Great job by the team to work through our unique circumstances.
Loan Officer provided excellent support!
The oversight of my Veterans United mortgage from initial mortgage request to closing can only be described as superlative with a smile.I wish all my financial dealing were as efficient and smooth.
Our experience was near perfect. No real issues. Very simple.
Truly an outstanding experience. We had heard plenty of horror stories about mortgage shopping and dealing with financing, and were shocked at how easy VU made the whole homebuying process.
Everyone we dealt with at VU Home Loans was friendly, highly professional, excellent in explaining various aspects of the loan process, and respectful of Bruce's military service.
Ready to see for yourself?
Experience first-hand why 371,489 homeowners give us a perfect score!
I received prompt responses to any questions or problems. Service was friendly and informed. I had a good experience even though it took longer than expected. Never thought I could qualife but my team helped in maintaining a positive attitude.
Our team was awesome!
The loan was made easy because of the staff who kept you informed during the entire procesd
The gift corporate sent was very nice and thoughtful, thank you guys!! Only thing ai wish could improve is the amount of times we had to verify documents....every single time we had to review even though we were tracking the changes and new it was all going to change again. Perhaps make it available, but no review terequired on the portal until finalized? A simple email would suffice to tell me that the insurance rate change has been received rather than my wife and I having to log on to see a change we initiated.
Stress free.
Everyone was professional, courteous, and prompt.
Ready to see for yourself?
Experience first-hand why 371,489 homeowners give us a perfect score!
Overall experience was great until the end there waas one lil hiccup that my officer overlooked and it held up the process, but we eventually closed two weeks after our originally.
Great service!! Able to reach with questions and got back with me fast
I DID MY HOMEWORK/DUE DILIGENCE TO FIND A MORTGAGE LENDER THAT WOULD FULFILL MY NEEDS AS A FIRST TIME HOMEBUYER & AS A VETERAN. MANY WERE VIEWED BUT ONLY 1 WAS CHOSEN. VETERANS UNITED HOME LOANS. THEIR CUSTOMER SERVICE/CALL CENTER REPRESENTATIVES ARE KNOWLEDGEABLE AND GO THE EXTRA MILE FOR ANY CONCERNS THAT I NEEDED. MY ONLY COMMENT WAS THAT THEY HAD SOLD MY MORTGAGE TO PENNYMAC MORTGAGE AFTER 6 MOS., BUT I FOUND MY WAY BACK TO THEM AND I ASKED TO STAY WITH THEIR GREAT COMPANY. THEY ARE VERY DEDICATED TO THE VETERAN HERE AND TREATED ME WITH RESPECT, THATS WHY I WANTED TO STAY WITH THEM.
