I was told that I should avoid Veterans United, but I’m glad I went with my gut. Everyone’s experience may be different..but mine was FANTASTIC. My team looked out for me every step of the way!!
I will be going through VU again for my next home…and may even have VU sell this current home.
They went above in beyond during the whole process and communicated well during our first home buying process.
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
What everyone else said could not be done, Vet United said "yeah, not a problem" and did it! I cannot give Vet United enough Kudo points to level set them above everyone else because they exceed beyond any scale of measure the industry could offer.
Buying this home was a long, stressful process for us because of some unexpected circumstances. Collin and the rest of the team worked with us and kept us informed every step of the way. They were quick to explain anything that we didn’t understand and genuinely seemed to care. We will definitely recommend Veterans United to friends and family who want to buy a home.
Very Good and detailed oriented
The service was exceptional! Communication was top notch. I have never had such an easy experience.
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Excellent service.
I would recommend Veterans United. The home-buying process had delays related to title and closing, which was stressful, but I appreciated the team’s support, patience, and updates as they worked through the issues. Thank you, Diego, for your assistance through the Home Buying Concierge program.
Our home purchase went through without any issues. I cannot recommend this team enough.
The group was wonderful and walked me through everything. Being 79 they had to give me a lot of help and their patience was so great.
Our loan officer, Malachi Goodman was a fantastic guide through the entire home-buying process.
Absolutely stellar from the entire team!
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There were some struggles...but Veterans United, you did great navigating through everything. I met Johnny years ago when he helped me buy a house so when the time came to buy again I am very glad we got the chance to work through this together... rough patches and all.
Everything went so fast everyone were fantastic!!
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
Overall, a really great experience. I really appreciate the nuts-to-bolts effort put in by the entire team.
Ms. Nichole and her team were awesome! She made the process easy and were always so eager to help. Let’s me please let not forget the excellent communication , availability, and great customer service.


