Outstanding performance at all levels.
Great customer service and knowledge from the staff
Home buying us always stressful but it helps when you know people have your bac and working with you.
Tim Spears was EXCELLENT from start to finish. He really took the time to listen to our concerns and assist us the best he could. We were beyond pleased with his assistance. 12/10 would recommend.
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The team made the process very easy and smooth, and that is from the perspective of a first time home buyer.
Love the "to do" list and the step-by-step process. There is enough info for do-it yourself, and enough help for newbies.
Loan representatives seemed very inexperienced!!
Response from Veterans United
Thank you for the review Randall. Our Client Advocate team will begin to research your file to see if there is anything we can use to make experiences for Veterans in the future better. If you would like to discuss in more detail, the team remains available to you.
Sam was great. He knew everything we would have to do to get approval on our home loan. It was a great experience to deal with someone who cared as much as he did. Thank you so very much
It was an outstanding experience working with Mike and his incredible team. They went out of their way even after work hours to ensure we were taken care of in every aspect of purchasing our home! They worked tirelessly to ensure everyone working on our purchase was making timely progress to ensure we got into our home!
Jon was GREAT! Adam however was abrasive at times and NOT customer friendly.
Response from Veterans United
Thanks Geoffrey, we appreciate the feedback and the recommendation. We are thrilled to hear you enjoyed your experience with Jon. Our Client Advocate team will look into your communication with Jon's team for further information. If you would like to discuss this please do not hesitate to reach out.
Brandon Worthington & Diana Ess were absolutely wonderful.
