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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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Total Customer Reviews


Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown


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Showing all 372,247 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I would recommend any veteran that may qualify for a loan of this type to do so no hesitation because they will get it done by any means necessary

headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
Would Recommend

Our mortgage team made the process of buying our first home much easier and less stressful than we could have hoped for and I would recommend them to anyone.

headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
Would Recommend

Marcus has been nothing but incredible. He is extremely knowledgeable and explained every detail possible. Marcus communicated with me every single day and ensured I felt save, secured and comfortable with everything he explained. I would use him over and over and over again, as I would use Julie as well! They make such an amazing team and I am forever grateful to have had them help me purchase this home.Marcus, thank you so much for everything. You’re an amazing loan officer and I’m grateful to have made you a friend.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

4.5 out of 5 Stars
Would Recommend
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

2 out of 5 Stars

Way way too long. Watched 4 people start buying, 1 using VA through a traditional bank, and all 4 were about 3 weeks faster. I started out super excited about the house and ended not caring whether I got it or not

Response from Veterans United


I am so sorry this was your state of mind by closing. We hear you and would like a better handle on what happened and what we could’ve done better here. Your feedback keeps us honest and helps avoid similar situations for your fellow Veterans. If you’d like to share anything else with us from here, please reach out anytime.

Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

I can't say enough about my Loan Team at Veterans United. They were with me every step of the way. Zach, Kyle and Shari and Jacque went above and beyond in answering all of my questions and helping me with any forms I needed as I did not use a Realtor, this was a for sale by owner transaction. My experience was wonderful and I would recommend Veterans United to anyone looking. I closed my loan in less than 45 days from getting under contract. Thank you Veterans United and my Loan Team for making my dreams come true.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Although as a family we have bought and sold 8 homes, my late wife handled all the arrangements. I showed up at closing to sign papers. So, this was somewhat anxiety laden. Thanks to my realtor and the team at Veterans United. We successfully crossed the finish line. Thanks to all. Your efforts are sincerely appreciated.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
headshot image of Lenni Oh

Senior Loan Officer: Lenni Oh

NMLS# 1378325

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Thank you for everything. All in all, it was a smooth process and very fast one. I appreciate all the help in achieving this mile stone in my life. Y’all really did take away some stress off my plate!

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
James G. is Through the Roof!

If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

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5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Veterans United made me feel proud as a Veteran! They made the process of buying a home very easy and provided me with a competent and efficient team!!

headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
headshot image of Don Kinkhorst

Loan Officer: Don Kinkhorst

NMLS# 1960361

5 out of 5 Stars
Would Recommend

This was my first purchase of a home, this team really made it extremely easy for me. I expected the experience to be a big headache however they made it painless for me. MOst certainly going to be utilizing VU again if I ever decide to purchase another home.

headshot image of Mike Halliburton

Loan Officer: Mike Halliburton

NMLS# 1426761

5 out of 5 Stars
Would Recommend

Highly recommend Veterans United. They were so helpful. Very knowledgeable, friendly. All around great people.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4.5 out of 5 Stars
Would Recommend

Brandon and everyone we encountered at Veterans United were prompt, answered all of my questions as a first time home buyer and got us closed on our closing date! We couldn't be happier with the service Veterans United provided.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Jerry, Trenton, and Randee were amazing to work through. They made buying my first home easy and enjoyable.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Ryan Miller

Loan Officer: Ryan Miller

NMLS# 2222891

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5 out of 5 Stars
Would Recommend

I would chose Veterans United over and over and over again!!! First time buyer, refinancing, and every home purchase, Veterans United is the best!!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

I have used Veterans United twice to purchase my homes. They are professional, courteous and walk you through every step of the process. I would highly recommend to all Veterans.

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Veterans united has always made home buying for us very easy to comprehend and were always going to go with Veterans United.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

4.5 out of 5 Stars
Would Recommend

The only semi aggravating part of the journey for us was the underwriting process. Miss Blair was great in communicating so she gets a 10/10. This is by no means a negative review for her but more so for the underwriting process. We just wish all of the Under Writer’s request could have been made up front instead of doing one thing and waiting idly for the next. It would be much easier to get a complete detailed to do list up front. I do however understand things change during the length of the process and it ain’t nothin but a thang.

headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend

Bring a first time home buyer, VU made the process enjoyable for us allowing us to learn along the way.

headshot image of Andrew Roberts

Loan Officer: Andrew Roberts

NMLS# 1198580

More Reviews

See all 372,247 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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