There were times throughout the process where it was difficult to reach anyone by phone or email. Closing was delayed a few days and it was easier getting a hold of the sellers realtor and title lawyer to get any answers regarding closing costs. We received answers hours before we heard anything from Veterans United and had to repurchase plane tickets because the delay of closing. Our power of attorney was excepted by Veterans United but we didn't know that the home we purchased in another state did not. The experience in the beginning was fast and we had no difficulty contacting our loan officer. The forms were easy to fill out but unfortunately a few were repeated with the exact response as the first ones.
Dreams do come ture when it come to home ownership finding the house you want. Veteran United Home loan done it for me
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Although we were just re-financing, the process became quite involved and my VU reps Chris and Jon did an outstanding job.
Veterans United process was easy to work through and my loan team was very knowledgeable and great to work on my home refinance with!
I highly recommend VU they're very professional at doing there jobs
Very professional organization, everything is explained in a manner that is clear and concise. There are training aids and learning materials that thoroughly explain all processes and the need for specific documents. I loved it. You are guided through the entire process, things went really smoothly, it was effortless. I felt really good working with this team.
As first time home owners we had lots of questions, but our team always kept us informed and well aware of the process. I would like to also highly recommend Alyssa. Alyssa was always helpful and guided us through the entire process to the point of getting approved for closing. Her expertise was invaluable as she work with Brian. The entire Veterans United team receives my highest recommendation. Thank God for this truly exceptional team.Quest and Teresa McKinney (Happy Home Owners)
Working with Veterans United was a pleasure. From day 1 my loan specialist, Elliott, was attentive and presented me with various lines of communication. Elliott answered all questions I presented him with and made me very comfortable before signing any paperwork. The process was smooth considering we located a home and closed within 45 days exactly. I wasn’t crazy about the realtor provided but he did the job. Other than that I have zero complaints and would highly recommend Veterans United to anyone that ask.
So thankful I had such a great team, it made this process easy.
Veterans United help me out tremendously throughout my homebuyinf process. My loan team members were both very profession and friendly at the same time and always answered my questions in a timely manner. I defiantly recommend Veterans United to any veteran looking to purchase a home!
