone better to help us through it!
Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.
VU tracked my progress throughout the process and kept me up to date on what was needed next.
