The staff at veterans United was very professional and warm when dealing with me.
VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.
Solely based on lack of communication from loan officer
Response from Veterans United
Hi Melissa, we appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. By providing direct contact information for all of our Loan Specialist we go to great lengths to ensure you'll have an easy time reaching out for assistance. We invite you to provide more detail and help us look to improve.
Friendly, timely people and the process and was set up efficiently.
was wonderful having you guys. your guys service was extraordinary made my home purchasing experience easy thank you
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I have already.
Very easy to work with and happy to answer and and all questions.
We had a great experience and would definitely recommend Veterans United for anyone looking to buy a home.
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The process was made easy!
Love Rebekah and her team. Outstanding job
Quick and easy, answered all questions quickly and kept us informed every second of the process.
