Outstanding process and team- I will absolutely be telling anyone I know who is in the moving process to reach out. Ashlyn really did make this whole thing super easy- walked me through all the docs and gave great advice!
All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.
Underwriting asked for information they had repeatedly.
Response from Veterans United
Hey Evan,
I’m sorry for the frustration. I know it’s stressful to be asked for the same information multiple times during the loan process. I appreciate you sharing this feedback, and I’d like the chance to learn more about your experience. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
I want to thank Mark Manos and the team at Veterans United Home Loans for making my home loan experience such a positive one.
Mark was professional, helpful, and easy to work with from start to finish. He always kept me informed, answered my questions quickly, and made the process feel much less stressful. I really appreciated his communication, patience, and dedication throughout everything.
Buying a home is a big step, and Mark made me feel confident and supported the entire time. I truly appreciate all of his hard work and would highly recommend him to anyone looking for a reliable and knowledgeable loan officer.
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If I said anything it would be that David is the best.I can't thank him enough for working with me.
Drennan Johnson and Anna Jayamanne were great to work with on our loan! Drennan was extremely responsive and made the approval process seamless. He’s excellent with numbers and helped us get the best rate. Notoriously, underwriting is one of the worst parts of the loan approval process, but Anna put us at ease and made everything stress-free. They really were the dream team!
I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.
Would rather have someone speaking in spanish to clarify everything.
All of the VU representatives were kind, courteous, professional and had that “just right” sense of urgency needed to get the job done. The were all very knowledgeable and helpful in every way as well. The biggest factor for me was the VU mobile app!!! It is by far the most “user friendly” application I have ever used! The app, along with the assigned reps, together all made the home buying process incredibly easy and quick!!
Veterans United made us feel like we’ve been buying houses our whole lives. Although this was truly our FIRST home buying experience, the process was so smooth and made easy for us. Every single step of the way we were informed of changes and provided with all of the tools we needed to get to the finish line of buying our house. All of the millions of questions we had were answered in a timely manner, and never at any point did we feel left in the dark or unheard. I would use Veterans United again, and again, and recommend them to my entire family and friend group.
Everyone on the team was great and very patient. They took the time to explain everything making the process smooth and painless.
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I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.
Billy and his team were on top of everything. They were quick, and kept me informed on all matters concerning the loan.
