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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
464,987 reviews
982 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 464,987 unfiltered reviews

Starting on Page 11 of 15,500. Return to Page 1

5 out of 5 Stars
Photo submission from Rosaly C.
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

4.5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

It cannot be understated how amazing and helpful Sam Brown and C.J. Snook are.I've been with Navy Federal for 13 years. My experience with with them, for some reason, was atrocious. I was pre-approved all the way up to a week before closing and I got a decline and had no communication with my loan officer there. At that point, I reached out to Veterans United and was connected with Sam and C.J. To say it was a night-and-day difference is an absolute understatement.Sam Brown absolutely changed my life and ensured I had the steps laid out in front of me to ensure that I was able to move into my dream home. With a kid on the way and moving states, the stress was high, but Sam kept me on track and was positive through the entire experience.I cannot recommend them enough, and if anyone has any questions about their experience, feel free to reach out to me personally, through any social media or any way you can get a hold of me personally and I'm more than happy to share my full experience.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Very knowledgeable and helpful. Buying a home is a complicated process, but the experts at VU made it seem easy.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

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5 out of 5 Stars

Kudos to Sarah M. And Mirza K. The awesome team that kept us informed every step of the way and made this whole process seamlessly successful!

headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars

I was under a lot of the stress with my move. It was a good thing I picked Veterans United, and I am glad I did. They made it easier and less to worry about,

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars

we had a very tight timeline to close and didn't even know if we would be eligible for VA loan since service was so long ago. the whole team did a great job in maintaining contact and getting the job done

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

1.5 out of 5 Stars

I felt it was impossible to get a hold of people when I needed them the most..... I kept getting auto responses that my team was out of the office with out any sort of contact for someone to help while they were..... In the beginning it was great and I feel as soon as I told them I was happy they gave up and moved on to the next loan..... A lot of times I felt the lack of communication was very unprofessional and frustrating during a time I needed my team the most. Cedric was the only member of my team that I felt cared about my concerns and was willing to find me solutions..... I feel like everyone else only dealt with me to get me to leave them alone..... Almost felt abandoned at the end which is why I wouldn't recommend VU. At the beginning of making one of the biggest fancial decisions of my life I felt I was lead on and told I was going to experience the complete opposite of what I actually did experience. Very disappointed because a friend of mine did recommend VU and I believe we had very different experiences.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Levi helped me ever step of the way and made my purchase seamless. The problems I ran into were talked about, offered solutions, and made it it happen. He offered a personal touch that made the experience like I was talking to friend rather than an employee. I would use veterans united just to work with him again

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

Easy to work with, intuitive. It is obvious customer service is a focus point for the team. 20/10.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

Satey and Dennis are absolutely fantastic to work with. The process was surprisingly smooth compared to my previous loan. They answered all questions and assured me every step of the way. I would suggest Veterans United to every Veteran.

headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

4.5 out of 5 Stars
headshot image of Tyler Turner

Loan Officer: Tyler Turner

NMLS# 2764958

5 out of 5 Stars

I keep using veterans united because I've always had a great experience Jerry's team was so great helpful everything was so easy 🙌

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars

I was completely blown away about how helpful, friendly, courteous, and thoughtful Veterans United and Trey Barrows team has been throughout the entire home buying process My wife and I are completely Ecstatic and never thought we could buy a home and were so afraid when we first came into the prospect, but from the beginning, United veterans team came to the rescue with everything at their disposal to help my family, and I realize a dream come true.
Thank you, Trey, Riley, and everyone else who committed themselves and was involved in helping us Find and purchase our dream home.
I would definitely recommend Veterans United, Trey Barrow, and their very professional and knowledgeable staff to everyone I know.12 out of 10 y'all

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

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