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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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378,701

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

I loved doing business with Veterans United. As a beginner home buyer, I was anxious about the process. However, once I got in touch with Jake, my loan officer, he answered all of my questions without judgement. This really helped me feel at ease about the process. And, the rest of the team couldn't have been more communicative. I highly recommend working with them.

headshot image of Jake Ferguson

Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
Would Recommend

I can’t speak highly enough about the individuals from Veterans United. Their tireless efforts and patience were unmatched. I’ll be doing all of my home buying business right here. Absolutely wonderful. 12 out of 10.

headshot image of Ross Deeken

Loan Officer: Ross Deeken

NMLS# 1954658

5 out of 5 Stars
Would Recommend

Loved the experience. As a first-time homeowner, there are a lot of emotions that fell into place. But my team literally made the process so easy! Absolutely have nothing bad to say! 1,000% recommend Veterans United!

headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend

Overall it was a very good experience. Thank you to you all.

headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
Would Recommend
headshot image of Jamie Itamoto

Loan Officer: Jamie Itamoto

NMLS# 2037615

4 out of 5 Stars
Would Recommend

The only thing I would like to see changed is who ever your underwriters are they need to get their act together.please in the future do not tell a customer they are cleared to close until all is done I believe I was told I was cleared to close several times, stupid little things came up and had to be checked into and of course they were not a issue then I was cleared to close again.my home was over half packed and all ready sold when I was told of issues after I was already cleared to close you don’t realize the emotions I went thru when I was told that my clear to close can be pulled.when you are cleared to close then you are cleared to close. Stop the roller coaster. Oh one more thing I had no clue I had to take 2500.00 to closing til 4 days before hand that is crazy I thought a va loan was 0 down I was never told I would have to pay anything at closing and remember this is my first home purchase.thank you

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

It was a great pleasure to work with Jerry and the team. Everything went so smooth and easy thanks to yall. I'm now in my dream house and I couldn't be more thankful!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Corey S. is Through the Roof!

My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

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5 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

When we first started talking about buying a house, we were nervous. We were renters until we decided it was time to buy a house. Having dealt with difficult rental companies, we were afraid that home buying was going to be the same. We were so wrong!
Karol and her team are the ABSOLUTE best! My realtor gave me a list of loan officers and my gut told me to go with Karol.
They made the process so easy and their communication is the best! We cannot say enough great things about this team.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Best experience and team in the building

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Fantastic communication throughout the process

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

4.5 out of 5 Stars
Would Recommend
headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

4 out of 5 Stars
Would Recommend

Overall just an easy homebuying experience with excellent service. Plan on referring other veterans to VU. Keep up the greta work.

headshot image of David Mendez

Loan Officer: David Mendez

NMLS# 668234

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

Thank you very much Veterans United for helping us to achieve our family goals!. It is really appreciated!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

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5 out of 5 Stars
Would Recommend

Zach and his whole team were fantastic!! They made my first home buying process as smooth as possible! I couldn’t thank them more!

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

great experience. Made the process fast and easy!

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

I really appreciate all the communication and guidance throughout the whole process. All team members were very professional and courteous at all times.The VU Portal made everything easy to see what was needed in all steps.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Joshua Stockton

Loan Officer: Joshua Stockton

NMLS# 1737398

5 out of 5 Stars
Would Recommend

From start to finish everything was just great.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Loved every minute!

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

I would highly recommend veterans united. I appreciate the staff and team for helping us get into our home.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

More Reviews

See all 378,701 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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