Very personable folks to work with.
There was one area that needed improvement, the assistant that worked on my file was constantly emailing me needing paperwork that I had sent to her boss prior to her request, papers that were already on file or asking me to clarify things I just spoke to her boss about.
Veteran's United showed a sincere interest in helping me to get a home rather than selling a home. From the very start I had a feeling of ease with Veteran's. To top it all off my first call was on a Saturday afternoon and to my surprise in just a short while I got a call back and immediately started the process.
Patience is key.
Excellent in every way I.e knowledgeable , friendly staff.
My team was top notch. I have 10+ years executive Mortgage experience with Chase Home Finance. I loved my Team at VU and would recommend them before I would my Chase folks.
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Experience first-hand why 340,837 homeowners give us a perfect score!
Top notch mortgage company; reaching out to serve us veterans with dignity and respect. Many of the employees are veterans with loans within the company as well. Thank you.
Great service, no complaints at all!
It was an amazing experience from start to finish.
Suffice it to say, I will never talk about VU in good light and plan to personally warn and publicly write about it because of our experience that is absolutely unacceptable. I have and will continue to warn as many people and let them know about (amongst many other things) how VU broke compliance (& asked us to comply), were incompetent (I know; I'm industry), constantly lost important documents, no communication especially regarding owning up to mistakes which cost us money but being incompetent and unprofessional we were forced to not even bring it up.
A very hard working bunch!
Heather Damer did a great job and made the process so easy!
